water service monitoring experiment, ghana
DESCRIPTION
Prepared by Jeremiah A. Atengdem; presented at the Triple-S Annual Review and Planning Meeting (ARAP), Fort Portal Uganda, 6th-11th May 2013TRANSCRIPT
WATER SERVICE MONITORING IN GHANA
Jeremiah A. Atengdem
Triple-S Annual Planning and Reflection Meeting ,2013Uganda
Findings from three districts
WATER SERVICES THAT LAST …2
WHY FOCUS ON MONITORING?
“With monitoring, we now know where we are falling short, and as a District Assembly, we would take immediate remedial measures to stem the situation”
Challenges with current monitoring system: -Focused on counting systems-Keeping data up-to-date -Paper based and cumbersome
Hon. Alhassan MumuniFormer District Chief Executive,
East Gonja District
WATER SERVICES THAT LAST …3
THE EXPERIMENT
East Gonja, Northern Region
Akatsi, Volta Region
Sunyani West, Brong Ahafo Region• Functionality
• Service level indicators• Service provider indicators• Service authority indicators
WATER SERVICES THAT LAST …4
RESULTS
Reliable: 69%
Non-crowding: 72%
Distance: 83%
Quality: 94%
Quantity: 51%
Service level
Basic services: 34%
Sub-standard services: 38%
Not providing services: 29%
Functional: 67%
Number of point sources: 249
Example: Akatsi district, Volta region, Ghana
FunctionalityReliabilityDistanceCrowdingQualityQuantityService level
WATER SERVICES THAT LAST …5
KEY MESSAGES
• A third of boreholes in the pilot districts are not working.
• The monitoring data showed that water supply facilities in the three pilot districts provided basic services to only 20% of the population they serve which is below the government standards.
• Using monitoring data enables district staff to have a better picture of water facilities and plan concretely to find money to fix broken handpumps and prevent those working from breaking.