acting on water service monitoring and performance management data in ghana: assessing and...
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By Jeremiah Atengdem and Patricia Gyamfi, Triple-S Ghana. Prepared for the Monitoring sustainable WASH service delivery symposium, Addis Ababa, Ethiopia, 9-11 April 2013.TRANSCRIPT
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ACTING ON WATER SERVICE MONITORING AND PERFORMANCE
MANAGEMENT DATA IN GHANA
Assessing and Monitoring Water Services in Ghana
Jeremiah Atengdem
Patricia Gyamfi
IRC Symposium in Addis Ababa
9-14 April 2013
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PRESENTATION OUTLINE
• Monitoring water services in Ghana• Methodology• Decisions making processes• Findings• Acting on data at all levels
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WHO IS TRIPLE-S/ CWSA
• A global learning initiative to improve on water services• Ghana and Uganda selected as learning countries • Supporting the rural water sector in Ghana to develop and
test innovative elements improved water services and to address systemic bottlenecks to providing sustained water services
• The project is hosted in Ghana by Community Water Sanitation Agency which facilitates and regulates:
• Water delivery• Water –related sanitation and;• Hygiene promotion in the rural water sub-sector
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RATIONALE FOR MONITORING WATER SERVICES
• To identify corrective measures• Planning and resource allocation• Anticipating and addressing problems• Adjust programme activities• Monitor effects of interventions• Understand impact of monitoring on sustainability
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CHALLENGES WITH CURRENT SYSTEM OF MONITORING IN GHANA
• It does not capture data on service levels, performance of service providers and authority
• Focuses on facilities constructed rather than on services based on standards, norms and guidelines for the rural water sub-sector.
• Focuses on coverage. • Current data collection process is paper based,
cumbersome and less cost effective• Current monitoring data is not comprehensive for
planning, resource allocation and remedial actions.
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WHAT DO WE MONITOR
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STUDY DISTRICTS
East Gonja, Northern Region
Akatsi, Volta Region
Sunyani West, Brong Ahafo Region
249 point sources, 6 piped schemes
122 point sources, 8 piped schemes
103 point sources, 23 piped schemes
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METHODOLOGY
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DECISION MAKING AT LOCAL LEVEL
• Ghana’s Local Government System is made up of the Regional Coordinating Councils(RCCs) and a four-tier Metropolitan and three tier Municipal/District Assemblies
• The District Assemblies are the highest political and administrative authority with deliberative, legislative and executive functions
• A key function of the district assembly is to initiate programmes for the development including the provision of water services
• The district assembly has sub-committees under the Executive Committee which coordinate plans and programmes
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LEVELS OF DECISION MAKING AT LOCAL LEVEL
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FINDINGS: FUNCTIONALITY PER DISTRICT
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PERFORMANCE OF SERVICE PROVIDERSIndicator group Indicator Akatsi
(n=109)East Gonja (n=51)
Sunyani West (n=28)
Total
Governance indicators
Composition of WATSAN in line with CWSA guidelines 53% 31% 22%
43%
Adequate record keeping and accountability to community 41% 51% 43%
44%
No political and chieftaincy influence in the composition of the WATSAN 100% 100% 96%
99%
Operational indicators
Availability of spare parts 45% 46% 27%
43%
Availability of area mechanics 60% 65% 43%
58%
Corrective maintenance 32% 65% 25%
35%
Periodic maintenance 76% 82% 46%
74%
Water Quality Sampling and Analysis 0% 65% 28%
20%
Financial management indicators
Positive revenue and expenditure balance59% 63% 25%
55%
Adequate financial management, accounting and auditing 38% 20% 7%
28%
Tariff setting based on projected costs5% 26% 32%
15%
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DECISION MAKING PROCESS AND ACTION AT DISTRICT LEVEL
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PRACTICAL USE OF DATA AT REGIONAL AND NATIONAL LEVEL
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Thank you
For more information go to:
www.waterservicesthatlast.org