w 0000 · 2020. 7. 17. · 4412 s b st 00 observation was conducted at the group home. at 6:15 am,...

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(X1) PROVIDER/SUPPLIER/CLIA DEPARTMENT OF HEALTH AND HUMAN SERVICES CENTERS FOR MEDICARE & MEDICAID SERVICES 07/17/2020 PRINTED: FORM APPROVED OMB NO. 0938-039 STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION IDENTIFICATION NUMBER (X2) MULTIPLE CONSTRUCTION A. BUILDING B. WING (X3) DATE SURVEY COMPLETED NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP COD (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIE (EACH DEFICIENCY MUST BE PRECEDED BY FULL REGULATORY OR LSC IDENTIFYING INFORMATION PREFIX TAG ID PROVIDER'S PLAN OF CORRECTION (EACH CORRECTIVE ACTION SHOULD BE DEFICIENCY) (X5) COMPLETION DATE CROSS-REFERENCED TO THE APPROPRIATE RICHMOND, IN 47374 15G457 06/23/2020 MCSHERR INC - B ST 4412 S B ST 00 W 0000 Bldg. 00 This visit was for a pre-determined full recertification and state licensure survey. This visit included the Covid-19 focused infection control survey. Dates of Survey: June 16, 17, 22 and 23, 2020. Facility Number: 000971 Provider Number: 15G457 AIM Number: 100244800 These deficiencies also reflect state findings in accordance with 460 IAC 9. Quality Review of this report completed by #15068 on 7/1/20. W 0000 483.430(e)(2) STAFF TRAINING PROGRAM For employees who work with clients, training must focus on skills and competencies directed toward clients' health needs. W 0192 Bldg. 00 Based on observation, record review and interview for 1 of 3 sampled clients (#3), the facility failed to ensure staff demonstrated competence in reporting client #3's high blood pressure to the agency nurse as indicated in the hypertension (high blood pressure) risk plan. Findings include: On 6/16/20 from 4:00 PM to 6:15 PM an observation was conducted at the group home. At 4:05 PM, staff #4 took client #3's blood pressure. Client #3's blood pressure reading was 171/104. The nurse was not notified. On 6/17/20 from 5:55 AM to 7:55 AM an W 0192 Name and Address of Provider: McSherr, Inc., 4412 S B St, Richmond Date Survey Complete: 06/23/2020 Provider Identification Number: 15G457 Survey Event ID: O9MO11 Finding: W 192 The facility failed to ensure staff demonstrated competence in reporting high blood pressure to the agency nurse as indicated in the hypertension risk plan. 07/23/2020 1 FORM CMS-2567(02-99) Previous Versions Obsolete Any defiencystatement ending with an asterisk (*) denotes a deficency which the institution may be excused from correcting providing it is determin other safegaurds provide sufficient protection to the patients. (see instructions.) Except for nursing homes, the findings stated above are disclosable following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclo days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE _____________________________________________________________________________________________________ Event ID: O9MO11 Facility ID: 000971 TITLE If continuation sheet Page 1 of 22 (X6) DATE

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  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    W 0000

    Bldg. 00

    This visit was for a pre-determined full

    recertification and state licensure survey. This

    visit included the Covid-19 focused infection

    control survey.

    Dates of Survey: June 16, 17, 22 and 23, 2020.

    Facility Number: 000971

    Provider Number: 15G457

    AIM Number: 100244800

    These deficiencies also reflect state findings in

    accordance with 460 IAC 9.

    Quality Review of this report completed by #15068

    on 7/1/20.

    W 0000

    483.430(e)(2)

    STAFF TRAINING PROGRAM

    For employees who work with clients, training

    must focus on skills and competencies

    directed toward clients' health needs.

    W 0192

    Bldg. 00

    Based on observation, record review and

    interview for 1 of 3 sampled clients (#3), the

    facility failed to ensure staff demonstrated

    competence in reporting client #3's high blood

    pressure to the agency nurse as indicated in the

    hypertension (high blood pressure) risk plan.

    Findings include:

    On 6/16/20 from 4:00 PM to 6:15 PM an

    observation was conducted at the group home. At

    4:05 PM, staff #4 took client #3's blood pressure.

    Client #3's blood pressure reading was 171/104.

    The nurse was not notified.

    On 6/17/20 from 5:55 AM to 7:55 AM an

    W 0192 Name and Address of Provider: McSherr, Inc., 4412 S

    B St, Richmond

    Date Survey Complete:

    06/23/2020

    Provider Identification Number:

    15G457

    Survey Event ID: O9MO11

    Finding: W 192 The facility

    failed to ensure staff

    demonstrated competence in

    reporting high blood pressure

    to the agency nurse as

    indicated in the hypertension

    risk plan.

    07/23/2020 12:00:00AM

    FORM CMS-2567(02-99) Previous Versions Obsolete

    Any defiencystatement ending with an asterisk (*) denotes a deficency which the institution may be excused from correcting providing it is determin

    other safegaurds provide sufficient protection to the patients. (see instructions.) Except for nursing homes, the findings stated above are disclosable

    following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclo

    days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to

    continued program participation.

    LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

    _____________________________________________________________________________________________________Event ID: O9MO11 Facility ID: 000971

    TITLE

    If continuation sheet Page 1 of 22

    (X6) DATE

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    observation was conducted at the group home.

    At 6:15 AM, staff #1 took client #3's blood

    pressure. Client #3's blood pressure reading was

    168/95. The nurse was not notified. At 7:10 AM,

    staff #1 took client #3's blood pressure again and

    the reading was 148/86.

    On 6/22/20 at 2:00 PM, client #3's record was

    reviewed. Client #3's 6/8/20 hypertension risk

    plan indicated: "Supports and Interventions: All

    staff will be trained on risk plan prior to working in

    the home, as needed, and a minimum of annually.

    Signs of Hypertension: blood pressure of greater

    than 150/90. Symptoms of Hypertension:

    headache, blurry vision, dizziness or syncope

    (fainting), dyspnea (shortness of breath) or chest

    pain, excessive fatigue (tiredness) and weakness.

    Staff will monitor twice daily blood pressure

    readings. Staff will also monitor [client #3] for

    signs of hypertension as stated above. Nurse or

    home management will notify physician or nurse

    practitioner for appointment or for orders if

    hypertension is not well controlled. Nurse will

    coordinate with PCP (primary care physician) for

    routine medical appointments and labs as ordered.

    Nurse will coordinate with dietary manager to

    ensure that [client #3] is on the appropriate diet

    for diagnosis of hypertension. Monitoring and

    (sic) Notification and Documentation: Staff will

    notify manager if signs of hypertension are

    observed or if [client #3] complains of symptoms.

    If no response from home manager after 30

    minutes then call nurse. Staff will document blood

    pressure twice daily on log. -IF TOP NUMBER IS

    > (greater than) 200, HAVE HIM REST AND

    REPEAT B/P (blood pressure) IN ONE HOUR. If it

    is still elevated: notify nurse if blood pressure is

    greater than 150/90 or if systolic (top number) is

    150 or over and if diastolic (bottom number) is 90

    or over. Staff will notify nurse if systolic BP is

    What corrective action(s) will

    be accomplished for these

    residents found to have been

    affected by the deficient

    practice?

    ·Staff will be retrained to call the

    agency nurse when blood

    pressure top number is above 150

    or below 90.

    ·House Management team will

    monitor through in-house

    observations, reporting process

    and meetings

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    How will McSherr identify other

    residents having the potential

    to be affected by the same

    deficient practice and what

    corrective action will be taken?

    All South B clients have the

    potential to be affected.

    ·Staff will be retrained to call the

    agency nurse when blood

    pressure top number is above 150

    or below 90.

    ·House Management team will

    monitor through in-house

    observations, reporting process

    and meetings

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 2 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    less than 110 prior to administering his Metoprolol

    (for high blood pressure) and hold med

    (medication) if Systolic is less than 110. Home

    mgmt (management) team will review daily notes

    and report any documented signs of

    hypertension. Staff will contact 911 if [client #3]

    has chest pain or shortness of breath...."

    Client #3's blood pressure form dated June 2020

    was reviewed and indicated the following blood

    pressure readings were not reported to the nurse

    by staff:

    6/1/20: 6:00 AM: 191/88 177/74

    6/2/20: 6:00 AM: 188/82 174/71

    6/3/20: 6:00 AM: 182/96

    6/4/20: 6:00 AM: 174/96 164/92 4:00 PM: 160/82

    6/8/20: 6:00 AM: 181/92 172/71

    6/9/20: 6:00 AM: 182/87 164/70 4:00 PM: 152/91

    6/10/20: 6:00 AM: 191/76 180/69

    6/11/20: 6:00 AM: 175/100 129/76 4:00 PM:

    177/98 160/82

    6/12/20: 4:00 PM: 162/102

    6/13/20: 6:00 AM: 167/98 4:00 PM: 151/86

    6/14/20: 6:00 AM: 155/99

    6/15/20: 6:00 AM: 157/95

    6/16/20: 6:00 AM: 158/92 4:00 PM: 171/104

    6/17/20: 6:00 AM: 148/86 (initial reading not

    documented)

    On the bottom of the form the following statement

    was highlighted in yellow marker: "Call nurse if

    blood pressure is: Top number is above 150 or

    below 90. Bottom number is above 90 or below

    60".

    On 6/16/20 at 4:05 PM, staff #4 was interviewed

    and stated client #3's blood pressure "normally

    runs high and he takes a pill for it". Staff #4

    indicated all they do is document the reading on

    the form.

    monthly IDT

    What measures will be put into

    place or what systemic

    changes you will make to

    ensure that the deficient

    practice does not recur?

    ·Staff will be retrained to call the

    agency nurse when blood

    pressure top number is above 150

    or below 90.

    ·House Management team will

    monitor through in-house

    observations, reporting process

    and meetings

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    How will the corrective

    action(s) be monitored to

    ensure that the deficient

    practice will not recur (quality

    assurance program, etc.) and

    how will it be put into place?

    ·Staff will be retrained to call the

    agency nurse when blood

    pressure top number is above 150

    or below 90.

    ·House Management team will

    monitor through in-house

    observations, reporting process

    and meetings

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 3 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    On 6/17/20 at 7:15 AM, staff #1 was interviewed.

    Staff #1 indicated the nurse should be notified if

    the top number is over 190 and they document the

    reading on the form when it's less than 190. Staff

    #1 was asked to review the highlighted section of

    the blood pressure form. Staff #1 stated, "She

    changed it and didn't tell staff". Staff #1 indicated

    the nurse should be notified when the blood

    pressure is above 150. Staff #1 indicated he

    hadn't been contacting the nurse because he

    wasn't aware of the change.

    On 6/17/20 at 9:00 AM, the RM (Residential

    Manager) was interviewed. The RM stated, "I

    know it's changed so I have to look at it. I

    thought it was over 190 (top number)". The RM

    indicated staff should be trained on when to call

    the nurse about client #3's blood pressure.

    On 6/22/20 at 4:00 PM, the CEO (Chief Executive

    Officer), QIDP (Qualified Intellectual Disabilities

    Professional), RN (Registered Nurse) and the SSC

    (Social Services Coordinator) were interviewed.

    The RN indicated she should be notified if client

    #3's blood pressure was over 150 or below 90 (top

    number). The RN indicated staff need to be

    retrained on client #3's risk plan. The RN

    indicated the protocol hasn't been changed in

    over one year and all staff working in the home

    have been trained on the protocol.

    9-3-3(a)

    monthly IDT

    What is the date by which the

    systemic changes will be

    implemented?

    ·7/23/2020

    483.440(d)(1)

    PROGRAM IMPLEMENTATION

    As soon as the interdisciplinary team has

    formulated a client's individual program plan,

    each client must receive a continuous active

    treatment program consisting of needed

    interventions and services in sufficient

    W 0249

    Bldg. 00

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 4 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    number and frequency to support the

    achievement of the objectives identified in the

    individual program plan.

    Based on observation, record review and

    interview for 3 of 3 sampled clients (#1, #2 and #3)

    and 5 additional clients (#4, #5, #6, #7 and #8), the

    facility failed to implement the clients' ISP

    (Individual Support Plan) training objectives and

    educate clients #1 and #3 regarding their

    medications when formal and/or informal training

    opportunities existed.

    Findings include:

    1. On 6/16/20 from 4:00 PM to 6:15 PM, an

    observation was conducted at the group home.

    At 4:45 PM, staff #4 walked to the basement to get

    a box of frozen fish and a bag of broccoli to fix for

    dinner. Staff #4 turned the oven on to preheat

    and opened the boxes of macaroni and cheese.

    Client #2 came in from the back yard and staff #4

    prompted him to wash his hands to help with

    dinner. Client #2 washed his hands then went to

    do something else. At 5:00 PM, client #1 was

    sorting coins at the kitchen table, client #5 was

    working on a puzzle, client #3 was taking a

    shower, client #4 was talking to the RM

    (Residential Manager), client #6 was reading the

    newspaper and clients #7 and #8 were sitting

    outside in the swing. Staff did not prompt the

    clients to assist with dinner preparation. At 5:20

    PM, staff #4 poured the macaroni noodles into a

    pan and stirred the noodles. Staff #4 stated to

    client #6, "[Client #6], I'd let you help, but I don't

    want you to get burnt". Staff #4 poured the

    broccoli into the boiling water then got cans of

    peaches out of the cabinets. At 5:25 PM, staff #4

    stirred the broccoli and noodles then checked the

    fish in the oven. At 5:50 PM, staff #3 poured the

    macaroni and cheese and peaches into serving

    W 0249 Name and Address of Provider: McSherr, Inc., 4412 S

    B St, Richmond

    Date Survey Complete:

    06/23/2020

    Provider Identification Number:

    15G457

    Survey Event ID: O9MO11

    Finding: W 249 The facility

    failed to implement clients’ ISP

    training objectives and educate

    clients regarding their

    medications when formal

    and/or informal training

    opportunities existed.

    What corrective action(s) will

    be accomplished for these

    residents found to have been

    affected by the deficient

    practice?

    ·All staff will be retrained on

    client ISPs and training objectives.

    ·HSC/Nurse will review client

    medication administration goals

    and update as needed.

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    How will McSherr identify other

    residents having the potential

    to be affected by the same

    deficient practice and what

    corrective action will be taken?

    07/23/2020 12:00:00AM

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 5 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    bowls. At 5:55 PM, staff #3 and #4 carried the

    food to the table and staff #4 gave everyone a

    slice of cheese for their fish sandwich. The clients

    served themselves their food. Staff did not

    prompt or encourage clients #1, #2, #3, #4, #5, #6,

    #7 and #8 to assist with meal preparation.

    On 6/22/20 at 1:00 PM, client #1's record was

    reviewed. Client #1's 4/2/20 ISP indicated client #1

    had an objective to increase his ability to

    participate in meeting his ADL (activities of daily

    living) skills.

    On 6/22/20 at 12:00 PM, client #2's record was

    reviewed. Client #2's 9/5/19 ISP indicated client #2

    had an objective to increase his ADL skills.

    On 6/22/20 at 2:00 PM, client #3's record was

    reviewed. Client #3's 6/8/20 ISP indicated client #3

    had an objective to increase his participation in

    daily/weekly household tasks.

    On 6/22/20 at 2:45 PM, a focused review of client

    #4's record was conducted. Client #4's 4/2/20 ISP

    indicated client #4 had an objective to increase his

    ADL skills.

    On 6/22/20 at 2:50 PM, a focused review of client

    #5's record was conducted. Client #5's 5/1/20 ISP

    indicated client #5 had an objective to increase

    her participation in ADL skills.

    On 6/22/20 at 2:55 PM, a focused review of client

    #6's record was conducted. Client #6's 2/28/20 ISP

    indicated client #6 had an objective to increase his

    participation in meeting his ADL needs.

    On 6/22/20 at 3:00 PM, a focused review of client

    #7's record was conducted. Client #7's 2/28/20 ISP

    indicated client #7 had an objective to increase his

    All South B clients have the

    potential to be affected.

    ·All staff will be retrained on

    client ISPs and training objectives.

    ·HSC/Nurse will review client

    medication administration goals

    and update as needed.

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    What measures will be put into

    place or what systemic

    changes you will make to

    ensure that the deficient

    practice does not recur?

    ·All staff will be retrained on

    client ISPs and training objectives.

    ·HSC/Nurse will review client

    medication administration goals

    and update as needed.

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    How will the corrective

    action(s) be monitored to

    ensure that the deficient

    practice will not recur (quality

    assurance program, etc.) and

    how will it be put into place?

    ·All staff will be retrained on

    client ISPs and training objectives.

    ·HSC/Nurse will review client

    medication administration goals

    and update as needed.

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 6 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    domestic skills at the group home.

    On 6/22/20 at 3:05 PM, a focused review of client

    #8's record was conducted. Client #8's 5/2/20 ISP

    indicated client #8 had an objective to increase his

    ADL skills.

    On 6/16/20 at 5:10 PM, staff #4 was interviewed.

    Staff #4 stated, "The clients like to cook." Staff #4

    indicated the clients should be prompted and

    encouraged to help prepare the meals.

    On 6/16/20 at 5:20 PM, client #6 was interviewed

    and he indicated he liked to cook.

    On 6/17/20 at 9:00 AM, the RM was interviewed.

    The RM indicated the clients should be prompted

    and encouraged to assist with preparing the

    meals. The RM indicated all of the clients were

    capable of helping.

    On 6/22/20 at 4:00 PM, the CEO (Chief Executive

    Officer), QIDP (Qualified Intellectual Disabilities

    Professional), RN (Registered Nurse) and the SSC

    (Social Services Coordinator) were interviewed.

    The CEO indicated the clients should be in the

    kitchen with staff helping prepare the meals. The

    CEO indicated all of the clients were capable of

    doing something to assist with preparing the

    meals. The QIDP indicated the staff needed to be

    retrained.

    2. On 6/16/20 at 5:45 PM, an observation of client

    #1's medication administration was conducted.

    Staff #4 administered client #1's medication and

    did not explain to client #1 what she was going to

    do, how to take the medication, the name of the

    medication, the reason for the medication use and

    the side effects.

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    What is the date by which the

    systemic changes will be

    implemented?

    ·7/23/2020

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 7 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    On 6/17/20 at 6:15 AM and 7:10 AM, observations

    of client #3's medication administration was

    conducted. Staff #1 administered client #3's

    medication and did not explain to client #3 what

    he was going to do, how to take the medication,

    the name of the medication, the reason for the

    medication use and the side effects.

    On 6/17/20 at 6:40 AM, an observation of client

    #1's medication administration was conducted.

    Staff #1 administered client #1's medication and

    did not explain to client #1 what he was going to

    do, how to take the medication, the name of the

    medication, the reason for the medication use and

    the side effects.

    On 6/22/20 at 1:00 PM, client #1's record was

    reviewed. Client #1's 4/2/20 ISP indicated client #1

    had an objective to increase his ability to

    participate in meeting his ADL skills.

    On 6/22/20 at 2:00 PM, client #3's record was

    reviewed. Client #3's 6/8/20 ISP indicated client #3

    had an objective to increase his participation in

    daily/weekly household tasks (medications-

    identify AM medication packet).

    On 6/22/20 at 4:00 PM, the CEO, QIDP, RN and the

    SSC were interviewed. The RN indicated the staff

    were all trained on Core A and Core B and the

    clients should be educated about their

    medications each time medication is administered.

    9-3-4(a)

    483.440(f)(3)(iii)

    PROGRAM MONITORING & CHANGE

    The committee should review, monitor and

    make suggestions to the facility about its

    practices and programs as they relate to drug

    W 0264

    Bldg. 00

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 8 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    usage, physical restraints, time-out rooms,

    application of painful or noxious stimuli,

    control of inappropriate behavior, protection of

    client rights and funds, and any other areas

    that the committee believes need to be

    addressed.

    Based on observation, record review, and

    interview for 3 of 3 sampled clients (#1, #2 and #3)

    and 4 additional clients (#4, #5, #6 and #8), the

    facility failed to ensure the HRC (Human Rights

    Committee) approved the restrictive practice of

    locking laundry supplies and hygiene items in the

    hall closet.

    Findings include:

    On 6/16/20 from 4:00 PM to 6:15 PM and on

    6/17/20 from 5:55 AM to 7:55 AM observations

    were conducted at the group home. On 6/16/20 at

    4:00 PM, client #4 asked staff #4 to unlock the hall

    closet so he could start his laundry. At 4:10 PM,

    client #4 asked staff #4 to unlock the closet again.

    At 4:15 PM, staff #4 unlocked the closet so client

    #4 could start his laundry. Throughout the

    observations the hall closet door with the hygiene

    products and laundry detergent remained locked.

    This affected clients #1, #2, #3, #4, #5, #6 and #8.

    On 6/22/20 at 1:00 PM, client #1's record was

    reviewed. There was no documentation in the

    record indicating HRC approval had been

    obtained for locking the hygiene products and

    laundry detergent in the hall closet.

    On 6/22/20 at 12:00 PM, client #2's record was

    reviewed. There was no documentation in the

    record indicating HRC approval had been

    obtained for locking the hygiene products and

    laundry detergent in the hall closet.

    W 0264 Name and Address of Provider: McSherr, Inc., 4412 S

    B St, Richmond

    Date Survey Complete:

    06/23/2020

    Provider Identification Number:

    15G457

    Survey Event ID: O9MO11

    Finding: W 264 The facility

    failed to ensure the HRC

    approved the restrictive

    practice of locking laundry

    supplies and hygiene items in

    the hall closet.

    What corrective action(s) will

    be accomplished for these

    residents found to have been

    affected by the deficient

    practice?

    ·McSherr has obtained HRC

    approval for the restrictive practice

    of locking laundry supplies and

    hygiene items in the hall closet.

    ·McSherr has obtained guardian

    approval for the restrictive practice

    of locking laundry supplies and

    hygiene items in the hall closet.

    ·Team will review client

    restrictive practices through

    monthly IDT

    How will McSherr identify other

    residents having the potential

    to be affected by the same

    07/23/2020 12:00:00AM

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 9 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    On 6/22/20 at 2:00 PM, client #3's record was

    reviewed. There was no documentation in the

    record indicating HRC approval had been

    obtained for locking the hygiene products and

    laundry detergent in the hall closet.

    On 6/22/20 at 2:45 PM, a focused review of client

    #4's record was conducted. There was no

    documentation in the record indicating HRC

    approval had been obtained for locking the

    hygiene products and laundry detergent in the

    hall closet.

    On 6/22/20 at 2:50 PM, a focused review of client

    #5's record was conducted. There was no

    documentation in the record indicating HRC

    approval had been obtained for locking the

    hygiene products and laundry detergent in the

    hall closet.

    On 6/22/20 at 2:55 PM, a focused review of client

    #6's record was conducted. There was no

    documentation in the record indicating HRC

    approval had been obtained for locking the

    hygiene products and laundry detergent in the

    hall closet.

    On 6/22/20 at 3:05 PM, a focused review of client

    #8's record was conducted. There was no

    documentation in the record indicating HRC

    approval had been obtained for locking the

    hygiene products and laundry detergent in the

    hall closet.

    On 6/17/20 at 9:00 AM, the RM (Residential

    Manager) was interviewed. The RM stated the

    closet was locked due to client #7 "licking his

    deodorant and eating toothpaste multiple times

    several years ago". The RM indicated the laundry

    products and the hygiene baskets were locked in

    deficient practice and what

    corrective action will be taken?

    All South B clients have the

    potential to be affected.

    ·McSherr has obtained HRC

    approval for the restrictive practice

    of locking laundry supplies and

    hygiene items in the hall closet.

    ·McSherr has obtained guardian

    approval for the restrictive practice

    of locking laundry supplies and

    hygiene items in the hall closet.

    ·Team will review client

    restrictive practices through

    monthly IDT

    What measures will be put into

    place or what systemic

    changes you will make to

    ensure that the deficient

    practice does not recur?

    ·McSherr has obtained HRC

    approval for the restrictive practice

    of locking laundry supplies and

    hygiene items in the hall closet.

    ·McSherr has obtained guardian

    approval for the restrictive practice

    of locking laundry supplies and

    hygiene items in the hall closet.

    ·Team will review client

    restrictive practices through

    monthly IDT

    How will the corrective

    action(s) be monitored to

    ensure that the deficient

    practice will not recur (quality

    assurance program, etc.) and

    how will it be put into place?

    ·McSherr has obtained HRC

    approval for the restrictive practice

    of locking laundry supplies and

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 10 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    the closet to prevent client #7 from ingesting

    non-food items. The RM indicated the cleaning

    supplies were not locked and client #7 hasn't

    attempted to do anything since those items were

    locked. The RM stated, "We probably need to

    look at that again".

    On 6/22/20 at 4:00 PM, the CEO (Chief Executive

    Officer), QIDP (Qualified Intellectual Disabilities

    Professional), RN (Registered Nurse) and the SSC

    (Social Services Coordinator) were interviewed.

    The QIDP stated the closet was locked due to

    client #7 ingesting toothpaste and licking his

    deodorant "several years ago". The QIDP

    indicated the HRC was meeting this week and

    they were going to recommend to discontinue the

    restriction.

    9-3-4(a)

    hygiene items in the hall closet.

    ·McSherr has obtained guardian

    approval for the restrictive practice

    of locking laundry supplies and

    hygiene items in the hall closet.

    ·Team will review client

    restrictive practices through

    monthly IDT

    What is the date by which the

    systemic changes will be

    implemented?

    ·7/23/2020

    483.460(a)(3)(iv)

    PHYSICIAN SERVICES

    The facility must provide or obtain annual

    physical examinations of each client that at a

    minimum includes tuberculosis control,

    appropriate to the facility's population, and in

    accordance with the recommendations of the

    American College of Chest Physicians or the

    section on diseases of the chest of the

    American Academy of Pediatrics, or both.

    W 0327

    Bldg. 00

    Based on record review and interview for 1 of 3

    sampled clients (#3), the facility failed to ensure

    client #3 had an annual TB (tuberculosis)

    screening completed.

    Findings include:

    On 6/22/20 at 2:00 PM, client #3's record was

    reviewed. The record did not include

    documentation of a TB screening being completed

    W 0327 Name and Address of Provider: McSherr, Inc., 4412 S

    B St, Richmond

    Date Survey Complete:

    06/23/2020

    Provider Identification Number:

    15G457

    Survey Event ID: O9MO11

    Finding: W 327 The facility

    07/23/2020 12:00:00AM

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 11 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    since 2/1/19.

    On 6/22/20 at 4:00 PM, the CEO (Chief Executive

    Officer), QIDP (Qualified Intellectual Disabilities

    Professional), RN (Registered Nurse) and then

    SSC (Social Services Coordinator) were

    interviewed. The RN indicated TB tests should be

    completed on an annual basis. The RN indicated

    the RM (Residential Manager) was responsible for

    scheduling medical appointments and she had not

    scheduled the screening.

    9-3-6(a)

    failed to ensure client had an

    annual TB screening

    What corrective action(s) will

    be accomplished for these

    residents found to have been

    affected by the deficient

    practice?

    ·HSC/Nurse will be retrained on

    maintaining all client TBs

    ·McSherr nurse will ensure all

    clients receive annual TB

    screening.

    ·HSC/nurse will monitor through

    tracking.

    How will McSherr identify other

    residents having the potential

    to be affected by the same

    deficient practice and what

    corrective action will be taken?

    All South B clients have the

    potential to be affected.

    ·HSC/Nurse will be retrained on

    maintaining all client TBs

    ·McSherr nurse will ensure all

    clients receive annual TB

    screening.

    ·HSC/nurse will monitor through

    tracking.

    What measures will be put into

    place or what systemic

    changes you will make to

    ensure that the deficient

    practice does not recur?

    ·HSC/Nurse will be retrained on

    maintaining all client TBs

    ·McSherr nurse will ensure all

    clients receive annual TB

    screening.

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 12 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    ·HSC/nurse will monitor through

    tracking.

    How will the corrective

    action(s) be monitored to

    ensure that the deficient

    practice will not recur (quality

    assurance program, etc.) and

    how will it be put into place?

    ·HSC/Nurse will be retrained on

    maintaining all client TBs

    ·McSherr nurse will ensure all

    clients receive annual TB

    screening.

    ·HSC/nurse will monitor through

    tracking.

    What is the date by which the

    systemic changes will be

    implemented?

    7/23/2020

    483.460(k)(2)

    DRUG ADMINISTRATION

    The system for drug administration must

    assure that all drugs, including those that are

    self-administered, are administered without

    error.

    W 0369

    Bldg. 00

    Based on observation, record review and

    interview for 1 of 3 sampled clients (#3), the

    facility failed to ensure staff administered client

    #3's medications as ordered by the physician.

    Findings include:

    1. On 6/17/20 from 5:55 AM to 7:55 AM an

    observation was conducted at the group home.

    At 6:15 AM, client #3's 6:00 AM medication was

    administered. Staff #1 administered client #3's

    W 0369 Name and Address of Provider: McSherr, Inc., 4412 S

    B St, Richmond

    Date Survey Complete:

    06/23/2020

    Provider Identification Number:

    15G457

    Survey Event ID: O9MO11

    Finding: W 369 The facility

    failed to ensure staff

    07/23/2020 12:00:00AM

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 13 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    Levothyroxine (for hypothyroidism/low thyroid

    hormone) 75 mcg (micrograms) tab (tablet). After

    client #3's medication was administered client #3

    went to the dining room and sat down at the table

    for breakfast. Client #3 started eating a breakfast

    burrito at 6:25 AM.

    On 6/22/20 at 2:00 PM, client #3's record was

    reviewed. Client #3's 2/5/20 PO (Physician's

    Order) signed by the physician indicated client #3

    was prescribed Levothyroxine 75 mcg tab, take

    one tablet by mouth daily at 5:00 AM. The June

    2020 MAR (Medication Administration Record)

    indicated client #3 was prescribed Levothyroxine

    75 mcg tab, take one tablet by mouth daily at 5:00

    AM.

    On 6/22/20 at 4:00 PM, the CEO (Chief Executive

    Officer), QIDP (Qualified Intellectual Disabilities

    Professional), RN (Registered Nurse) and the SSC

    (Social Services Coordinator) were interviewed.

    The RN indicated the Levothyroxine should be

    administered at 5:00 AM because it was ordered

    to be taken on an empty stomach. The RN

    indicated client #3 should not eat for 30 minutes

    to one hour after the medication is administered.

    2. On 6/17/20 at 7:10 AM an observation of client

    #3's 7:00 AM medication was conducted. Staff #1

    did not administer client #3's Miralax (for

    constipation) and Debrox (for ear wax buildup) ear

    drops.

    On 6/22/20 at 2:00 PM, client #3's record was

    reviewed. Client #3's 2/5/20 PO (Physician's

    Order) signed by the physician indicated client #3

    was prescribed Miralax 17 G (grams) daily at 8:00

    AM and Debrox 6.5% OT (otic/ear) SOL (solution)

    in both ears daily at 8:00 AM.

    administered client

    medications as ordered by the

    physician.

    What corrective action(s) will

    be accomplished for these

    residents found to have been

    affected by the deficient

    practice?

    ·Staff will be retrained on correct

    times to administer medications

    per the MAR

    ·All medications will be

    administered as ordered by the

    prescribing physician

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    How will McSherr identify other

    residents having the potential

    to be affected by the same

    deficient practice and what

    corrective action will be taken?

    All South B clients have the

    potential to be affected.

    ·Staff will be retrained on correct

    times to administer medications

    per the MAR

    ·All medications will be

    administered as ordered by the

    prescribing physician

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 14 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    On 6/22/20 at 4:00 PM, the CEO, QIDP, RN and the

    SSC were interviewed. The RN indicated

    medications should be administered as prescribed

    by the physician.

    9-3-6(a)

    What measures will be put into

    place or what systemic

    changes you will make to

    ensure that the deficient

    practice does not recur?

    ·Staff will be retrained on correct

    times to administer medications

    per the MAR

    ·All medications will be

    administered as ordered by the

    prescribing physician

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    How will the corrective

    action(s) be monitored to

    ensure that the deficient

    practice will not recur (quality

    assurance program, etc.) and

    how will it be put into place?

    ·Staff will be retrained on correct

    times to administer medications

    per the MAR

    ·All medications will be

    administered as ordered by the

    prescribing physician

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    What is the date by which the

    systemic changes will be

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 15 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    implemented?

    7/23/2020

    483.470(l)(1)

    INFECTION CONTROL

    There must be an active program for the

    prevention, control, and investigation of

    infection and communicable diseases.

    W 0455

    Bldg. 00

    Based on observation, record review and

    interview for 3 of 3 sampled clients (#1, #2 and #3)

    and 5 additional clients (#4, #5, #6, #7 and #8), the

    facility failed to complete a health screening prior

    to the surveyor entering the group home to assist

    with preventing the spread of Covid-19

    (Coronavirus Disease/respiratory illness) during a

    pandemic.

    Findings include:

    On 6/16/20 from 4:00 PM to 6:15 PM and on

    6/17/20 from 5:55 AM to 7:55 AM, observations

    were conducted at the group home. The surveyor

    was not screened (temperature and symptoms

    checklist) for Covid-19 upon entry to the group

    home during the observations. This affected

    clients #1, #2, #3, #4, #5, #6, #7 and #8.

    On 6/23/20 at 9:00 AM, the undated article

    "Guidance for Group Homes for Individuals with

    Disabilities" was reviewed from the website

    www.cdc.gov. The article indicated: "...Screen

    and advise residents, staff, and essential

    volunteers. GH (group home)administrators may

    want to consider screening residents, workers,

    and essential volunteers for signs and symptoms

    of COVID-19.

    Screening includes actively taking each person's

    temperature using a no-touch thermometer, and

    asking whether or not the person is experiencing

    W 0455 Name and Address of Provider: McSherr, Inc., 4412 S

    B St, Richmond

    Date Survey Complete:

    06/23/2020

    Provider Identification Number:

    15G457

    Survey Event ID: O9MO11

    Finding: W 455 The facility

    failed to complete a health

    screening prior to the surveyor

    entering the group home to

    assist with preventing the

    spread of COVID-19.

    What corrective action(s) will

    be accomplished for these

    residents found to have been

    affected by the deficient

    practice?

    ·A health screening sheet has

    been put into place and all visitors

    are screened upon arrival at the

    group home.

    ·Staff have been trained on

    implementation of the screening

    process.

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    07/23/2020 12:00:00AM

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 16 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    symptoms such as shortness of breath or has a

    cough...."

    On 6/17/20 at 9:00 AM, the RM (Residential

    Manager) was interviewed. The RM indicated

    visitation at the group home was suspended and

    they haven't had a visitor since the beginning of

    March 2020. The RM indicated staff are required

    to take their temperature prior to clocking in for

    their shift. The RM indicated visitors should be

    screened prior to entering the group home.

    On 6/22/20 at 4:00 PM, the CEO (Chief Executive

    Officer), QIDP (Qualified Intellectual Disabilities

    Professional), RN (Registered Nurse) and the SSC

    (Social Services Coordinator) were interviewed.

    The CEO indicated the group home stopped all

    visitation the middle of March 2020 so they didn't

    have a screening process for visitors in place.

    The CEO indicated visitors should be screened

    prior to entering the group home to assist with

    preventing the spread of Covid-19. The CEO

    stated she would have a process in place

    "immediately".

    9-3-7(a)

    ·Team will monitor through

    monthly IDT

    How will McSherr identify other

    residents having the potential

    to be affected by the same

    deficient practice and what

    corrective action will be taken?

    All South B clients have the

    potential to be affected.

    ·A health screening sheet has

    been put into place and all visitors

    are screened upon arrival at the

    group home.

    ·Staff have been trained on

    implementation of the screening

    process.

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    What measures will be put into

    place or what systemic

    changes you will make to

    ensure that the deficient

    practice does not recur?

    ·A health screening sheet has

    been put into place and all visitors

    are screened upon arrival at the

    group home.

    ·Staff have been trained on

    implementation of the screening

    process.

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 17 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    ·Team will monitor through

    monthly IDT

    How will the corrective

    action(s) be monitored to

    ensure that the deficient

    practice will not recur (quality

    assurance program, etc.) and

    how will it be put into place?

    ·A health screening sheet has

    been put into place and all visitors

    are screened upon arrival at the

    group home.

    ·Staff have been trained on

    implementation of the screening

    process.

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    What is the date by which the

    systemic changes will be

    implemented?

    7/23/2020

    483.480(d)(4)

    DINING AREAS AND SERVICE

    The facility must assure that each client eats

    in a manner consistent with his or her

    developmental level.

    W 0488

    Bldg. 00

    Based on observation, record review and

    interview for 3 of 3 sampled clients (#1, #2 and #3)

    and 5 additional clients (#4, #5, #6, #7 and #8), the

    facility failed to ensure the clients were involved

    in all aspects of the meal preparation based on

    their skill level and to ensure the clients had

    napkins while eating meals.

    W 0488 Name and Address of Provider: McSherr, Inc., 4412 S

    B St, Richmond

    Date Survey Complete:

    06/23/2020

    Provider Identification Number:

    15G457

    07/23/2020 12:00:00AM

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 18 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    Findings include:

    1. On 6/16/20 from 4:00 PM to 6:15 PM, an

    observation was conducted at the group home.

    At 4:45 PM, staff #4 walked to the basement to get

    a box of frozen fish and a bag of broccoli to fix for

    dinner. Staff #4 turned the oven on to preheat

    and opened the boxes of macaroni and cheese.

    Client #2 came in from the back yard and staff #4

    prompted him to wash his hands to help with

    dinner. Client #2 washed his hands then went to

    do something else. At 5:00 PM, client #1 was

    sorting coins at the kitchen table, client #5 was

    working on a puzzle, client #3 was taking a

    shower, client #4 was talking to the RM

    (Residential Manager), client #6 was reading the

    newspaper and clients #7 and #8 were sitting

    outside in the swing. Staff did not prompt the

    clients to assist with dinner preparation. At 5:20

    PM, staff #4 poured the macaroni noodles into a

    pan and stirred the noodles. Staff #4 stated to

    client #6, "[Client #6], I'd let you help, but I don't

    want you to get burnt". Staff #4 poured the

    broccoli into the boiling water then got cans of

    peaches out of the cabinets. At 5:25 PM, staff #4

    stirred the broccoli and noodles then checked the

    fish in the oven. At 5:50 PM, staff #3 poured the

    macaroni and cheese and peaches into serving

    bowls. At 5:55 PM, staff #3 and #4 carried the

    food to the table and staff #4 gave everyone a

    slice of cheese for their fish sandwich. The clients

    served themselves their food. Staff did not

    prompt or encourage clients #1, #2, #3, #4, #5, #6,

    #7 and #8 to assist with meal preparation.

    On 6/22/20 at 1:00 PM, client #1's record was

    reviewed. Client #1's 4/2/20 ISP (Individual

    Support Plan) indicated client #1 had an objective

    to increase his ability to participate in meeting his

    Survey Event ID: O9MO11

    Finding: W 488 The facility

    failed to ensure the clients

    were involved in all aspects of

    the meal preparation based on

    their skill level and to ensure

    the clients had napkins while

    eating meals.

    What corrective action(s) will

    be accomplished for these

    residents found to have been

    affected by the deficient

    practice?

    ·Staff will be retrained on client

    ADLs and client involvement

    during meal preparation.

    ·Staff will ensure clients have

    napkins during each meal.

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    How will McSherr identify other

    residents having the potential

    to be affected by the same

    deficient practice and what

    corrective action will be taken?

    All South B clients have the

    potential to be affected.

    ·Staff will be retrained on client

    ADLs and client involvement

    during meal preparation.

    ·Staff will ensure clients have

    napkins during each meal.

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 19 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    ADL (activities of daily living) skills.

    On 6/22/20 at 12:00 PM, client #2's record was

    reviewed. Client #2's 9/5/19 ISP indicated client #2

    had an objective to increase his ADL skills.

    On 6/22/20 at 2:00 PM, client #3's record was

    reviewed. Client #3's 6/8/20 ISP indicated client #3

    had an objective to increase his participation in

    daily/weekly household tasks.

    On 6/22/20 at 2:45 PM, a focused review of client

    #4's record was conducted. Client #4's 4/2/20 ISP

    indicated client #4 had an objective to increase his

    ADL skills.

    On 6/22/20 at 2:50 PM, a focused review of client

    #5's record was conducted. Client #5's 5/1/20 ISP

    indicated client #5 had an objective to increase

    her participation in ADL skills.

    On 6/22/20 at 2:55 PM, a focused review of client

    #6's record was conducted. Client #6's 2/28/20 ISP

    indicated client #6 had an objective to increase his

    participation in meeting his ADL needs.

    On 6/22/20 at 3:00 PM, a focused review of client

    #7's record was conducted. Client #7's 2/28/20 ISP

    indicated client #7 had an objective to increase his

    domestic skills at the group home.

    On 6/22/20 at 3:05 PM, a focused review of client

    #8's record was conducted. Client #8's 5/2/20 ISP

    indicated client #8 had an objective to increase his

    ADL skills.

    On 6/16/20 at 5:10 PM, staff #4 was interviewed.

    Staff #4 stated, "The clients like to cook". Staff #4

    indicated the clients should be prompted and

    encouraged to help prepare the meals.

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    What measures will be put into

    place or what systemic

    changes you will make to

    ensure that the deficient

    practice does not recur?

    ·Staff will be retrained on client

    ADLs and client involvement

    during meal preparation.

    ·Staff will ensure clients have

    napkins during each meal.

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    How will the corrective

    action(s) be monitored to

    ensure that the deficient

    practice will not recur (quality

    assurance program, etc.) and

    how will it be put into place?

    ·Staff will be retrained on client

    ADLs and client involvement

    during meal preparation.

    ·Staff will ensure clients have

    napkins during each meal.

    ·QIDP, SSC, HSC and CEO will

    monitor through reporting process,

    meetings, and in-house

    observations

    ·Team will monitor through

    monthly IDT

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 20 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    On 6/16/20 at 5:20 PM, client #6 was interviewed

    and he indicated he liked to cook.

    On 6/17/20 at 9:00 AM, the RM was interviewed.

    The RM indicated the clients should be prompted

    and encouraged to assist with preparing the

    meals. The RM indicated all of the clients were

    capable of helping.

    On 6/22/20 at 4:00 PM, the CEO (Chief Executive

    Officer), QIDP (Qualified Intellectual Disabilities

    Professional), RN (Registered Nurse) and the SSC

    (Social Services Coordinator) were interviewed.

    The CEO indicated the clients should be in the

    kitchen with staff helping prepare the meals. The

    CEO indicated all of the clients were capable of

    doing something to assist with preparing the

    meals. The QIDP indicated the staff needed to be

    retrained.

    2. On 6/16/20 from 4:00 PM to 6:15 PM, an

    observation was conducted at the group home.

    Client #3 ate dinner from 5:55 PM to 6:15 PM. At

    6:10 PM, client #3 had ketchup all over his fingers.

    Client #3 did not have a napkin so he licked the

    ketchup off of his fingers. Staff did not prompt

    him to get a napkin.

    On 6/17/20 at 9:00 AM, the RM was interviewed.

    The RM indicated the clients should have napkins

    to wipe their hands on while eating meals.

    On 6/22/20 at 4:00 PM, the CEO, QIDP, RN and the

    SSC were interviewed. The CEO, QIDP and the

    SSC indicated staff should prompt and encourage

    the clients to use napkins. The CEO indicated

    staff should ensure each client has a napkin prior

    to eating.

    What is the date by which the

    systemic changes will be

    implemented?

    7/23/2020

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 21 of 22

  • (X1) PROVIDER/SUPPLIER/CLIA

    DEPARTMENT OF HEALTH AND HUMAN SERVICES

    CENTERS FOR MEDICARE & MEDICAID SERVICES

    07/17/2020PRINTED:

    FORM APPROVED

    OMB NO. 0938-039

    STATEMENT OF DEFICIENCIES

    AND PLAN OF CORRECTION IDENTIFICATION NUMBER

    (X2) MULTIPLE CONSTRUCTION

    A. BUILDING

    B. WING

    (X3) DATE SURVEY

    COMPLETED

    NAME OF PROVIDER OR SUPPLIERSTREET ADDRESS, CITY, STATE, ZIP COD

    (X4) ID

    PREFIX

    TAG

    SUMMARY STATEMENT OF DEFICIENCIE

    (EACH DEFICIENCY MUST BE PRECEDED BY FULL

    REGULATORY OR LSC IDENTIFYING INFORMATION

    PREFIX

    TAG

    IDPROVIDER'S PLAN OF CORRECTION

    (EACH CORRECTIVE ACTION SHOULD BE

    DEFICIENCY)

    (X5)

    COMPLETION

    DATECROSS-REFERENCED TO THE APPROPRIATE

    RICHMOND, IN 47374

    15G457 06/23/2020

    MCSHERR INC - B ST

    4412 S B ST

    00

    9-3-8(a)

    FORM CMS-2567(02-99) Previous Versions Obsolete Event ID: O9MO11 Facility ID: 000971 If continuation sheet Page 22 of 22