Michael Grover Lake Forest, CA 92630 megrover@gmail.com (c) 949-394-0155

SENIOR-LEVEL INFORMATION TECHNOLOGIST

PROVEN TRACK RECORD IN HANDS ON LEADERSHIP OF TECHNICAL PROJECTS AND TEAMS 15+ Years of High-Level Leadership Bridging Business and Technology Through Company-Defining IT Initiatives

Exemplary Expertise Across Broad Range of Disciplines and Skill Sets. Driving Teams of mixed Skill Levels and Expertise

Enterprise Application Development (MCP) Project Management (PMP) Lifecycle Management (SDLC) Team Management

Large Data Operations Product Development Strategy Management Negotiations Legacy Systems Client Relations

PROFESSIONAL EXPERIENCE:

Harvest Software, Lake Forest, CA and Kansas City, MO C#, SQL Server, MVC, Web API / SOA, Bootstrap, Azure Cloud,

Provider of IT and software solutions for companies of varied scope industry. Amazon Cloud, Web Forms, CSS 3, HTML 5, JQuery, JavaScript, Angular JS

Independent IT Consultant / Architect 1998 to 2001, 2012 to Present Broadly versed IT firm with history of delivering high-end projects, ranging from legacy code bases to bleeding edge technology, for healthcare, mortgage, legal, construction, and education organizations. Consistently design, code, and deliver workflow, documentation, and organization initiatives to improve company capabilities and infrastructure. Apply short- and long-term planning to identify and address unique needs and expectations.

Recently completed $2M primary software migration project for mid-size healthcare company, shifting mission critical applications from legacy internal infrastructure to SaaS web-hosted application. Included implementation of direct and clearinghouse billing against 50+ payers (county, Medi-Cal, Medicare, VA and private pay). Thru careful planning, coordination and execution, there was no negative impact to any existing business process and all existing workflow timelines were met.

Hands-on development of eCommerce and membership websites for various clients (Azure, PCI consideration) Provided team management of several technical teams on behalf of multiple clients. Mentoring and staff development are key

components as is process analysis and reengineering. Hands-on architecture and coding of huge file (50Gb+) archival and indexing application (Azure, AWS Storage, client-side only

or client+Windows Service implementation) Directed efforts for Medical Communications Software to attain five-year, multimillion dollar contract implementing HL-7

interface between hospitals and skilled nursing facilities for Veterans Administration. Directed development of multi-year technology roadmap for midsize healthcare company by collaborating with more than two dozen

stakeholders. Wrote procedure and policy documents related to HIPAA for midsize healthcare company. Implemented BYOD and secure messaging procedures and policies for midsize healthcare company.

Fidelity National – Commerce Velocity, Irvine, CA C#, SQL Server, SOAP, Rest, SOA, JavaScript, Private cloud, 24x7

Creator of Enterprise technology solutions for Mortgage Banking industry. Rules-based workflow, Multi-factor authentication, sub-millisecond response

Vice President – Software Development 2011 to 2012

Personally recruited to direct and streamline IT infrastructure and software development groups due to swift, $4M transition to global operations infrastructure in wake of integration with Fidelity National. Oversaw development of polices, infrastructure, call center, and protocols while staffing necessary departments, coordinating with large clients, and managing security audits. Instrumental in transforming small tech company into essential tool for Fortune 1000 innovative tech arm. Ensured delivery of MISMO-based mortgage loan origination and mortgage default management suites. Oversaw onshore and offshore teams throughout development and Quality Assurance processes.

Maintained 99.998% uptime as per Service-Level Agreement through creation of hosted delivery option, including 24x7 monitoring and application support.

Turned around large mortgage lending application nearly two years behind schedule and delivered it 30 days ahead of schedule by coordinating interdisciplinary groups, restructuring technical architecture and ensuring necessary benchmarks were met.

Maintained rolling two-year technology roadmap Realigned staff (development, QA, Analysts) to streamline SDLC (local and off-shore teams) Delivered 10+ releases (4 variants from single codebase) – all on time with less than 0.5% reported issues Participated as key member of management team in corporate planning and operations.

AccuMed Technology Solutions, Lake Forest, CA C#, C++, Delphi, Business Basic, Sockets, Firebird, SQL Server

Developer of total, integrated information solutions for healthcare and wellness providers for the elderly. Microsoft office integration and automation

Vice President – Software Development 2001 to 2011

Progressively promoted from programmer to member of Executive Steering Committee. Oversaw West Coast operations with $3M annual budget by directing initiatives involving team sizes of 30-50 personnel to re-design legacy product line for Senior Healthcare industry. Balanced project management and executive-level strategic planning to impact all aspects of technology infrastructure throughout tenure. Juggled multiple responsibilities, including periods as top technical executive, during successive mergers and acquisitions in order to steer company strategy.

Developed extensive array of systems for enterprise-level legacy systems, including CMS-mandated MDS 3.0 clinical documentation system for 300+ nursing facilities, various HL-7 based integrations, ANSI 40101A1 / 5010 compliant billing module for Medicare and Medicaid billing for 800+ nursing facilities, and others.

Achieved nearly $1B in billing volumes for 800 nursing facilities through lead project management of ANSI 4010A1 / 5010 billing software.

M & A due diligence team. Technical and SDLC evaluation and realignment.

P & L responsibility for Add-On division

Maintained two year and five year product and technology roadmaps.

Drove delivery of 40+ software releases (major and minor releases driven by regulatory and functional changes.)

Completed migration of two legacy products into GUI environments (cross platform)

DST Systems, Kansas City, MO Provider of sophisticated information processing, computer software services, and business solutions to financial services, communications and healthcare industries.

Project Lead/Principal Developer 1996 to 1998

Led project team dedicated to design and development of software built to generate quarterly and annual reports for mutual funds by drawing data automatically from over 20 source systems, ranging from large mainframes to PCs, with performance documentation. (C++, Delphi)

Additional Experience: Director of Software development – Long Term Care Senior Programmer – Home Health Senior Programmer – Commercial and Personal Insurance Assistant Vice President – Consumer Lending Division and retail operations, B of A

Development and implementation of automated loan processing workflows / software

Implementation and testing of automated credit scoring

Deployment of first ATM’s in So. Ca.

Branch Manager and Branch Operations Officer

EDUCATION & PROFESSIONAL ADVANCEMENT:

Bachelor of Science, Management (Minor: Computer Science), University of Redlands, Redlands, CA Microsoft Certified Professional, MC ID 10288999 Project Management Professional, PMP #: 1674462