volunteers: the air we breathe
TRANSCRIPT
Volunteers: The Air We Breathe1
Your guide today …
Peter HoustleCEO, Mariner Management
2
Available from ASAE www.asaecenter.org & www.the millennialimpact.com
Goal: Identify attributes of a volunteer management program that lead to mutual benefit between the association and the volunteer?
• Phase I: Staff Survey – Completed January 2016 (1,016 Associations)
• Phase II: Member Volunteer Survey – In progress(Over 20,000 Volunteers from 50 Associations)
• Phase III: Performance Audit – May-July 2016
• Summary Report at ASAE Annual Conference in August 2016
• Final Report – Early Fall 2016
Volunteer Research Project
Plug in Increase Value Increase retention Increase acquisition
The Committee Model Is Broken
Reality looks more like this:
Source: The Mission Driven Volunteer – Peggy Hoffman & Elizabeth Weaver
Looking for meaning
Not …
vol·un·teer/ˌvälənˈtir/
verbgiving one’s time & talent to drive mission
CREATINGPROMOTING GOVERNINGCONSUMING SERVING
viewing, reading, attending
liking, sharing,
recommending
contributing, commenting, responding to
surveys
volunteering in non-
governing role
volunteering in a
leadership role
Participatory & supportive; counted as a member of the community
Validating your association, your content, your mission
Directly (e.g. speaks, writes, completes surveys, comments) or Indirectly (e.g. Member-owned blogs, white papers, webinars)
Ad-hoc, micro, committee or TF member
Board, committee chair, TF chair
Time/Flexibility
prefer ad hoc or episodic
volunteering
Not …
Source: Decision To Volunteer, ASAE
getting involved is cyclical …
tied to family & profession
stages
Poor volunteer management = “voluntears”
Motivation
Volunteers are Pro-Social
Its about the cause,
the people … and me
Work Styles
We think differently,
work differently,speak differently
…on our way to the same place
31
Connect with CAUSES not organizations
4 in 5 motivated by a passion for a
cause
56% opt to work with like-minded
people
Connect through social channels
Skill-based Volunteering
46% volunteered to lend pro bono
skills and expertise
Connect through Learning … Lifelong Learners
Fuse skill-building.
Think resume-building.
Connect in-the-moment
Be flexible
Embrace micro-
volunteeringand
harness technology
Be motivational
CommunityProfessional development
Service to others
https://www.diabeteseducator.org/education-career/get-involved-with-aade
http://www.njcpa.org/give-back/volunteer
https://www.ons.org/member-center/volunteer
http://www.pmi.org/membership/volunteer-opportunities.aspx
http://volunteer.iltanet.org/
https://www.pda.org/membership/volunteer-opportunities
http://www.acs.org/content/acs/en/membership-and-networks/acs/getinvolved.html
Be outcome
focused
Switch from giving direction to defining the
goal
Open to new structures, new formats
What accessible volunteering
options do you have?
Accessible!Connecting with Members:• Provide professional advice• Provide coaching, tutoring for members• Get out the vote – share the buzz to drive
member voting (SCTE) • Day of Service – encourage member to
volunteer in their community
Sharing Knowledge:• Writing reviews for books • Guest blogger or contributor• Participate in expert report• Moderate or facilitate discussion groups (list
serv, e-community)• YouTube Tuesdays - members share tips &
information via short video clips (NCURA)
Representing: • Contact your representative• Campus liaison (or company or large
institutional member)
Sharing Input: • Participate as test audience for videos,
training programs et al• Product tester• Beta-test products, website, tests
Curating Content:• Record a discussion at a session round table • Video-tape or take pictures for association
event• Provide live Twitter chatter during meetings
Events (perfect for your components!):• Greeters – welcome attendees and direct
them toward registration, coat check, seating, and so on
• Front desk – check in attendees when they arrive
• Social media guides – at computer stations, help attendees log in to LinkedIn and join the organization's group
More examples at http:// bit.ly/1KPRGGL
THE NEW NOMINATING COMMITTEE
See the job description: http://bit.ly/1IjKuYZ
What will you do in the next week to act on what you learned today?
