XMAS CARD 2018 1

VOLUNTEER COORDINATOR

NETWORK ENGAGEMENT MEETINGS

2—3

MEMBERS’ CORNER 3

COMMUNITY ENGAGEMENT 4—5

GOOD NEWS STORIES 6

VITAL STATISTICS 7

FNQ Volunteers Inc. Mission Statement is to develop and strengthen volunteering in Far North Queensland

for the mutual benefit of the individual and the community.

Happy New Year

for 2019

Inside this issue:

The final Volunteer Coordinators and Managers Network Meeting was held on 27th Nov 2018 (10 am) at the ARC Disability Café. In attendance were Mihi Harema (TAFE), Carolyn Gertig (Cairns Libraries), Kellie Beadsmore (Couch,) Natalee Thorne (Maxima), Sarah Dart (ARC Disabilities), Raelene Perkins (Leukaemia Foundation), Dana Delmont (Zonta), Liz Jorgensen (Pyjama Foundation), Alex Daly (Community Foods), Nakura Maretu-Simiona and Donna McCulloch (The Smith Family); Annette Sheppard, Oni Vuniyaro, Judi Draper and Yvonne Pertusma ( FNQVI). Apologies were sent by Mandy White (Port Douglas Neighbourhood Centre), Michelle Phillips (Mercy Place), and Alison Worrell (Senior Citizens).

The following discussion were held: 1.0– FNQVI - program for the next year and brief summary of what in particular FNQVI has to offer its membership. 1.1 Volunteer promotion — How do we promote volunteering in the community?

VExpo feedback – beginning of the year ascertain how best to roll out.

In the lead up to VExpo conduct 3 mini pop up VExpo opportunities- shopping centres including one in the tablelands

Increase social media profile using outcomes and impact of

volunteering in the community.

For Action– Kim to discuss with her social media contact. Nat to talk with volunteers to assist.

January meeting– Social media workshop February meeting– VExpo roll out 1.1 Resources What does each organisation require – please feedback to FNQVI

FNQVI to share existing resources

Case Studies 2.0 Training

Governance - suggestion to add on to each meeting earmark a governance perspective for

discussion generic profile to be placed on-line for access to organisations

Risk Assessment - anecdotal situation to ascertain risk - discuss issues from organisations as they arise

Skills Development-Capacity Building

3.0 Workshops- Timelines to be decided to be delivered by Network participants

Dana - Emotional intelligence mental health and self- care

Yvonne—Cultural Awareness

Yvonne/Kellie - How to engage

retain volunteers/How do we support, motivate and empower volunteers/Raise awareness volunteer needs/Coaching how do we help volunteers to do what they are passionate about

Interview techniques and conflict resolution to cross over all workshops

4.0 Cert IV in Volunteer Management – Volunteering Queensland

No Price dependent on participants

EOI to be sent directly to Volunteering Queensland or through FNQVI

Oni to enquire of Volunteering Queensland when they are able to deliver the training

5.0 Volunteer Awards

Suggestion to have a community volunteer award-Good Samaritan Award also a Regional Volunteer Award

Acknowledgement of member organisations

Industry sector awards

Use awards to market organisation strategic plan

Suggestion to hold a Volunteer Conference

One day- Gathering people together from the region. FNQVI covers Cardwell to the tablelands. Targeting organisations to be held on a weekday.

Use 2019 VExpo to feed into a possible conference 2020 what would organisations like to see delivered. Continue to build capacity- angle to grow organisation strategic planning.

Possibility to segue awards as part of conference – May National Volunteers Week

Next Meeting Tuesday 22nd January 10.00am Venue Cairns City Library

P A G E 2

P A G E 3

CONSERVATION VOLUNTEERS

AUSTRALIA CAIRNS CLOSES

Simone Vinton advised on 17 December of unfortunate Christmas news...

“...sadly, we are seeing the end of an era in this region with

the closing of the Cairns CVA Office. ☹ Hopefully not

forever – as far as I’m aware, Townsville Office will continue

to have a presence in the North Queensland region and I

believe will operate similarly to how things were many aeon

ago when CVA first started, with a lot of operations coming

from the one office in this region.”

FNQVI wishes Simone and her team Best Wishes for the

future and we hope to maybe see her out at JCU.

The Community Engagement Activities this quarter involve simple community

visitations and some follow-throughs from activities started earlier in the year.

LIGHT THE NIGHT WALK

5 Oct 2018, Sandra and Beulah

from FNQVI participated in the

Leukaemia Foundation Light the

Night Walk at Barlow Park.

Sandra is a keen fundraiser for

the charity and raised over $230

through office and private

donations. Sandra was

accompanied by her niece.

Annette Jarrett (still then CEO)

who over the years has been a

very good friend of FNQVI was in

attendance for her last major

event to start the walk. FNQVI

Board and Staff wish Annette

every success for her future

endeavours and good fortune and

health along the way.

Mission Australia (Member)

NDIS Office Opening On 17 Oct, Oni attended the

highly important opening of one

of our fellow NFPs - Mission

Australia’s NDIS Office at

Raintrees Shopping Centre. It was

good to see Mission Australia

able to continue assisting the

Disabled in the Cairns

Community.

——- “ ——-

Disability Action Week

Golf Clinic Reaslised

In Sept. the Cairns Golf Club

assisted in holding the Disability

Action Week Golf Fund Raising

Day. This was organised in

conjunction with Deaf Services

Qld, myPathyways, and FNQVI.

This clinic for disabled

participants was realised in early

November with a good turnout to

take lessons from golf Pro Anton.

———- “ ———

There was also an Agency visit

done to Hambeldon House on 28

Nov 2018.

P A G E 4 V O L U N T E E R T R I B U N E

“Take some time to give back

with the guidance of FNQ Volunteers. When you want

to help but don't know where to start, start here.”

...a Volunteer from Cairns...

Oni (in the background right) attended

Carols at BUPA / Mercy Place Woree

Aged Care Home with Cathy Zeiger in

the mix.

P A G E 5 V O L U N T E E R T R I B U N E

Cairns Regional Council's Disaster Management Unit provides administrative, financial and operational support to:

The Local Disaster Management Group - Cairns Region (LDMG)

The Local Disaster Coordination Centre

The Queensland State Emergency Service (SES)

Staff from the Disaster

Management Unit work directly

with communities to help support

their capability during disasters.

Connecting with the LDMG, FNQ

Volunteers has capacity to

facilitate the coordinated supply

of volunteers to the LDMG in the

event of an emergency.

FNQVI does this by simply

keeping a register of volunteers

who wish to be contacted.

Since November 2018 FNQVI has

been undertaking an audit on the

list of volunteers who have

registered to be contactable in

such an event. This process is

nearing completion.

On the 17 November 2018

Services Coordinator Oni

attended the Local Disaster

Coordination Centre Open day at

Woree to see what updates were

in the mix for the coming cyclone

season. Oni was able to liaise

with Sioux Campbell (pictured

above) as well as representing

FNQVI at this important Open

Day.

Oni also attended the Local

Disaster Management Group

Meeting briefly on Friday 24 Nov

(photos below). Major discussion

re-examined were what sort of

disasters would be included and

how to utilize resources to cope

with the immediate fall-out of

these events. FNQVI Members

Red Cross Australia and Anglicare

were included as part of the

resources available.

Want to be part of this

register?

Click Here

P A G E 6 V O L U N T E E R T R I B U N E

Our Facebook site is working well. In the last 6

months the below statistics reveal a continued

modest reach and postings number.

Total Daily Post Reach: Av 62, Max 363, Min 1 (The number of people—unique users— who had any

content from your Page or about your Page enter their

screen.)

Click/Actions per page: Av 9, Max 65, Min 1 (The number of people—unique users—who engaged

with your Page. Engagement includes any click or story

created.)

Total Daily Consumers: Av 8, Max 64, Min 1 (The number of people who clicked on any of your

content)

Lifetime Likes increased by 58 from 329 > 387 (The total number of people — unique users - who have

WEBSITE STATISTICS

From the second half of 2018, we can report

that the following statistics came from the use

of forms on the FNQ Volunteers website:

Contact Us: 14

Job Active Referral: 0

Membership Expression of Interest: 2

Volunteer Expression of Interest: 43

Online Position Description Form: 9

Newsletter Additions: 26

Disaster Management List Additions: 6

FACEBOOK STATISTICS

We celebrate

Volunteering

everyday in FNQ!

Interview & Appointment Stats For the second half of 2018

Ocassions (Dates) Interviews conducted: 85

Total Interviews Conducted 265

Volunteers Interviewed—Been Before 53

Volunteers Interviewed—Follow-ups 97

New Volunteers Interviewed 150

Activity Log— Volunteers Assisted Em/Ph 339

Activity Log—Members Assisted Em/Ph 89

Activity Log— Ext. Org’s Assisted Em/Ph 72

Appointments Opportunities 762

Appointment Dates Available 127

Appointments Made 162

Appointments Cancelled 10

Appoinment No-Shows 22

Appointments Re-Scheduled 13

Walk-ins converted to appointments 27

No of Staff Hours Volunteered 2247

Vol. Satisfaction Survey Results For the second half of 2018

No of Volunteers who completed survey 80 (100%)

Volunteers who had volunteered before 12 (15%)

Volunteers treated professionally 79 (99%)

Volunteers interviewed on time 80 (100%)

Volunteers satisfied with information provided 80 (100%)

Volunteers satisfied with choices given 79 (99%)

Volunteers who accepted the referrals given 78 (97%)

Volunteers satisfied with post referral procedure 78 (97%)

Volunteers who were satisfied overall 80 (100%)

Volunteers who made use of the website 48 (60%)

Volunteers found positions easy to find 49 (62%)

Volunteers who read the newsletter 22 (28%)

Was newsletter content interesting 21 (27%)

Unfortunately only 11 members out of a potential 120

completed this survey at the end of 2018.

Members Satisfied or above with FNQVI: 7

Members satisfied or above with easy access to FNQVI: 8

Members satisfied or above with FNQVI Staff assistance: 8

Members satisfied or above with contact time length: 5

Members who found their referred volunteers assisted

their organisation: 7

Members Satisfaction Survey Results

P A G E 7 V O L U N T E E R T R I B U N E

A three hour Christmas lunch was

celebrated at Dundees on the

Waterfront on Wed 14th Dec ‘18. Staff

Volunteers received Secret Santa gifts

from each other, followed by IVD

Certificates of Appreciation which were

awarded by special guest Cathy Zeiger

(CRC). Santa Will had loads of presents

to thank all the staff for their efforts in

assisting administration throughout the

year. Great thanks to Sandra for her

organisation.

Great food as always and everyone had

a jolly good time!

One comment made by a staff member was” I don’t think I can beat this even at home!”

P A G E 8 V O L U N T E E R T R I B U N E

At this time of celebration with

gift-giving and feasting we

should not forget the gift -

giving that took place two

millennia ago at a birth that

occurred in much more humble

conditions under a bright star.

We give thanks to all those who

volunteer and give their time to

the benefit of the community.

P A G E 9

Address: Shop D 377 Mulgrave Road Bungalow Cairns Old 4870

FNQ Volunteers Inc. wishes to express thanks to the Australian Government’s Department of Social Services

We’re on Facebook: FNQ Volunteers Inc.

Phone: (07) 4041 7400 Fax: No longer available E-mail: info@fnqvolunteers.org Website: fnqvolunteers.org.au Mobile: m.fnqvolunteers.org.au

V O L U N T E E R T R I B U N E

Want Your Event listed in our newsletter? Email us...

info@fnqvolunteers.org… Attn: Newsletter

STAFF ANTICS & ANTIQUES

ABN: 28 719 411 457

Celebrating Membership Officer Evelyn’s birthday.

The silked jockies at the starting line for Melbourne Cup Luncheon

Celebrating Rosemary’s Birthday

Three belated birthdays celebrated for Beulah, Kathy

and Josee who had celebrations over the holidays

...and then there was 2019 !