vol.10 no.4 june 2011 managing storage for virtual...

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Managing the information that drives the enterprise Vol. 10 No. 4 June 2011 PRIMARY STORAGE DATA REDUCTION TOP BACKUP APPS STORAGE Managing Storage for Virtual Servers ALSO INSIDE Tape’s new techs reshape its role Centera users getting short shrift? Backup isn’t just for the big guys SMBs spawn storage innovation Dedupe still big news in backup New tools are emerging to handle the specific chores of configuring and managing storage for virtual servers.

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Page 1: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Managing the information that drives the enterprise

Vol 10 No 4 June 2011

PRIMARY STORAGE DATA REDUCTION bull TOP BACKUP APPS

STORAGEManaging Storage forVirtual Servers

ALSO INSIDETapersquos new techs reshape its role

Centera users getting short shrift

Backup isnrsquot just for the big guys

SMBs spawn storage innovation

Dedupe still big news in backup

New tools are emerging to handle the specific chores ofconfiguring and managing storage for virtual servers

STORAGEinside |June 2011

3 STORAGE June 2011 Cover image by Enrico Varrasso

STORAGEinside | june 2011

Tape makes a comeback (but was it ever gone)5 EDITORIAL Someone is spreading rumors about the death of tape but

therersquos plenty of life left in this venerable technology by RICH CASTAGNA

Centera End of an era or end of an error9 STORWARS With its Centera storage system EMC was the standard-

bearer for content-addressable storage but the proprietary nature of the product is wearing thin by TONY ASARO

Managing storage for virtual server environments12 Virtual servers and storage systems donrsquot have to exist in separate

worlds new tools and plug-ins provide single-console management of both virtual servers and storage by ERIC SIEBERT

Pare down primary storage22 Therersquos been a great deal of talk about how data deduplication is

moving from backup to primary storage Dedupersquos great for trimming primary data stores but other technologies may do a better job in certain situations by JACOB GSOEDL

Quality Awards VI NetBackup Avamar emerge as top backup apps33 In our sixth Quality Awards for backup and recovery software users

picked a relative newcomer and a weathered veteran as service and reliability standard-bearers among backup apps by RICH CASTAGNA

What about the little guy Data protection for smaller organizations43 HOT SPOTS Small- and medium-sized businesses should know their

options when it comes to backing up and protecting data And there are plenty of choices ranging from SMB-specific backup apps to cloud-based services by LAUREN WHITEHOUSE

Storage innovation is moving up the food chain47 READWRITE The classic scenario where enterprise storage technology

filters down to small- and medium-sized companies is being turned on its ear and some of the coolest d evelopments are happening in mid-market systems by JEFF BOLES

Dedupe performance is effective if not remarkable50 SNAPSHOT Approximately 60 of our survey respondents are using data

deduplication in backup Find out the data reduction rates theyrsquore getting and what non-dedupers say about the technology by RICH CASTAGNA

From our sponsors52 Useful links from our sponsors

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h

Storage May 2010Copyright 2011 TechTarget No part of this publication may be transmitted or reproduced in any form or by any means without permission in writingfrom the publisher For permissions or reprint information please contact Mike Kelly VP and Group Publisher (mkellytechtargetcom)

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

5

OW MANY ARTICLES have you read in the past year that begin along the lines ofldquoDespite reports to the contrary tape isnrsquot deadrdquo A lot right Not only is it a little tedious to have to deal with the same ldquotape is deadtape isnrsquot deadrdquostuff all the time you have to wonder who actually pronounced tape dead in the first place

Donrsquot look at memdashI have nothing against tape And although journalists get blamed all the time for dumping the tried and true in favor of the latestcoolest technologies I think it might be the dedupe virtual tape library (VTL)and disk backup target guys who are trying to drive a stake through tapersquosheart Wasnrsquot it Data Domain that used to hand out those ldquoTape Sucks MoveOnrdquo bumper stickers at trade shows And if you read the name of a certainVTL maker from right to left it says ldquono tapesrdquo

In any event if tape is truly dying itrsquos dragging out the processeven longer than Spainrsquos Generalis-simo Francisco Franco did when hetook his sweet time shuffling offthis mortal coil back in 1975

But tapersquos not dying In fact at times it seems to be developingand taking on new tasks even fasterthan its nemesis (hard disk drivetechnology) has managed Just consider tape capacities Oraclersquoslatest incarnation of its T10000 tapedrive (the ldquoCrdquo model) has a capacityof 5 TB Thatrsquos 5 TB of native uncompressed capacity so the T10000C leapfrogsLTO-5rsquos 15 TB (3 TB compressed) capacity A 5 TB tape is pretty amazing whenyou consider that in November 2005 T10000rsquos capacity was 500 GB a 10ximprovement in just a little over five years And IBM just announced that ithas pumped its TS1140 tape drive up to 4 TB native Although 3 TB hard disk

editorial | rich castagna

Tape makes a comeback (but was it ever gone)

Somebody out there is spreading rumors about the death of tape but therersquos plenty of life

left in this venerable storage technology

A 5 TB tape is prettyamazing when youconsider that inNovember 2005T10000rsquos capacity was 500 GB a 10ximprovement in just a little over five years

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

6 STORAGE June 2011

drives are now available and hard disk drive technology has progressed atnearly the same 10x clip over the same period of time tape is still thecapacity king

Our purchasing research surveys also show how tape has evolved over theyears The biggest change is that companies are spending less money on tapegear If we go back just four years 33 of companies said they were increasingthe amount of money they planned to spend on tape systems while 24 werecutting back Fast forward to today and those numbers are reversed with34 now planning to reduce their spending But thatrsquos not surprising given therole of disk in most companiesrsquo backup operations Our surveys also show thatIT shops buying new libraries are on average buying smaller ones Back in 2006the average tape library purchasedhad 159 slots today itrsquos approximate-ly 92 Thatrsquos a 42 drop but duringthe same time drive capacities wentup several hundred percent

So disk has definitely made a dentand tape technology itself is makingsmaller look bigger But according toour most recent survey 77 of firmsstill spin off all or some backup datato tape They just need a little lesstape gear to do it these days

Backup probably isnrsquot the biggestpart of the ldquofuture of taperdquo story Twoother areas have heated up over the last few years where tape is either inthe thick of things already or positioned to be there The first is media andentertainment specifically for video production Digitized movies need tons ofstorage space to handle all the raw footage that needs to be whittled downedited and made into a commercial product And hundreds of television sta-tions (big and small) across the country need huge amounts of capacity tostore yearsrsquo worth of footage In many cases these media companies are using tape as a ldquosub-primaryrdquo tier where these big files can reside until theyrsquoreneeded and then streamed back to disk Tape is perfect for this because of itsample capacity portability and low cost of operation (Hmm werenrsquot thosethe same reasons tape got big in backup in the first place) Other organizationsin fields that require working with massive files like genomics geo explorationand healthcare are also looking at tape in a new light these days

Maybe the best application for tape is one of its old standbysmdasharchivingmdashwhich is getting renewed interest these days as IT shops have to simultane-ously deal with mountains of new data while cleaning up existing data storage

Other organizations in fields that requireworking with massivefiles like genomicsgeo exploration andhealthcare are alsolooking at tape in anew light these days

systems to make better use of them Tape makes a lot of sense as part of anarchive scheme large amounts of tape-based data can be easy to access andavailable when needed It wonrsquot be delivered with the kind of immediacy that primary storage offers but thatrsquos OK because itrsquos archival data

Those scenarios arenrsquot all that new but theyrsquove become more feasible because of tapersquos growing capacities and throughput But what might turnout to be the biggest new development in tape technology in decades haslargely lingered under the radar for the year or so itrsquos been available Devel-oped by IBM as part of it LTO consortium efforts the Linear Tape File System(LTFS) can turn tape into something it decidedly isnrsquotmdashdisk Well not really itjust sort of looks like disk

LTFS carves out a bit of an LTO-5 tape cartridgersquos capacity and reserves itfor a file system or an index of the contents of the tape That makes it look a lotlike a disk system with its file system In fact an application thatrsquos looking forNAS storage could just as easily hook up with the LTFS-enabled tape instead All thatrsquos required in addition to an LTO-5 drive and media of course is a bit ofclient software you can get for free from IBM With that software you canmount an LTFS-enabled LTO-5 cartridge browse its index and retrieve the specific file or files you need by dragging and dropping to and from the tape

Taken a step further if backup app vendors decide to adopt the LTFS inter-face tapes could be interchangeable among different backup applications Orput another way yoursquod be able to replace your current backup app with anotherone tomorrow and still have easy access to all the data you parked on tapewith the prior backup application That kind of interchangeability is bound tomake backup vendors nervous so yoursquore not likely to see them jumping onLTFS any time soon but archive vendors are actively adapting their apps to takeadvantage of LTFS

So if those rumors are true and tape is really dead itrsquos doing a damn goodjob of haunting disk and backup vendors 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

Click here for a sneak peek at whatrsquos coming up in the July 2011 issue

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

7 STORAGE June 2011

Up to 85 of computing capacity sits idle in distributed environmentsA smarter planet needs smarter infrastructureLetrsquos build a smarter planet ibmcomdynamic

IBM the IBM logo and ibmcom are trademarks of International Business Machines Corporation registered in many jurisdictions worldwide A current list of IBM trademarks is available on the Web at ldquoCopyright and trademark informationrdquo at wwwibmcomlegalcopytradeshtml

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

9 STORAGE June 2011

aROUND 2003 we seemed to be on the threshold of a new storage era that hadthe potential to revolutionize how we stored data and could use it more effec-tively in our businesses The optimism was encouraged by a new concept calledcontent-addressable storage (CAS) and EMC was its key proponent with its Cen-tera system Centera was an object-based storage system that provided extendedmetadata attributes to give users more control over and insight into data

EMC successfully recruited independent software vendors (ISVs) to supportCenterarsquos application programming interfaces (APIs) which required morework but provided deeper integration between the applications and hardware

It was a powerful vision a storage system that removed the complexitiesand many of the limitations of storage-area network (SAN) and network-attachedstorage (NAS) You could scale Centera to any size without increasing theamount of administration You could leverage the extended metadata to enforcepolicies on content The most prominent example of this is its write-onceread-many (WORM) capability that prevents stored documents from being altered so they can be used as evidence in litigation or for audits

EMC took a very smart and practical approach to the Centera go-to-marketknocking on the doors of those industries that had relied heavily on opticaldisks The ROI calculations suggested that even though there would be an increase in infrastructure spending the operational cost reductions couldsave users hundreds of thousands or even millions of dollars over time Andwith the backing of the ISVs that supported Centera it was relatively easy tosell hardwaresoftware solutions Those efforts were bolstered by EMCrsquos greatreputation and excitement around the new storage platform that seemed topresent a great vision for the future of storage

And then the government passed a number of regulations including SECRule 17a-4 Sarbanes-Oxley the FDArsquos 21 CFR Part 11 and new HIPAA rules propelling Centera into a billion dollar business The timing was perfect

Other storage vendors and startups joined the fray NetApp added WORMfunctionality and Hewlett-Packard IBM and Sun all made efforts but ultimatelyfailed in this space Hitachi acquired a startup called Archivas but missed the

StorWars | tony asaro

Centera End of an era or end of an error

With its Centera storage system EMC was the standard-bearer for content-addressable storage

but the proprietary nature of the product is wearing thin

market Other startups including Caringo and Permabit found this was a bigvendorrsquos game In fact it was only EMCrsquos game and everyone else either did OK (NetApp) or terribly (pretty much everyone else)

But trouble began to brew in paradise Some people questioned the viabilityof Centera while others said it was slow and expensive proprietary corrupteddata and wasnrsquot that easy to manage

Over time Centera went from being the hottest (and coolest) storage systemin the market (and often one of its most controversial) to almost being just anafterthought It became yesterdayrsquos news

Today there appears to be little to no continued engineering for Centeraeven though therersquos an estimated 600 petabytes of it in the market One Centera user told me he believes thelatest release of it will never come outEMC is going to replace this particularuserrsquos Centera with Atmos and providethe same functionality with the excep-tion of WORM and immutability whichthis userrsquos environment doesnrsquot requireHowever depending on when or if Atmos ever supports WORM the cus-tomers using the Compliance Editionsof Centera may be stuck

Some of the objections to Centeramay have been right However themain problem is Centerarsquos proprietaryAPIs Both EMC and ISVs locked-in customers so theyrsquove avoided price erosionor competitive threats Some users told me that unlike other storage systemsCentera has actually gone up in price

Itrsquos tough to migrate data from a Centera to a competitive platform I spoketo another user whose firm took 18 months to migrate off Centera an effortthat included custom development and pressuring its ISV to support the move

There should be some outrage about this situation Centera is a proprietarysystem which should be unacceptable in todayrsquos data center Itrsquos true thatCentera users made their choices voluntarily but it now looks like theyrsquorelocked into a platform that has no long-term future

EMC should offer a way to make Centera non-proprietary and provide freemigration services to a more sustainable and open platform Meanwhile thestorage vendors that missed the boat when Centera was on the rise (all ofthem) will get a second chance as Centerarsquos star fades 2

Tony Asaro is senior analyst and founder of Voices of IT (wwwVoicesofITcom)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

10 STORAGE June 2011

Today there appearsto be little to no continued engineer-ing for Centera eventhough therersquos anestimated 600petabytes of it in the market

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system a physical system or even to a different hypervisor

The result is a solution that provides business continuity that is virtually limitless Now thatrsquos freedom

For your FREE 30-day trial visitwwwstoragecraftcomvirtual

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

12 STORAGE June 2011

Managing storage

for virtual server

environmentsVirtual servers and storage systems donrsquot have

to exist in separate worlds new tools and plug-ins provide single-console management of both

virtual servers and storage BY ERIC SIEBERT

vIRTUALIZED SERVERS HAVE created plenty of problems for datastorage managers not the least of which is keeping track of therelationships between data storage assets and virtual serversSome storage management products have adapted to this newenvironment allowing users to keep track of virtual servers theapps they host and the storage theyrsquore using

FUNCTIONAL SILOSInside every data center there are typically silos related to specific functionalareas each with a dedicated group responsible for management There areteams responsible for managing specific data center resources such as thenetwork servers storage systems and virtualization Each group focuses onmanaging its own area and works with other groups when needed to handleintegration points between groups If a new server requires shared storagethe server team works with the storage team to get storage provisioned andpresented to the server

In a traditional physical server environment the storage group can easilymanage the relationships between storage and physical servers a logical unitnumber (LUN) created on a storage-area network (SAN) is assigned to a physicalserver and only that server uses the LUN Server virtualization changes all thatBut storage is perhaps the most critical component of a virtual infrastructureso it must be implemented and managed properly for maximum performanceand reliability The relationship between server virtualization and storage is atight one so the management must be as well

VMs CAN COMPLICATE STORAGEVirtualization is about the sharing of a common set of physical resourcesamong many virtual machines (VMs) Virtualization file systems like VMwareIncrsquos VMFS allow many physical serversto read and write concurrently to thesame LUNs This is possible because of aspecial locking mechanism that ensuresmultiple hosts have exclusive access to each of their VMs on a shared LUNAmong server virtualizationrsquos strengthsare its features that provide high avail-ability and workload load balancingacross a virtualization cluster Featuressuch as VMwarersquos vMotion and Storage vMotion can move VMs while theyrsquorerunning from host to host as well as from one storage device to another

To further complicate things the movement of virtual machines on storagedevices doesnrsquot just occur at the virtualization layer Many storage arrays nowhave an automated storage tiering feature built around tiers of devices withdifferent performance characteristics such as solid-state drives (SSDs) andSATA drives that are pooled and presented to a host The array dynamically

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

13 STORAGE June 2011

Among server virtualizationrsquosstrengths are its features that provide high availability andworkload load balancing across a virtualization cluster

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

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Turn to AdvizeX for In-depth Industry Expertise on HPrsquos Complete Range of Storage Products

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AdvizeX Technologies is a leading information technology provider of infrastructure and enterprise application solutions AdvizeX combines the technical expertise of our consultants with the technologies from our strategic business partners to solve information technology issues impacting our clients businesses

size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

DISCOVER THE POWER OF

BLOCKBUSTERBACKUP SOLUTIONS

EMC2 EMC and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries copy Copyright 2011 EMC Corporation All rights reserved

EMC PRESENTS

ldquoDiscover the Power of Disk-Based Backuprdquo

ldquoImprove Backup Performance and Reliabilityrdquo

SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

Your Information is at RiskProtect What Matters Most

As the amount of information your organization has to manage and protect continues to grow the challenge

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

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bull Webcast Learn how to manage data differently with Fluid Data storage Register today

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SPONSOR RESOURCES

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bull Quantum DXi Validation Report

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bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

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See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

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bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 2: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

STORAGEinside |June 2011

3 STORAGE June 2011 Cover image by Enrico Varrasso

STORAGEinside | june 2011

Tape makes a comeback (but was it ever gone)5 EDITORIAL Someone is spreading rumors about the death of tape but

therersquos plenty of life left in this venerable technology by RICH CASTAGNA

Centera End of an era or end of an error9 STORWARS With its Centera storage system EMC was the standard-

bearer for content-addressable storage but the proprietary nature of the product is wearing thin by TONY ASARO

Managing storage for virtual server environments12 Virtual servers and storage systems donrsquot have to exist in separate

worlds new tools and plug-ins provide single-console management of both virtual servers and storage by ERIC SIEBERT

Pare down primary storage22 Therersquos been a great deal of talk about how data deduplication is

moving from backup to primary storage Dedupersquos great for trimming primary data stores but other technologies may do a better job in certain situations by JACOB GSOEDL

Quality Awards VI NetBackup Avamar emerge as top backup apps33 In our sixth Quality Awards for backup and recovery software users

picked a relative newcomer and a weathered veteran as service and reliability standard-bearers among backup apps by RICH CASTAGNA

What about the little guy Data protection for smaller organizations43 HOT SPOTS Small- and medium-sized businesses should know their

options when it comes to backing up and protecting data And there are plenty of choices ranging from SMB-specific backup apps to cloud-based services by LAUREN WHITEHOUSE

Storage innovation is moving up the food chain47 READWRITE The classic scenario where enterprise storage technology

filters down to small- and medium-sized companies is being turned on its ear and some of the coolest d evelopments are happening in mid-market systems by JEFF BOLES

Dedupe performance is effective if not remarkable50 SNAPSHOT Approximately 60 of our survey respondents are using data

deduplication in backup Find out the data reduction rates theyrsquore getting and what non-dedupers say about the technology by RICH CASTAGNA

From our sponsors52 Useful links from our sponsors

server rooms that require GPs NaviGatioN

We get that virtualization can drive a better ROI Highly certified by Microsoft VMware HP and others we can evaluate design and implement the right solution for youWersquoll get you out of this mess at CDWcomvirtualization

soLveD

copy2011 CDW LLC CDWreg CDWbullGreg and PeOPLe WHO Get Ittrade are trademarks of CDW LLC

h

Storage May 2010Copyright 2011 TechTarget No part of this publication may be transmitted or reproduced in any form or by any means without permission in writingfrom the publisher For permissions or reprint information please contact Mike Kelly VP and Group Publisher (mkellytechtargetcom)

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

5

OW MANY ARTICLES have you read in the past year that begin along the lines ofldquoDespite reports to the contrary tape isnrsquot deadrdquo A lot right Not only is it a little tedious to have to deal with the same ldquotape is deadtape isnrsquot deadrdquostuff all the time you have to wonder who actually pronounced tape dead in the first place

Donrsquot look at memdashI have nothing against tape And although journalists get blamed all the time for dumping the tried and true in favor of the latestcoolest technologies I think it might be the dedupe virtual tape library (VTL)and disk backup target guys who are trying to drive a stake through tapersquosheart Wasnrsquot it Data Domain that used to hand out those ldquoTape Sucks MoveOnrdquo bumper stickers at trade shows And if you read the name of a certainVTL maker from right to left it says ldquono tapesrdquo

In any event if tape is truly dying itrsquos dragging out the processeven longer than Spainrsquos Generalis-simo Francisco Franco did when hetook his sweet time shuffling offthis mortal coil back in 1975

But tapersquos not dying In fact at times it seems to be developingand taking on new tasks even fasterthan its nemesis (hard disk drivetechnology) has managed Just consider tape capacities Oraclersquoslatest incarnation of its T10000 tapedrive (the ldquoCrdquo model) has a capacityof 5 TB Thatrsquos 5 TB of native uncompressed capacity so the T10000C leapfrogsLTO-5rsquos 15 TB (3 TB compressed) capacity A 5 TB tape is pretty amazing whenyou consider that in November 2005 T10000rsquos capacity was 500 GB a 10ximprovement in just a little over five years And IBM just announced that ithas pumped its TS1140 tape drive up to 4 TB native Although 3 TB hard disk

editorial | rich castagna

Tape makes a comeback (but was it ever gone)

Somebody out there is spreading rumors about the death of tape but therersquos plenty of life

left in this venerable storage technology

A 5 TB tape is prettyamazing when youconsider that inNovember 2005T10000rsquos capacity was 500 GB a 10ximprovement in just a little over five years

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

6 STORAGE June 2011

drives are now available and hard disk drive technology has progressed atnearly the same 10x clip over the same period of time tape is still thecapacity king

Our purchasing research surveys also show how tape has evolved over theyears The biggest change is that companies are spending less money on tapegear If we go back just four years 33 of companies said they were increasingthe amount of money they planned to spend on tape systems while 24 werecutting back Fast forward to today and those numbers are reversed with34 now planning to reduce their spending But thatrsquos not surprising given therole of disk in most companiesrsquo backup operations Our surveys also show thatIT shops buying new libraries are on average buying smaller ones Back in 2006the average tape library purchasedhad 159 slots today itrsquos approximate-ly 92 Thatrsquos a 42 drop but duringthe same time drive capacities wentup several hundred percent

So disk has definitely made a dentand tape technology itself is makingsmaller look bigger But according toour most recent survey 77 of firmsstill spin off all or some backup datato tape They just need a little lesstape gear to do it these days

Backup probably isnrsquot the biggestpart of the ldquofuture of taperdquo story Twoother areas have heated up over the last few years where tape is either inthe thick of things already or positioned to be there The first is media andentertainment specifically for video production Digitized movies need tons ofstorage space to handle all the raw footage that needs to be whittled downedited and made into a commercial product And hundreds of television sta-tions (big and small) across the country need huge amounts of capacity tostore yearsrsquo worth of footage In many cases these media companies are using tape as a ldquosub-primaryrdquo tier where these big files can reside until theyrsquoreneeded and then streamed back to disk Tape is perfect for this because of itsample capacity portability and low cost of operation (Hmm werenrsquot thosethe same reasons tape got big in backup in the first place) Other organizationsin fields that require working with massive files like genomics geo explorationand healthcare are also looking at tape in a new light these days

Maybe the best application for tape is one of its old standbysmdasharchivingmdashwhich is getting renewed interest these days as IT shops have to simultane-ously deal with mountains of new data while cleaning up existing data storage

Other organizations in fields that requireworking with massivefiles like genomicsgeo exploration andhealthcare are alsolooking at tape in anew light these days

systems to make better use of them Tape makes a lot of sense as part of anarchive scheme large amounts of tape-based data can be easy to access andavailable when needed It wonrsquot be delivered with the kind of immediacy that primary storage offers but thatrsquos OK because itrsquos archival data

Those scenarios arenrsquot all that new but theyrsquove become more feasible because of tapersquos growing capacities and throughput But what might turnout to be the biggest new development in tape technology in decades haslargely lingered under the radar for the year or so itrsquos been available Devel-oped by IBM as part of it LTO consortium efforts the Linear Tape File System(LTFS) can turn tape into something it decidedly isnrsquotmdashdisk Well not really itjust sort of looks like disk

LTFS carves out a bit of an LTO-5 tape cartridgersquos capacity and reserves itfor a file system or an index of the contents of the tape That makes it look a lotlike a disk system with its file system In fact an application thatrsquos looking forNAS storage could just as easily hook up with the LTFS-enabled tape instead All thatrsquos required in addition to an LTO-5 drive and media of course is a bit ofclient software you can get for free from IBM With that software you canmount an LTFS-enabled LTO-5 cartridge browse its index and retrieve the specific file or files you need by dragging and dropping to and from the tape

Taken a step further if backup app vendors decide to adopt the LTFS inter-face tapes could be interchangeable among different backup applications Orput another way yoursquod be able to replace your current backup app with anotherone tomorrow and still have easy access to all the data you parked on tapewith the prior backup application That kind of interchangeability is bound tomake backup vendors nervous so yoursquore not likely to see them jumping onLTFS any time soon but archive vendors are actively adapting their apps to takeadvantage of LTFS

So if those rumors are true and tape is really dead itrsquos doing a damn goodjob of haunting disk and backup vendors 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

Click here for a sneak peek at whatrsquos coming up in the July 2011 issue

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

7 STORAGE June 2011

Up to 85 of computing capacity sits idle in distributed environmentsA smarter planet needs smarter infrastructureLetrsquos build a smarter planet ibmcomdynamic

IBM the IBM logo and ibmcom are trademarks of International Business Machines Corporation registered in many jurisdictions worldwide A current list of IBM trademarks is available on the Web at ldquoCopyright and trademark informationrdquo at wwwibmcomlegalcopytradeshtml

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

9 STORAGE June 2011

aROUND 2003 we seemed to be on the threshold of a new storage era that hadthe potential to revolutionize how we stored data and could use it more effec-tively in our businesses The optimism was encouraged by a new concept calledcontent-addressable storage (CAS) and EMC was its key proponent with its Cen-tera system Centera was an object-based storage system that provided extendedmetadata attributes to give users more control over and insight into data

EMC successfully recruited independent software vendors (ISVs) to supportCenterarsquos application programming interfaces (APIs) which required morework but provided deeper integration between the applications and hardware

It was a powerful vision a storage system that removed the complexitiesand many of the limitations of storage-area network (SAN) and network-attachedstorage (NAS) You could scale Centera to any size without increasing theamount of administration You could leverage the extended metadata to enforcepolicies on content The most prominent example of this is its write-onceread-many (WORM) capability that prevents stored documents from being altered so they can be used as evidence in litigation or for audits

EMC took a very smart and practical approach to the Centera go-to-marketknocking on the doors of those industries that had relied heavily on opticaldisks The ROI calculations suggested that even though there would be an increase in infrastructure spending the operational cost reductions couldsave users hundreds of thousands or even millions of dollars over time Andwith the backing of the ISVs that supported Centera it was relatively easy tosell hardwaresoftware solutions Those efforts were bolstered by EMCrsquos greatreputation and excitement around the new storage platform that seemed topresent a great vision for the future of storage

And then the government passed a number of regulations including SECRule 17a-4 Sarbanes-Oxley the FDArsquos 21 CFR Part 11 and new HIPAA rules propelling Centera into a billion dollar business The timing was perfect

Other storage vendors and startups joined the fray NetApp added WORMfunctionality and Hewlett-Packard IBM and Sun all made efforts but ultimatelyfailed in this space Hitachi acquired a startup called Archivas but missed the

StorWars | tony asaro

Centera End of an era or end of an error

With its Centera storage system EMC was the standard-bearer for content-addressable storage

but the proprietary nature of the product is wearing thin

market Other startups including Caringo and Permabit found this was a bigvendorrsquos game In fact it was only EMCrsquos game and everyone else either did OK (NetApp) or terribly (pretty much everyone else)

But trouble began to brew in paradise Some people questioned the viabilityof Centera while others said it was slow and expensive proprietary corrupteddata and wasnrsquot that easy to manage

Over time Centera went from being the hottest (and coolest) storage systemin the market (and often one of its most controversial) to almost being just anafterthought It became yesterdayrsquos news

Today there appears to be little to no continued engineering for Centeraeven though therersquos an estimated 600 petabytes of it in the market One Centera user told me he believes thelatest release of it will never come outEMC is going to replace this particularuserrsquos Centera with Atmos and providethe same functionality with the excep-tion of WORM and immutability whichthis userrsquos environment doesnrsquot requireHowever depending on when or if Atmos ever supports WORM the cus-tomers using the Compliance Editionsof Centera may be stuck

Some of the objections to Centeramay have been right However themain problem is Centerarsquos proprietaryAPIs Both EMC and ISVs locked-in customers so theyrsquove avoided price erosionor competitive threats Some users told me that unlike other storage systemsCentera has actually gone up in price

Itrsquos tough to migrate data from a Centera to a competitive platform I spoketo another user whose firm took 18 months to migrate off Centera an effortthat included custom development and pressuring its ISV to support the move

There should be some outrage about this situation Centera is a proprietarysystem which should be unacceptable in todayrsquos data center Itrsquos true thatCentera users made their choices voluntarily but it now looks like theyrsquorelocked into a platform that has no long-term future

EMC should offer a way to make Centera non-proprietary and provide freemigration services to a more sustainable and open platform Meanwhile thestorage vendors that missed the boat when Centera was on the rise (all ofthem) will get a second chance as Centerarsquos star fades 2

Tony Asaro is senior analyst and founder of Voices of IT (wwwVoicesofITcom)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

10 STORAGE June 2011

Today there appearsto be little to no continued engineer-ing for Centera eventhough therersquos anestimated 600petabytes of it in the market

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For your FREE 30-day trial visitwwwstoragecraftcomvirtual

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

12 STORAGE June 2011

Managing storage

for virtual server

environmentsVirtual servers and storage systems donrsquot have

to exist in separate worlds new tools and plug-ins provide single-console management of both

virtual servers and storage BY ERIC SIEBERT

vIRTUALIZED SERVERS HAVE created plenty of problems for datastorage managers not the least of which is keeping track of therelationships between data storage assets and virtual serversSome storage management products have adapted to this newenvironment allowing users to keep track of virtual servers theapps they host and the storage theyrsquore using

FUNCTIONAL SILOSInside every data center there are typically silos related to specific functionalareas each with a dedicated group responsible for management There areteams responsible for managing specific data center resources such as thenetwork servers storage systems and virtualization Each group focuses onmanaging its own area and works with other groups when needed to handleintegration points between groups If a new server requires shared storagethe server team works with the storage team to get storage provisioned andpresented to the server

In a traditional physical server environment the storage group can easilymanage the relationships between storage and physical servers a logical unitnumber (LUN) created on a storage-area network (SAN) is assigned to a physicalserver and only that server uses the LUN Server virtualization changes all thatBut storage is perhaps the most critical component of a virtual infrastructureso it must be implemented and managed properly for maximum performanceand reliability The relationship between server virtualization and storage is atight one so the management must be as well

VMs CAN COMPLICATE STORAGEVirtualization is about the sharing of a common set of physical resourcesamong many virtual machines (VMs) Virtualization file systems like VMwareIncrsquos VMFS allow many physical serversto read and write concurrently to thesame LUNs This is possible because of aspecial locking mechanism that ensuresmultiple hosts have exclusive access to each of their VMs on a shared LUNAmong server virtualizationrsquos strengthsare its features that provide high avail-ability and workload load balancingacross a virtualization cluster Featuressuch as VMwarersquos vMotion and Storage vMotion can move VMs while theyrsquorerunning from host to host as well as from one storage device to another

To further complicate things the movement of virtual machines on storagedevices doesnrsquot just occur at the virtualization layer Many storage arrays nowhave an automated storage tiering feature built around tiers of devices withdifferent performance characteristics such as solid-state drives (SSDs) andSATA drives that are pooled and presented to a host The array dynamically

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

13 STORAGE June 2011

Among server virtualizationrsquosstrengths are its features that provide high availability andworkload load balancing across a virtualization cluster

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

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size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

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BLOCKBUSTERBACKUP SOLUTIONS

EMC2 EMC and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries copy Copyright 2011 EMC Corporation All rights reserved

EMC PRESENTS

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SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

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copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

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wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 3: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

3 STORAGE June 2011 Cover image by Enrico Varrasso

STORAGEinside | june 2011

Tape makes a comeback (but was it ever gone)5 EDITORIAL Someone is spreading rumors about the death of tape but

therersquos plenty of life left in this venerable technology by RICH CASTAGNA

Centera End of an era or end of an error9 STORWARS With its Centera storage system EMC was the standard-

bearer for content-addressable storage but the proprietary nature of the product is wearing thin by TONY ASARO

Managing storage for virtual server environments12 Virtual servers and storage systems donrsquot have to exist in separate

worlds new tools and plug-ins provide single-console management of both virtual servers and storage by ERIC SIEBERT

Pare down primary storage22 Therersquos been a great deal of talk about how data deduplication is

moving from backup to primary storage Dedupersquos great for trimming primary data stores but other technologies may do a better job in certain situations by JACOB GSOEDL

Quality Awards VI NetBackup Avamar emerge as top backup apps33 In our sixth Quality Awards for backup and recovery software users

picked a relative newcomer and a weathered veteran as service and reliability standard-bearers among backup apps by RICH CASTAGNA

What about the little guy Data protection for smaller organizations43 HOT SPOTS Small- and medium-sized businesses should know their

options when it comes to backing up and protecting data And there are plenty of choices ranging from SMB-specific backup apps to cloud-based services by LAUREN WHITEHOUSE

Storage innovation is moving up the food chain47 READWRITE The classic scenario where enterprise storage technology

filters down to small- and medium-sized companies is being turned on its ear and some of the coolest d evelopments are happening in mid-market systems by JEFF BOLES

Dedupe performance is effective if not remarkable50 SNAPSHOT Approximately 60 of our survey respondents are using data

deduplication in backup Find out the data reduction rates theyrsquore getting and what non-dedupers say about the technology by RICH CASTAGNA

From our sponsors52 Useful links from our sponsors

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h

Storage May 2010Copyright 2011 TechTarget No part of this publication may be transmitted or reproduced in any form or by any means without permission in writingfrom the publisher For permissions or reprint information please contact Mike Kelly VP and Group Publisher (mkellytechtargetcom)

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

5

OW MANY ARTICLES have you read in the past year that begin along the lines ofldquoDespite reports to the contrary tape isnrsquot deadrdquo A lot right Not only is it a little tedious to have to deal with the same ldquotape is deadtape isnrsquot deadrdquostuff all the time you have to wonder who actually pronounced tape dead in the first place

Donrsquot look at memdashI have nothing against tape And although journalists get blamed all the time for dumping the tried and true in favor of the latestcoolest technologies I think it might be the dedupe virtual tape library (VTL)and disk backup target guys who are trying to drive a stake through tapersquosheart Wasnrsquot it Data Domain that used to hand out those ldquoTape Sucks MoveOnrdquo bumper stickers at trade shows And if you read the name of a certainVTL maker from right to left it says ldquono tapesrdquo

In any event if tape is truly dying itrsquos dragging out the processeven longer than Spainrsquos Generalis-simo Francisco Franco did when hetook his sweet time shuffling offthis mortal coil back in 1975

But tapersquos not dying In fact at times it seems to be developingand taking on new tasks even fasterthan its nemesis (hard disk drivetechnology) has managed Just consider tape capacities Oraclersquoslatest incarnation of its T10000 tapedrive (the ldquoCrdquo model) has a capacityof 5 TB Thatrsquos 5 TB of native uncompressed capacity so the T10000C leapfrogsLTO-5rsquos 15 TB (3 TB compressed) capacity A 5 TB tape is pretty amazing whenyou consider that in November 2005 T10000rsquos capacity was 500 GB a 10ximprovement in just a little over five years And IBM just announced that ithas pumped its TS1140 tape drive up to 4 TB native Although 3 TB hard disk

editorial | rich castagna

Tape makes a comeback (but was it ever gone)

Somebody out there is spreading rumors about the death of tape but therersquos plenty of life

left in this venerable storage technology

A 5 TB tape is prettyamazing when youconsider that inNovember 2005T10000rsquos capacity was 500 GB a 10ximprovement in just a little over five years

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

6 STORAGE June 2011

drives are now available and hard disk drive technology has progressed atnearly the same 10x clip over the same period of time tape is still thecapacity king

Our purchasing research surveys also show how tape has evolved over theyears The biggest change is that companies are spending less money on tapegear If we go back just four years 33 of companies said they were increasingthe amount of money they planned to spend on tape systems while 24 werecutting back Fast forward to today and those numbers are reversed with34 now planning to reduce their spending But thatrsquos not surprising given therole of disk in most companiesrsquo backup operations Our surveys also show thatIT shops buying new libraries are on average buying smaller ones Back in 2006the average tape library purchasedhad 159 slots today itrsquos approximate-ly 92 Thatrsquos a 42 drop but duringthe same time drive capacities wentup several hundred percent

So disk has definitely made a dentand tape technology itself is makingsmaller look bigger But according toour most recent survey 77 of firmsstill spin off all or some backup datato tape They just need a little lesstape gear to do it these days

Backup probably isnrsquot the biggestpart of the ldquofuture of taperdquo story Twoother areas have heated up over the last few years where tape is either inthe thick of things already or positioned to be there The first is media andentertainment specifically for video production Digitized movies need tons ofstorage space to handle all the raw footage that needs to be whittled downedited and made into a commercial product And hundreds of television sta-tions (big and small) across the country need huge amounts of capacity tostore yearsrsquo worth of footage In many cases these media companies are using tape as a ldquosub-primaryrdquo tier where these big files can reside until theyrsquoreneeded and then streamed back to disk Tape is perfect for this because of itsample capacity portability and low cost of operation (Hmm werenrsquot thosethe same reasons tape got big in backup in the first place) Other organizationsin fields that require working with massive files like genomics geo explorationand healthcare are also looking at tape in a new light these days

Maybe the best application for tape is one of its old standbysmdasharchivingmdashwhich is getting renewed interest these days as IT shops have to simultane-ously deal with mountains of new data while cleaning up existing data storage

Other organizations in fields that requireworking with massivefiles like genomicsgeo exploration andhealthcare are alsolooking at tape in anew light these days

systems to make better use of them Tape makes a lot of sense as part of anarchive scheme large amounts of tape-based data can be easy to access andavailable when needed It wonrsquot be delivered with the kind of immediacy that primary storage offers but thatrsquos OK because itrsquos archival data

Those scenarios arenrsquot all that new but theyrsquove become more feasible because of tapersquos growing capacities and throughput But what might turnout to be the biggest new development in tape technology in decades haslargely lingered under the radar for the year or so itrsquos been available Devel-oped by IBM as part of it LTO consortium efforts the Linear Tape File System(LTFS) can turn tape into something it decidedly isnrsquotmdashdisk Well not really itjust sort of looks like disk

LTFS carves out a bit of an LTO-5 tape cartridgersquos capacity and reserves itfor a file system or an index of the contents of the tape That makes it look a lotlike a disk system with its file system In fact an application thatrsquos looking forNAS storage could just as easily hook up with the LTFS-enabled tape instead All thatrsquos required in addition to an LTO-5 drive and media of course is a bit ofclient software you can get for free from IBM With that software you canmount an LTFS-enabled LTO-5 cartridge browse its index and retrieve the specific file or files you need by dragging and dropping to and from the tape

Taken a step further if backup app vendors decide to adopt the LTFS inter-face tapes could be interchangeable among different backup applications Orput another way yoursquod be able to replace your current backup app with anotherone tomorrow and still have easy access to all the data you parked on tapewith the prior backup application That kind of interchangeability is bound tomake backup vendors nervous so yoursquore not likely to see them jumping onLTFS any time soon but archive vendors are actively adapting their apps to takeadvantage of LTFS

So if those rumors are true and tape is really dead itrsquos doing a damn goodjob of haunting disk and backup vendors 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

Click here for a sneak peek at whatrsquos coming up in the July 2011 issue

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

7 STORAGE June 2011

Up to 85 of computing capacity sits idle in distributed environmentsA smarter planet needs smarter infrastructureLetrsquos build a smarter planet ibmcomdynamic

IBM the IBM logo and ibmcom are trademarks of International Business Machines Corporation registered in many jurisdictions worldwide A current list of IBM trademarks is available on the Web at ldquoCopyright and trademark informationrdquo at wwwibmcomlegalcopytradeshtml

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

9 STORAGE June 2011

aROUND 2003 we seemed to be on the threshold of a new storage era that hadthe potential to revolutionize how we stored data and could use it more effec-tively in our businesses The optimism was encouraged by a new concept calledcontent-addressable storage (CAS) and EMC was its key proponent with its Cen-tera system Centera was an object-based storage system that provided extendedmetadata attributes to give users more control over and insight into data

EMC successfully recruited independent software vendors (ISVs) to supportCenterarsquos application programming interfaces (APIs) which required morework but provided deeper integration between the applications and hardware

It was a powerful vision a storage system that removed the complexitiesand many of the limitations of storage-area network (SAN) and network-attachedstorage (NAS) You could scale Centera to any size without increasing theamount of administration You could leverage the extended metadata to enforcepolicies on content The most prominent example of this is its write-onceread-many (WORM) capability that prevents stored documents from being altered so they can be used as evidence in litigation or for audits

EMC took a very smart and practical approach to the Centera go-to-marketknocking on the doors of those industries that had relied heavily on opticaldisks The ROI calculations suggested that even though there would be an increase in infrastructure spending the operational cost reductions couldsave users hundreds of thousands or even millions of dollars over time Andwith the backing of the ISVs that supported Centera it was relatively easy tosell hardwaresoftware solutions Those efforts were bolstered by EMCrsquos greatreputation and excitement around the new storage platform that seemed topresent a great vision for the future of storage

And then the government passed a number of regulations including SECRule 17a-4 Sarbanes-Oxley the FDArsquos 21 CFR Part 11 and new HIPAA rules propelling Centera into a billion dollar business The timing was perfect

Other storage vendors and startups joined the fray NetApp added WORMfunctionality and Hewlett-Packard IBM and Sun all made efforts but ultimatelyfailed in this space Hitachi acquired a startup called Archivas but missed the

StorWars | tony asaro

Centera End of an era or end of an error

With its Centera storage system EMC was the standard-bearer for content-addressable storage

but the proprietary nature of the product is wearing thin

market Other startups including Caringo and Permabit found this was a bigvendorrsquos game In fact it was only EMCrsquos game and everyone else either did OK (NetApp) or terribly (pretty much everyone else)

But trouble began to brew in paradise Some people questioned the viabilityof Centera while others said it was slow and expensive proprietary corrupteddata and wasnrsquot that easy to manage

Over time Centera went from being the hottest (and coolest) storage systemin the market (and often one of its most controversial) to almost being just anafterthought It became yesterdayrsquos news

Today there appears to be little to no continued engineering for Centeraeven though therersquos an estimated 600 petabytes of it in the market One Centera user told me he believes thelatest release of it will never come outEMC is going to replace this particularuserrsquos Centera with Atmos and providethe same functionality with the excep-tion of WORM and immutability whichthis userrsquos environment doesnrsquot requireHowever depending on when or if Atmos ever supports WORM the cus-tomers using the Compliance Editionsof Centera may be stuck

Some of the objections to Centeramay have been right However themain problem is Centerarsquos proprietaryAPIs Both EMC and ISVs locked-in customers so theyrsquove avoided price erosionor competitive threats Some users told me that unlike other storage systemsCentera has actually gone up in price

Itrsquos tough to migrate data from a Centera to a competitive platform I spoketo another user whose firm took 18 months to migrate off Centera an effortthat included custom development and pressuring its ISV to support the move

There should be some outrage about this situation Centera is a proprietarysystem which should be unacceptable in todayrsquos data center Itrsquos true thatCentera users made their choices voluntarily but it now looks like theyrsquorelocked into a platform that has no long-term future

EMC should offer a way to make Centera non-proprietary and provide freemigration services to a more sustainable and open platform Meanwhile thestorage vendors that missed the boat when Centera was on the rise (all ofthem) will get a second chance as Centerarsquos star fades 2

Tony Asaro is senior analyst and founder of Voices of IT (wwwVoicesofITcom)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

10 STORAGE June 2011

Today there appearsto be little to no continued engineer-ing for Centera eventhough therersquos anestimated 600petabytes of it in the market

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Maintaining business continuity in todayrsquos complexbusiness world can seem very constricting because IT environments are constantly changing

ShadowProtectreg Virtualtrade frees you to backup everything in any virtualized Windows environment and then recover it anywhere onsite off-site or in the cloud It

bull SupportsVMwareMicrosoftHyper-VCitrixXenServerorOracleVirtualBoxbull IspricedperVMandcanbedeployedonmultiplehostsbull IncludesVirtualBoottradetechnologysoanyShadowProtectbackupcanbebootedas

a VM in less than 5 minutesbull ProvidesHardwareIndependentRestoretradetoallowyoutorecovertothesame

system a physical system or even to a different hypervisor

The result is a solution that provides business continuity that is virtually limitless Now thatrsquos freedom

For your FREE 30-day trial visitwwwstoragecraftcomvirtual

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

12 STORAGE June 2011

Managing storage

for virtual server

environmentsVirtual servers and storage systems donrsquot have

to exist in separate worlds new tools and plug-ins provide single-console management of both

virtual servers and storage BY ERIC SIEBERT

vIRTUALIZED SERVERS HAVE created plenty of problems for datastorage managers not the least of which is keeping track of therelationships between data storage assets and virtual serversSome storage management products have adapted to this newenvironment allowing users to keep track of virtual servers theapps they host and the storage theyrsquore using

FUNCTIONAL SILOSInside every data center there are typically silos related to specific functionalareas each with a dedicated group responsible for management There areteams responsible for managing specific data center resources such as thenetwork servers storage systems and virtualization Each group focuses onmanaging its own area and works with other groups when needed to handleintegration points between groups If a new server requires shared storagethe server team works with the storage team to get storage provisioned andpresented to the server

In a traditional physical server environment the storage group can easilymanage the relationships between storage and physical servers a logical unitnumber (LUN) created on a storage-area network (SAN) is assigned to a physicalserver and only that server uses the LUN Server virtualization changes all thatBut storage is perhaps the most critical component of a virtual infrastructureso it must be implemented and managed properly for maximum performanceand reliability The relationship between server virtualization and storage is atight one so the management must be as well

VMs CAN COMPLICATE STORAGEVirtualization is about the sharing of a common set of physical resourcesamong many virtual machines (VMs) Virtualization file systems like VMwareIncrsquos VMFS allow many physical serversto read and write concurrently to thesame LUNs This is possible because of aspecial locking mechanism that ensuresmultiple hosts have exclusive access to each of their VMs on a shared LUNAmong server virtualizationrsquos strengthsare its features that provide high avail-ability and workload load balancingacross a virtualization cluster Featuressuch as VMwarersquos vMotion and Storage vMotion can move VMs while theyrsquorerunning from host to host as well as from one storage device to another

To further complicate things the movement of virtual machines on storagedevices doesnrsquot just occur at the virtualization layer Many storage arrays nowhave an automated storage tiering feature built around tiers of devices withdifferent performance characteristics such as solid-state drives (SSDs) andSATA drives that are pooled and presented to a host The array dynamically

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

13 STORAGE June 2011

Among server virtualizationrsquosstrengths are its features that provide high availability andworkload load balancing across a virtualization cluster

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

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size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

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SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

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copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

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said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 4: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

server rooms that require GPs NaviGatioN

We get that virtualization can drive a better ROI Highly certified by Microsoft VMware HP and others we can evaluate design and implement the right solution for youWersquoll get you out of this mess at CDWcomvirtualization

soLveD

copy2011 CDW LLC CDWreg CDWbullGreg and PeOPLe WHO Get Ittrade are trademarks of CDW LLC

h

Storage May 2010Copyright 2011 TechTarget No part of this publication may be transmitted or reproduced in any form or by any means without permission in writingfrom the publisher For permissions or reprint information please contact Mike Kelly VP and Group Publisher (mkellytechtargetcom)

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

5

OW MANY ARTICLES have you read in the past year that begin along the lines ofldquoDespite reports to the contrary tape isnrsquot deadrdquo A lot right Not only is it a little tedious to have to deal with the same ldquotape is deadtape isnrsquot deadrdquostuff all the time you have to wonder who actually pronounced tape dead in the first place

Donrsquot look at memdashI have nothing against tape And although journalists get blamed all the time for dumping the tried and true in favor of the latestcoolest technologies I think it might be the dedupe virtual tape library (VTL)and disk backup target guys who are trying to drive a stake through tapersquosheart Wasnrsquot it Data Domain that used to hand out those ldquoTape Sucks MoveOnrdquo bumper stickers at trade shows And if you read the name of a certainVTL maker from right to left it says ldquono tapesrdquo

In any event if tape is truly dying itrsquos dragging out the processeven longer than Spainrsquos Generalis-simo Francisco Franco did when hetook his sweet time shuffling offthis mortal coil back in 1975

But tapersquos not dying In fact at times it seems to be developingand taking on new tasks even fasterthan its nemesis (hard disk drivetechnology) has managed Just consider tape capacities Oraclersquoslatest incarnation of its T10000 tapedrive (the ldquoCrdquo model) has a capacityof 5 TB Thatrsquos 5 TB of native uncompressed capacity so the T10000C leapfrogsLTO-5rsquos 15 TB (3 TB compressed) capacity A 5 TB tape is pretty amazing whenyou consider that in November 2005 T10000rsquos capacity was 500 GB a 10ximprovement in just a little over five years And IBM just announced that ithas pumped its TS1140 tape drive up to 4 TB native Although 3 TB hard disk

editorial | rich castagna

Tape makes a comeback (but was it ever gone)

Somebody out there is spreading rumors about the death of tape but therersquos plenty of life

left in this venerable storage technology

A 5 TB tape is prettyamazing when youconsider that inNovember 2005T10000rsquos capacity was 500 GB a 10ximprovement in just a little over five years

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

6 STORAGE June 2011

drives are now available and hard disk drive technology has progressed atnearly the same 10x clip over the same period of time tape is still thecapacity king

Our purchasing research surveys also show how tape has evolved over theyears The biggest change is that companies are spending less money on tapegear If we go back just four years 33 of companies said they were increasingthe amount of money they planned to spend on tape systems while 24 werecutting back Fast forward to today and those numbers are reversed with34 now planning to reduce their spending But thatrsquos not surprising given therole of disk in most companiesrsquo backup operations Our surveys also show thatIT shops buying new libraries are on average buying smaller ones Back in 2006the average tape library purchasedhad 159 slots today itrsquos approximate-ly 92 Thatrsquos a 42 drop but duringthe same time drive capacities wentup several hundred percent

So disk has definitely made a dentand tape technology itself is makingsmaller look bigger But according toour most recent survey 77 of firmsstill spin off all or some backup datato tape They just need a little lesstape gear to do it these days

Backup probably isnrsquot the biggestpart of the ldquofuture of taperdquo story Twoother areas have heated up over the last few years where tape is either inthe thick of things already or positioned to be there The first is media andentertainment specifically for video production Digitized movies need tons ofstorage space to handle all the raw footage that needs to be whittled downedited and made into a commercial product And hundreds of television sta-tions (big and small) across the country need huge amounts of capacity tostore yearsrsquo worth of footage In many cases these media companies are using tape as a ldquosub-primaryrdquo tier where these big files can reside until theyrsquoreneeded and then streamed back to disk Tape is perfect for this because of itsample capacity portability and low cost of operation (Hmm werenrsquot thosethe same reasons tape got big in backup in the first place) Other organizationsin fields that require working with massive files like genomics geo explorationand healthcare are also looking at tape in a new light these days

Maybe the best application for tape is one of its old standbysmdasharchivingmdashwhich is getting renewed interest these days as IT shops have to simultane-ously deal with mountains of new data while cleaning up existing data storage

Other organizations in fields that requireworking with massivefiles like genomicsgeo exploration andhealthcare are alsolooking at tape in anew light these days

systems to make better use of them Tape makes a lot of sense as part of anarchive scheme large amounts of tape-based data can be easy to access andavailable when needed It wonrsquot be delivered with the kind of immediacy that primary storage offers but thatrsquos OK because itrsquos archival data

Those scenarios arenrsquot all that new but theyrsquove become more feasible because of tapersquos growing capacities and throughput But what might turnout to be the biggest new development in tape technology in decades haslargely lingered under the radar for the year or so itrsquos been available Devel-oped by IBM as part of it LTO consortium efforts the Linear Tape File System(LTFS) can turn tape into something it decidedly isnrsquotmdashdisk Well not really itjust sort of looks like disk

LTFS carves out a bit of an LTO-5 tape cartridgersquos capacity and reserves itfor a file system or an index of the contents of the tape That makes it look a lotlike a disk system with its file system In fact an application thatrsquos looking forNAS storage could just as easily hook up with the LTFS-enabled tape instead All thatrsquos required in addition to an LTO-5 drive and media of course is a bit ofclient software you can get for free from IBM With that software you canmount an LTFS-enabled LTO-5 cartridge browse its index and retrieve the specific file or files you need by dragging and dropping to and from the tape

Taken a step further if backup app vendors decide to adopt the LTFS inter-face tapes could be interchangeable among different backup applications Orput another way yoursquod be able to replace your current backup app with anotherone tomorrow and still have easy access to all the data you parked on tapewith the prior backup application That kind of interchangeability is bound tomake backup vendors nervous so yoursquore not likely to see them jumping onLTFS any time soon but archive vendors are actively adapting their apps to takeadvantage of LTFS

So if those rumors are true and tape is really dead itrsquos doing a damn goodjob of haunting disk and backup vendors 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

Click here for a sneak peek at whatrsquos coming up in the July 2011 issue

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

7 STORAGE June 2011

Up to 85 of computing capacity sits idle in distributed environmentsA smarter planet needs smarter infrastructureLetrsquos build a smarter planet ibmcomdynamic

IBM the IBM logo and ibmcom are trademarks of International Business Machines Corporation registered in many jurisdictions worldwide A current list of IBM trademarks is available on the Web at ldquoCopyright and trademark informationrdquo at wwwibmcomlegalcopytradeshtml

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

9 STORAGE June 2011

aROUND 2003 we seemed to be on the threshold of a new storage era that hadthe potential to revolutionize how we stored data and could use it more effec-tively in our businesses The optimism was encouraged by a new concept calledcontent-addressable storage (CAS) and EMC was its key proponent with its Cen-tera system Centera was an object-based storage system that provided extendedmetadata attributes to give users more control over and insight into data

EMC successfully recruited independent software vendors (ISVs) to supportCenterarsquos application programming interfaces (APIs) which required morework but provided deeper integration between the applications and hardware

It was a powerful vision a storage system that removed the complexitiesand many of the limitations of storage-area network (SAN) and network-attachedstorage (NAS) You could scale Centera to any size without increasing theamount of administration You could leverage the extended metadata to enforcepolicies on content The most prominent example of this is its write-onceread-many (WORM) capability that prevents stored documents from being altered so they can be used as evidence in litigation or for audits

EMC took a very smart and practical approach to the Centera go-to-marketknocking on the doors of those industries that had relied heavily on opticaldisks The ROI calculations suggested that even though there would be an increase in infrastructure spending the operational cost reductions couldsave users hundreds of thousands or even millions of dollars over time Andwith the backing of the ISVs that supported Centera it was relatively easy tosell hardwaresoftware solutions Those efforts were bolstered by EMCrsquos greatreputation and excitement around the new storage platform that seemed topresent a great vision for the future of storage

And then the government passed a number of regulations including SECRule 17a-4 Sarbanes-Oxley the FDArsquos 21 CFR Part 11 and new HIPAA rules propelling Centera into a billion dollar business The timing was perfect

Other storage vendors and startups joined the fray NetApp added WORMfunctionality and Hewlett-Packard IBM and Sun all made efforts but ultimatelyfailed in this space Hitachi acquired a startup called Archivas but missed the

StorWars | tony asaro

Centera End of an era or end of an error

With its Centera storage system EMC was the standard-bearer for content-addressable storage

but the proprietary nature of the product is wearing thin

market Other startups including Caringo and Permabit found this was a bigvendorrsquos game In fact it was only EMCrsquos game and everyone else either did OK (NetApp) or terribly (pretty much everyone else)

But trouble began to brew in paradise Some people questioned the viabilityof Centera while others said it was slow and expensive proprietary corrupteddata and wasnrsquot that easy to manage

Over time Centera went from being the hottest (and coolest) storage systemin the market (and often one of its most controversial) to almost being just anafterthought It became yesterdayrsquos news

Today there appears to be little to no continued engineering for Centeraeven though therersquos an estimated 600 petabytes of it in the market One Centera user told me he believes thelatest release of it will never come outEMC is going to replace this particularuserrsquos Centera with Atmos and providethe same functionality with the excep-tion of WORM and immutability whichthis userrsquos environment doesnrsquot requireHowever depending on when or if Atmos ever supports WORM the cus-tomers using the Compliance Editionsof Centera may be stuck

Some of the objections to Centeramay have been right However themain problem is Centerarsquos proprietaryAPIs Both EMC and ISVs locked-in customers so theyrsquove avoided price erosionor competitive threats Some users told me that unlike other storage systemsCentera has actually gone up in price

Itrsquos tough to migrate data from a Centera to a competitive platform I spoketo another user whose firm took 18 months to migrate off Centera an effortthat included custom development and pressuring its ISV to support the move

There should be some outrage about this situation Centera is a proprietarysystem which should be unacceptable in todayrsquos data center Itrsquos true thatCentera users made their choices voluntarily but it now looks like theyrsquorelocked into a platform that has no long-term future

EMC should offer a way to make Centera non-proprietary and provide freemigration services to a more sustainable and open platform Meanwhile thestorage vendors that missed the boat when Centera was on the rise (all ofthem) will get a second chance as Centerarsquos star fades 2

Tony Asaro is senior analyst and founder of Voices of IT (wwwVoicesofITcom)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

10 STORAGE June 2011

Today there appearsto be little to no continued engineer-ing for Centera eventhough therersquos anestimated 600petabytes of it in the market

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The result is a solution that provides business continuity that is virtually limitless Now thatrsquos freedom

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

12 STORAGE June 2011

Managing storage

for virtual server

environmentsVirtual servers and storage systems donrsquot have

to exist in separate worlds new tools and plug-ins provide single-console management of both

virtual servers and storage BY ERIC SIEBERT

vIRTUALIZED SERVERS HAVE created plenty of problems for datastorage managers not the least of which is keeping track of therelationships between data storage assets and virtual serversSome storage management products have adapted to this newenvironment allowing users to keep track of virtual servers theapps they host and the storage theyrsquore using

FUNCTIONAL SILOSInside every data center there are typically silos related to specific functionalareas each with a dedicated group responsible for management There areteams responsible for managing specific data center resources such as thenetwork servers storage systems and virtualization Each group focuses onmanaging its own area and works with other groups when needed to handleintegration points between groups If a new server requires shared storagethe server team works with the storage team to get storage provisioned andpresented to the server

In a traditional physical server environment the storage group can easilymanage the relationships between storage and physical servers a logical unitnumber (LUN) created on a storage-area network (SAN) is assigned to a physicalserver and only that server uses the LUN Server virtualization changes all thatBut storage is perhaps the most critical component of a virtual infrastructureso it must be implemented and managed properly for maximum performanceand reliability The relationship between server virtualization and storage is atight one so the management must be as well

VMs CAN COMPLICATE STORAGEVirtualization is about the sharing of a common set of physical resourcesamong many virtual machines (VMs) Virtualization file systems like VMwareIncrsquos VMFS allow many physical serversto read and write concurrently to thesame LUNs This is possible because of aspecial locking mechanism that ensuresmultiple hosts have exclusive access to each of their VMs on a shared LUNAmong server virtualizationrsquos strengthsare its features that provide high avail-ability and workload load balancingacross a virtualization cluster Featuressuch as VMwarersquos vMotion and Storage vMotion can move VMs while theyrsquorerunning from host to host as well as from one storage device to another

To further complicate things the movement of virtual machines on storagedevices doesnrsquot just occur at the virtualization layer Many storage arrays nowhave an automated storage tiering feature built around tiers of devices withdifferent performance characteristics such as solid-state drives (SSDs) andSATA drives that are pooled and presented to a host The array dynamically

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

13 STORAGE June 2011

Among server virtualizationrsquosstrengths are its features that provide high availability andworkload load balancing across a virtualization cluster

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

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Turn to AdvizeX for In-depth Industry Expertise on HPrsquos Complete Range of Storage Products

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size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

DISCOVER THE POWER OF

BLOCKBUSTERBACKUP SOLUTIONS

EMC2 EMC and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries copy Copyright 2011 EMC Corporation All rights reserved

EMC PRESENTS

ldquoDiscover the Power of Disk-Based Backuprdquo

ldquoImprove Backup Performance and Reliabilityrdquo

SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

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bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

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bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 5: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

h

Storage May 2010Copyright 2011 TechTarget No part of this publication may be transmitted or reproduced in any form or by any means without permission in writingfrom the publisher For permissions or reprint information please contact Mike Kelly VP and Group Publisher (mkellytechtargetcom)

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

5

OW MANY ARTICLES have you read in the past year that begin along the lines ofldquoDespite reports to the contrary tape isnrsquot deadrdquo A lot right Not only is it a little tedious to have to deal with the same ldquotape is deadtape isnrsquot deadrdquostuff all the time you have to wonder who actually pronounced tape dead in the first place

Donrsquot look at memdashI have nothing against tape And although journalists get blamed all the time for dumping the tried and true in favor of the latestcoolest technologies I think it might be the dedupe virtual tape library (VTL)and disk backup target guys who are trying to drive a stake through tapersquosheart Wasnrsquot it Data Domain that used to hand out those ldquoTape Sucks MoveOnrdquo bumper stickers at trade shows And if you read the name of a certainVTL maker from right to left it says ldquono tapesrdquo

In any event if tape is truly dying itrsquos dragging out the processeven longer than Spainrsquos Generalis-simo Francisco Franco did when hetook his sweet time shuffling offthis mortal coil back in 1975

But tapersquos not dying In fact at times it seems to be developingand taking on new tasks even fasterthan its nemesis (hard disk drivetechnology) has managed Just consider tape capacities Oraclersquoslatest incarnation of its T10000 tapedrive (the ldquoCrdquo model) has a capacityof 5 TB Thatrsquos 5 TB of native uncompressed capacity so the T10000C leapfrogsLTO-5rsquos 15 TB (3 TB compressed) capacity A 5 TB tape is pretty amazing whenyou consider that in November 2005 T10000rsquos capacity was 500 GB a 10ximprovement in just a little over five years And IBM just announced that ithas pumped its TS1140 tape drive up to 4 TB native Although 3 TB hard disk

editorial | rich castagna

Tape makes a comeback (but was it ever gone)

Somebody out there is spreading rumors about the death of tape but therersquos plenty of life

left in this venerable storage technology

A 5 TB tape is prettyamazing when youconsider that inNovember 2005T10000rsquos capacity was 500 GB a 10ximprovement in just a little over five years

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

6 STORAGE June 2011

drives are now available and hard disk drive technology has progressed atnearly the same 10x clip over the same period of time tape is still thecapacity king

Our purchasing research surveys also show how tape has evolved over theyears The biggest change is that companies are spending less money on tapegear If we go back just four years 33 of companies said they were increasingthe amount of money they planned to spend on tape systems while 24 werecutting back Fast forward to today and those numbers are reversed with34 now planning to reduce their spending But thatrsquos not surprising given therole of disk in most companiesrsquo backup operations Our surveys also show thatIT shops buying new libraries are on average buying smaller ones Back in 2006the average tape library purchasedhad 159 slots today itrsquos approximate-ly 92 Thatrsquos a 42 drop but duringthe same time drive capacities wentup several hundred percent

So disk has definitely made a dentand tape technology itself is makingsmaller look bigger But according toour most recent survey 77 of firmsstill spin off all or some backup datato tape They just need a little lesstape gear to do it these days

Backup probably isnrsquot the biggestpart of the ldquofuture of taperdquo story Twoother areas have heated up over the last few years where tape is either inthe thick of things already or positioned to be there The first is media andentertainment specifically for video production Digitized movies need tons ofstorage space to handle all the raw footage that needs to be whittled downedited and made into a commercial product And hundreds of television sta-tions (big and small) across the country need huge amounts of capacity tostore yearsrsquo worth of footage In many cases these media companies are using tape as a ldquosub-primaryrdquo tier where these big files can reside until theyrsquoreneeded and then streamed back to disk Tape is perfect for this because of itsample capacity portability and low cost of operation (Hmm werenrsquot thosethe same reasons tape got big in backup in the first place) Other organizationsin fields that require working with massive files like genomics geo explorationand healthcare are also looking at tape in a new light these days

Maybe the best application for tape is one of its old standbysmdasharchivingmdashwhich is getting renewed interest these days as IT shops have to simultane-ously deal with mountains of new data while cleaning up existing data storage

Other organizations in fields that requireworking with massivefiles like genomicsgeo exploration andhealthcare are alsolooking at tape in anew light these days

systems to make better use of them Tape makes a lot of sense as part of anarchive scheme large amounts of tape-based data can be easy to access andavailable when needed It wonrsquot be delivered with the kind of immediacy that primary storage offers but thatrsquos OK because itrsquos archival data

Those scenarios arenrsquot all that new but theyrsquove become more feasible because of tapersquos growing capacities and throughput But what might turnout to be the biggest new development in tape technology in decades haslargely lingered under the radar for the year or so itrsquos been available Devel-oped by IBM as part of it LTO consortium efforts the Linear Tape File System(LTFS) can turn tape into something it decidedly isnrsquotmdashdisk Well not really itjust sort of looks like disk

LTFS carves out a bit of an LTO-5 tape cartridgersquos capacity and reserves itfor a file system or an index of the contents of the tape That makes it look a lotlike a disk system with its file system In fact an application thatrsquos looking forNAS storage could just as easily hook up with the LTFS-enabled tape instead All thatrsquos required in addition to an LTO-5 drive and media of course is a bit ofclient software you can get for free from IBM With that software you canmount an LTFS-enabled LTO-5 cartridge browse its index and retrieve the specific file or files you need by dragging and dropping to and from the tape

Taken a step further if backup app vendors decide to adopt the LTFS inter-face tapes could be interchangeable among different backup applications Orput another way yoursquod be able to replace your current backup app with anotherone tomorrow and still have easy access to all the data you parked on tapewith the prior backup application That kind of interchangeability is bound tomake backup vendors nervous so yoursquore not likely to see them jumping onLTFS any time soon but archive vendors are actively adapting their apps to takeadvantage of LTFS

So if those rumors are true and tape is really dead itrsquos doing a damn goodjob of haunting disk and backup vendors 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

Click here for a sneak peek at whatrsquos coming up in the July 2011 issue

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

7 STORAGE June 2011

Up to 85 of computing capacity sits idle in distributed environmentsA smarter planet needs smarter infrastructureLetrsquos build a smarter planet ibmcomdynamic

IBM the IBM logo and ibmcom are trademarks of International Business Machines Corporation registered in many jurisdictions worldwide A current list of IBM trademarks is available on the Web at ldquoCopyright and trademark informationrdquo at wwwibmcomlegalcopytradeshtml

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

9 STORAGE June 2011

aROUND 2003 we seemed to be on the threshold of a new storage era that hadthe potential to revolutionize how we stored data and could use it more effec-tively in our businesses The optimism was encouraged by a new concept calledcontent-addressable storage (CAS) and EMC was its key proponent with its Cen-tera system Centera was an object-based storage system that provided extendedmetadata attributes to give users more control over and insight into data

EMC successfully recruited independent software vendors (ISVs) to supportCenterarsquos application programming interfaces (APIs) which required morework but provided deeper integration between the applications and hardware

It was a powerful vision a storage system that removed the complexitiesand many of the limitations of storage-area network (SAN) and network-attachedstorage (NAS) You could scale Centera to any size without increasing theamount of administration You could leverage the extended metadata to enforcepolicies on content The most prominent example of this is its write-onceread-many (WORM) capability that prevents stored documents from being altered so they can be used as evidence in litigation or for audits

EMC took a very smart and practical approach to the Centera go-to-marketknocking on the doors of those industries that had relied heavily on opticaldisks The ROI calculations suggested that even though there would be an increase in infrastructure spending the operational cost reductions couldsave users hundreds of thousands or even millions of dollars over time Andwith the backing of the ISVs that supported Centera it was relatively easy tosell hardwaresoftware solutions Those efforts were bolstered by EMCrsquos greatreputation and excitement around the new storage platform that seemed topresent a great vision for the future of storage

And then the government passed a number of regulations including SECRule 17a-4 Sarbanes-Oxley the FDArsquos 21 CFR Part 11 and new HIPAA rules propelling Centera into a billion dollar business The timing was perfect

Other storage vendors and startups joined the fray NetApp added WORMfunctionality and Hewlett-Packard IBM and Sun all made efforts but ultimatelyfailed in this space Hitachi acquired a startup called Archivas but missed the

StorWars | tony asaro

Centera End of an era or end of an error

With its Centera storage system EMC was the standard-bearer for content-addressable storage

but the proprietary nature of the product is wearing thin

market Other startups including Caringo and Permabit found this was a bigvendorrsquos game In fact it was only EMCrsquos game and everyone else either did OK (NetApp) or terribly (pretty much everyone else)

But trouble began to brew in paradise Some people questioned the viabilityof Centera while others said it was slow and expensive proprietary corrupteddata and wasnrsquot that easy to manage

Over time Centera went from being the hottest (and coolest) storage systemin the market (and often one of its most controversial) to almost being just anafterthought It became yesterdayrsquos news

Today there appears to be little to no continued engineering for Centeraeven though therersquos an estimated 600 petabytes of it in the market One Centera user told me he believes thelatest release of it will never come outEMC is going to replace this particularuserrsquos Centera with Atmos and providethe same functionality with the excep-tion of WORM and immutability whichthis userrsquos environment doesnrsquot requireHowever depending on when or if Atmos ever supports WORM the cus-tomers using the Compliance Editionsof Centera may be stuck

Some of the objections to Centeramay have been right However themain problem is Centerarsquos proprietaryAPIs Both EMC and ISVs locked-in customers so theyrsquove avoided price erosionor competitive threats Some users told me that unlike other storage systemsCentera has actually gone up in price

Itrsquos tough to migrate data from a Centera to a competitive platform I spoketo another user whose firm took 18 months to migrate off Centera an effortthat included custom development and pressuring its ISV to support the move

There should be some outrage about this situation Centera is a proprietarysystem which should be unacceptable in todayrsquos data center Itrsquos true thatCentera users made their choices voluntarily but it now looks like theyrsquorelocked into a platform that has no long-term future

EMC should offer a way to make Centera non-proprietary and provide freemigration services to a more sustainable and open platform Meanwhile thestorage vendors that missed the boat when Centera was on the rise (all ofthem) will get a second chance as Centerarsquos star fades 2

Tony Asaro is senior analyst and founder of Voices of IT (wwwVoicesofITcom)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

10 STORAGE June 2011

Today there appearsto be little to no continued engineer-ing for Centera eventhough therersquos anestimated 600petabytes of it in the market

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For your FREE 30-day trial visitwwwstoragecraftcomvirtual

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

12 STORAGE June 2011

Managing storage

for virtual server

environmentsVirtual servers and storage systems donrsquot have

to exist in separate worlds new tools and plug-ins provide single-console management of both

virtual servers and storage BY ERIC SIEBERT

vIRTUALIZED SERVERS HAVE created plenty of problems for datastorage managers not the least of which is keeping track of therelationships between data storage assets and virtual serversSome storage management products have adapted to this newenvironment allowing users to keep track of virtual servers theapps they host and the storage theyrsquore using

FUNCTIONAL SILOSInside every data center there are typically silos related to specific functionalareas each with a dedicated group responsible for management There areteams responsible for managing specific data center resources such as thenetwork servers storage systems and virtualization Each group focuses onmanaging its own area and works with other groups when needed to handleintegration points between groups If a new server requires shared storagethe server team works with the storage team to get storage provisioned andpresented to the server

In a traditional physical server environment the storage group can easilymanage the relationships between storage and physical servers a logical unitnumber (LUN) created on a storage-area network (SAN) is assigned to a physicalserver and only that server uses the LUN Server virtualization changes all thatBut storage is perhaps the most critical component of a virtual infrastructureso it must be implemented and managed properly for maximum performanceand reliability The relationship between server virtualization and storage is atight one so the management must be as well

VMs CAN COMPLICATE STORAGEVirtualization is about the sharing of a common set of physical resourcesamong many virtual machines (VMs) Virtualization file systems like VMwareIncrsquos VMFS allow many physical serversto read and write concurrently to thesame LUNs This is possible because of aspecial locking mechanism that ensuresmultiple hosts have exclusive access to each of their VMs on a shared LUNAmong server virtualizationrsquos strengthsare its features that provide high avail-ability and workload load balancingacross a virtualization cluster Featuressuch as VMwarersquos vMotion and Storage vMotion can move VMs while theyrsquorerunning from host to host as well as from one storage device to another

To further complicate things the movement of virtual machines on storagedevices doesnrsquot just occur at the virtualization layer Many storage arrays nowhave an automated storage tiering feature built around tiers of devices withdifferent performance characteristics such as solid-state drives (SSDs) andSATA drives that are pooled and presented to a host The array dynamically

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

13 STORAGE June 2011

Among server virtualizationrsquosstrengths are its features that provide high availability andworkload load balancing across a virtualization cluster

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

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size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

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BLOCKBUSTERBACKUP SOLUTIONS

EMC2 EMC and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries copy Copyright 2011 EMC Corporation All rights reserved

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SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

Putting your data on Pillar Axiomreg is the most efficient way to boost productivity cut costs and put more money to the bottom line

Donrsquot put up with the wasteful ways of legacy storage systems They are costing you way too much in floor space energy and money

Make the move to Pillar Axiom the worldrsquos most efficient system because itrsquos truly Application-Aware Get the industryrsquos highest utilization rate ndash up to 80 Guaranteed Slash energy costs Save floor space Reduce TCO by as much as 50 And increase user satisfaction immeasurably

Itrsquos time to Stop Storage Waste and see how efficient you can be wwwpillardatacom

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Download a complimentary white paper Bringing an End to Storage Wastewwwpillardatacomendwaste

sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 6: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

6 STORAGE June 2011

drives are now available and hard disk drive technology has progressed atnearly the same 10x clip over the same period of time tape is still thecapacity king

Our purchasing research surveys also show how tape has evolved over theyears The biggest change is that companies are spending less money on tapegear If we go back just four years 33 of companies said they were increasingthe amount of money they planned to spend on tape systems while 24 werecutting back Fast forward to today and those numbers are reversed with34 now planning to reduce their spending But thatrsquos not surprising given therole of disk in most companiesrsquo backup operations Our surveys also show thatIT shops buying new libraries are on average buying smaller ones Back in 2006the average tape library purchasedhad 159 slots today itrsquos approximate-ly 92 Thatrsquos a 42 drop but duringthe same time drive capacities wentup several hundred percent

So disk has definitely made a dentand tape technology itself is makingsmaller look bigger But according toour most recent survey 77 of firmsstill spin off all or some backup datato tape They just need a little lesstape gear to do it these days

Backup probably isnrsquot the biggestpart of the ldquofuture of taperdquo story Twoother areas have heated up over the last few years where tape is either inthe thick of things already or positioned to be there The first is media andentertainment specifically for video production Digitized movies need tons ofstorage space to handle all the raw footage that needs to be whittled downedited and made into a commercial product And hundreds of television sta-tions (big and small) across the country need huge amounts of capacity tostore yearsrsquo worth of footage In many cases these media companies are using tape as a ldquosub-primaryrdquo tier where these big files can reside until theyrsquoreneeded and then streamed back to disk Tape is perfect for this because of itsample capacity portability and low cost of operation (Hmm werenrsquot thosethe same reasons tape got big in backup in the first place) Other organizationsin fields that require working with massive files like genomics geo explorationand healthcare are also looking at tape in a new light these days

Maybe the best application for tape is one of its old standbysmdasharchivingmdashwhich is getting renewed interest these days as IT shops have to simultane-ously deal with mountains of new data while cleaning up existing data storage

Other organizations in fields that requireworking with massivefiles like genomicsgeo exploration andhealthcare are alsolooking at tape in anew light these days

systems to make better use of them Tape makes a lot of sense as part of anarchive scheme large amounts of tape-based data can be easy to access andavailable when needed It wonrsquot be delivered with the kind of immediacy that primary storage offers but thatrsquos OK because itrsquos archival data

Those scenarios arenrsquot all that new but theyrsquove become more feasible because of tapersquos growing capacities and throughput But what might turnout to be the biggest new development in tape technology in decades haslargely lingered under the radar for the year or so itrsquos been available Devel-oped by IBM as part of it LTO consortium efforts the Linear Tape File System(LTFS) can turn tape into something it decidedly isnrsquotmdashdisk Well not really itjust sort of looks like disk

LTFS carves out a bit of an LTO-5 tape cartridgersquos capacity and reserves itfor a file system or an index of the contents of the tape That makes it look a lotlike a disk system with its file system In fact an application thatrsquos looking forNAS storage could just as easily hook up with the LTFS-enabled tape instead All thatrsquos required in addition to an LTO-5 drive and media of course is a bit ofclient software you can get for free from IBM With that software you canmount an LTFS-enabled LTO-5 cartridge browse its index and retrieve the specific file or files you need by dragging and dropping to and from the tape

Taken a step further if backup app vendors decide to adopt the LTFS inter-face tapes could be interchangeable among different backup applications Orput another way yoursquod be able to replace your current backup app with anotherone tomorrow and still have easy access to all the data you parked on tapewith the prior backup application That kind of interchangeability is bound tomake backup vendors nervous so yoursquore not likely to see them jumping onLTFS any time soon but archive vendors are actively adapting their apps to takeadvantage of LTFS

So if those rumors are true and tape is really dead itrsquos doing a damn goodjob of haunting disk and backup vendors 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

Click here for a sneak peek at whatrsquos coming up in the July 2011 issue

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

7 STORAGE June 2011

Up to 85 of computing capacity sits idle in distributed environmentsA smarter planet needs smarter infrastructureLetrsquos build a smarter planet ibmcomdynamic

IBM the IBM logo and ibmcom are trademarks of International Business Machines Corporation registered in many jurisdictions worldwide A current list of IBM trademarks is available on the Web at ldquoCopyright and trademark informationrdquo at wwwibmcomlegalcopytradeshtml

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

9 STORAGE June 2011

aROUND 2003 we seemed to be on the threshold of a new storage era that hadthe potential to revolutionize how we stored data and could use it more effec-tively in our businesses The optimism was encouraged by a new concept calledcontent-addressable storage (CAS) and EMC was its key proponent with its Cen-tera system Centera was an object-based storage system that provided extendedmetadata attributes to give users more control over and insight into data

EMC successfully recruited independent software vendors (ISVs) to supportCenterarsquos application programming interfaces (APIs) which required morework but provided deeper integration between the applications and hardware

It was a powerful vision a storage system that removed the complexitiesand many of the limitations of storage-area network (SAN) and network-attachedstorage (NAS) You could scale Centera to any size without increasing theamount of administration You could leverage the extended metadata to enforcepolicies on content The most prominent example of this is its write-onceread-many (WORM) capability that prevents stored documents from being altered so they can be used as evidence in litigation or for audits

EMC took a very smart and practical approach to the Centera go-to-marketknocking on the doors of those industries that had relied heavily on opticaldisks The ROI calculations suggested that even though there would be an increase in infrastructure spending the operational cost reductions couldsave users hundreds of thousands or even millions of dollars over time Andwith the backing of the ISVs that supported Centera it was relatively easy tosell hardwaresoftware solutions Those efforts were bolstered by EMCrsquos greatreputation and excitement around the new storage platform that seemed topresent a great vision for the future of storage

And then the government passed a number of regulations including SECRule 17a-4 Sarbanes-Oxley the FDArsquos 21 CFR Part 11 and new HIPAA rules propelling Centera into a billion dollar business The timing was perfect

Other storage vendors and startups joined the fray NetApp added WORMfunctionality and Hewlett-Packard IBM and Sun all made efforts but ultimatelyfailed in this space Hitachi acquired a startup called Archivas but missed the

StorWars | tony asaro

Centera End of an era or end of an error

With its Centera storage system EMC was the standard-bearer for content-addressable storage

but the proprietary nature of the product is wearing thin

market Other startups including Caringo and Permabit found this was a bigvendorrsquos game In fact it was only EMCrsquos game and everyone else either did OK (NetApp) or terribly (pretty much everyone else)

But trouble began to brew in paradise Some people questioned the viabilityof Centera while others said it was slow and expensive proprietary corrupteddata and wasnrsquot that easy to manage

Over time Centera went from being the hottest (and coolest) storage systemin the market (and often one of its most controversial) to almost being just anafterthought It became yesterdayrsquos news

Today there appears to be little to no continued engineering for Centeraeven though therersquos an estimated 600 petabytes of it in the market One Centera user told me he believes thelatest release of it will never come outEMC is going to replace this particularuserrsquos Centera with Atmos and providethe same functionality with the excep-tion of WORM and immutability whichthis userrsquos environment doesnrsquot requireHowever depending on when or if Atmos ever supports WORM the cus-tomers using the Compliance Editionsof Centera may be stuck

Some of the objections to Centeramay have been right However themain problem is Centerarsquos proprietaryAPIs Both EMC and ISVs locked-in customers so theyrsquove avoided price erosionor competitive threats Some users told me that unlike other storage systemsCentera has actually gone up in price

Itrsquos tough to migrate data from a Centera to a competitive platform I spoketo another user whose firm took 18 months to migrate off Centera an effortthat included custom development and pressuring its ISV to support the move

There should be some outrage about this situation Centera is a proprietarysystem which should be unacceptable in todayrsquos data center Itrsquos true thatCentera users made their choices voluntarily but it now looks like theyrsquorelocked into a platform that has no long-term future

EMC should offer a way to make Centera non-proprietary and provide freemigration services to a more sustainable and open platform Meanwhile thestorage vendors that missed the boat when Centera was on the rise (all ofthem) will get a second chance as Centerarsquos star fades 2

Tony Asaro is senior analyst and founder of Voices of IT (wwwVoicesofITcom)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

10 STORAGE June 2011

Today there appearsto be little to no continued engineer-ing for Centera eventhough therersquos anestimated 600petabytes of it in the market

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Maintaining business continuity in todayrsquos complexbusiness world can seem very constricting because IT environments are constantly changing

ShadowProtectreg Virtualtrade frees you to backup everything in any virtualized Windows environment and then recover it anywhere onsite off-site or in the cloud It

bull SupportsVMwareMicrosoftHyper-VCitrixXenServerorOracleVirtualBoxbull IspricedperVMandcanbedeployedonmultiplehostsbull IncludesVirtualBoottradetechnologysoanyShadowProtectbackupcanbebootedas

a VM in less than 5 minutesbull ProvidesHardwareIndependentRestoretradetoallowyoutorecovertothesame

system a physical system or even to a different hypervisor

The result is a solution that provides business continuity that is virtually limitless Now thatrsquos freedom

For your FREE 30-day trial visitwwwstoragecraftcomvirtual

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

12 STORAGE June 2011

Managing storage

for virtual server

environmentsVirtual servers and storage systems donrsquot have

to exist in separate worlds new tools and plug-ins provide single-console management of both

virtual servers and storage BY ERIC SIEBERT

vIRTUALIZED SERVERS HAVE created plenty of problems for datastorage managers not the least of which is keeping track of therelationships between data storage assets and virtual serversSome storage management products have adapted to this newenvironment allowing users to keep track of virtual servers theapps they host and the storage theyrsquore using

FUNCTIONAL SILOSInside every data center there are typically silos related to specific functionalareas each with a dedicated group responsible for management There areteams responsible for managing specific data center resources such as thenetwork servers storage systems and virtualization Each group focuses onmanaging its own area and works with other groups when needed to handleintegration points between groups If a new server requires shared storagethe server team works with the storage team to get storage provisioned andpresented to the server

In a traditional physical server environment the storage group can easilymanage the relationships between storage and physical servers a logical unitnumber (LUN) created on a storage-area network (SAN) is assigned to a physicalserver and only that server uses the LUN Server virtualization changes all thatBut storage is perhaps the most critical component of a virtual infrastructureso it must be implemented and managed properly for maximum performanceand reliability The relationship between server virtualization and storage is atight one so the management must be as well

VMs CAN COMPLICATE STORAGEVirtualization is about the sharing of a common set of physical resourcesamong many virtual machines (VMs) Virtualization file systems like VMwareIncrsquos VMFS allow many physical serversto read and write concurrently to thesame LUNs This is possible because of aspecial locking mechanism that ensuresmultiple hosts have exclusive access to each of their VMs on a shared LUNAmong server virtualizationrsquos strengthsare its features that provide high avail-ability and workload load balancingacross a virtualization cluster Featuressuch as VMwarersquos vMotion and Storage vMotion can move VMs while theyrsquorerunning from host to host as well as from one storage device to another

To further complicate things the movement of virtual machines on storagedevices doesnrsquot just occur at the virtualization layer Many storage arrays nowhave an automated storage tiering feature built around tiers of devices withdifferent performance characteristics such as solid-state drives (SSDs) andSATA drives that are pooled and presented to a host The array dynamically

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

13 STORAGE June 2011

Among server virtualizationrsquosstrengths are its features that provide high availability andworkload load balancing across a virtualization cluster

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

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size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

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SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

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copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

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said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 7: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

systems to make better use of them Tape makes a lot of sense as part of anarchive scheme large amounts of tape-based data can be easy to access andavailable when needed It wonrsquot be delivered with the kind of immediacy that primary storage offers but thatrsquos OK because itrsquos archival data

Those scenarios arenrsquot all that new but theyrsquove become more feasible because of tapersquos growing capacities and throughput But what might turnout to be the biggest new development in tape technology in decades haslargely lingered under the radar for the year or so itrsquos been available Devel-oped by IBM as part of it LTO consortium efforts the Linear Tape File System(LTFS) can turn tape into something it decidedly isnrsquotmdashdisk Well not really itjust sort of looks like disk

LTFS carves out a bit of an LTO-5 tape cartridgersquos capacity and reserves itfor a file system or an index of the contents of the tape That makes it look a lotlike a disk system with its file system In fact an application thatrsquos looking forNAS storage could just as easily hook up with the LTFS-enabled tape instead All thatrsquos required in addition to an LTO-5 drive and media of course is a bit ofclient software you can get for free from IBM With that software you canmount an LTFS-enabled LTO-5 cartridge browse its index and retrieve the specific file or files you need by dragging and dropping to and from the tape

Taken a step further if backup app vendors decide to adopt the LTFS inter-face tapes could be interchangeable among different backup applications Orput another way yoursquod be able to replace your current backup app with anotherone tomorrow and still have easy access to all the data you parked on tapewith the prior backup application That kind of interchangeability is bound tomake backup vendors nervous so yoursquore not likely to see them jumping onLTFS any time soon but archive vendors are actively adapting their apps to takeadvantage of LTFS

So if those rumors are true and tape is really dead itrsquos doing a damn goodjob of haunting disk and backup vendors 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

Click here for a sneak peek at whatrsquos coming up in the July 2011 issue

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

7 STORAGE June 2011

Up to 85 of computing capacity sits idle in distributed environmentsA smarter planet needs smarter infrastructureLetrsquos build a smarter planet ibmcomdynamic

IBM the IBM logo and ibmcom are trademarks of International Business Machines Corporation registered in many jurisdictions worldwide A current list of IBM trademarks is available on the Web at ldquoCopyright and trademark informationrdquo at wwwibmcomlegalcopytradeshtml

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

9 STORAGE June 2011

aROUND 2003 we seemed to be on the threshold of a new storage era that hadthe potential to revolutionize how we stored data and could use it more effec-tively in our businesses The optimism was encouraged by a new concept calledcontent-addressable storage (CAS) and EMC was its key proponent with its Cen-tera system Centera was an object-based storage system that provided extendedmetadata attributes to give users more control over and insight into data

EMC successfully recruited independent software vendors (ISVs) to supportCenterarsquos application programming interfaces (APIs) which required morework but provided deeper integration between the applications and hardware

It was a powerful vision a storage system that removed the complexitiesand many of the limitations of storage-area network (SAN) and network-attachedstorage (NAS) You could scale Centera to any size without increasing theamount of administration You could leverage the extended metadata to enforcepolicies on content The most prominent example of this is its write-onceread-many (WORM) capability that prevents stored documents from being altered so they can be used as evidence in litigation or for audits

EMC took a very smart and practical approach to the Centera go-to-marketknocking on the doors of those industries that had relied heavily on opticaldisks The ROI calculations suggested that even though there would be an increase in infrastructure spending the operational cost reductions couldsave users hundreds of thousands or even millions of dollars over time Andwith the backing of the ISVs that supported Centera it was relatively easy tosell hardwaresoftware solutions Those efforts were bolstered by EMCrsquos greatreputation and excitement around the new storage platform that seemed topresent a great vision for the future of storage

And then the government passed a number of regulations including SECRule 17a-4 Sarbanes-Oxley the FDArsquos 21 CFR Part 11 and new HIPAA rules propelling Centera into a billion dollar business The timing was perfect

Other storage vendors and startups joined the fray NetApp added WORMfunctionality and Hewlett-Packard IBM and Sun all made efforts but ultimatelyfailed in this space Hitachi acquired a startup called Archivas but missed the

StorWars | tony asaro

Centera End of an era or end of an error

With its Centera storage system EMC was the standard-bearer for content-addressable storage

but the proprietary nature of the product is wearing thin

market Other startups including Caringo and Permabit found this was a bigvendorrsquos game In fact it was only EMCrsquos game and everyone else either did OK (NetApp) or terribly (pretty much everyone else)

But trouble began to brew in paradise Some people questioned the viabilityof Centera while others said it was slow and expensive proprietary corrupteddata and wasnrsquot that easy to manage

Over time Centera went from being the hottest (and coolest) storage systemin the market (and often one of its most controversial) to almost being just anafterthought It became yesterdayrsquos news

Today there appears to be little to no continued engineering for Centeraeven though therersquos an estimated 600 petabytes of it in the market One Centera user told me he believes thelatest release of it will never come outEMC is going to replace this particularuserrsquos Centera with Atmos and providethe same functionality with the excep-tion of WORM and immutability whichthis userrsquos environment doesnrsquot requireHowever depending on when or if Atmos ever supports WORM the cus-tomers using the Compliance Editionsof Centera may be stuck

Some of the objections to Centeramay have been right However themain problem is Centerarsquos proprietaryAPIs Both EMC and ISVs locked-in customers so theyrsquove avoided price erosionor competitive threats Some users told me that unlike other storage systemsCentera has actually gone up in price

Itrsquos tough to migrate data from a Centera to a competitive platform I spoketo another user whose firm took 18 months to migrate off Centera an effortthat included custom development and pressuring its ISV to support the move

There should be some outrage about this situation Centera is a proprietarysystem which should be unacceptable in todayrsquos data center Itrsquos true thatCentera users made their choices voluntarily but it now looks like theyrsquorelocked into a platform that has no long-term future

EMC should offer a way to make Centera non-proprietary and provide freemigration services to a more sustainable and open platform Meanwhile thestorage vendors that missed the boat when Centera was on the rise (all ofthem) will get a second chance as Centerarsquos star fades 2

Tony Asaro is senior analyst and founder of Voices of IT (wwwVoicesofITcom)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

10 STORAGE June 2011

Today there appearsto be little to no continued engineer-ing for Centera eventhough therersquos anestimated 600petabytes of it in the market

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bull SupportsVMwareMicrosoftHyper-VCitrixXenServerorOracleVirtualBoxbull IspricedperVMandcanbedeployedonmultiplehostsbull IncludesVirtualBoottradetechnologysoanyShadowProtectbackupcanbebootedas

a VM in less than 5 minutesbull ProvidesHardwareIndependentRestoretradetoallowyoutorecovertothesame

system a physical system or even to a different hypervisor

The result is a solution that provides business continuity that is virtually limitless Now thatrsquos freedom

For your FREE 30-day trial visitwwwstoragecraftcomvirtual

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

12 STORAGE June 2011

Managing storage

for virtual server

environmentsVirtual servers and storage systems donrsquot have

to exist in separate worlds new tools and plug-ins provide single-console management of both

virtual servers and storage BY ERIC SIEBERT

vIRTUALIZED SERVERS HAVE created plenty of problems for datastorage managers not the least of which is keeping track of therelationships between data storage assets and virtual serversSome storage management products have adapted to this newenvironment allowing users to keep track of virtual servers theapps they host and the storage theyrsquore using

FUNCTIONAL SILOSInside every data center there are typically silos related to specific functionalareas each with a dedicated group responsible for management There areteams responsible for managing specific data center resources such as thenetwork servers storage systems and virtualization Each group focuses onmanaging its own area and works with other groups when needed to handleintegration points between groups If a new server requires shared storagethe server team works with the storage team to get storage provisioned andpresented to the server

In a traditional physical server environment the storage group can easilymanage the relationships between storage and physical servers a logical unitnumber (LUN) created on a storage-area network (SAN) is assigned to a physicalserver and only that server uses the LUN Server virtualization changes all thatBut storage is perhaps the most critical component of a virtual infrastructureso it must be implemented and managed properly for maximum performanceand reliability The relationship between server virtualization and storage is atight one so the management must be as well

VMs CAN COMPLICATE STORAGEVirtualization is about the sharing of a common set of physical resourcesamong many virtual machines (VMs) Virtualization file systems like VMwareIncrsquos VMFS allow many physical serversto read and write concurrently to thesame LUNs This is possible because of aspecial locking mechanism that ensuresmultiple hosts have exclusive access to each of their VMs on a shared LUNAmong server virtualizationrsquos strengthsare its features that provide high avail-ability and workload load balancingacross a virtualization cluster Featuressuch as VMwarersquos vMotion and Storage vMotion can move VMs while theyrsquorerunning from host to host as well as from one storage device to another

To further complicate things the movement of virtual machines on storagedevices doesnrsquot just occur at the virtualization layer Many storage arrays nowhave an automated storage tiering feature built around tiers of devices withdifferent performance characteristics such as solid-state drives (SSDs) andSATA drives that are pooled and presented to a host The array dynamically

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

13 STORAGE June 2011

Among server virtualizationrsquosstrengths are its features that provide high availability andworkload load balancing across a virtualization cluster

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

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size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

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BLOCKBUSTERBACKUP SOLUTIONS

EMC2 EMC and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries copy Copyright 2011 EMC Corporation All rights reserved

EMC PRESENTS

ldquoDiscover the Power of Disk-Based Backuprdquo

ldquoImprove Backup Performance and Reliabilityrdquo

SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

Putting your data on Pillar Axiomreg is the most efficient way to boost productivity cut costs and put more money to the bottom line

Donrsquot put up with the wasteful ways of legacy storage systems They are costing you way too much in floor space energy and money

Make the move to Pillar Axiom the worldrsquos most efficient system because itrsquos truly Application-Aware Get the industryrsquos highest utilization rate ndash up to 80 Guaranteed Slash energy costs Save floor space Reduce TCO by as much as 50 And increase user satisfaction immeasurably

Itrsquos time to Stop Storage Waste and see how efficient you can be wwwpillardatacom

Thank YouYour CEO CFO and CIO

Download a complimentary white paper Bringing an End to Storage Wastewwwpillardatacomendwaste

sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 8: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Up to 85 of computing capacity sits idle in distributed environmentsA smarter planet needs smarter infrastructureLetrsquos build a smarter planet ibmcomdynamic

IBM the IBM logo and ibmcom are trademarks of International Business Machines Corporation registered in many jurisdictions worldwide A current list of IBM trademarks is available on the Web at ldquoCopyright and trademark informationrdquo at wwwibmcomlegalcopytradeshtml

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

9 STORAGE June 2011

aROUND 2003 we seemed to be on the threshold of a new storage era that hadthe potential to revolutionize how we stored data and could use it more effec-tively in our businesses The optimism was encouraged by a new concept calledcontent-addressable storage (CAS) and EMC was its key proponent with its Cen-tera system Centera was an object-based storage system that provided extendedmetadata attributes to give users more control over and insight into data

EMC successfully recruited independent software vendors (ISVs) to supportCenterarsquos application programming interfaces (APIs) which required morework but provided deeper integration between the applications and hardware

It was a powerful vision a storage system that removed the complexitiesand many of the limitations of storage-area network (SAN) and network-attachedstorage (NAS) You could scale Centera to any size without increasing theamount of administration You could leverage the extended metadata to enforcepolicies on content The most prominent example of this is its write-onceread-many (WORM) capability that prevents stored documents from being altered so they can be used as evidence in litigation or for audits

EMC took a very smart and practical approach to the Centera go-to-marketknocking on the doors of those industries that had relied heavily on opticaldisks The ROI calculations suggested that even though there would be an increase in infrastructure spending the operational cost reductions couldsave users hundreds of thousands or even millions of dollars over time Andwith the backing of the ISVs that supported Centera it was relatively easy tosell hardwaresoftware solutions Those efforts were bolstered by EMCrsquos greatreputation and excitement around the new storage platform that seemed topresent a great vision for the future of storage

And then the government passed a number of regulations including SECRule 17a-4 Sarbanes-Oxley the FDArsquos 21 CFR Part 11 and new HIPAA rules propelling Centera into a billion dollar business The timing was perfect

Other storage vendors and startups joined the fray NetApp added WORMfunctionality and Hewlett-Packard IBM and Sun all made efforts but ultimatelyfailed in this space Hitachi acquired a startup called Archivas but missed the

StorWars | tony asaro

Centera End of an era or end of an error

With its Centera storage system EMC was the standard-bearer for content-addressable storage

but the proprietary nature of the product is wearing thin

market Other startups including Caringo and Permabit found this was a bigvendorrsquos game In fact it was only EMCrsquos game and everyone else either did OK (NetApp) or terribly (pretty much everyone else)

But trouble began to brew in paradise Some people questioned the viabilityof Centera while others said it was slow and expensive proprietary corrupteddata and wasnrsquot that easy to manage

Over time Centera went from being the hottest (and coolest) storage systemin the market (and often one of its most controversial) to almost being just anafterthought It became yesterdayrsquos news

Today there appears to be little to no continued engineering for Centeraeven though therersquos an estimated 600 petabytes of it in the market One Centera user told me he believes thelatest release of it will never come outEMC is going to replace this particularuserrsquos Centera with Atmos and providethe same functionality with the excep-tion of WORM and immutability whichthis userrsquos environment doesnrsquot requireHowever depending on when or if Atmos ever supports WORM the cus-tomers using the Compliance Editionsof Centera may be stuck

Some of the objections to Centeramay have been right However themain problem is Centerarsquos proprietaryAPIs Both EMC and ISVs locked-in customers so theyrsquove avoided price erosionor competitive threats Some users told me that unlike other storage systemsCentera has actually gone up in price

Itrsquos tough to migrate data from a Centera to a competitive platform I spoketo another user whose firm took 18 months to migrate off Centera an effortthat included custom development and pressuring its ISV to support the move

There should be some outrage about this situation Centera is a proprietarysystem which should be unacceptable in todayrsquos data center Itrsquos true thatCentera users made their choices voluntarily but it now looks like theyrsquorelocked into a platform that has no long-term future

EMC should offer a way to make Centera non-proprietary and provide freemigration services to a more sustainable and open platform Meanwhile thestorage vendors that missed the boat when Centera was on the rise (all ofthem) will get a second chance as Centerarsquos star fades 2

Tony Asaro is senior analyst and founder of Voices of IT (wwwVoicesofITcom)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

10 STORAGE June 2011

Today there appearsto be little to no continued engineer-ing for Centera eventhough therersquos anestimated 600petabytes of it in the market

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bull SupportsVMwareMicrosoftHyper-VCitrixXenServerorOracleVirtualBoxbull IspricedperVMandcanbedeployedonmultiplehostsbull IncludesVirtualBoottradetechnologysoanyShadowProtectbackupcanbebootedas

a VM in less than 5 minutesbull ProvidesHardwareIndependentRestoretradetoallowyoutorecovertothesame

system a physical system or even to a different hypervisor

The result is a solution that provides business continuity that is virtually limitless Now thatrsquos freedom

For your FREE 30-day trial visitwwwstoragecraftcomvirtual

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

12 STORAGE June 2011

Managing storage

for virtual server

environmentsVirtual servers and storage systems donrsquot have

to exist in separate worlds new tools and plug-ins provide single-console management of both

virtual servers and storage BY ERIC SIEBERT

vIRTUALIZED SERVERS HAVE created plenty of problems for datastorage managers not the least of which is keeping track of therelationships between data storage assets and virtual serversSome storage management products have adapted to this newenvironment allowing users to keep track of virtual servers theapps they host and the storage theyrsquore using

FUNCTIONAL SILOSInside every data center there are typically silos related to specific functionalareas each with a dedicated group responsible for management There areteams responsible for managing specific data center resources such as thenetwork servers storage systems and virtualization Each group focuses onmanaging its own area and works with other groups when needed to handleintegration points between groups If a new server requires shared storagethe server team works with the storage team to get storage provisioned andpresented to the server

In a traditional physical server environment the storage group can easilymanage the relationships between storage and physical servers a logical unitnumber (LUN) created on a storage-area network (SAN) is assigned to a physicalserver and only that server uses the LUN Server virtualization changes all thatBut storage is perhaps the most critical component of a virtual infrastructureso it must be implemented and managed properly for maximum performanceand reliability The relationship between server virtualization and storage is atight one so the management must be as well

VMs CAN COMPLICATE STORAGEVirtualization is about the sharing of a common set of physical resourcesamong many virtual machines (VMs) Virtualization file systems like VMwareIncrsquos VMFS allow many physical serversto read and write concurrently to thesame LUNs This is possible because of aspecial locking mechanism that ensuresmultiple hosts have exclusive access to each of their VMs on a shared LUNAmong server virtualizationrsquos strengthsare its features that provide high avail-ability and workload load balancingacross a virtualization cluster Featuressuch as VMwarersquos vMotion and Storage vMotion can move VMs while theyrsquorerunning from host to host as well as from one storage device to another

To further complicate things the movement of virtual machines on storagedevices doesnrsquot just occur at the virtualization layer Many storage arrays nowhave an automated storage tiering feature built around tiers of devices withdifferent performance characteristics such as solid-state drives (SSDs) andSATA drives that are pooled and presented to a host The array dynamically

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

13 STORAGE June 2011

Among server virtualizationrsquosstrengths are its features that provide high availability andworkload load balancing across a virtualization cluster

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

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size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

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SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

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60 DRIVES IN 4U3X the capacity at 13rd the power

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said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

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STORAGE

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 9: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

9 STORAGE June 2011

aROUND 2003 we seemed to be on the threshold of a new storage era that hadthe potential to revolutionize how we stored data and could use it more effec-tively in our businesses The optimism was encouraged by a new concept calledcontent-addressable storage (CAS) and EMC was its key proponent with its Cen-tera system Centera was an object-based storage system that provided extendedmetadata attributes to give users more control over and insight into data

EMC successfully recruited independent software vendors (ISVs) to supportCenterarsquos application programming interfaces (APIs) which required morework but provided deeper integration between the applications and hardware

It was a powerful vision a storage system that removed the complexitiesand many of the limitations of storage-area network (SAN) and network-attachedstorage (NAS) You could scale Centera to any size without increasing theamount of administration You could leverage the extended metadata to enforcepolicies on content The most prominent example of this is its write-onceread-many (WORM) capability that prevents stored documents from being altered so they can be used as evidence in litigation or for audits

EMC took a very smart and practical approach to the Centera go-to-marketknocking on the doors of those industries that had relied heavily on opticaldisks The ROI calculations suggested that even though there would be an increase in infrastructure spending the operational cost reductions couldsave users hundreds of thousands or even millions of dollars over time Andwith the backing of the ISVs that supported Centera it was relatively easy tosell hardwaresoftware solutions Those efforts were bolstered by EMCrsquos greatreputation and excitement around the new storage platform that seemed topresent a great vision for the future of storage

And then the government passed a number of regulations including SECRule 17a-4 Sarbanes-Oxley the FDArsquos 21 CFR Part 11 and new HIPAA rules propelling Centera into a billion dollar business The timing was perfect

Other storage vendors and startups joined the fray NetApp added WORMfunctionality and Hewlett-Packard IBM and Sun all made efforts but ultimatelyfailed in this space Hitachi acquired a startup called Archivas but missed the

StorWars | tony asaro

Centera End of an era or end of an error

With its Centera storage system EMC was the standard-bearer for content-addressable storage

but the proprietary nature of the product is wearing thin

market Other startups including Caringo and Permabit found this was a bigvendorrsquos game In fact it was only EMCrsquos game and everyone else either did OK (NetApp) or terribly (pretty much everyone else)

But trouble began to brew in paradise Some people questioned the viabilityof Centera while others said it was slow and expensive proprietary corrupteddata and wasnrsquot that easy to manage

Over time Centera went from being the hottest (and coolest) storage systemin the market (and often one of its most controversial) to almost being just anafterthought It became yesterdayrsquos news

Today there appears to be little to no continued engineering for Centeraeven though therersquos an estimated 600 petabytes of it in the market One Centera user told me he believes thelatest release of it will never come outEMC is going to replace this particularuserrsquos Centera with Atmos and providethe same functionality with the excep-tion of WORM and immutability whichthis userrsquos environment doesnrsquot requireHowever depending on when or if Atmos ever supports WORM the cus-tomers using the Compliance Editionsof Centera may be stuck

Some of the objections to Centeramay have been right However themain problem is Centerarsquos proprietaryAPIs Both EMC and ISVs locked-in customers so theyrsquove avoided price erosionor competitive threats Some users told me that unlike other storage systemsCentera has actually gone up in price

Itrsquos tough to migrate data from a Centera to a competitive platform I spoketo another user whose firm took 18 months to migrate off Centera an effortthat included custom development and pressuring its ISV to support the move

There should be some outrage about this situation Centera is a proprietarysystem which should be unacceptable in todayrsquos data center Itrsquos true thatCentera users made their choices voluntarily but it now looks like theyrsquorelocked into a platform that has no long-term future

EMC should offer a way to make Centera non-proprietary and provide freemigration services to a more sustainable and open platform Meanwhile thestorage vendors that missed the boat when Centera was on the rise (all ofthem) will get a second chance as Centerarsquos star fades 2

Tony Asaro is senior analyst and founder of Voices of IT (wwwVoicesofITcom)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

10 STORAGE June 2011

Today there appearsto be little to no continued engineer-ing for Centera eventhough therersquos anestimated 600petabytes of it in the market

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The result is a solution that provides business continuity that is virtually limitless Now thatrsquos freedom

For your FREE 30-day trial visitwwwstoragecraftcomvirtual

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

12 STORAGE June 2011

Managing storage

for virtual server

environmentsVirtual servers and storage systems donrsquot have

to exist in separate worlds new tools and plug-ins provide single-console management of both

virtual servers and storage BY ERIC SIEBERT

vIRTUALIZED SERVERS HAVE created plenty of problems for datastorage managers not the least of which is keeping track of therelationships between data storage assets and virtual serversSome storage management products have adapted to this newenvironment allowing users to keep track of virtual servers theapps they host and the storage theyrsquore using

FUNCTIONAL SILOSInside every data center there are typically silos related to specific functionalareas each with a dedicated group responsible for management There areteams responsible for managing specific data center resources such as thenetwork servers storage systems and virtualization Each group focuses onmanaging its own area and works with other groups when needed to handleintegration points between groups If a new server requires shared storagethe server team works with the storage team to get storage provisioned andpresented to the server

In a traditional physical server environment the storage group can easilymanage the relationships between storage and physical servers a logical unitnumber (LUN) created on a storage-area network (SAN) is assigned to a physicalserver and only that server uses the LUN Server virtualization changes all thatBut storage is perhaps the most critical component of a virtual infrastructureso it must be implemented and managed properly for maximum performanceand reliability The relationship between server virtualization and storage is atight one so the management must be as well

VMs CAN COMPLICATE STORAGEVirtualization is about the sharing of a common set of physical resourcesamong many virtual machines (VMs) Virtualization file systems like VMwareIncrsquos VMFS allow many physical serversto read and write concurrently to thesame LUNs This is possible because of aspecial locking mechanism that ensuresmultiple hosts have exclusive access to each of their VMs on a shared LUNAmong server virtualizationrsquos strengthsare its features that provide high avail-ability and workload load balancingacross a virtualization cluster Featuressuch as VMwarersquos vMotion and Storage vMotion can move VMs while theyrsquorerunning from host to host as well as from one storage device to another

To further complicate things the movement of virtual machines on storagedevices doesnrsquot just occur at the virtualization layer Many storage arrays nowhave an automated storage tiering feature built around tiers of devices withdifferent performance characteristics such as solid-state drives (SSDs) andSATA drives that are pooled and presented to a host The array dynamically

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

13 STORAGE June 2011

Among server virtualizationrsquosstrengths are its features that provide high availability andworkload load balancing across a virtualization cluster

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

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size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

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BLOCKBUSTERBACKUP SOLUTIONS

EMC2 EMC and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries copy Copyright 2011 EMC Corporation All rights reserved

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SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

Putting your data on Pillar Axiomreg is the most efficient way to boost productivity cut costs and put more money to the bottom line

Donrsquot put up with the wasteful ways of legacy storage systems They are costing you way too much in floor space energy and money

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

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wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 10: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

market Other startups including Caringo and Permabit found this was a bigvendorrsquos game In fact it was only EMCrsquos game and everyone else either did OK (NetApp) or terribly (pretty much everyone else)

But trouble began to brew in paradise Some people questioned the viabilityof Centera while others said it was slow and expensive proprietary corrupteddata and wasnrsquot that easy to manage

Over time Centera went from being the hottest (and coolest) storage systemin the market (and often one of its most controversial) to almost being just anafterthought It became yesterdayrsquos news

Today there appears to be little to no continued engineering for Centeraeven though therersquos an estimated 600 petabytes of it in the market One Centera user told me he believes thelatest release of it will never come outEMC is going to replace this particularuserrsquos Centera with Atmos and providethe same functionality with the excep-tion of WORM and immutability whichthis userrsquos environment doesnrsquot requireHowever depending on when or if Atmos ever supports WORM the cus-tomers using the Compliance Editionsof Centera may be stuck

Some of the objections to Centeramay have been right However themain problem is Centerarsquos proprietaryAPIs Both EMC and ISVs locked-in customers so theyrsquove avoided price erosionor competitive threats Some users told me that unlike other storage systemsCentera has actually gone up in price

Itrsquos tough to migrate data from a Centera to a competitive platform I spoketo another user whose firm took 18 months to migrate off Centera an effortthat included custom development and pressuring its ISV to support the move

There should be some outrage about this situation Centera is a proprietarysystem which should be unacceptable in todayrsquos data center Itrsquos true thatCentera users made their choices voluntarily but it now looks like theyrsquorelocked into a platform that has no long-term future

EMC should offer a way to make Centera non-proprietary and provide freemigration services to a more sustainable and open platform Meanwhile thestorage vendors that missed the boat when Centera was on the rise (all ofthem) will get a second chance as Centerarsquos star fades 2

Tony Asaro is senior analyst and founder of Voices of IT (wwwVoicesofITcom)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

10 STORAGE June 2011

Today there appearsto be little to no continued engineer-ing for Centera eventhough therersquos anestimated 600petabytes of it in the market

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bull SupportsVMwareMicrosoftHyper-VCitrixXenServerorOracleVirtualBoxbull IspricedperVMandcanbedeployedonmultiplehostsbull IncludesVirtualBoottradetechnologysoanyShadowProtectbackupcanbebootedas

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system a physical system or even to a different hypervisor

The result is a solution that provides business continuity that is virtually limitless Now thatrsquos freedom

For your FREE 30-day trial visitwwwstoragecraftcomvirtual

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

12 STORAGE June 2011

Managing storage

for virtual server

environmentsVirtual servers and storage systems donrsquot have

to exist in separate worlds new tools and plug-ins provide single-console management of both

virtual servers and storage BY ERIC SIEBERT

vIRTUALIZED SERVERS HAVE created plenty of problems for datastorage managers not the least of which is keeping track of therelationships between data storage assets and virtual serversSome storage management products have adapted to this newenvironment allowing users to keep track of virtual servers theapps they host and the storage theyrsquore using

FUNCTIONAL SILOSInside every data center there are typically silos related to specific functionalareas each with a dedicated group responsible for management There areteams responsible for managing specific data center resources such as thenetwork servers storage systems and virtualization Each group focuses onmanaging its own area and works with other groups when needed to handleintegration points between groups If a new server requires shared storagethe server team works with the storage team to get storage provisioned andpresented to the server

In a traditional physical server environment the storage group can easilymanage the relationships between storage and physical servers a logical unitnumber (LUN) created on a storage-area network (SAN) is assigned to a physicalserver and only that server uses the LUN Server virtualization changes all thatBut storage is perhaps the most critical component of a virtual infrastructureso it must be implemented and managed properly for maximum performanceand reliability The relationship between server virtualization and storage is atight one so the management must be as well

VMs CAN COMPLICATE STORAGEVirtualization is about the sharing of a common set of physical resourcesamong many virtual machines (VMs) Virtualization file systems like VMwareIncrsquos VMFS allow many physical serversto read and write concurrently to thesame LUNs This is possible because of aspecial locking mechanism that ensuresmultiple hosts have exclusive access to each of their VMs on a shared LUNAmong server virtualizationrsquos strengthsare its features that provide high avail-ability and workload load balancingacross a virtualization cluster Featuressuch as VMwarersquos vMotion and Storage vMotion can move VMs while theyrsquorerunning from host to host as well as from one storage device to another

To further complicate things the movement of virtual machines on storagedevices doesnrsquot just occur at the virtualization layer Many storage arrays nowhave an automated storage tiering feature built around tiers of devices withdifferent performance characteristics such as solid-state drives (SSDs) andSATA drives that are pooled and presented to a host The array dynamically

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

13 STORAGE June 2011

Among server virtualizationrsquosstrengths are its features that provide high availability andworkload load balancing across a virtualization cluster

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

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Turn to AdvizeX for In-depth Industry Expertise on HPrsquos Complete Range of Storage Products

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HPrsquos P4000 gt Ideal for virtualized server environments

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size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

DISCOVER THE POWER OF

BLOCKBUSTERBACKUP SOLUTIONS

EMC2 EMC and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries copy Copyright 2011 EMC Corporation All rights reserved

EMC PRESENTS

ldquoDiscover the Power of Disk-Based Backuprdquo

ldquoImprove Backup Performance and Reliabilityrdquo

SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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copy2011 Iron Mountain Incorporated All rights reserved Iron Mountain and the design of the mountain are registered trademarks of Iron Mountain Incorporated in the US and other countries

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

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bull Storage Management Take Control of Your Data

bull Data Storage Management

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bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

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bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

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bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 11: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Feel the exhilaration ofBusiness Continuity without Limits

Introducing NEW ShadowProtectreg Virtualtrade from StorageCraftreg

Maintaining business continuity in todayrsquos complexbusiness world can seem very constricting because IT environments are constantly changing

ShadowProtectreg Virtualtrade frees you to backup everything in any virtualized Windows environment and then recover it anywhere onsite off-site or in the cloud It

bull SupportsVMwareMicrosoftHyper-VCitrixXenServerorOracleVirtualBoxbull IspricedperVMandcanbedeployedonmultiplehostsbull IncludesVirtualBoottradetechnologysoanyShadowProtectbackupcanbebootedas

a VM in less than 5 minutesbull ProvidesHardwareIndependentRestoretradetoallowyoutorecovertothesame

system a physical system or even to a different hypervisor

The result is a solution that provides business continuity that is virtually limitless Now thatrsquos freedom

For your FREE 30-day trial visitwwwstoragecraftcomvirtual

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

12 STORAGE June 2011

Managing storage

for virtual server

environmentsVirtual servers and storage systems donrsquot have

to exist in separate worlds new tools and plug-ins provide single-console management of both

virtual servers and storage BY ERIC SIEBERT

vIRTUALIZED SERVERS HAVE created plenty of problems for datastorage managers not the least of which is keeping track of therelationships between data storage assets and virtual serversSome storage management products have adapted to this newenvironment allowing users to keep track of virtual servers theapps they host and the storage theyrsquore using

FUNCTIONAL SILOSInside every data center there are typically silos related to specific functionalareas each with a dedicated group responsible for management There areteams responsible for managing specific data center resources such as thenetwork servers storage systems and virtualization Each group focuses onmanaging its own area and works with other groups when needed to handleintegration points between groups If a new server requires shared storagethe server team works with the storage team to get storage provisioned andpresented to the server

In a traditional physical server environment the storage group can easilymanage the relationships between storage and physical servers a logical unitnumber (LUN) created on a storage-area network (SAN) is assigned to a physicalserver and only that server uses the LUN Server virtualization changes all thatBut storage is perhaps the most critical component of a virtual infrastructureso it must be implemented and managed properly for maximum performanceand reliability The relationship between server virtualization and storage is atight one so the management must be as well

VMs CAN COMPLICATE STORAGEVirtualization is about the sharing of a common set of physical resourcesamong many virtual machines (VMs) Virtualization file systems like VMwareIncrsquos VMFS allow many physical serversto read and write concurrently to thesame LUNs This is possible because of aspecial locking mechanism that ensuresmultiple hosts have exclusive access to each of their VMs on a shared LUNAmong server virtualizationrsquos strengthsare its features that provide high avail-ability and workload load balancingacross a virtualization cluster Featuressuch as VMwarersquos vMotion and Storage vMotion can move VMs while theyrsquorerunning from host to host as well as from one storage device to another

To further complicate things the movement of virtual machines on storagedevices doesnrsquot just occur at the virtualization layer Many storage arrays nowhave an automated storage tiering feature built around tiers of devices withdifferent performance characteristics such as solid-state drives (SSDs) andSATA drives that are pooled and presented to a host The array dynamically

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

13 STORAGE June 2011

Among server virtualizationrsquosstrengths are its features that provide high availability andworkload load balancing across a virtualization cluster

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

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size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

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SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

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said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 12: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

12 STORAGE June 2011

Managing storage

for virtual server

environmentsVirtual servers and storage systems donrsquot have

to exist in separate worlds new tools and plug-ins provide single-console management of both

virtual servers and storage BY ERIC SIEBERT

vIRTUALIZED SERVERS HAVE created plenty of problems for datastorage managers not the least of which is keeping track of therelationships between data storage assets and virtual serversSome storage management products have adapted to this newenvironment allowing users to keep track of virtual servers theapps they host and the storage theyrsquore using

FUNCTIONAL SILOSInside every data center there are typically silos related to specific functionalareas each with a dedicated group responsible for management There areteams responsible for managing specific data center resources such as thenetwork servers storage systems and virtualization Each group focuses onmanaging its own area and works with other groups when needed to handleintegration points between groups If a new server requires shared storagethe server team works with the storage team to get storage provisioned andpresented to the server

In a traditional physical server environment the storage group can easilymanage the relationships between storage and physical servers a logical unitnumber (LUN) created on a storage-area network (SAN) is assigned to a physicalserver and only that server uses the LUN Server virtualization changes all thatBut storage is perhaps the most critical component of a virtual infrastructureso it must be implemented and managed properly for maximum performanceand reliability The relationship between server virtualization and storage is atight one so the management must be as well

VMs CAN COMPLICATE STORAGEVirtualization is about the sharing of a common set of physical resourcesamong many virtual machines (VMs) Virtualization file systems like VMwareIncrsquos VMFS allow many physical serversto read and write concurrently to thesame LUNs This is possible because of aspecial locking mechanism that ensuresmultiple hosts have exclusive access to each of their VMs on a shared LUNAmong server virtualizationrsquos strengthsare its features that provide high avail-ability and workload load balancingacross a virtualization cluster Featuressuch as VMwarersquos vMotion and Storage vMotion can move VMs while theyrsquorerunning from host to host as well as from one storage device to another

To further complicate things the movement of virtual machines on storagedevices doesnrsquot just occur at the virtualization layer Many storage arrays nowhave an automated storage tiering feature built around tiers of devices withdifferent performance characteristics such as solid-state drives (SSDs) andSATA drives that are pooled and presented to a host The array dynamically

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

13 STORAGE June 2011

Among server virtualizationrsquosstrengths are its features that provide high availability andworkload load balancing across a virtualization cluster

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

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Superior Storage SolutionsAdvizeX Unleashes the Power of the Converged Infrastructure

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size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

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SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 13: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

FUNCTIONAL SILOSInside every data center there are typically silos related to specific functionalareas each with a dedicated group responsible for management There areteams responsible for managing specific data center resources such as thenetwork servers storage systems and virtualization Each group focuses onmanaging its own area and works with other groups when needed to handleintegration points between groups If a new server requires shared storagethe server team works with the storage team to get storage provisioned andpresented to the server

In a traditional physical server environment the storage group can easilymanage the relationships between storage and physical servers a logical unitnumber (LUN) created on a storage-area network (SAN) is assigned to a physicalserver and only that server uses the LUN Server virtualization changes all thatBut storage is perhaps the most critical component of a virtual infrastructureso it must be implemented and managed properly for maximum performanceand reliability The relationship between server virtualization and storage is atight one so the management must be as well

VMs CAN COMPLICATE STORAGEVirtualization is about the sharing of a common set of physical resourcesamong many virtual machines (VMs) Virtualization file systems like VMwareIncrsquos VMFS allow many physical serversto read and write concurrently to thesame LUNs This is possible because of aspecial locking mechanism that ensuresmultiple hosts have exclusive access to each of their VMs on a shared LUNAmong server virtualizationrsquos strengthsare its features that provide high avail-ability and workload load balancingacross a virtualization cluster Featuressuch as VMwarersquos vMotion and Storage vMotion can move VMs while theyrsquorerunning from host to host as well as from one storage device to another

To further complicate things the movement of virtual machines on storagedevices doesnrsquot just occur at the virtualization layer Many storage arrays nowhave an automated storage tiering feature built around tiers of devices withdifferent performance characteristics such as solid-state drives (SSDs) andSATA drives that are pooled and presented to a host The array dynamically

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

13 STORAGE June 2011

Among server virtualizationrsquosstrengths are its features that provide high availability andworkload load balancing across a virtualization cluster

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

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size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

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EMC2 EMC and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries copy Copyright 2011 EMC Corporation All rights reserved

EMC PRESENTS

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ldquoImprove Backup Performance and Reliabilityrdquo

SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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copy2011 Iron Mountain Incorporated All rights reserved Iron Mountain and the design of the mountain are registered trademarks of Iron Mountain Incorporated in the US and other countries

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

Putting your data on Pillar Axiomreg is the most efficient way to boost productivity cut costs and put more money to the bottom line

Donrsquot put up with the wasteful ways of legacy storage systems They are costing you way too much in floor space energy and money

Make the move to Pillar Axiom the worldrsquos most efficient system because itrsquos truly Application-Aware Get the industryrsquos highest utilization rate ndash up to 80 Guaranteed Slash energy costs Save floor space Reduce TCO by as much as 50 And increase user satisfaction immeasurably

Itrsquos time to Stop Storage Waste and see how efficient you can be wwwpillardatacom

Thank YouYour CEO CFO and CIO

Download a complimentary white paper Bringing an End to Storage Wastewwwpillardatacomendwaste

sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 14: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

moves data across tiers based on performance demands All of that occurs atthe storage layer and the virtual host is unaware of the movement

While the features that move VMs around are beneficial they can causeheadaches for storage and virtualization administrators as the relationshipsamong virtual machines the physical hosts theyrsquore located on and the stor-age device where their virtual disk resides is a dynamic one That will havethe most impact when troubleshooting problems and monitoring perform-ance Because the virtualization admin is unaware of whatrsquos occurring at thestorage layer and the storage admin doesnrsquot know whatrsquos happening at thevirtualization layer neither one gets to see the big picture

PLUG-INS FILL THE MANAGEMENT GAPStorage vendors recognized the importance of tight integration between storageand server virtualization and have worked to develop software integration with existing virtualization management tools like VMwarersquos vCenter ServerVMware offers a solid set of vSphere APIs that allows third-party vendors tointegrate their products with vSphereAlso vCenter Server has a plug-in archi-tecture that makes it easy for third-party plug-ins to seamlessly integratewith the vCenter Server admin interfacePlug-ins appear as a tab inside thevSphere Client and their behavior andappearance can be customized This allows options or information thatrsquosspecific to a particular object like a VM host or cluster to be displayed

Not all storage vendors were quick to develop vCenter Server plug-ins butmost of the major storage vendors today offer plug-ins that allow their storagearrays to be monitored and managed from within vCenter Server Each vendorrsquosstorage plug-in typically only supports specific storage array models andfamilies and the plug-inrsquos functionality and features vary from vendor to vendor Generally storage plug-ins may offer these capabilities

bull Simplified expansion of virtual datastores LUNs are created and presented to hosts which then create datastores such as VMFS volumes fromthem To increase the size of a datastore the underlying LUN on the storagearray needs to be increased first The plug-in allows both the LUN and VMFSvolume to be increased from the same console

bull Storage provisioning Storage admins can assign chunks of storage tovirtual environments this allows virtualization administrators to create and

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

14 STORAGE June 2011

Plug-ins appear as a tab inside thevSphere Client andtheir behavior andappearance can be customized

AdvizeXmdashProviding Exceptional IT Engineering and Consulting for HPrsquos Comprehensive Storage Solutions

Turn to AdvizeX for In-depth Industry Expertise on HPrsquos Complete Range of Storage Products

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HPrsquos P4000 gt Ideal for virtualized server environments

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size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

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BLOCKBUSTERBACKUP SOLUTIONS

EMC2 EMC and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries copy Copyright 2011 EMC Corporation All rights reserved

EMC PRESENTS

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ldquoImprove Backup Performance and Reliabilityrdquo

SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

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copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

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bull Webcast Learn how to manage data differently with Fluid Data storage Register today

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

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bull Special Report Top Midrange Array Storage Controllers

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bull Quantum DXi Validation Report

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bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

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bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

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bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 15: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

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Turn to AdvizeX for In-depth Industry Expertise on HPrsquos Complete Range of Storage Products

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HPrsquos P4000 gt Ideal for virtualized server environments

HPrsquos D2D StoreOnce Data Deduplication gt Dramatically improve backuprecovery times access data faster and reduce capacity requirements for backups by up to 95 percent with HPrsquos advanced deduplication solutions through AdvizeX Technologies

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AdvizeX Technologies is a leading information technology provider of infrastructure and enterprise application solutions AdvizeX combines the technical expertise of our consultants with the technologies from our strategic business partners to solve information technology issues impacting our clients businesses

size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

DISCOVER THE POWER OF

BLOCKBUSTERBACKUP SOLUTIONS

EMC2 EMC and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries copy Copyright 2011 EMC Corporation All rights reserved

EMC PRESENTS

ldquoDiscover the Power of Disk-Based Backuprdquo

ldquoImprove Backup Performance and Reliabilityrdquo

SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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copy2011 Iron Mountain Incorporated All rights reserved Iron Mountain and the design of the mountain are registered trademarks of Iron Mountain Incorporated in the US and other countries

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

Putting your data on Pillar Axiomreg is the most efficient way to boost productivity cut costs and put more money to the bottom line

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Itrsquos time to Stop Storage Waste and see how efficient you can be wwwpillardatacom

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

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bull Storage Management Take Control of Your Data

bull Data Storage Management

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bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

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bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

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bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

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bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

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bull Nexsan E-Series

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bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 16: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

size their own LUNs and manage the configuration of the storage bull Storage management A plug-in can give virtualization administrators

the ability to manage storage array capabilities like LUN masking and thinprovisioning set multi-pathing and tiering policies optimize IO settings anddefine access lists

bull Automated VM storage mapping This type of plug-in lets you monitorand manage the physicalvirtual relationships among the virtual machineshosts and storage arrays This can help the virtualization admin by mappingbetween the virtualization identifier and the storage array identifier for thesame disk

bull View detailed storage information This brings information from thevirtualization layer and the storage layer into a unified view and lets you seethe exact details of the physical storage layer from within the virtualizationconsole

bull Physical storage health monitoring This capability provides informationon the physical health of storage arrays so virtualization admins will knowwhen physical hardware fails or becomes degraded

bull VM cloning The cloning of VMs is basically just a data copy job that canbe offloaded to the array which can do it more efficiently This is especiallyuseful in virtual desktop environments that have larger VM density

bull Backup and recovery at the storage layer This allows you to createpoint-in-time snapshots on the storage array of VM datastores You can thenmount the snapshot and restore VMs from it as needed

ANATOMY OF A PLUG-INThe joining of the storage and virtualization layers allows the virtualizationadmin to stay within the context of the virtual management user interface(UI) without having to grant access to a specialized storage management UIMost of the storage plug-ins let you define credentials for the storage arraysthat will be managed inside the virtualization management console This allowsseamless integration between the two consoles and itrsquos also good from asecurity perspective as you donrsquot have to grant virtualization admins directaccess to the storage management console

Hewlett-Packard (HP) Corsquos approach to the integration of storage manage-ment into vCenter Server was to leverage its Insight Control managementconsole and integrate portions of it within vCenter Server as a plug-in In addition to a module to manage HP storage the company included a moduleto manage HP server hardware So both server and storage hardware can bemanaged from a single console When the plug-in is installed it creates aspecial HP storage privilege within vCenter Server that allows access to be

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

16 STORAGE June 2011

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

DISCOVER THE POWER OF

BLOCKBUSTERBACKUP SOLUTIONS

EMC2 EMC and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries copy Copyright 2011 EMC Corporation All rights reserved

EMC PRESENTS

ldquoDiscover the Power of Disk-Based Backuprdquo

ldquoImprove Backup Performance and Reliabilityrdquo

SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

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bull Data Storage Management

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bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

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bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

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bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

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bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 17: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

granted to the HP storage plug-in The plug-in brings storage managementinto virtualization but not vice versa vCenter Server has very granular permis-sions and roles can be defined so access to storage-specific information canbe granted to storage admins This allows storage admins to have a singleconsole to all the storage arrays integrated with vCenter Server

The HP Insight Control Storage Module for vCenter Server currently supportsthe firmrsquos EVA P4000 P9000XP and P2000MSA storage arrays The plug-increates an HP Insight Software tab in vCenter Server that appears whenevera VM host or cluster is selected it also offers a menu option for actionssuch as cloningcreating virtual machines or creating datastores The tabprovides a storage overview of the object selected such as storage provi-sioned to a host and storage provisioned by a host and the arrays itrsquos con-nected to it also provides links to directly launch the storage managementconsole for an array There are various views you can select to see differentinformation such as storage disks and host bus adapters (HBAs) and pathsin addition you can customize the columns and choose from the many de-tailed storage fields that are available Sections allow you to see specificstorage objects related to the object yoursquove selected such as virtual machines hosts and datastores

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

17 STORAGE June 2011

Storage vendorsrsquo vCenter Server

plug-insStorage Vendor

DellCompellent

DellEqualLogic

EMC

Hewlett-Packard (HP)

HP3PAR

IBM

NetApp

vCenter Server Plug-In

vSphere Client Plug-in (information onlyscheduled for Q42011 release)

EqualLogic Host Integration Tools forVMware (Downloadable via Dell support site)

PDF describing multiple plug-ins(Downloadable via PowerLink)

Insight Control Storage Module for vCenter

HP 3PAR Utility Storage and VMware vSphere

IBM XIV Management Console for VMwarevCenter

Virtual Storage Console

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

DISCOVER THE POWER OF

BLOCKBUSTERBACKUP SOLUTIONS

EMC2 EMC and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries copy Copyright 2011 EMC Corporation All rights reserved

EMC PRESENTS

ldquoDiscover the Power of Disk-Based Backuprdquo

ldquoImprove Backup Performance and Reliabilityrdquo

SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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copy2011 Iron Mountain Incorporated All rights reserved Iron Mountain and the design of the mountain are registered trademarks of Iron Mountain Incorporated in the US and other countries

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

Putting your data on Pillar Axiomreg is the most efficient way to boost productivity cut costs and put more money to the bottom line

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Itrsquos time to Stop Storage Waste and see how efficient you can be wwwpillardatacom

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

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bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

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bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

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bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 18: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Donrsquot miss the next generation of blockbuster solutions from EMC 1 in disk-based backup and recovery Learn more at wwwEMCcombackuptothefuture

DISCOVER THE POWER OF

BLOCKBUSTERBACKUP SOLUTIONS

EMC2 EMC and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries copy Copyright 2011 EMC Corporation All rights reserved

EMC PRESENTS

ldquoDiscover the Power of Disk-Based Backuprdquo

ldquoImprove Backup Performance and Reliabilityrdquo

SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

Your Information is at RiskProtect What Matters Most

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Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

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bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

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bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

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bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

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bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

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bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

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bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 19: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

SINGLE-CONSOLE CONTROLIn addition to information about storage arrays there are storage tools thatcan perform actions such as cloning a virtual machine by utilizing array-based replication creating batches of new virtual machines or provisioningstorage and creating VMFS volumes While these tasks can be accomplishedwithin vCenter Server the HP plug-in provides automation and offloads thetasks to the storage array which can handle it more efficiently

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

19 STORAGE June 2011

The vStorage APIs for Array Integration (VAAI)

VMware Incrsquos vStorage APIs were introduced in vSphere to allowtighter integration of advanced storage capabilities betweenvSphere and third-party storage applications and devices There aremultiple categories of vStorage APIs that deal with different aspectsof storage integration The vStorage APIs for Array Integration (VAAI)were co-developed with specific storage vendors (eg Dell EMC NetApp) to enable storage array-based capabilities directly fromwithin vSphere Here are three examples of current VAAI features

bull Copy Offload Virtual machine (VM) cloning or template-based deployment can be hardware accelerated by array offloads rather thanfile-level copy operations at the ESXESXi host This can also be appliedto other copy operations that occur such as Storage vMotion

bull Write-Same Offload When provisioning an eager-zeroed virtualdisk (VMDK) the formatting process sends gigabytes of zeros fromthe ESXESXi host to the array With write-same offload the arrayhandles formatting the eager-zeroed thick VMDK

bull Hardware-Assisted Locking The traditional file-locking mech-anism using SCSI reservations is replaced by a more efficient mech-anism that is atomic (handled in a single operation) This allows foran increase in the number of ESXESXi hosts deployed in a clusterwith VMFS datastores

As the vStorage APIs mature expect to see even more offloadingand features at the storage array level such as UNMAP support (return zeroed VMFS blocks) thin provision stun (stuns IO if a thinvolume runs out of space) NFS file-level copy (analogous to XCOPYon block) and NFS advanced file attributes (so vSphere can betterunderstand more about files on NFS storage)

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

Your Information is at RiskProtect What Matters Most

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copy2011 Iron Mountain Incorporated All rights reserved Iron Mountain and the design of the mountain are registered trademarks of Iron Mountain Incorporated in the US and other countries

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

Putting your data on Pillar Axiomreg is the most efficient way to boost productivity cut costs and put more money to the bottom line

Donrsquot put up with the wasteful ways of legacy storage systems They are costing you way too much in floor space energy and money

Make the move to Pillar Axiom the worldrsquos most efficient system because itrsquos truly Application-Aware Get the industryrsquos highest utilization rate ndash up to 80 Guaranteed Slash energy costs Save floor space Reduce TCO by as much as 50 And increase user satisfaction immeasurably

Itrsquos time to Stop Storage Waste and see how efficient you can be wwwpillardatacom

Thank YouYour CEO CFO and CIO

Download a complimentary white paper Bringing an End to Storage Wastewwwpillardatacomendwaste

sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

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bull Storage Management Take Control of Your Data

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bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

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bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

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bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

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bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

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bull Nexsan E-Series

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bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 20: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

The marriage of storage and virtualization in a single console allows fortighter management integration which benefits virtualization admins but isless beneficial to storage admins Virtualization admins can get more involvedwith some of the storage-related functions but those are traditionally handledby storage admins who may be reluctant to give up their control of provisioningand managing storage resources Demonstrating the integration and featuresand granting storage admins access to the virtualization console may helpconvince them to empower the virtual-ization admin to perform some basicstorage management Even if virtualiza-tion admins arenrsquot allowed to managestorage resources being able to viewdetailed storage array information is advantageous by itself

While there are plenty of manage-ment apps that integrate with VMwarethere are plug-ins available for otherhypervisors like EMC Corprsquos VirtualStorage Integrator for Hyper-V which integrates with System Center VirtualMachine Manager (SCVMM) Vendorshave focused on VMware because ofits popularity and because VMware has a deeper and more mature set ofAPIs and SDKs The storage integration plug-ins that are available for virtual-ization are relatively new and vendor offerings are still evolving with morefeatures and better integration No matter what hypervisor you have storageplug-ins are a must-have for any virtualization environment as they providebetter visibility and integration and enhance your ability to monitor manageand troubleshoot your critical storage resources 2

Eric Siebert is an IT industry veteran with more than 25 years of experience who now focuses on server administration and virtualization Hersquos the author of VMware VI3 Implementation and Administration (Prentice Hall 2009) and Maximum vSphere (Prentice Hall 2010)

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

20 STORAGE June 2011

The marriage ofstorage and virtual-ization in a singleconsole allows fortighter managementintegration whichbenefits virtualizationadmins but is lessbeneficial to storageadmins

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copy2011 Iron Mountain Incorporated All rights reserved Iron Mountain and the design of the mountain are registered trademarks of Iron Mountain Incorporated in the US and other countries

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

Putting your data on Pillar Axiomreg is the most efficient way to boost productivity cut costs and put more money to the bottom line

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

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bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

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bull Implementing a Unified Storage System in a Small Business Environment

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bull Leverage the IBM Tivoli advantages in storage management

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

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bull Special Report Top Midrange Array Storage Controllers

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 21: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Your Information is at RiskProtect What Matters Most

As the amount of information your organization has to manage and protect continues to grow the challenge

of managing the potential risk increases exponentially How can you ensure your organizationrsquos information

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categoRIze aRcHIVe IMage dIScoVeR deStRoY

copy2011 Iron Mountain Incorporated All rights reserved Iron Mountain and the design of the mountain are registered trademarks of Iron Mountain Incorporated in the US and other countries

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

Putting your data on Pillar Axiomreg is the most efficient way to boost productivity cut costs and put more money to the bottom line

Donrsquot put up with the wasteful ways of legacy storage systems They are costing you way too much in floor space energy and money

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

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bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

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bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 22: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

22 STORAGE June 2011

Pare down primary storage

Therersquos been a lot of talk lately about how data deduplication is moving from backup to primary storage Dedupersquos great for trimming primary data stores but there are other technologies that can do the job

BY JACOB GSOEDL

sTANDARD IN MANY backup and archival products data reduction is now becoming more prevalent for primary storage The main drivers for thisphenomenon are measurable cost savings from having to buy fewerdisks and reducing annual support fees to lowering operational expensesrelated to storage management Data reduction may also have a pleasantimpact on data storage performance by not having inactive data occupyvaluable high-performance storage overall storage and applicationperformance may get a welcome performance boost

In a typical enterprise according to Storage Networking Industry Association (SNIA) research 80 of files stored on primary storage

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

Putting your data on Pillar Axiomreg is the most efficient way to boost productivity cut costs and put more money to the bottom line

Donrsquot put up with the wasteful ways of legacy storage systems They are costing you way too much in floor space energy and money

Make the move to Pillar Axiom the worldrsquos most efficient system because itrsquos truly Application-Aware Get the industryrsquos highest utilization rate ndash up to 80 Guaranteed Slash energy costs Save floor space Reduce TCO by as much as 50 And increase user satisfaction immeasurably

Itrsquos time to Stop Storage Waste and see how efficient you can be wwwpillardatacom

Thank YouYour CEO CFO and CIO

Download a complimentary white paper Bringing an End to Storage Wastewwwpillardatacomendwaste

sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

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bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 23: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

havenrsquot been accessed in the last 30 days the same report asserts that inactivedata grows at more than four times the rate of active data With these facts inmind itrsquos no surprise that data reduction techniques have been making theirway into primary storage

But in contrast to data reduction methods for backup and archiving primarystorage systems canrsquot tolerate even a little impact on performance and relia-bility the two most relevant attributes of primary storage systems As a resultdata reduction techniques vary and have different relevance on primary storagethan they do in storage used for backup and archival On backup and archivalsystems deduplication and compression are the primary data reductionmethods but for primary storage those techniques are clearly second tomore subtle and proven approaches that donrsquot hinder performance as dedupeand compression can These are the main data reduction techniques that arebeing applied on primary storage systems

bull Choosing the right RAID levelbull Thin provisioningbull Efficient clonesbull Automated storage tieringbull Deduplicationbull Compression

CHOOSING THE RIGHT RAID LEVELPutting ldquochoosing the appropriate RAID levelrdquo at the top of a list of data reduc-tion techniques may seem strange at first but unlike other data reduction approaches itrsquos the only option available on all storage systems and it greatlyimpacts disk requirements performance and reliability Were it not for itsdetrimental reliability shortcoming RAID 0 (block-level striping across all diskswithout parity or mirroring) would be the most cost-efficient and best per-forming option but losing the whole RAID group with the loss of a single drivemakes it a no-go in the data center RAID 1 (mirroring without parity or strip-ing) and RAID 10 (mirrored drives in a striped set) on the other hand combinegood performance and high reliability but require twice the disk capacity andare therefore the antithesis of data reduction RAID 5 (block-level striping withdistributed parity) with its requirement for a single additional drive has beenthe best compromise in recent years but as disks increased in size and rebuildtimes grew longer the risk of losing two drives while the RAID is rebuilt after a drive failure has increased to an uncomfortable if not unacceptable level As aresult storage vendors have been implementing RAID 6 which extends RAID 5by adding an additional parity block and drive enabling it to withstand twoconcurrent drive failures without data lossmdashbut it comes with a varying per-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

23 STORAGE June 2011

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

Putting your data on Pillar Axiomreg is the most efficient way to boost productivity cut costs and put more money to the bottom line

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Itrsquos time to Stop Storage Waste and see how efficient you can be wwwpillardatacom

Thank YouYour CEO CFO and CIO

Download a complimentary white paper Bringing an End to Storage Wastewwwpillardatacomendwaste

sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

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bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

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bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

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bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

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bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 24: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

formance penalty depending on implementation RAID 6 and a RAID 6 perform-ance benchmark should be on anyonersquos evaluation list when shopping for anew storage system

ldquoUnlike most of our competitors we can do RAID-DP [NetApprsquos implemen-tation of RAID 6] with only 5 overheadrdquo claimed Larry Freeman senior storagetechnologist at NetApp

THIN PROVISIONINGUntil recently there wasnrsquot a real alter-native to overprovisioning allocatedstorage and as a result storage utiliza-tion has been dismal Itrsquos not unusualfor companies to have hundreds of gigabytes of overprovisioned and unused storage in their data centersldquoBefore we had Compellent arrays andthin provisioning we relied on usershelping us estimate storage require-ments and we added 20 to 100 touser estimates depending on what application it was forrdquo said BrandonJackson CIO of Gaston County NC describing the unscientific and waste-ful process used by many organizations to ensure sufficient storage capacity

Thin provisioning technologies can help put an end to this profligate man-agement of storage resources by allowing storage to be assigned to usersand servers beyond actual available physical capacity Storage is allocated tothin-provisioned volumes on an as-needed basis For instance thin provisioningenables allocation of a 100 GB volume even though it may only have 10 GB ofphysical storage assigned Thin provisioning is transparent to users who willsee a full 100 GB volume The cost savings of thin provisioning can be tremen-dous and enables storage utilization beyond 90

The number of vendors that support thin provisioning is growing quicklyand it should be one of the key criteria when selecting a storage system Keepin mind though that not all thin provisioning implementations are equal Whilesome systems require setting aside areas that can be thin provisioned in oth-ers all capacity is available for thin provisioning without the need for specialreservation The ability to convert regular ldquothickrdquo volumes into ldquothinrdquo volumeshow unused storage is recovered and the way thin provisioning is licensed areother areas of differentiation With more storage provisioned than physicallypresent running out of physical storage is an ever-present risk in thinly provi-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

24 STORAGE June 2011

ldquoBefore we hadCompellent arraysand thin provisioningwe relied on usershelping us estimatestorage requirementsand we added 20to 100 to user estimates dependingon what applicationit was forrdquo

mdashBRANDON JACKSON CIO of Gaston County NC

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

Putting your data on Pillar Axiomreg is the most efficient way to boost productivity cut costs and put more money to the bottom line

Donrsquot put up with the wasteful ways of legacy storage systems They are costing you way too much in floor space energy and money

Make the move to Pillar Axiom the worldrsquos most efficient system because itrsquos truly Application-Aware Get the industryrsquos highest utilization rate ndash up to 80 Guaranteed Slash energy costs Save floor space Reduce TCO by as much as 50 And increase user satisfaction immeasurably

Itrsquos time to Stop Storage Waste and see how efficient you can be wwwpillardatacom

Thank YouYour CEO CFO and CIO

Download a complimentary white paper Bringing an End to Storage Wastewwwpillardatacomendwaste

sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 25: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

wwwpillardatacom

copy 2010 Pillar Data Systems Inc All rights reserved Pillar Data Systems Pillar Axiom AxiomONE and the Pillar logo are all trademarks or registered trademarks of Pillar Data Systems

Putting your data on Pillar Axiomreg is the most efficient way to boost productivity cut costs and put more money to the bottom line

Donrsquot put up with the wasteful ways of legacy storage systems They are costing you way too much in floor space energy and money

Make the move to Pillar Axiom the worldrsquos most efficient system because itrsquos truly Application-Aware Get the industryrsquos highest utilization rate ndash up to 80 Guaranteed Slash energy costs Save floor space Reduce TCO by as much as 50 And increase user satisfaction immeasurably

Itrsquos time to Stop Storage Waste and see how efficient you can be wwwpillardatacom

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sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

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bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

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bull Webcast Learn how to manage data differently with Fluid Data storage Register today

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bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

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bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

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See ad page 11

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SPONSOR RESOURCES

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 26: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

sioned environments Therefore alerts notifications and storage analytics areessential features that play an even greater role in thinly provisioned environ-ments than they do in traditionally provisioned storage

EFFICIENT CLONESCloning is used to create an identical copy of an existing volume and it hasbecome more relevant with server virtualization where itrsquos frequently used toclone virtualized OS volumes The most basic and still predominant implemen-tation of a clone is creating a full copy of the source volume with the clonedvolume allocating the same amount of physical storage as the source volume

The next level up is the ability to clone thinly provisioned volumes While

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

26 STORAGE June 2011

Technology

RAID level

Thin provisioning

Efficientclones

Automatedstorage tiering

Deduplication

Compression

Efficacy

RAID 56 providebest capacityperformanceavailability compromise

bull Excellent storage capacity savings

bull No performance impact

bull Excellent storage capacity savings

bull No performance impact

Enables efficientusage of expensivefast storage tiers

Best suited for virtual machine images emails andfile-based content

Outperforms deduplication with random data

Prevalence

Widely availableproven technologies

Increasing availabil-ity thin provisioningis turning into amust-have feature

Thin cloning is notwidely available yet

Increasing availability

In early adoptionstage not widelyavailable yet

In early adoptionstage not widelyavailable yet

Challenges

RAID 6 processingoverhead perform-ance of RAID 6varies greatlyamong vendor implementations

Charged by capacityby most vendorsnot all implementa-tions are reserva-tionless

Varying levels of efficiency

Depending on theimplementation requires managingrules that keep data on appropriatestorage tiers

Processing overhead causesperformance impact

Processing over-head causes per-formance impact

Side by side Primary storage reduction technologies

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

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bull Live Demos Automated PC Backup Solutions and More

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bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 27: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

some storage systems turn thinly provisioned volumes into thick volumesduring cloning others can create a copy of a thinly provisioned volume wherethe thinly provisioned source volume and cloned volume allocate the sameamount of physical storage ldquoIn our Virtual Storage Platform [VSP] wersquore ableto create a thin-provisioned clone fromanother thin-provisioned volumerdquo saidMike Nalls senior product marketingmanager at Hitachi Data Systemsrsquo enterprise platform division

The most efficient clones are thinclones where a cloned volume holds no data at all but instead referencesblocks on the source image Thin clonesonly have to store differences betweenthe original image and the cloned image resulting in huge disk space savings In other words a fresh clonerequires minimal physical disk spaceand only as clones change do differ-ences from the original image need to be stored NetApprsquos FlexClone and thecloning feature in the Oracle ZFS Storage Appliance (Sun ZFS Storage 7000 series) are examples of storage systems that support thin clones today

AUTOMATED STORAGE TIERINGAutomated storage tiering is another mechanism for reducing data on primarystorage An arrayrsquos ability to keep active data on fast expensive storage andto move inactive data to less-expensive slower tiers allows you to limit theamount of expensive tier-1 storage The importance of automatic storagetiering has increased with the adoption of solid-state storage in contemporaryarrays and with the advent of cloud storage to supplement on-premises storageAutomated storage tiering enables users to keep data on appropriate storagetiers thereby reducing the amount of premium storage needed and enablingsubstantial cost savings and performance improvements

There are a couple of key features to look for in automated storage tiering bull The more granular the data that can be moved from one tier to another

the more efficiently expensive premium storage can be used Sub-volume-level tiering where blocks of data can be relocated rather than complete volumesand byte-level rather than file-level tiering are preferable

bull The inner workings of the rules that govern data movement between tierswill determine the effort required to put automated tiering in place Some sys-

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

27 STORAGE June 2011

ldquoIn our VirtualStorage Platform[VSP] wersquore able to create a thin-provisioned clonefrom another thin-provisioned volumerdquo

mdashMIKE NALLS senior product marketing manager Hitachi Data Systemsrsquo enterprise platform division

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 28: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

tems like EMCrsquos Fully Automated Storage Tiering (FAST) depend on policiesthat define when to move data and what tiers to move it to Conversely Net-App and Oracle (in the Sun ZFS Storage 7000 series) advocate that the storagesystem should be smart enough to automatically keep data on the appropriatetier without requiring user-defined policies

DEDUPLICATIONWell established in the backup and archival space data deduplication is gradu-ally finding its way into primary storage The main challenge that has slowedadoption of deduplication in primary storage is performance ldquoDedupe and performance simply donrsquot get alongrdquo said Greg Schulz founder and senior analyst at StorageIO Group Stillwater Minn Nonetheless deduplication hasfound its way into a few storage systems and itrsquos simply a matter of time before others will follow

NetApp offers a deduplication optionfor all its systems and it can be acti-vated on a per-volume basis NetApprsquosdeduplication isnrsquot executed in real-time though Instead itrsquos performed using a scheduled process generallyduring off hours that scans for dupli-cate 4 KB blocks and replaces themwith a reference to the unique block Instead of generating a unique hash foreach 4 KB block NetApp uses the blockrsquos existing checksum to identify dupli-cate blocks To prevent hash collisions which happen if non-identical blocksshare the same checksum (hash) NetApp does a block-level comparison ofthe data in the blocks and only deduplicates those that match As far as performance is concerned ldquowe can deduplicate an average 1 TB of data perhourrdquo NetApprsquos Freeman said NetApprsquos deduplication is currently performedby individual volumes or LUNs and doesnrsquot span across them

Similar to NetApp Oracle features block-level deduplication in its Sun ZFSStorage 7000 series systems But unlike NetApp dedupe is performed in real-time while data is written to disk ldquoThe overhead of deduplication is less than7 depending on the environment and amount of changes in the environmentrdquosaid Jason Schaffer Oraclersquos senior director of product management for stor-age Among smaller players BridgeSTOR LLC with its application-optimized storage (AOS) supports deduplication

Another vendor apparently committed to data reduction is Dell Inc Withthe acquisition of Ocarina Networks in 2010 Dell picked up content-awarededuplication and compression technology which it intends to incorporateinto all its storage systems ldquoStarting the second half of this year wersquoll launchstorage products with the Ocarina deduplication and compression built-inrdquo

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

28 STORAGE June 2011

ldquoDedupe and performance simplydonrsquot get alongrdquo

mdashGREG SCHULZ founder and senior analyst StorageIO Group

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 29: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

wwwnexsancom

THE NEW NEXSAN E-SERIES

ACTIVE DRAWER TECHNOLOGYManage without heavy lifting

60 DRIVES IN 4U3X the capacity at 13rd the power

NEXT GEN CONTROLLERLatest dual RAID engine is fast times two

EASY EFFICIENT ENTERPRISE-CLASS

A DIFFERENT KIND OF STORAGE EXPERIENCETM

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

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bull Storage Management Take Control of Your Data

bull Data Storage Management

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bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

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bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

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bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 30: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

said Bob Fine director of product marketing at Dell Compellent While the aforementioned companies developed or acquired data dedupli-

cation technology Permabit Technology Corp has developed Albireo a dedupesoftware library it intends to license to storage vendors enabling them toadd deduplication to storage systems with the advantage of time to marketand without the risk inherent in developing it themselves ldquoWith XiotechBlueArc and LSI we have three announced customers and we expect firstproduct shipments with Permabit deduplication later in 2011rdquo said Tom CookPermabitrsquos CEO

COMPRESSIONCompression shares many of the challenges of deduplication in primary storageLike deduplication compression has a performance overhead itrsquos limited to avolume and whenever data is moved out of that volume it has to be decom-pressed just like deduplicated data has to be deduped when moved fromone volume to another In an ideal world different tiers including backup

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

30 STORAGE June 2011

Archiving Quick data reduction on primary storage

The simplest method of regaining valuable space on primary storageis through archiving Companies like individuals have a tendencyto keep too much stuff Businesses keep reams of data on primarystorage for the unlikely event it might be needed one day Archiv-ing can be as simple as relocating data to archival storage andrestoring it back to primary storage when neededmdashat zero costThose who want to automate the process of moving data intoarchival storage and restoring it to primary storage can use prod-ucts like Symantec Corp Enterprise Vault or Waterford Technologiesrsquoarchival products that can leave ldquostubsrdquo (references) to archiveddata on primary storage that conceal the location of files fromusers The archival product will automatically pull data referencedby ldquostubsrdquo back into primary storage when accessed fully trans-parent to users

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

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  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 31: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

and archival tiers should be able to accept and deal with compressed anddeduplicated data but because of a lack of standards they usually donrsquot

Compression and deduplication are complementary technologies and ven-dors that implement deduplication usually also offer compressionmdashBridgeSTORDell NetApp and Sun all do While deduplication is usually more efficient for virtual server volumes email attachments files and backup environmentscompression yields better results with random data such as databases Inother words deduplication outperforms compression where the likelihood ofrepetitive data is high

In addition to the above vendors EMC Corp offers compression in its VNXUnified storage products and with the single-instance storage feature for file-based content which enables storing single copies of identical files it does offer some level of deduplication IBM offers its Real-time Compression Appli-ances (STN6500 and STN6800) to front-end NAS storage the appliances andthe compression technology came to IBM via its 2010 Storwize acquisition

ldquoThe Storwize real-time compression software will be a software featureon some IBM arrays later this year and it will be available across all lineswithin 18 monthsrdquo said Ed Walsh director of IBMrsquos storage efficiency strategy

A BLEND OF NEW AND OLD TECHSData reduction on primary storage is a reality today and with the uncheckedgrowth of data it will undoubtedly become a key part of storage efficiencyData reduction features like RAID 6 thinprovisioning efficient clones and auto-mated storage tiering are becomingmust-haves and should be on anyonersquosfeature list when evaluating a primarystorage system Data deduplication andcompression on the other hand areemerging technologies that will become more pervasive over time but rightnow these relative newcomers are just beginning to have an effect on primarystorage 2

Jacob Gsoedl is a freelance writer and a corporate director for business systemsHe can be reached at jgsoedlyahoocom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

31 STORAGE June 2011

Data reduction onprimary storage is a reality today andwith the uncheckedgrowth of data itwill undoubtedlybecome a key partof storage efficiency

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

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bull Nexsan E-Series

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bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 32: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

So how much do you think you know about RAID

Find Out For Yourself and Test Your Knowledge with Our Exclusive RAID Quiz

And donrsquot forget to bookmark this page for future RAID-level reference

The Webrsquos best storage-specific information resource for IT professionals in the UK

Test your knowledge at SearchSMBStoragecomRAID_Quiz

Confusing

Hard to Remember

Useful

All of the above

Memorizing RAID leveldefinitions and knowing which

level does what can be

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

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bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

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bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

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bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

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bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

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bull Nexsan E-Series

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bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 33: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

33 STORAGE June 2011

ITrsquoS BEEN SAID that familiarity breeds contempt but in the worldof backup and recovery software it looks like it might bebreeding contentment Backup application users seem more

pleased than ever with their programs The Storage magazineQuality Awards for Backup and Recovery Software surveys have

seen overall scores climb steadily for both midrange and enterprise backupapps over the years and that trend continues in the sixth edition of theaward with the highest winning scores wersquove ever tallied in both categoriesand the highest average overall scores for all products

NetBackup Avamar emerge as top backup appsIn our sixth Quality Awards for backup and recovery software users picked a relative newcomer and a weathered veteran as service and reliability standard-bearersBY RICH CASTAGNA

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

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bull Storage Management Take Control of Your Data

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See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

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bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 34: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

EMC Corprsquos Avamar coasted to victory in the midrange group by sweepingall five rating categories on its way to a very impressive overall 669 rating Inthe past Avamar didnrsquot garner enough survey responses to become a finalistAmong the five enterprise finalist backup apps Symantec Corprsquos NetBackupprevailed with a strong 646 in a tough competition with IBMrsquos Tivoli StorageManager (633)

To put the high scores in perspective consider that all five qualifying enterprise products racked up overall scores of 600-plus in the past wersquovenever had more than two products break the 600 barrier On the midrangeside only Avamar ended up with a rating higher than 600 but the four othermidrange finalists all had scores that could have won past competitions

Thirty-three products were included in the survey (see ldquoProducts in thesurveyrdquo) five midrange and five enterprise products emerged as finalistsbased on 566 product evaluations made by 345 survey respondents (seeldquoAbout the Quality Awardsrdquo)

ABLE SALES TEAMSBuying backup software is a lot more than just making a simple purchase Itrepresents a commitment that will likely shape how a company protects itsdata for years to come As such storage managers need the assurance of acapable sales and sales support team before taking the plunge The QualityAwards sales-force competence rating category endeavors to measure theintangibles that contribute to a confident purchase In the enterprise productgroup Symantec NetBackup and IBM TSM topped the group with averagescores of 650 and 643 respectively divvying up top honors for the seven state-ments in the category IBM came out on top for having a well-prepared salesforce with leading scores for the statements ldquoMy sales rep is knowledgeable

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

34 STORAGE June 2011

ABOUT THE QUALITY AWARDSThe Storage magazineSearchStoragecom Quality Awards are designed to identify

and recognize products that have proven their quality and reliability in actual useThe results are derived from a sur vey of qualified readers who assess products in five main categories sales-force competence initial product quality product

features product reliability and technical suppor t Our methodology incorporatesstatistically valid polling that eliminates market share as a factor Indeed our objective is to iden-tify the most reliable products on the mark et regardless of vendor name reputation or sizeProducts were rated on a scale of 100 to 800 where 800 is the best score A total of 34 5 respondents provided 566 backup and recovery software evaluations

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

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bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

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bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 35: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

about my industryrdquo ldquoMy sales repunderstands my businessrdquo and ldquoMy sales rep keeps my interestsforemostrdquo Symantecrsquos strengthswere having a knowledgeable salessupport team being easy to negoti-ate with being flexible and havinglicensing schemes that offeredgood value The last is particularlynotable as Symantec has takensome heat in the past over its licensing programs

In the midrange group EMC Avamarrsquos category average of 671was the highest sales-force com-petence rating recorded to datehelping it to easily outdistance theother four products Avamarrsquos com-manding score was achieved bycoming out on top for all sevenstatements in the category andwas highlighted by two 700-plusscores a 710 for ldquoThe vendorrsquossales support team is knowledge-ablerdquo and a 705 for ldquoThe vendorrsquos licensing formula offers good valuerdquo

With a category score of 591 CAARCserve Backup just barely nosedout Symantec Backup Exec (590) totake second place Microsoft CorpData Protection Manager (DPM) afirst-time finalist followed closelywith a 583

FIRST IMPRESSIONSThe worst thing that can happenwith software (for both users andvendors) is to have it sit on a shelfor struggle through a long painfulimplementation Judging from the

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

35 STORAGE June 2011

PRODUCTS IN THE SURVEYThe following products were included in the Quality Awards for Backup and

Recovery Software survey (The number of responses for finalist products is

shown in parentheses)

E N T E R P R I S E

Asigra Inc Cloud Backup

BakBone Software Inc NetVault (now part of Quest Software Inc)

CommVault Systems Inc Galaxy or Simpana (23)

EMC Corp NetWorker (42)

Hewlett-Packard (HP) Co Data Protector (38)

IBM Tivoli Storage Manager (60)

Symantec Corp NetBackup (76)

Syncsort Inc BEX (Backup Express)

Zmanda Inc Amanda Enterprise

M I D R A N G E

Acronis Inc Backup amp Recovery (38)

Arkeia Software Network Backup

Atempo Inc Time Navigator

BarracudaWare Yosemite Server Backup

BridgeHead Software Inc HT Backup

CA ARCserve Backup (38)

CMS BounceBack Server

Copiun Inc Data Manager

Druva Software inSync

EMC Corp Avamar (22)

EMC Retrospect

FalconStor Software Continuous Data Protector(CDP)

i365 a Seagate Company EVault Data BackupSoftware

Microsoft Corp Data Protection Manager (DPM) (24)

NovaStor NovaBackup

Paragon Software Group Paragon Drive BackupServer

PHD Virtual Technologies PHD Virtual Backup (formerly esXpress)

Quest Software Inc (formerly Vizioncore) vRanger

SonicWALL Inc SonicWALL Continuous DataProtection (CDP)

StorageCraft Technology Corp ShadowProtect

Symantec Corp Backup Exec (126)

UltraBac Software UltraBac Server or Enterprise Edition

Veeam Software Veeam Backup amp Replication

Vision Solutions Inc Double-Take RecoverNow (formerly Double-Take Backup)

Did not receive enough responses to be included in the final results

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 36: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n CommVault Galaxy (or Simpana)

n EMC NetWorker

n HP Data Protector

n IBM Tivoli Storage Manager

n Symantec NetBackup

646 Symantec

633 IBM

614 EMC

606 CommVault

606 HP

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

650 Symantec

643 IBM

602 EMC

583 CommVault

580 HP

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

634 Symantec

606 EMC

602 HP

593 IBM

592 CommVault

400 450 500 550 600 650 700

PRODUCT RELIABILITY

634 Symantec

627 HP

626 IBM

613 CommVault

605 EMC

400 450 500 550 600 650 700

PRODUCT FEATURES

666 IBM

659 Symantec

648 CommVault

641 EMC

621 HP

400 450 500 550 600 650 700

TECHNICAL SUPPORT

652 Symantec

638 IBM

617 EMC

597 HP

594 CommVault

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

82 IBM

80 Symantec

79 HP

76 EMC

70 CommVault

Based on a 100 to 800 scoring scale

ENT

ERP

RIS

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

36 STORAGE June 2011

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 37: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Quantumrsquos DXi-Series Appliances with deduplication provide higher performance at lower cost than the leading competitor

Preserving The Worldrsquos Most Important Data Yourstrade

Contact us to learn more at (866) 809-5230 or visit wwwquantumcomdxi

copy2011 Quantum Corporation All rights reserved

Quantum has helped some of the largest organizations in the world integrate

deduplication into their backup process The benefi ts they report are immediate and

signifi cantmdashfaster backup and restore 90+ reduction in disk needs automated DR

using remote replication reduced administration timemdashall while lowering overall costs

and improving the bottom line

Our award-winning DXireg-Series appliances deliver a smart time-saving approach

to disk backup They are acknowledged technical leaders In fact our DXi6500 was

just nominated as a ldquoBest Backup Hardwarerdquo fi nalist in Storage Magazinersquos Best

Product of the Year Awardsmdashitrsquos both faster and up to 45 less expensive than the

leading competitor

Get more bang for your backup today

Faster performance Easier deployment Lower cost

provide higher pleading competi

Preserving The Worldrsquos Most Importan

Contact us to learn more at (8

copy2011 Quantum Corporation All rights reserved

Q

d

s

u

a

O

t

j

P

le

G

F

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

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bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 38: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

scores in the initial product quality rating category neither is likely to happen withthese vendors and their backup products

NetBackup cruised to a win among enter-prise products by posting the highest ratingsfor five of the seven statements in the cate-gory en route to an average 634 rating whichtopped EMC NetWorker (606) and Hewlett-Packard (HP) Corsquos Data Protector (602) Net-Backuprsquos strong scores came for ldquoThis productuses tape efficientlyrdquo and ldquoThis product delivers good value for the moneyrdquomdasha keystatement

Ironically IBMrsquos scores for those twostatements were just a bit higher and it cameout on top for the other two statements How-ever its overall 593 score was pulled down byless impressive ratings for ldquoThis product didnot require professional servicesrdquo as well asconfiguration and ease-of-use issues

For midrange apps Avamar led the category with a 632 rating putting itahead of Symantec Backup Execrsquos 613 Avamar had the highest scores for sixof the seven statements highlighted by a 686 for ldquoThis product delivers goodvalue for the moneyrdquo Its margin of victory could have been greater but for arelatively low 514 for the professional services statement Acronis Incrsquos 600was the highest rating for that statement

FEATURES AND FUNCTIONSA slick sales experience and a painless deployment will fade fast if the productultimately doesnrsquot deliver as promised For a backup application that meanssatisfying specific needs and meeting current and future requirements

IBMrsquos TSM topped the enterprise app charts with a product features cate-gory score of 666 that edged out NetBackup (659) and CommVault SystemsInc (648) CommVault scored highest for three statements related to man-agement features file system backup and archiving But all the enterpriseproducts fared well with those three leaders closely followed by EMC Net-Worker (641) and HP Data Protector (621) for a remarkably strong showingItrsquos clear the spec sheets of enterprise backup applications are very well appointed with needed features

The midrange products didnrsquot fare quite as well with the exception of EMC

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

38 STORAGE June 2011

MIDRANGE HEAVY HITTERS

Average amount of data backedup weekly using these midrange

backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

EMC Avamar 347

Symantec Backup Exec 110

CA ARCserve Backup 97

Microsoft Data Protection Manager 59

Acronis Backup amp Recovery 52

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 39: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

400 450 500 550 600 650 700

OVERALL RANKINGS

QUALITY AWARDS VI bull BACKUP SOFTWARE

n Acronis Backup amp Recovery

n CA ARCserve Backup

n EMC Avamar

n Microsoft Data Protection Manager

n Symantec Backup Exec

669 EMC

596 Symantec

571 CA

563 Acronis

562 Microsoft

400 450 500 550 600 650 700

SALES-FORCE COMPETENCE

671 EMC

591 CA

590 Symantec

583 Microsoft

544 Acronis

400 450 500 550 600 650 700

INITIAL PRODUCT QUALITY

632 EMC

613 Symantec

595 Acronis

565 CA

550 Microsoft

400 450 500 550 600 650 700

PRODUCT RELIABILITY

683 EMC

584 Symantec

568 CA

562 Acronis

560 Microsoft

400 450 500 550 600 650 700

PRODUCT FEATURES

679 EMC

601 Symantec

571 Acronis

571 CA

554 Microsoft

400 450 500 550 600 650 700

TECHNICAL SUPPORT

678 EMC

590 Symantec

563 Microsoft

561 CA

544 Acronis

40 50 60 70 80 90 100

(Percent)

BUY AGAIN

100 EMC

75 Symantec

66 Acronis

63 Microsoft

61 CA

Based on a 100 to 800 scoring scale

MID

RA

NG

E

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

39 STORAGE June 2011

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

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bull Nexsan E-Series

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bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 40: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Avamar which notched four 700-plus statementscores on the way to a sweep and a 679 forthe category which handily outpaced SymantecBackup Execrsquos 601 Avamarrsquos impressive runthrough the product features category washighlighted by a staggering 737 for a newstatement ldquoThis product works well with virtualized serversrdquo

DAY IN DAY OUTProduct features are fine as long as theproduct continues to chug away without stumbling too often In the product reliabilityrating category we capture impressions relatedto things like platform support software bugspatching and upgrades

The enterprise apps were all closelybunched in this category with NetBackuprsquos634 nudging out HP Data Protector (627)

which ended up in a virtual tie with IBM TSM (626) But CommVault with a613 and EMC NetWorker at 605 also scored very well Top statement scoreswere also distributed with CommVault getting one IBM two and Symantecthe remaining five

It was another story for the midrange group as EMC Avamar scored highestfor all statements to win the category by nearly a full point 683 to SymantecBackup Execrsquos 584 All the scores were solid in the category but Avamar stoodout with a 720 for platform support and scores of 695 for both ldquoThe productmeets my service-level requirementrdquo and ldquoVendor provides comprehensive upgrade guidancerdquo

ONGOING APP SUPPORTThe difference between a software bug and user error may be tough to defineat times but when help is needed with backup software itrsquos usually an emer-gency situation All vendors in our survey are doing a good job of providingtechnical support and advice as exemplified by the highest-ever scores inboth the midrange and enterprise groups

The enterprise leader for technical support was NetBackup which led thefield for all seven support statements for a very solid category average of652 NetBackup scored high marks for delivering support per contractual

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

40 STORAGE June 2011

ENTERPRISE HEAVY HITTERSAverage amount of data

backed up weekly using these enterprise backup applications

AVERAGE TBs BACKED

BACKUP APP UP PER WEEK

IBM Tivoli Storage Manager 509

Symantec NetBackup 440

EMC NetWorker 380

HP Data Protector 323

CommVault Galaxy (or Simpana) 304

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 41: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

agreements and providing good training and support documentation IBMTSM was a strong second at 638 followed by EMC Networker (617)

There was no suspense in the midrange group as EMC Avamar scored anotherimpressive category win Avamarrsquos 678 average was buoyed by a 710 forproviding support as agreed and a 695 for training Second-place SymantecBackup Exec (590) had three 600-plus statement scores led by a 617 forproviding support as contractually specified

WITH 2020 HINDSIGHTAsked if they would buy the same product again now that they have someexperience with it most respondents showed loyalty to their backup appsBut sometimes we see a disconnect between these ldquobuy againrdquo sentimentsand the other product ratings In the enterprise group IBMrsquos buy-again percentagewas slightly higher than that of overall winner Symantec NetBackupmdash82 to80 respectively with the other three products in the group ranging from 70 to 79

Among midrange products Avamar netted an unprecedented 100 ofusers who said they would buy the product again todaymdashnot surprising given the consistently high marks the product received across all categoriesSeventy-five percent of Symantec Backup Exec users said they would buy it again for the remaining products the range was 61 to 66 2

Rich Castagna (rcastagnastoragemagazinecom) is editorial director of the Storage Media Group

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

41 STORAGE June 2011

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 42: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Donrsquot have time for a webinarScan to see a snapshot of customer success

with Dell Compellent storage

For scan app visit getbeetagcom

Manage data diff erently with Fluid Data storageAlways put your data in the right place at the right time for

the right cost

See a live webinar featuring Fluid Data technology at compellentcomttdemo

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 43: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

43 STORAGE June 2011

tHE ONLY BIG difference between the computing environment of a large organi-zation and a small one is scale The paradox is that any type of disruption tocomputer systems or loss of access to data for an extended period of timemdashwhile a nuisance in a larger companymdashcould be detrimental to a small- ormedium-sized business (SMB) In either case itrsquos imperative to protect systemand data assets But whatrsquos the best approach for smaller organizations

While less likely to be challenged by the ldquobackup windowrdquo and recoverytime objective (RTO) issues faced by larger counterparts smaller organizationsare characterized by limited IT staff and budgets Therefore keeping dataprotection simple and cost-efficient is crucial There are a number of solutionsand approaches that meet these criteria for smaller firms

A SWITCH TO DISKStoring backup copies on tape is still apreferred method in smaller firms In asurvey of 441 data protection profes-sionals Enterprise Strategy Group(ESG) found that a tape-only backupstrategy in companies with fewer than1000 employees is more predominantthan in firms with more than 1000 employees (by a 32 margin) Tape is acost-efficient long-term storage mediabut its use can slow recovery and re-quire operator intervention Leveraging disk in backup processes not only speedsbackup and recovery it opens up a lot of options for capturing copies for systemand data protection While the adoption of disk storage requires a CapEx invest-ment OpEx savings make tape replacement with disk more palatable For thatreason more SMBs should focus on the cost justification for a switch to disk

hot spots | lauren whitehouse

What about the little guy Data protection for smaller organizations

Small- and medium-sized businesses should know theiroptions when it comes to backing up and protecting data

Herersquos a list of product choices and some vendors who have SMB options worth exploring

Leveraging disk inbackup processes notonly speeds backupand recovery itopens up a lot ofoptions for capturingcopies for system anddata protection

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 44: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

44 STORAGE June 2011

SIMPLIFY BACKUP AND RECOVERY PROCESSESKeeping things simple starts with the way backup and recovery is accomplishedOne approach is to capture a complete image of the system including theoperating system application software system state and data Image orsystem-level backup accelerates the process vs a file-by-file inspection Thereal advantage however is in the recovery process because the system canbe rapidly recovered from ldquobare metalrdquo Vendors such as Acronis CA andSymantec offer disk-imaging products that allow IT to clone a whole diskimage and rapidly restore it as a whole For virtual environments Veeam and Quest Software vRanger offer similar functionality

Continuous data protection (CDP) technology is another appealing approachfor smaller organizations because it can capture data modifications continuouslyto enable recovery from any previous point in time CDP captures block- or file-level changes mirroring data to the CDP server which is typically an applianceThe beauty of CDP is that in the event of disruption on a primary system thetechnology eliminates the need for a mandatory restore The CDP appliance canoperate as the primary vehicle temporarily CDP solutions vendors include CAFalconStor IBM Quest Software and SonicWall

Some backup solutions offer semi-continuous backup in seconds-to-min-utes intervals Microsoft Symantec Syncsort and Unitrends deliver CDP-likefunctionality as theyrsquore based on snapshot technology rather than continuouscapture These solutions take snapshots at intervals as frequently as everyfew seconds but for small organizations even hourly capture is reasonableand more cost-effective A snapshot-style approach to backup isnrsquot limited to software-based solutions There are plenty of storage systems vendorspromoting backup via snapshot including Dell NetApp and Nimble

PHYSICAL AND VIRTUAL APPLIANCE PACKAGINGPackaging data protection in an appliance form factor simplifies the procure-ment and deployment of backup and recovery Appliance-based solutions arepre-assembled with the necessary compute storage software and networkinterface components taking the guesswork out of configuring and acquiringpiece parts and offering a more plug-and-play installation and configurationexperience And since appliances are purpose-built for processing they donrsquotdisappoint on performance Arkeia Barracuda Networks Dell EMC FalconStorHewlett-Packard i365 QuorumLabs SonicWall Symantec and Unitrends arejust a few of the vendors enabling appliance-based data protection deployment

A virtual appliance eliminates the need for physical appliance packagingand delivers the ultimate simpler and cheaper data protection experienceItrsquos a pre-installed pre-configured fully tested application with an operating

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 45: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

45 STORAGE June 2011

system tailored to run that applicationmdashdelivered in a virtual machine Theaim is to eliminate the materials installation configuration and mainte-nance costs associated with running complex stacks of software A virtualappliance is an attractive approach to deploying applications because it improves resource utilization vs physical hardware approaches and offersmore flexibility in configuring high availability load balancing and businesscontinuity Virtual appliances for data protection include those from ArkeiaEMC FalconStor and PHD Virtual Technologies

SaaS AND CLOUD STORAGEThe discussion of a simpler and more cost-efficient data protection strategywould be incomplete if it didnrsquot include a cloud option Backup Software as aService (SaaS) and cloud-based storage are emerging as go-to solutions forsmall- and medium-sized businesses Why Backup SaaS requires no up-frontcapital investment in backup infrastructure and little to no administrativeoverhead This approach takes advantage of on-demand resources availablefrom a third-party provider on a subscription basis Similarly taking advan-tage of on-demand cloud-based storagemdashrather than on-premises storagesystemsmdashfor backup copies reduces storage capacity requirements and lightens the load of storage administrators lowering costs

Therersquos no shortage of vendors offering backup SaaS Those catering tothe commercial sector include Axcient Carbonite i365 IBM KinecticD SunGard Symantec VaultLogix Venyu and VMwareMozy For cloud backup storage Amazon Microsoft and Nirvanix have partnerships with a number of backup vendors to provide the backup destination for copies made within-place backup software

DONrsquoT COMPROMISENo business should skimp on system and data protection least of all onethat could suffer some adverse impact on revenue or customer relationshipsdue to system downtime or data loss There are countless vendors solutionsand approaches aimed at minimizing this risk while keeping complexity andcost to a minimum 2

Lauren Whitehouse is an analyst focusing on backup and recovery software andreplication solutions at Enterprise Strategy Group Milford Mass

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 46: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Virtual Instruments helps you diagnose and proactively prevent SAN IO problems With VirtualWisdomtrade a real-time performance monitoring solution you can experience dramatically increased application performance infrastructure

utilization and overall availability Learn how we help when no one else can

wwwvirtualinstrumentscomSAN-Health copy2011 Virtual Instruments All rights reserved

SAN Health Problems

helps you diagnosethe early warning signs

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 47: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

47 STORAGE June 2011

iF YOU CAN get past the clamor of the recent cloud buzz and other ldquonewrdquo storagetechnologies you might notice some big changes in the mainstream storagemarket And in a reversal of recent history the change is filtering up fromsmall- and medium-sized business (SMB) and small- and medium-sized enter-prise (SME) customers rather than the usual pattern of new technologieschasing after the enterprise first As a result mid-sized companies have an enterprise-sized menu of data storage choices to select from many of whichare poised to change business capabilities in big ways

One example is the kind of scalability that makes storage more adaptableand cost-effective than ever before which we call ldquoadaptable capacity andperformancerdquo This scale-out approach to storage allows companies to addmore capacity or performance independently and as needed

But adaptable capacity and performance is about more than just reactingto new demands It can also make planning for and acquiring storage mucheasier paving the way for a sustainable approach that does away with cyclicalre-planning and replacement Scalability offers the premise of pay-as-you-grow storage so you can start small with an infrastructure built for currentneeds and add storage as you need it When new technology becomes avail-able the ldquonew-techrdquo storage nodes can be added to the existing system withthe older ones getting phased out over time And itrsquos all done nondisruptively

A few block storage vendors have stood out in this area for some timeDell EqualLogic and HP LeftHand are certainly leaders They differentiatedthemselves by taking advantage of standardized hardware and focusing attention on software innovation for things like automated pooling tieringand load balancing

That combination of standard hardware and software innovation has evolvedinto ldquointelligent infrastructure integrationrdquo which includes integration on mul-tiple levels The most basic is hardware integration with the infrastructureinstead of dedicated storage locations standard hardware and Ethernet con-nectivity lets storage be installed and scaled anywhere or even in differentplaces for increased availability The next is workload integration in which

readwrite | jeff boles

Storage innovation ismoving up the food chain

The classic scenario where enterprise storage technologyfilters down to small- and medium-sized companies

is being turned on its ear and some of the coolestdevelopments are happening in mid-market systems

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 48: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

sophisticated block management allows storage solutions to peer into the datathey store In a server virtualization environment this has allowed these systemsto connect storage features like optimization protection and replication to virtualservers without kludgy workarounds

These next-generation vendors have rapidly harnessed every new virtualinfrastructure integration point from hypervisor vendors including CitrixrsquosStorageLink and VMwarersquos vStorageAPIs such as VAAI But the idea ofintelligent infrastructure integrationalso includes physical integrationIndustry standard hardware resultsin a form factor that looks and actsmuch like a server which meansadding storage in the infrastructureno longer requires dedicated storageracks or aisles

A new crop of storage startups is also stirring things up ScaleComputing for example offers ahighly scalable commodity-basedclustered storage system ScaleComputingrsquos storage is scale-outand deeply integrated and makesuse of an intelligent block layout engine to create a single clustered storagesystem from many nodes with RAID 10-like features built in and automatic rebalancing and mirroring of data as new nodes are added Its systems aremultiprotocol supporting both block and file storage (iSCSI CIFS and NFS)

Storage innovation isnrsquot confined to the SMBSME space Companies like3PAR EMC Isilon IBM NetApp and Pillar are evidence that innovation still lives in the enterprise world NetApprsquos WAFL for example is about intelligentlylaying out data on disk and across different components of the storagesubsystem for ongoing storage optimization and deeper storage capabilityintegration

The point is that it takes more than slick storage hardware to deliver intel-ligent data storage For the coming private and public cloud architectures intelligent storage will be a mandatory part of any solution that hopes toscale stay efficient be uniquely available and deliver complex sets of functionality like granular partitioning federation and multi-tenancy 2

Jeff Boles is a senior analyst at Taneja Group He can be reached at jefftanejagroupcom

STORAGE

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

48 STORAGE June 2011

These next-generationvendors have rapidlyharnessed every newvirtual infrastructureintegration point fromhypervisor vendorsincluding CitrixrsquosStorageLink andVMwarersquos vStorageAPIs such as VAAI

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 49: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Dedupe performance is effective if not remarkableContrary to recent reports data deduplication isnrsquot the only big news in storagethese days But its dramatic effects are still being felt and appreciated in manyorganizations Slightly more than 60 of res pondents use dedupe in backup Afew years ago almost all dedupers used an appliance but this group is split fairlyevenly among the prevailing methods appliances lead with 20 but deduping withbackup software (19) and virtual tape libraries (15) arenrsquot far behind Yet dedupeis still a relatively new technology as evidenced by the two-thirds of users whohave been deduping for less than two years Nearly 75 are seeing dedupe ratiosof 201 or less with the average hovering around 231 One of the few knocks againstdedupe is that restoring data isnrsquot so easy but 73 say itrsquos easier or the same asrestoring non-deduplicated data And how about those non-dedupers Fifty-sevenpercent expect to succumb to dedupe within the next two years mdashRich Castagna

ldquoData duplication not only allows us to take extra backups and hold them for longer but the replication between our dedupe appliances requires much less bandwidth than if all data needed to be transferredrdquo

mdashSurvey respondent

snapshot

Do you currently use data deduplication technology in your backup process

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

50 STORAGE June 2011

43How would you describe the process of

restoring deduplicated data

53 The same as restoring non-deduplicated data

20 Easier than restoring non-deduplicated data

15 A little more difficult or time-consuming than restoring non-deduplicated data

10 We havenrsquot had to restore any deduplicated data yet

2 Considerably more difficult or time-con-suming than restoring non-deduplicated data

Average backup disk capacitysavings from using data

deduplication

Yes with anappliance

20

Yes with

backup software

19

No dedupe yet

40

Other6

Yes with a VTL15

1

20

26

26

21

Greater than 1001

501 to 1001

301 to 501

201

101

51

0 10 20 30

On average what data deduplication ratios are you achieving

6

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 50: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

Tapersquos comeback

Centera users Short shrift

Storage for virtual servers

Primary storagedata reduction

Quality AwardsBackup apps

Backup not justfor the big guys

SMBs spawninnovation

Dedupe still bigbackup news

Sponsorresources

51 STORAGE June 2011

STORAGE

COMING IN

JULYBacking up virtual servers

There are an array of backup choicestailored for virtual environments includ-ing built-from-the-ground-up backupapps that focus solely on virtualservers and tried-and-true traditionalbackup apps that take advantage ofnew hooks into virtual server environ-ments We tell you what to considerand offer best practices

Soup up your storageItrsquos hard not to focus on disk storagecapacity these days but array per-formance is often just as critical Tocope with capacity you can add moredisk but kicking up performance usu-ally isnrsquot that easy We identify per-formance-sapping bottlenecks in storage environments and offer tips for speeding up storage systems

Turn your data center storageinto a storage cloud

Therersquos been a lot of talk and confu-sion about private clouds Just whatconstitutes an internal cloud and whatare the benefits over traditional stor-age infrastructures We list the char-acteristics that turn traditional storageinto cloud storage and describe thetools and products that can help youturn your data center storage into aprivate cloud storage service

And donrsquot miss our monthly columns andcommentary or the results of our

Snapshot reader survey

TechTarget Storage Media Group

Vice President of Editorial Mark Schlack

Editorial Director Rich Castagna

Senior Managing Editor Kim Hefner

Executive Editor Ellen OrsquoBrien

Creative Director Maureen Joyce

Contributing EditorsTony Asaro James Damoulakis

Steve Duplessie Jacob Gsoedl W Curtis Preston

Executive Editor Ellen OrsquoBrien

Senior News Director Dave Raffo

Senior News Writer Sonia Lelii

Features Writer Carol Sliwa

Senior Managing Editor Kim Hefner

Associate Site Editor Megan Kellett

Editorial Assistant Allison Ehrhart

Senior Site Editor Andrew Burton

Managing Editor Heather Darcy

Associate Site Editor John Hilliard

Features Writer Todd Erickson

Senior Site Editor Sue Troy

Assistant Site Editor Francesca Sales

Senior Site Editor Sue Troy

UK Bureau Chief Antony Adshead

TechTarget Conferences

Director of Editorial Events Lindsay Jeanloz

Editorial Events Associate Jacquelyn Hinds

Storage magazine Subscriptions wwwSearchStoragecom

Storage magazine275 Grove Street Newton MA 02466

editorstoragemagazinecom

STORAGE

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 51: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

SPONSOR RESOURCES

See ad page 15

bull IT Consolidation with HP and VMware for the Midmarket

bull Rethinking Server Virtualization Breaking Performance and Manageability Barriers

bull Stand-alone Data Reduction Technologies - A storage paradigm shift - Surviving the dataexplosion using data reduction techniques

See ad page 4

bull Storage Management Take Control of Your Data

bull Data Storage Management

See ad page 49

bull Calculating Storage Requirements Impact of Solid State Drives Virtualization and CloudComputing

bull Integrating Virtualized Servers with VMware vStorage-Enabled Dell EqualLogic iSCSI SANs

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 52: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

SPONSOR RESOURCES

See ad page 42

bull Webcast Learn how to manage data differently with Fluid Data storage Register today

bull White Paper iSCSI vs Fibre Channel SANs Three Reasons Not to Choose Sides

See ad page 18

bull Storage Usability a Critical Requirement for IT in Small and Medium-sized Businessesand Remote Offices

bull Implementing a Unified Storage System in a Small Business Environment

See ad page 8

bull Reduce your data storage footprint and tame the information explosion

bull Leverage the IBM Tivoli advantages in storage management

bull Virtualize Storage with IBM for an Enhanced Infrastructure

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 53: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

SPONSOR RESOURCES

See ad page 21

bull Live Demos Automated PC Backup Solutions and More

bull Tour Offsite Tape Vaulting

See ad page 29

bull Nexsan E-Series

See ad page 25

bull Special Report Top Midrange Array Storage Controllers

bull Top 5 Advantages of Alternative Tier One Storage Vendors

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 54: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

SPONSOR RESOURCES

See ad page 37

bull Quantum DXi Validation Report

bull Deduplication for Dummies

bull Evaluating Business Requirements amp Classifying Your Data- FreeWhite Paper

bull Evaluating Deduplication SolutionsWhat You Really Should Consider- FreeWhite Paper

See ad page 11

bullWhite Paper Adaptive Infrastructure--Managing Resources in a Mixed UpWorld

bull Cloud Storage Adoption Practice and Deployment

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page
Page 55: Vol.10 No.4 June 2011 Managing Storage for Virtual Serversdocs.media.bitpipe.com/io_24x/io_24682/item_371726/StoragemagO… · Tape makes a comeback (but was it ever gone?) 5 EDITORIAL

SPONSOR RESOURCES

See ad page 46

bull Solving the SAN Storage VMware Performance Puzzle

bull Storage Switzerland White Paper - What Your SRM Tool Isnrsquot Telling You

  • Cover
  • Table of Contents
  • Tape makes a comeback (but was it ever gone)
  • Centera End of an era or end of an error
  • Managing storage for virtual server environments
  • Pare down primary storage
  • NetBackup Avamar emerge as top backup apps
  • What about the little guy Data protection for smaller organizations
  • Storage innovation is moving up the food chain
  • Dedupe performance is effective if not remarkable
  • Editorial mastheadJuly 2011 preview
  • Sponsor resource page