voice of customer presentation - edge

10
Voice of Customer Presentation Design for Developing Nations Spring 2012

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Page 1: Voice of Customer Presentation - EDGE

Voice of Customer PresentationDesign for Developing Nations Spring 2012

Page 2: Voice of Customer Presentation - EDGE

Table of Contents

● Stakeholders● Passive Human Waste Pasteurizer

○ Objective Tree○ Customer Needs○ Functional Decomposition

● Arborloo Toilet○ Objective Tree○ Customer Needs○ Functional Decomposition

Page 3: Voice of Customer Presentation - EDGE

Stakeholders

Arborloo Toilet Design- Sarah Brownell- Rural Haitians (no access)

Human Waste Pasteurizer

- Alex Martinez (somewhat)- Sarah Brownell- Rural Haitians (no access)

Page 4: Voice of Customer Presentation - EDGE

Objective Tree: Passive Human Waste Pasteurizer

Page 5: Voice of Customer Presentation - EDGE

Customer Needs: Human Waste Pasteurizer

Page 6: Voice of Customer Presentation - EDGE

Main Functions of Human Waste Pasteurizer

Page 7: Voice of Customer Presentation - EDGE

Objective Tree: Arborloo

Page 8: Voice of Customer Presentation - EDGE

Customer Needs: Arborloo

Page 9: Voice of Customer Presentation - EDGE

Main Functions: Arborloo

Page 10: Voice of Customer Presentation - EDGE

Questions & Concerns

Arborloo● If the facility is too nice the Haitians will

use it for storage, but if it's bad then they won't use it at all. How do we make a balance?

Pasteurizer● Will the surface heat up to the point of

burning someone, given that the environment has to be very hot (~50C)?