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Slidecast describing two Unified Communications sessions at VoiceCon SF 2009TRANSCRIPT
UC Implementation Deep Dive -- UCStrategies.com Co-Founders 1
Unified Communications
ImplementationDeep Dive
Prepared By:Co-Founders, UCStrategies.com
Jim BurtonCxOCTLink [email protected]
Blair PleasantPresident COMMFusion LLC [email protected]
Marty Parker Don Van DorenConsultant Consultant UniComm Consulting LLCmparker@ dvandoren@ unicommconsulting.com
UC Implementation Deep Dive -- UCStrategies.com Co-Founders 2
Topics
Vendors and Products
Implementation Assumptions
Major Similarities
Major Differences
Implementation Details by Vendor Design Phase and Configuration Phase Implementation Phase Processes Highlights and Considerations
UC Implementation Deep Dive -- UCStrategies.com Co-Founders 3
Vendors and Products
Business Application Software Vendors IBM Sametime Microsoft Office Communications Server
IP PBX System Vendors Avaya Aura with:
one-X and Meeting Exchange Cisco Unified Communications Manager with
Presence Server, Mobility Manager, MeetingPlace
Avaya Inc. – Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.Avaya Inc. – Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
Proposed UC Design
One-X Speech
AES for MOC
One-X MobileServers in DMZ
Avaya Meeting ExchangeAppliance
Avaya Notification Server
Avaya One-X Appliance
Centralized
Comparing UC Options and Vendors
Who’s Offering What?
Reviewing: The Top Options for UC
The Suppliers For Each Option Suggested Decision Criteria
A VoiceCon San Francisco 2009 Workshop
Marty Parker, PrincipalUniComm Consulting LLC
[email protected] 408-420-5539
Overview
• The UC Options Challenge• Unified Communications Definition and Value• Unified Communications Options• Review of Related Vendor Choices• Recaps• Vendor Panels
Page 7© 2009 M Parker UniComm Consulting LLC
TCO* Overview$ Total Per User Per Year
Page 8© 2009 M Parker UniComm Consulting LLC
IP-PBX Feature LicensingSoftware Suite Pricing
* TCO based on software, hardware, 3-year maintenance
Vendor $/User/Yr
IBM $ 38 ST $118 SUT
Microsoft $ 90
RIM $ 23
Siemens $111
Vendor $/User/Yr
Aastra $ 33
Alcatel Lucent $ 77
Avaya $ 46
Cisco $ 75
InterativeIntelligence
$ 84
Mitel $115
NEC $ 66
Nortel $124
ShoreTel $ 84
In addition to IP PBX Pricing
9
Aastra’s Clearspan UC Platform
© 2009 M Parker UniComm Consulting LLC
10© 2009 M Parker UniComm Consulting LLC
Aastra Clearspan• Highlights
– Integrated Conferencing, UM, Call Center and FMC
– Web services interface; published APIs– Thousands of CEBP developers
• Works With– MS OCS– IBM Sametime– Other vendor’s phones– Dozens of 3rd party apps
• Unique Attributes– Scalable to 100K users– Highly fault tolerant– Simple licensing– Open standards; SIP to the Core – Off-the-shelf hardware
Commentary on Configuration & Pricing• Assumes existing OCS or Sametime environment• Conferencing includes meet-me, document sharing and
application sharing, video-enabled soft client• Mobility package not required for user’s cell phone
integration – SCA, simultaneous ring, sequential ring• Prices are MSRP• 2000 users – presence and conferencing package• 400 users – mobility package• Professional services (as required) are not included
Solution Elements $/User/Yr 3 Yr. Totals
Presence/IM $ 14 $ 86K
Conferencing/Port $ 126 $ 57K
Mobility $ 37 $ 45K
CEBP $ 5 $ 9K
Totals (Wtd. Avg.) $ 33 $ 198K
Unified Communicationsat VoiceCon San Francisco 2009
See You There!
11© 2009 M Parker UniComm Consulting LLC