What if, your IVR gets some Visuals! Visualyzr is a customer experience management

platform that provides customers to connect with brands by visually guided menu interface on

their smartphones while skipping annoying voice calls. Having Visualyzr, your customer will be

able to see IVR rather than just heard. This allows customer to select options they need, saves time

and money.

Best part of Visualyzr is- it is user-friendly. Your customers can select menus by just clicking-all

from the ease of smartphones. They also have an option to connect directly to any call center

agent, view holding time or call them back. This gives an easy guided self-service to the customers

leading to quicker problem solutions.

Why it is so easy?

Visualyzr works seamlessly with your old IVR system with no irruption to your existing customer

service. It requires zero coding with no replacement costs which makes easier for the companies

to adopt this technology. It provides a simple way to design flows and release apps to users.

Additionally, Visualyzr runs on an XML scripts, any changes made on your XML script will reflect

automatically to your mobile devices.

What is Visualyzr

While interacting with IVR system, customers experience

lot of pains like call abandonment, zeroing out, listening

confusing or irrelevant menu items. If your customers

having so much trouble navigating large menus and

listening to IVR’s, you are at a risk of customer retention,

thus losing vital business.

Developing an intuitive, user friendly IVR system that

meets the requirements of IT, telecom business, and

customers to end users is essential for business to give

better customer service and to gain competitive edge over

the market.

CONVERTING YOUR TRADITIONAL IVR IN TO VI SUALYZR FOR BETTER C USTOMER

EXPERIENCE

• Visual c ommunication

• Easy navigation

• Self -service to ol

• High a gi li ty

• Lower maintenance

• Better r outing

• Seamlessly works

with traditional IVR

• Easy i mplementation

• Increased sales with

targeted a dvertising

For more information please visit

www.visualyzr.com

Request a Demo!

See how quickly we can build a custom

demonstration based on your IVR

Have some Visuals in your IVR GET VISUALYZR!