Virtualization Is A Real Necessity:

Simplifying IT Management in

Higher Education

Date: September 28, 2010Time: 10:30 – 11:30 a.m. (Central)

Erica Hilgeman, Rooney Thomas, Ed Sladek, Brian KitchenDell Virtualization Solutions Team

Flexible Computing for Higher Education

Enhanced learning, teaching, and research

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Expanding IT services to exceed student and faculty expectations

Research computing

Administrative computing

Academic computing

The Education Ecosystem

Key issues driving demand for Information Technology

Increased Accountability Tighter budgets, increasing regulatory reporting requirements

Greater ConnectivityMore staff, students, constituents, and stakeholders requiring mobility and remote access

Infrastructure ExpansionData security,data center efficiency, and capacity requirements

Escalating Cost StructureIncreased costs stemming from growth in storage and archiving capacity levels, new capabilities, and end-user demands

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Virtualization Strategies play an important role in meeting IT challenges

• Virtualization is a computing and applications infrastructure with centralized storage and access.

• Dell’s Vision for Virtualization

– Scalable, on-demand availability – unlimited storage

– Pay-per-use costing

– Less maintenance and faster provisioning

– Mobility with seamless connectivity

• Virtualization opportunities in Higher Education environments:

– Virtual Desktops, including:

› Virtual Lab

› Managed Virtual Client

– Virtual Servers (Data Center)

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What is the Virtual Lab?

Transformational technology for Higher Ed labs

Virtualize lab desktops for easier

management

Or, consolidate labs by allowing

students to access lab work on personal PC

A simpler answer

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Possibilities of Virtual Labs

Campus Labs

Student Devices

VIRTUAL LAB

Multi-purpose

Simplified Mgt & Security

Available 24/7

• Accommodate more uses, consolidate

• Reduce bottlenecks, optimize SW licensing & utilization

• Windows 7, XP, Vista, Linux

• Access from anywhere, any device

• No need to travel

• Distance learning

• Simplified imaging and patching

• Less client HW for break-fix

• More security

So, why hasn’t everyone virtualized their labs yet?Too many questions.

Do I have room in my Data

Center?

ROI?

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The Virtual Lab

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1) Adaptable Virtual Lab

Any image is accessible from any Desktop in any lab with just a single reboot

Technology: ODDS, VDI

2) Mobile Virtual Lab

Any lab Desktop that is fully virtualized is accessible from any device from anywhere (on & off campus)

Technology: VDI, CHV

3) Hosted Virtual Lab Access anywhere, but from servers in the Dell cloud rather than your data center.

Technology: VDI, Dell Managed Services

How are we enabling the Virtual Lab today?

Proof of Concept Lab Testing

• Tested Citrix & VMware technologies with common HiEd SW packages:

– Autodesk AutoCAD

– ChemBio 3D, Draw

– Adobe Director, Illustrator, Photoshop, Dreamweaver

– VectorWorks

• Reference Architectures, White Papers

In-House Expertise

• OEM relationships with Citrix & VMware

• Single point of support

• On Premise and As-A-Service offerings

Customer References

• University of West Virginia

• University of Wisconsin

– Parkside

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Two examples of enhanced user experiencesthrough Virtualization

Reduced e library desktop energy usage by 50% and increased management efficiency with On-Demand Desktop Streaming solution.

“Now we can respond much faster to requests for new software and provide a better user experience.”Keith Walton, Manager, Network Services, West Virginia University College of Law

SOLUTION

Dell helped the university team select a cost-effective, energy-efficient virtualization solution that enhanced the end-user experience by optimizing desktops.

BENEFITS

• Approximately 50% decrease in energy usage .• Projected 67% longer refresh cycles for desktop PCs.• Software updates and installations in minutes vs. days.• Min. 2 hours per week time saved in virus remediation.• Library and lab are now quiet and cool.

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The University of Wisconsin-Parkside can now provide instant response to student and faculty while saving up to 36 days of work per year.

“What makes this so easy is that instead of touching the 10 to 30 machines in a lab to reimage, all the changing is done from one centralized server.”Bob ZimlaDesktop Support TechnicianUniversity of Wisconsin-Parkside

SOLUTION The university deployed virtual solutions to centralize management of desktop images and enable students to choose their own set of applications.

BENEFITS

• Easier, centralized management of IT• Up to 36 days of IT staff time saved per year in changing

images• Tighter security with simple reboot to clear viruses

Desktop Virtualization: Multiple delivery models Options to solve issues with constrained data centers, limited upfront budgets, and in-house expertise

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Customer Managed On Premise Dell Managed Fully Offsite Dell Managed

Dell helps you do it

Dell does it for you

Do It Yourself Build and Transfer As-a-ServiceBuild and Operate

A flexible delivery model that suits unique needs and goals

OEM BundlesBusiness Ready Configurations Platforms

Why Dell: Informed Methodology

eSeminar

Technology Introduction

Discovery Workshop

Understand Potential

AssessmentBluePrint

Design/Plan

Implement

Informed Decisions

Lay the Path for Success

Capture the Value

1 Hour ½ - 1 Full Day 3-6 Weeks 2-4 Weeks Variable

Operations

Monitor and Maintain

Fact-based, information driven process with “you” in control

1-2 Hours

Blueprint Deliverable – Fit Assessment

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See how well specificmachines, users and applications fit in VD

• Analyze by group

–Workload statistics

–System CPU

–User CPU

–Memory Use

–Paging

–Disk I/O

–Network I/O

• Advanced metrics

–User logons

–App loading

–Network latency

–Graphics intensity

• Categorize workloads

• Customizable ratings

Best Fit

Worst Fit

Managed Virtual Client solution highlights

Physical desktops converted to virtual

desktops:

Processing moved from the desktop to the data

center

Only the presentation layer is processed on the end-user device

Access from anywhere from a variety of

devices

Desktop and data management is

centralized:

All management and support is centralized

No field resources required to support the

desktop device

Data and security is controlled centrally

Financials converted

to pay-per-use:

No up-front capital to implement virtual

desktop infrastructure

End-user computing costs scale dynamically

One bundled monthly price

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It all comes together when…

Good Desktop Virtualization Target

Staff willing to

pilot

Tech not a total

overhaul

User Need = Tech Benefit

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Not every environment

on campus will be right

for virtualization … yet:

• Many problems can be solved by optimizing traditional clients

• Make sure it’s about user need rather than technology

Virtual Desktops provide half of the answer … Virtual Servers complete the total solution.

Successful Strategies for Server and Data Center Virtualization

IT - Data Center Challenges/Opportunities

• Exponential growth ~60% year over year1

• Too expensive to deliver all data at highest service levels

• Running out of storage space in some departments with unused, wasted storage capacity across campus

DataGrowth

• Virtualization enabled shared and combined infrastructure

• Great opportunity to streamline change control and automate provisioning

Converging Infrastructure

• Public cloud providers

• Heightened expectations

• Cost pressure

End UserOptions

(1) IDC Digital Universe 2008

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Three Strategies toAddress IT/Data Center Challenges

Expand Virtualization,

Begin Automation

Embrace Cloud Computing Principles

Consolidate, Optimize Data

Centers

Expand Virtualization, Begin Automation

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Reduced HA Cost and

Complexity

High Availability

Reduced CapEx

Server ConsolidationMulti-Tenant

TemplateProvisioning

Reduced Operational

Costs

Load Balancing & Power Mgmt

Operational Efficiency

Self-service

Simplify Management

Pooled Resources

Agility

“Cloud bursting”

Fixed costs become

variable costs

20%

80%

Strategic spend

to improvethe company

Maintaininglegacy IT

environment

Start

Cost Reduction

Quality of Service

Agility

50%

50%

STANDARDIZE

SIMPLIFY

AUTOMATE

1-2 Years

Recover from

Failures

ImproveResource

Utilization

Speed Deploy-ments

Dynamic AutomatedOn-

demandPay as you

go

Consolidate / Optimize Data Centers

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Source: http://www.spec.org/jbb2005/results - comparison cases: PE 2950, M710

• 600,000 BOPS• 16 racks, 240 servers• 400 TB Data Storage• 640 sq ft• 120 kW, 7.5 kW/rack• 40% utilization

• 600,000 BOPS• 160 racks, 1500 servers• 300 TB Data Storage• 6,400 sq ft• 550 kW, 3.5 kW/rack• 20% utilization

• 600,000 BOPS• 2 racks, 40 svrs• 500 TB Data Stg• 80 sq ft• 42 kW, 21 kW/rack• 60% + utilization

Don’t plan for what you have today, …

3 YEARS

aggressively consolidate …

and design forthe future

1 YEAR

Integrated Data Center Efficiency Study

CHALLENGE

• The key objectives of this project were to:

• Reduce energy consumption

• Extend data center life

• Promote social responsibility by reducing carbon footprint and optimizing resource usage

SOLUTION

• Platform Migration

• Server Virtualization

• Storage Consolidation & Optimization

• Data Center Design

BENEFITS

• Millions of dollars saved in data center space, IT assets, and operations

• Energy savings worth ~$129,000 per year

Research Institute initiated an energy conservation and data center optimization effort and selected Dell to assist them with the execution .

712 metric tons less CO2 which is equivalent to:• Annual greenhouse gas emissions from 130 passenger vehicles or• CO2 emissions from the electricity use of 99 homes for one year or• Annual carbon sequestering power of 162 acres of pine forest

Environmental Impact

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Embrace Cloud Computing Principles10

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Ad

min

Ad

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Heterogeneity100s to 1000s of Apps 3 to 5 Apps

10s

of

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Ad

min

Next Generation Computing / “Internal Cloud”• Legacy Apps

• Core Ent. Apps• New apps built for

“cloud”• Greenfield projects• Web architectures and

platform services

Customers will do BOTH

Today’s Cloud Providers

Today’s Enterprise

Evolutionary and Revolutionary Approaches to Cloud Computing

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Initial Steps toward Cloud Computing

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IT Strategy Application Profiling and Workload Analysis1 2

3 4 5IT Sourcing Business Case Road Map

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Server Virtualization in Optimized Data Centers Creates Benefits across your Institution

• Reduces costs to free budget for research and instruction

• Increases faculty, staff, and student productivity through improved quality of service

• Enables creativity through easier, faster provisioning of applications and supporting infrastructure (agility)

• Lays the foundation for future Cloud Computing and even greater levels of cost effectiveness, quality of service, and agility

Results: A More Efficient and More Connected Campus

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Resources from Dell Services

If you would like a copy of today’s

presentation, you can download it at

www.slideshare.net/dellservices

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Thank You!

Don’t forget to register for the Cloud webinar.

Visit us at EDUCAUSE, Booth #1800.

Contact our presenters:Erica Hilgeman: erica_hilgeman@dell.comRooney Thomas: rooney_thomas@dell.comEd Sladek: ed_sladek@dell.comBrian Kitchen: brian_kitchen@dell.com