virtual trade show software platform, virtual conference

Virtual Conference Platform

+ Fully Hosted Cloud-Based Service

+ Leading Provider of Virtual Event and Conferencing Solutions

+ 14+ years experience

+ ~2,389 Employees in 26 countries worldwide

+ Delivered 25,000 events to 5 million participants

+ Global Footprint; Offices and Production Capabilities in Americas, Europe, Asia-Pacific

+ Ranked #1 Virtual Conference Technology by Forrester Research

+ Extensive blue chip client base

+ Largest services team in the Industry

+ Communiqué Conferencing has maintained an A+ rating with Business Bureau's (BBB) Accredited Business certification since October 2002. This award confirms Communiqué's commitment to customer satisfaction and excellence in business practices.

A Little Background About Us

© Communique Conferencing, Inc. | www.VirtualJobFairHosting.com | 866-332-2255

http://www.virtualjobfairhosting.com/

Global Coverage

Global Support

• Asia / Pacific

+ Australia

+ Korea

+ China & Hong Kong

+ Taiwan

• Europe

+ All of Western

Europe

• Latin America

+ Mexico

+ Brazil

© Communique Conferencing, Inc. | www.virtualtradeshowhosting.com/vshow | 866-332-2255

Partial Clients


http://www.cardinal.com/index.asp

http://www.cisco.com/en/US/hmpgs/index.html

http://pfizer.com/main.html

http://www.delta.com/home/index.jsp

Recognized Leader in Virtual Events

Brandon Hall Award Winner – 2011, 2012

Best Lead Generation Tool - 2010

First Place and Ex Award - 2011

“Most Innovative” – 2010 & 2011

3 Awards with Elearning! Magazine 2012,2013

Best Marketing Impact – 2012

Best Online/Virtual Element/Micro-site - 2012

Best Virtual Learning Envirtonment By Elearning! & Government Mag - 2014

Why Are Conferences Going Virtual?

Limited Reach

Event Driven

Disconnected

1 Dimensional

Limited Data

Global Reach

Extended “Always On”

Social Media / Viral

Visual / 2 Dimensional

Data Rich Reporting & Analytics

Why Are Conferences Going Virtual?

100,000 people AT the Super Bowl…

100,000,000 people WATCH the Super Bowl!

Virtual Conference Applications

Use Cases

• Virtual Tradeshows

• User Conferences

• Solution Centers

• Product Centers

• Leadership Forums

Marketing HR / Benefits

Use Cases

• Recruiting Centers

• Career Fairs

• HR Benefit Centers

• On-Boarding Centers

Demand Generation Recruiting

Training

Use Cases

• Sales Kickoff Events

• Sales Resource Centers

• Partner Expos

• Partner Training Centers

• Learning Centers

Sales / Partner Enablement


Powerful 3D Virtual Conference Venue

Exhibit Hall Main Hall

Conference Hall Networking Lounge

Resource Center

FEATURES

Features

Registration Beautiful customized landing pages for attendee registration including

email reminders.

Home Plaza A custom lobby with a show greeting and navigation to other show

locations

Auditorium

Attend scheduled live and on-demand presentations within the virtual

show. No downloads. No pop-ups. Comes with tools to search and

bookmark.

Exhibit Hall A 3-D show floor with custom exhibitor booths.

Resource

Center

A central repository of all show content – webcast presentations,

demos, documents and presentations with search and bookmark tools

Exhibitor

Booth

Booths can be chosen from template library or designed from existing

sketches. Booths can offer white papers, product collateral, demos,

rich media content, surveys, polls and giveaways to visitors. Group

and individual live chats are available for engaging with booth visitors

Communications

Center

Professional networking tools to find best matches for attendees,

message board forums, message center to send/receive messages

and individual or group chat areas.

• Collects specific information required by hosting organization

• Registration can be restricted to specific domain or registration can block specific domains

• Include Flash animation or static banner graphic

• Email confirmation and reminders

• Pre Event Registration data available for download in real time

• Post Event Emails can be sent automatically

+ Thanks for joining

+ Sorry we missed you

Registration - Fully Customizable

Registration – Social Media Integration

• Single sign-on via Facebook, LinkedIn or Google+

• Share with social media

Registration – Social Media Integration

• See who is attending within your LinkedIn network

Home Plaza • Pick from dozens of backgrounds or upload your own

• Enables easy navigation for attendees

• Use a walk-out greeter or jumbotron video screen

• Promote sponsors with banners

• Social media links for promoting

Home Plaza

Or easily upload a custom image from any camera or smart phone

Home Plaza Greet attendees with a Jumbrotron video or walk-out greeter



Attendees can...

Walk the exhibit floor…

Visit exhibitor booths,

chat with recruiters,

download literature,

watch videos, view &

apply for jobs, etc…

Attendees can...

Chat Live with Booth Reps

Attendees can... Participate in Webcast presentations…

Options:

• Audio + Slides

• Video Only

• Video + Slides



Attendees can...


Video can be webcam or high-

end camera feed. Display

slides as well.


Attendees can... Network in the lounge...

Engage in group and 1-1 chat... Message Board Forums – Post topics to

get the opinions of attendees or contribute

to the thread of conversation.

Interactivity

• One-to-one chat – can take place in any location

• Group chat – generally used in Plaza, Networking Lounge and Exhibit

Booths.

• Scheduled chats

• Booth Chat – group, one-to-one or attendee-to-booth rep

• Network Builder – an ability to search show attendees to exchange

vcards and chat • Message Board Forums – Post topics to get the opinions of

attendees or contribute to the thread of conversation.

• Messages – In-show email that can be forwarded to an external email

account

• Session Q&A – Every Keynote or Breakout can include moderated

Q&A, where attendees enter questions into the console and receive

answers either verbally during the Q&A portion of the session, or via

text response individually or to all session attendees.

• Session Polls – Single question polls can be included in any Session

• Session Surveys – a multiple question survey can be included in any

Session (may be used as Session evaluations)

• Booth Surveys – a multiple question survey can be included in each

Booth; may be used in conjunction with a prize drawing or other

incentive.

Key Differentiator Global / Multilingual Translation



Key Differentiator Mobile Device Support

+ Full interactivity

+ Viewing live and on-demand webcasts including video

+ Interacting with other visitors in the Networking Lounge

+ Chatting with booth reps

+ Participating in discussion forums

+ Accessing all on-demand content

+ Secure login

+ Use scroll, pinch zoom and other native device navigation

+ Full access to Q&A sessions


Key Differentiator Mobile Device Support – Smart Phone


Key Differentiator Easy Attendee Navigation

“Now Live” Indicator

When a live session is in progress the “Now

Live” button will appear.



Key Differentiator Easy Attendee Navigation

“What’s New” Button

For any returning attendee, new content that

has been added to the venue since their last

visit will be identified. This allows the newly

added content and locations to be easily

found and utilized more quickly, closing the

gap from their previous visit.

Clicking the Subscribe button will add the attendee to the ‘What’s New’ email list where they will receive a weekly email with a personalized list of the new content, jobs and locations that have been added to the conference.



ADMINISTRATOR CONSOLE

Venue Builder

Webcasting Studio Smart Reporting

Organizer Console

Behind The Scenes


Easy to Set Up


Easily pick from dozens of existing templates and colors or upload your own images from a camera or smart phone

Easy Booth Set Up

Step 1: Pick your design from dozens of templates and color choices

Step 2: Add your content

Booth Rep Dashboard


REPORTING & ANALYTICS

Demographic Metrics:

Who are they?

Where are they from?

How did they get here?

Did they attend?

Activity Metrics:

How long did they stay?

Where did they go?

Did they come back?

What did they view?

What did they take?

Whom did they talk to?

Interest Metrics:

What are they interested in?

What questions did they ask?

What information did they request?

Real Time Reporting & Analytics

Robust Reporting Webcasts Viewed, Booths Visited, Resources Accessed

Robust Reporting Social Interactions

Robust Reporting Registration Reports

• Registrants

+ The user who registered to the event

• Live Visitors

+ The users who visited the event

• No Shows

+ The users who registered to the event but have no

yet visited

• Origin Tracking

+ Any origin tracking codes used are listed along

with how many people registered and visited with

each one

• Registration Method

+ Breakdown of registrants and visitors per

registration method (microsite, fast access, SAML,

DB integration, social media, multi event

registration, system).

• Mobile

+ The Mobile report displays the number of visitors

and the average event visit time for each device

category

*Real-time reports are indicated by a green clock as

shown below and are updated every 5 minutes

Robust Reporting Attendee Reports

• Detailed Reports

+ Locations Per Visitor

• Shows which locations each visitor

went to and how long they spent in

each location

+ Job Applications

• Displays job postings and the

number of applications for each

position. Can filter down to jobs by

owner or location.

+ Audience Distribution

• Registrants or attendees distribution

be any single selection, registration

field.

+ Webcasts Per Visitor

• Visits and podcast downloads for a

selected group of webcasts


• Webcasts

+ Attendees and metrics per webcast

• Booths

+ Visitors and metrics per webcast

• Lounges

+ The attendees, visit time, forum posts and

public chat messages per lounge

• Resource Centers

+ The attendees, visit time and content views

per resource center

• Quizzes

+ Details on who tool quizzes and the results

• Surveys

+ Survey results and details of the users who

took the surveys


• Detailed Reports

+ Webcast Additional Info

• Additional metrics per webcast

+ Booth Additional Info

• Additional metrics per booth

+ Halls

• The attendees and visit time per hall

+ Moderated Chat

• Attendees and metrics per

moderated chat

+ Job Centers

• The attendees, visit time and content

views per job center

Engagement Index The Ultimate Lead Metric

Demographics Activities Interest

Engagement Index

Data Centers

• Two Data Centers with Instantaneous Fail-Over

• Complete A / B Path Redundancy

• Triple CDN Redundancy

CDN

101010111

010001110

01 CDN

CDN

Virtual Events

A

B

1

2

3

1 2 3

Unmatched Speed, Scalability & Reliability

FANATICAL SUPPORT

Account Manager

•Manages account and tracks major project milestones

•Monitors account health

•Primary point of escalation

•Assists with contract questions

•Resolves billing questions

Virtual Event Manager

•Primary point of contact throughout the Virtual Show

•Manages timeline, project plan and all deliverables

•Manages all support tasks in relation to the show

•Monitors live show

Webcast Manager

•Primary point of contact throughout the Webcast production

•Manages timeline, project plan and all deliverables

•Manages all support tasks in relation to the webcast

•Monitors live webcast

1 2 3 4 5 6 7 8 9 10 11 12

Registration Setup Audience Recruitment

Show Design and Navigation

Setup Show Locations

Setup Sponsors and Booths

Upload and Manage Content

Review and Test

Staff Training

Key Differentiator Dedicated Support Before, During & After Your Conference

The Virtual Event Process Robust Technology + People + Proven Process = SUCCESS

KICK–OFF &

PLANNING

MICROSITE LAUNCH

BOOTHS & RESOURCE CENTER BUILD

WEBCAST/WEBINAR PRODUCTION

VENUE/EVENT CUSTOMIZATION EMAIL

REMINDERS

ENVIRONMENT REVIEW

EVENT LIVE

PROJECT SCHEDULE

VIRTUAL EVENT CREATION FORM

MICROSITE CREATION FORM

BUILD MICROSITE BOOTH CONTENT

GUIDE AND TRAINING

BOOTH ACCOUNTS FORM

BUILD BOOTHS

BOOTH REP TRAINING

CREATE WEBCAST LOCATIONS

WEBCAST CONTENT CHECKLIST

WEBCAST CONTENT

VENUE CONTENT

VEC/VENUE BUILD

EMAIL COPY

SCHEDULE EMAIL BLASTS

CLIENT COMMUNIQUE CONFERENCING

CREATE VIRTUAL EVENT

Responsibilities:

CASE STUDIES

48

Virtual Learning Environment so employees could instantly access content, SME’s and collaborate with peers

Reduced cost from $2,000+ to $62 per trainee

Saved almost $2,000,000

Case Study Virtual Training

Doctors, patients and providers are using new media to connect, network and collaborate – Novartis wants to harness this trend

Novartis trained 1,000 sales and marketing employees on social media tools, guidelines, and compliance

The exhibition hall hosted partners like McCann, Nielsen, Sermo, PatientsLikeMe, TNS Healthcare and more

Case Study Virtual Training

Case Study Virtual Partner Conference

Educated 2,000 partners in 2 days across 82 countries.

Over 4,000 information downloads

5,000 booth visits

900 chats

Case Study Virtual Job Fair

3.36 cost per attendee

20,719 registrants (400% of target)

10,903 attendees

34,302 booth visits

40 countries represented

Case Study Virtual Trade Show – Lead Generation

True virtual campus, with several virtual environments

The world’s largest virtual environment for lead generation

More qualified leads and lowered CPL to under $20

Sales pipeline of over $475,000,000

Actual revenue of $98,400,000

Case Study Virtual Training Center

52% viewed ALL training content available

Average visit time was 2 hours and 12 minutes

The training team tracked learning behavior the first 120 days and the adjusted the environment structure content to improve results

Contact Us

Website: www.VirtualTradeShowHosting.com/vshow

Email: [email protected]

Phone:

• US & Worldwide: 1+866-332-2255 or 1+202-266-0058

• Canada: 1+866-332-2255

• UK: 0808 238 0649

• Ireland: 1 800932407

http://www.virtualtradeshowhosting.com/vshow

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