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virtual techdays INDIA 18-20 august 2010 ENTERPRISE BI IN MANUFACTURING Jatin Sheth Platform Strategy Advisor, Microsoft India

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What is BI A quick overview of BI and its benefits Why is BI different in manufacturing Challenges unique to the manufacturing and process industries A deeper look at information systems in these industries Current and future trends in BI Microsoft's vision and strategy for BI BI for the masses available, accessible and usable virtual techdays INDIA 18-20 august 2010 S E S S I O N A G E N D A

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virtual techdays INDIA 18-20 august 2010 OVERVIEW: WHAT IS BUSINESS INTELLIGENCE? And What Are Its Benefits?

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Methodology, technology, and best practices of using data to drive decisions and understand the business Provides historical, current, and predictive perspectives Combines operational and strategic views virtual techdays INDIA 18-20 august 2010 What Is Business Intelligence?

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Visual displays of information needed to achieve business objective(s) Single-screen display of information Alerts the user to issues or problems Operational, performance, personal virtual techdays INDIA 18-20 august 2010 What Are Dashboards?

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Elements of a dashboard Align strategies and organizational goals Measure and manage Key Performance Indicators (KPIs) Modeled after the business, not the data virtual techdays INDIA 18-20 august 2010 What Are Scorecards?

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Respond quickly and take advantage of changing market conditions Accelerate new product time-to-market Improve planning & scheduling; Reduce inventory costs Maintain assets and improve product quality Provide transparency & accountability and promote collaboration Quickly generate established reports and easily create ad-hoc reports Analyze data across multiple systems and integrate new data sources Make reports easy to access (browser), customizable and interactive Keep information current Make better decisions faster virtual techdays INDIA 18-20 august 2010 BI Benefits Business And Technical

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virtual techdays INDIA 18-20 august 2010 BUSINESS INTELLIGENCE IN MANUFACTURING

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Global competition Growth imperative Innovation mandate Cycle time, quality, cost Complex value chain Outsourcing Complex products Financial discipline Regulatory compliance virtual techdays INDIA 18-20 august 2010 The CXOs View Of The Business

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Innovation management and new product design CAD, CAM, analysis and simulation Process control and automation: PLCs, DCS, SCADA Flexible manufacturing systems Health, safety and environment Transaction processing systems ERP, DMS, CRM Personal productivity and collaboration virtual techdays INDIA 18-20 august 2010 The Need For Information Systems In Manufacturing

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virtual techdays INDIA 18-20 august 2010 Integration Of Information Systems DESIGN Cust reqments to engg specs Specs to sub- systems Verify designs Test fabrication processes PRODUCTION Receive work order Scheduling Moving material Gather product data Assemble products BUSINESS Marketing Cost accounting Taking orders Documenting procedures Distribution Integration Through IT

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virtual techdays INDIA 18-20 august 2010 IT Systems In Discrete Manufacturing CUSTOMERSCUSTOMERS CUSTOMERSCUSTOMERS SUPPLIERSSUPPLIERS SUPPLIERSSUPPLIERS Hardware Network OS Database Middleware Data Warehouse MES PLM / Workflow CAD / CAM CAE CPC Embedded systems Web Procurement (E-Comm) Web Procurement (E-Comm) VMS Warranty Mgmt Warranty Mgmt Product Tracking Product Tracking Call Centers Help Desk Dispatch Mgmt Dispatch Mgmt Data Warehouse Apps Web Mkt Web Sales (E-Comm) Web Mkt Web Sales (E-Comm) Logistics, Transport Logistics, Transport DMS Inventory Mgmt Order Fulfillment APS SFA CRM Supervisory Control EAM Automation Systems Production Planning Product / Process Design Sourcing / Inbound Logistics Manufacturing / Production Sales and Marketing Distribution / Outbound Logistics Post-sales Service and Support Enterprise Portal / KM / DMS MIS & Reporting BI & Analytics UC

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virtual techdays INDIA 18-20 august 2010 IT Systems In Process Industries Field Equipment: Sensors, Actuators (Level 0) Rudimentary Control: On/Off, PID, PLCs, DCS, SCADAs (Level 1) Advanced Control & Optimization: MPC, Fuzzy logic, NNs (Level 2) Manufacturing Execution Systems (Level 3) MRP (Level 4) CRM SCM ERP (Level 4)

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LevelMajor FunctionInformation SystemsTypical Data HandledInformation Processed 4ERP: Planning, scheduling, supply chain and logistics Databases, Applications, Interfaces Enterprise level metrics such as sales, finance, manpower Ability to plan and allocate resources to achieve corporate targets 3MES plant-wide optimization & management Process historians, Database applications, Middleware Plant operational metrics such as production, inventory, energy Ability to optimize and execute operations across the entire plant 2Automation and advanced process control SCADAs, PC-based systems Unit operation targets; Metrics of level 1 control performance Ability to operate a unit at its optimal point 1Basic control, rectification, statistical analysis PLCs, DCS, Soft sensorsVariable set-points; Process values; Alarms Ability to maintain process variables at desired conditions; Application logic 0Measurement and sensing, on-line monitoring Sensors, actuators, field devices Measured values of actual process variables, e.g., temperature, pressure, etc. Current state of process streams and equipment virtual techdays INDIA 18-20 august 2010 Level-wise System Capabilities

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Level 0 sensors: Continuous to milliseconds Level 1 basic control: Milliseconds to seconds Level 2 APC: Seconds to minutes Level 3 and MES: Minutes to hours MRP: Hours to days ERP: Days to months SCM/CRM: Weeks to years virtual techdays INDIA 18-20 august 2010 The Complexity Of Time Scales

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virtual techdays INDIA 18-20 august 2010 CURRENT AND FUTURE TRENDS IN BUSINESS INTELLIGENCE

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virtual techdays INDIA 18-20 august 2010 BI - Today And Tomorrow Traditional Approach IT Owned & Managed Slow to Respond Monolithic Not Interactive SiloSiloSiloSilo BI for the Masses Business Owned, IT Managed Agile & Flexible Self-service Collaborative

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virtual techdays INDIA 18-20 august 2010 Todays Challenges Decision Making Challenges Information is not usable by the business Many systems and tools not integrated with the way people work Require IT to create, manage and change Organizational Effectiveness Challenges Difficult to find and access the right information Multiple siloed information hubs Different versions of the truth Organizational success poorly communicated IT Enablement Challenges Cannot respond rapidly to changing business needs Multiple platforms and limited standards support Difficult to scale solutions over inflexible architectures 24x7 system availability required

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virtual techdays INDIA 18-20 august 2010 MICROSOFTS VISION AND STRATEGY FOR BI

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virtual techdays INDIA 18-20 august 2010 People-Ready Business Intelligence Visualization Analytics Dashboards and Scorecards Collaboration Query and Reporting, Data Integration Personal Productivity Predictive Analytics and OLAP Analysis Metrics Management

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virtual techdays INDIA 18-20 august 2010 Integrated Business Intelligence End-to-End only from Microsoft Business User Experience Business Collaboration Platform Data Infrastructure & BI Platform Data Infrastructure and BI Platform Analysis Services Reporting Services Integration Services Master Data Services Data Mining Data Warehousing

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virtual techdays INDIA 18-20 august 2010 Integrated Business Intelligence End-to-End only from Microsoft Business User Experience Business Collaboration Platform Dashboards & Scorecards Excel Services Web forms & workflow Collaboration Search Content Management LOB data integration Business Collaboration Platform Data Infrastructure & BI Platform

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virtual techdays INDIA 18-20 august 2010 Integrated Business Intelligence End-to-End only from Microsoft Business User Experience Familiar User Experience Self-Service access & insight Data exploration & analysis Predictive analysis Data visualization Contextual visualization Business Collaboration Platform Data Infrastructure & BI Platform

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virtual techdays INDIA 18-20 august 2010 Conclusion: The Microsoft Difference World-Class Experience Empowered People Dynamic Systems Get faster results with a fluent BI User Interface Personalized BI experiences for individual role and work-styles Complete suite of BI capabilities across web, mobile device, desktop Get faster results with a fluent BI User Interface Personalized BI experiences for individual role and work-styles Complete suite of BI capabilities across web, mobile device, desktop Interoperate with existing systems using services and connectors Scale on secure and reliable enterprise class infrastructure Build new BI capabilities on top of enterprise standards Interoperate with existing systems using services and connectors Scale on secure and reliable enterprise class infrastructure Build new BI capabilities on top of enterprise standards

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virtual techdays INDIA 18-20 august 2010 USEFUL LINKS Microsoft Business Intelligence Solutions http://www.microsoft.com/bi http://www.microsoft.com/bi Microsoft BI Product Capabilities http://sharepoint.microsoft.com/product/capabilities/bi/ http://sharepoint.microsoft.com/product/capabilities/bi/ Microsoft SharePoint 2010 http://www.microsoft.com/sharepoint http://www.microsoft.com/sharepoint

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virtual techdays THANKS 18-20 august 2010 jatins@microsoft.com