virtual benefits fair

© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255

Virtual Benefits Fair Platform

http://www.virtualjobfairhosting.com/


A Little Background About Us

• Fully Hosted Cloud-Based Service

• Leading Provider of Virtual Event and Conferencing Solutions

• 15+ years experience

• ~2,389 Employees in 26 countries worldwide

• Delivered 25,000 events to 5 million participants

• Global Footprint; Offices and Production Capabilities in Americas, Europe, Asia-Pacific

• Ranked #1 Virtual Conference Technology by Forrester Research

• Extensive blue chip client base

• Largest services team in the Industry

• Communiqué Conferencing has maintained an A+ rating with Business Bureau's (BBB)

Accredited Business certification since October 2002. This award confirms Communiqué's

commitment to customer satisfaction and excellence in business practices.

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A+



Global Presence

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Map Legend

IOperations / Call Centre

IBridging / Data Center Location (Audio/Web/Video)

IUC Data Center Location

IIn-country Presence

Local Presence

(Administrative/Sales Offices, R&D)

Commitment to

personal

attention Approximately 900

meeting consultants

& account managers

Over 1,700

operations staff

worldwide

Event Service Centers

Voice Bridging Centers

Web Data Centers

Streaming Servers

Call Centers

Video Bridging Centers

Network Operations Center

Sales/Administrative Offices



Partial Clients

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http://www.cardinal.com/index.asp

http://www.cisco.com/en/US/hmpgs/index.html

http://pfizer.com/main.html

http://www.delta.com/home/index.jsp

© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 6

OPEN ENROLLMENT CHALLENGES

In addition to large multi-national companies, small and

mid-sized organizations are increasingly employing

employees that telework or are geographically dispersed

in remote office locations. This makes the annual open

enrollment process a much greater challenge.

In most organizations, it’s all too rare that employees get

opportunities to ask questions and engage with benefits

representatives – often simply due to lack of time and

resources.



Time for a new approach? virtual

benefits fair not only gave

employees greater access to HR

support via the educational tools and

access to documents provided in the

environment, it also help eliminate

some of the fixed costs associated

with enrollment, such as paper and

postage for enrollment kits.

#nogutsnoglory



Virtual Benefits Fair

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SAME BENEFITS AS A PHYSICAL BENEFITS FAIR

Supplier Exhibitor

Booths

Benefits Supplier

Interaction

Networking

Presentations



Features



Virtual Benefits Fair Features

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Registration Beautiful customized landing pages for attendee registration including

email reminders.

Home Plaza A custom lobby with a show greeting and navigation to other show locations

Auditorium Attend scheduled live and on-demand presentations within the virtual show.

No downloads. No pop-ups. Comes with tools to search and bookmark.

Exhibit Hall A 3-D show floor with custom exhibitor booths.

Resource Center A central repository of all show content – webcast presentations, demos,

documents and presentations with search and bookmark tools

Exhibitor Booth

Booths can be chosen from template library or designed from existing

sketches. Booths can offer white papers, product collateral, demos, rich

media content, surveys, polls and giveaways to visitors. Group and

individual live chats are available for engaging with booth visitors

Communications Center

Professional networking tools to find best matches for attendees, message

board forums, message center to send/receive messages and individual or

group chat areas.



Powerful 3D Virtual Conference Venue

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Exhibit Hall Networking Lounge

Theater / Conference Hall

Resource Center



1) Built-In Communique Registration Form

• Created using Communique’s easy registration form builder

• Stakeholders & Visitors register & log in via the Communique registration site

2) “Fast Access” Integration

• Registration is done on the customer’s website [or some other site/application]

• User’s information is saved in the Communique Data Base

3) Database Integration

• Registration is done on the customer’s website [or some other site/application]

• Upon login – Communique will check the customer's DB and retrieve user’s information into the Communique DB

4) File upload

• The customer provides all registrant information in a (.csv) file

• The file is uploaded by Communique to the Communique database

Registration – Flexible Options

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• Collects specific information required by hosting organization

• Registration can be restricted to specific domain or registration can block specific domains

• Include Flash animation or static banner graphic

• Lead Origin/Campaign source tracking codes

• Email confirmation and reminders

• Pre Event Registration data available for download in real time

• Post Event Emails can be sent automatically

– Thanks for joining

– Sorry we missed you

Registration – Communique Form

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Home Plaza

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• Pick from dozens of backgrounds or upload your own

• Enables easy navigation for attendees

• Use a walk-out greeter or jumbotron video screen

• Promote sponsors with banners

• Social media links for promoting



Home Plaza

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Or easily upload a custom image from any camera or smart phone



Home Plaza - Greeter

Greet attendees with a Jumbotron video or walk-out greeter

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Benefits Exhibit Hall

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Attendees can enter a convention floor, collect information that is

important in their briefcase and then refer back to it when they want to.



Exhibitor Booth

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Chat with representatives, download plan materials, watch instructional videos, etc.



Booth Features

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Chat Live with Booth Reps…



Booth Features

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Booth Rep Proactive Chat Invite



Booth Features

Chat, Forum and Social Media Links

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Send Offline Message

to Booth Owner Live Booth Chat

Forum

w/Threaded

Discussion

Links to Social Media

or Display Live Feed



Booth Features

Information Kiosk

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Access documents, view/download

literature, watch videos, take a survey,

prize giveaway, watch presentations, etc



Booth Features

Scheduled Announcements

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Theater - Webcasts

Formats:

• Audio + Slides

• Video Only

• Video + Slides

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Options:

• Live

• Semi-Live

• On-Demand



Resource Center

Central repository for digital content (videos, documents, etc.)

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Networking Features

Group Chat Post Forum Topics Share Threaded Discussions

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Networking Lounge Location



Networking Features

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Peer networking is a key element of any

trade show. Attendees can see who is

attending and who has attended the

event. Attendees can chat with each

other and share business cards.

Peer Networking



• One-to-one chat – can take place in any location

• Group chat – generally used in Plaza, Networking

Lounge and Exhibit Booths.

• Scheduled chats

• Skype Video Conference

• Booth Chat – group, one-to-one or attendee-to-booth rep

• Network Builder – an ability to search show attendees to exchange vcards and chat

• Message Board Forums – Post topics to get the opinions of attendees or contribute to the thread of

conversation.

• Messages – In-show email that can be forwarded to an external email account

• Session Q&A – Every Keynote or Breakout can include moderated Q&A, where attendees enter

questions into the console and receive answers either verbally during the Q&A portion of the session, or

via text response individually or to all session attendees.

• Session Polls – Single question polls can be included in any Session

• Session Surveys – a multiple question survey can be included in any Session (may be used as Session

evaluations)

• Booth Surveys – a multiple question survey can be included in each Booth; may be used in conjunction

with a prize drawing or other incentive.

• Prize Giveaways

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Key Differentiator

Interactivity



Key Differentiator

Global / Multilingual Translation – 37 Languages

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Key Differentiator

• Full interactivity

• Viewing live and on-demand

webcasts including video

• Interacting with other visitors

in the Networking Lounge

• Chatting with booth reps

• Participating in discussion

forums

• Accessing all on-demand

content

• Secure login

• Use scroll, pinch zoom and

other native device navigation

• Full access to Q&A sessions

Mobile Device Support

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Key Differentiator

Easy Attendee Navigation – Now Live Indicator

“Now Live” Indicator

When a live session is in progress

the “Now Live” button will appear.

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Key Differentiator

Easy Attendee Navigation – What’s New Indicator

“What’s New” Indicator

For any returning attendee, new content that

has been added to the venue since their last

visit will be identified. This allows the newly

added content and locations to be easily found

and utilized more quickly, closing the gap from

their previous visit.

Clicking the Subscribe button will add the

attendee to the ‘What’s New’ email list

where they will receive a weekly email with

a personalized list of the new content, jobs

and locations that have been added to

the conference.

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Key Differentiator

Gamification

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Key Differentiator

Gamification - Leaderboard

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Key Differentiator

3rd Party Software Integration

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Communique virtual conference platform has integration with leading 3rd party

LMS and CRM software. An API or SAML is available to integrate with other

software or databases to pass information or allow Single Sign On (SSO)..



Administrator Console



Easy to Set Up

Easily pick from

dozens of existing

templates and

colors or upload

your own images

from a camera or

smart phone

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Easy to Set Up

Easily pick from

dozens of existing

templates and

colors or upload

your own images

from a camera or

smart phone

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Easy Booth Set Up

Step 1 Pick your design from dozens of templates and color choices or

upload your own background image from any camera or smart phone

Step 2 Add your content

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Booth Rep Dashboard

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Reporting & Analytics



Detailed Analytics & Reporting

Attendee Reporting

• Who are they?

• Where did they come from?

• Where are they located?

• Did they attend after registering?

Activity Metrics

• How long did they stay?

• Which locations & booths did they visit?

• What did they view?

• What did they take?

• Whom did they chat or talk to?

Interest Metrics

• What are they interested in?

• What questions did they ask?

• What information did they request?

• Did they view documents, videos or other

content?

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Registration & Attendance Reporting



Click for each booth

to access a report of

booth visitors

Click for each

booth to access

booth chats

Click to see booth

content (docs,

videos, etc.)

accessed

Click to see social

media shares and

messages

Booth Reporting



Robust Reporting

Webcasts Viewed, Booths Visited, Resources Accessed

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Robust Reporting

Registrants • The user who registered to the event

Live Visitors • The users who visited the event

No Shows • The users who registered to the event but have no yet visited

Origin Tracking • Any origin tracking codes used are listed along with how many

people registered and visited with each one

Registration Method • Breakdown of registrants and visitors per registration method

(microsite, fast access, SAML, DB integration, social media, multi event registration, system).

Mobile • The Mobile report displays the number of visitors and the

average event visit time for each device category

*Real-time reports are indicated by a green clock

as shown below and are updated every 5 minutes

Registration Reports

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Robust Reporting

Attendee Reports

Detailed Reports

Locations Per Visitor • Shows which locations each visitor went to

and how long they spent in each location

Job Applications • Displays job postings and the number of

applications for each position. Can filter down to jobs by owner or location.

Audience Distribution • Registrants or attendees distribution be any

single selection, registration field.

Webcasts Per Visitor • Visits and podcast downloads for a

selected group of webcasts

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Robust Reporting

Attendee Reports

Webcasts • Attendees and metrics per webcast

Booths • Visitors and metrics per webcast

Lounges • The attendees, visit time, forum posts and public chat messages

per lounge

Resource Centers • The attendees, visit time and content views per resource center

Quizzes • Details on who tool quizzes and the results

Surveys • Survey results and details of the users who took the surveys

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Robust Reporting

Attendee Reports

Detailed Reports

Webcast Additional Info • Additional metrics per webcast

Booth Additional Info • Additional metrics per booth

Halls • The attendees and visit time per hall

Moderated Chat • Attendees and metrics per moderated chat

Job Centers • The attendees, visit time and content views

per job center

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Worldclass Infrastructure



A

B

Unmatched Speed, Scalability & Reliability

DATA CENTERS

CDN

CDN

CDN Virtual Events

Two Data Centers

with Instantaneous

Fail-Over

Complete

A / B Path

Redundancy

Triple CDN

Redundancy

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Fanatical Support



Key Differentiator

Dedicated Support Before, During & After Your Virtual Conference

• Manages account and tracks

major project milestones

• Monitors account health

• Primary point of escalation

• Assists with contract questions

• Resolves billing questions

• Primary point of contact

throughout the Virtual Show

• Manages timeline, project plan

and all deliverables

• Manages all support tasks in

relation to the show

• Monitors live show

• Primary point of contact

throughout the Webcast

production

• Manages timeline, project plan

and all deliverables

• Manages all support tasks in

relation to the webcast

• Monitors live webcast

Account

Manager

Virtual

Event

Manager

Webcast

Manager

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The Virtual Event Process

Robust Technology + People + Proven Process = SUCCESS

Kick–off &

planning

Registration

Page

Launch

Booths & resource center build

Webcast/webinar production

Venue/event customization Email

reminders

Environment

Review Event live

Booth Accounts

Form

Booth Content

Guide and Training

Build Booths

Booth Rep Training

Webcast Content

Checklist

Create Webcast

Locations

Webcast Content

Email Copy

Schedule Email

Blasts

Microsite Creation

Form

Build Microsite

Venue Content

VEC/Venue Build

Project Schedule

Virtual Event

Creation Form

Create Virtual

Event

Responsibilities: Client Communique Conferencing

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Awards

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Brandon Hall Award Winner – 2011, 2012

First Place and Ex Award - 2011

“Most Innovative” – 2010 & 2011

3 Awards with Elearning! Magazine 2012,2013

Best Technology – Virtual Learning 2013

Event Design Magazine “Best Virtual

Environment - 2012

Best Virtual Learning Environment By Elearning! & Government Mag - 2014


© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 56

Traditional benefits fairs are costly and only attracted about

11 percent of the ACS employee population in the past.

Virtual Benefits Fair costs less, provides a better vehicle for

employees to engage with the information, allows spouses

and family members to participate and ultimately leads to

more informed enrollment decisions.

“

”

During the first week of the four-week enrollment period, over

5,000 employees spent an average of 45 minutes in the

interactive, virtual benefits fair. Over 20,000 documents

being downloaded and the average visit lasting more than an

hour.

Silvia Khan– HR Director

Affiliated Computer Services, Inc., a Xerox company



Contact Us

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[email protected]

• US & Worldwide: 1+866-332-2255 or 1+202-266-0058

• Canada: 1+866-332-2255

• UK: 0808 238 0649

• Ireland: 1 800932407


virtual benefits fair

Recruiting & HR