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DBHDS Vision: A life of possibilities for all Virginians Virginia’s ISP Redesign and the CMS Final Rule Presented by Eric Williams, CRC Provider Development DBHDS Division of Developmental Services June 2015 vaACCSES Provider Summer Conference

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DBHDS Vision: A life of possibilities for all Virginians

Virginia’s ISP Redesign and the CMS Final Rule

Presented by Eric Williams, CRC

Provider Development

DBHDS Division of Developmental Services

June 2015

vaACCSES Provider Summer Conference

Slide 2

The “real” policies are written in the hearts of people and will express themselves in practice notwithstanding what is contained in official policy.

Michael Kendrick (2000)“When People Matter More Than Systems”

One Page Description Samples

Overview

Today includes:

How key CMS plan requirements have impacted Virginia’s PC ISP;

Overview that demonstrates the development of the comprehensive plan;

An opportunity for questions.

CMS Final Rule

Focuses on:

• Enhancing quality

• Adding protections

• Full access to the benefits of community

Defines Person-Centered Planning Requirements

Virginia’s PC ISP and other documentation

CMS ProcessRequirements

CMS PlanRequirements

Reflect clinical and support needs that have been identified through a functional needs assessment.

CMS PlanRequirements

Person

SIS

Part V Plan for Supports

PC Reviews and Learning

At the Annual ISP

Meeting

After the Annual

ISP Meeting

Before the Annual

ISP Meeting

The ISP Learning Cycle

Important TO

Important FOR

Part III Shared

Planning

Part IV Agreements

Part II Personal Profile

Part I Essential

Information

STARTDocumentation

Slide 10

Part I Essential

Information

Part II Personal Profile

Part III Shared

Planning

Part IV Agreements

Part V Plan for Supports

• Reflect the individual’s strengths and preferences.

• Be understandable (e.g. linguistically, culturally, and disability considerate) to both the individual receiving HCBS/the individual’s support system.

CMS PlanRequirements

ISP: Part II Personal Profile

Before the Annual

ISP Meeting

• Led by the person/representative where possible;• Includes people chosen by the person;• Provides needed support to direct;• Times and locations are based on the individual;• Reflects cultural considerations;• Be written in plain language and accessible to

individuals with disabilities and personswho are limited English proficient…

CMS ProcessRequirements

ISP: Part II Personal Profile

Before the Annual

ISP Meeting

Reflect the services and supports (paid and unpaid) that will assist the individual to achieve identified goals, and the providers of those services andsupports, including natural supports.

CMS PlanRequirements

Part I: The Essential Information

Part I: The Essential Information

Friends & Community Contacts

ISP: Part I Essential Information

Before the Annual

ISP Meeting

The use of instructions and guidance…

Part II: The Personal Profile

The Planning Partner

Part II: The Personal Profile

Who can be a Planning Partner?

A friend…family member…

support provider…

Part II: The Personal Profile

What does a Planning Partner do?

Helps the individual with:

-gathering information, -arranging planning meetings,-contacting partners,-identifying off-limit topics,-communicating with the SC.

People under guardianship or other legal assignment of individual rights, or who are being considered as candidates for these arrangements, should have the opportunity in the PCP process to address any concerns.

CMS ProcessRequirements

Part I: The Essential Information

Representation

ISP: Part I Essential Information

Before the Annual

ISP Meeting

Prevent service duplication and/or the provision of unnecessary services/supports.

Includes individually identified goals and outcomes.

Reflect risk assessment, mitigation, and backup planning.

CMS PlanRequirements

Slide 25

Part III Shared

Planning

Part IV Agreements

How planning proceeds...

2626

What makes a person happy, content, fulfilled

• people, pets

• daily routines and rituals,

• products and things,

• interests and hobbies,

• places one likes to go

Important TO

2727

What we need to stay healthy, safe and valued

• physical and emotional health

• safety and security

• things that make you valued in community

Important FOR

28

Do you know what is needed for health and happiness?

TO FOR

Slide 29

Community

Work Learning

Relationships

Home

Transportation & Travel

Health & Safety

MoneyTO FOR

Part II: The Personal Profile

Slide 30

Part II: The Personal Profile

Before the Annual

ISP Meeting

ISP: Part II Personal Profile

Slide 31

Part III: Shared Planning

Slide 32

ActionPlanning

Traditional Planning

Separate GoalsObjectivesStrategies

SharedOutcomesAction Steps• Instructions

Part III: Shared Planning

Slide 33

At the Annual ISP

Meeting

Part III: Shared PlanningISP: Part III Shared Planning

Slide 34

Writing outcomes…

Name important TO.

Writing an outcome based on the heart of each issue

provides for a variety of ways to support a person having

what he or she wants.

Part III: Shared Planning

Slide 35

Writing outcomes…

Steve eats dinner with his friends.

Previous outcome example:

Steve goes to Pizza Shack in order to eat with his friends.

Updated outcome examples:

Steve spends time with his friends. Steve goes out to eat.

Part III: Shared Planning

Slide 36

Part V: Plan for Supports

Writing activities/action steps…

Name action verb activity.

Writing an activity is based on what can be seen when

supporting a person to learn or have what he or she

wants.

Slide 37

Community

Work Learning

Relationships

Home

Transportation & Travel

Health & Safety

Money

Outcome: 1. Steve eats dinner with his friends.

Personal Profile: Important TO

Part III: Shared Planning

Slide 38

Outcome: 1. Steve eats dinner with his friends.

Steve makes dinner plans.

Steve chooses and invites his friends.

Steve goes to dinner with his friends.

Steve cooks dinner for his friends.

Day Support*

Residential*

Residential*

Friend

Who?

Plan for Supports*

Part III: Shared Planning

Slide 39

Residential

Who?Skill-building? Yes No

When Steve can use the internet or phone book to locate preferred restaurants and identify, call and invite at least 3 friends to a meal.

Supports are no longer wanted/needed when…

Can a skill be developed?

Can assistive technology be used?

Can natural supports be introduced?

Can the condition improve?Guiding

questions

Steve makes dinner plans.

Part III: Shared Planning

Slide 40

Community

Work Learning

Relationships

Home

Transportation & Travel

Health & Safety

Money

Outcome: 1. Steve has his own business and makes more money.

Personal Profile: Important TO

Part III: Shared Planning

Slide 41

Outcome: 2. Steve has his own business and makes more money.

Steve budgets his money to save $500.

Steve obtains an employment evaluation.

Steve obtains a business license.

Steve develops a business plan.

Support Coordinator*

Supported Employment*

Residential*

Who?

Supported Employment*

Plan for Supports*

Part III: Shared Planning

Slide 42

Skill-building? Yes No

Supports are no longer wanted/needed when…

When Steve develops a business plan that contains all necessary elements and presents it to the small business development center.

Steve develops a business plan.

Supported Employment

Who?

Can a skill be developed?

Can assistive technology be used?

Can natural supports be introduced?

Can the condition improve?Guiding

questions

Part III: Shared Planning

Slide 43

Part III: Shared PlanningISP: Part III Shared Planning

CMS PlanRequirements

Reflect risk factors and measures in place to minimize them, including individualized backup plans and strategies when needed.

Part I: The Essential Information

Part II: The Personal Profile

What active medical or behavioral support needs must be planned for with Mary?

Part II: The Personal Profile

Active Medical and Behavioral Support Needs: Mary

ISP: Part I Essential Information

Before the Annual

ISP Meeting

Part II: The Personal Profile

Active Medical and Behavioral Support Needs: Mary

ISP: Part I Essential Information

Before the Annual

ISP Meeting

Part II: The Personal Profile

We need to begin thinking about how active medical and behavioral support

needs relate to the important Toinformation.

To plan successfully…

Part II: The Personal Profile

What is important TO Mary

about Health

and Safety?

ISP: Part II Personal Profile

Before the Annual

ISP Meeting

What if Mary also had asthma?

Outcome: Mary breathes easily.

Breathing easily. Using an inhaler each day.

Important TO Important FOR

Based on what we know about Mary, to resolve this outcome ask…

Can she develop a skill?

Can assistive technology be used?

Can natural supports be introduced?

Part III: Shared Planning

Can the condition improve?

Guiding questions

ISP: Part III Shared Planning

At the Annual ISP

Meeting

Outcomes needed to complete Shared Planning

1: The 5 required life areas2: The active medical and behavioral

needs outcomes3: The 3 standard outcome options

Part III: Shared PlanningISP: Part III Shared Planning

The 5 required life areas…

Work & Alternates to WorkLearning & Other Pursuits

Community & InterestsHome

Health & Safety

Part III: Shared PlanningISP: Part III Shared Planning

The “Active Needs” outcomes…

MedicalBehavioral

Communication

Sensory needs

Fall risk

Psychiatric needs

DiabetesHeart conditions

Causing harm

Hurting oneself

Taking from others

Part III: Shared PlanningISP: Part III Shared Planning

The 3 standard outcome options…

Routine health and safetyPeriodic Supports

Support Coordination

Steve is healthy, safe and a valued member of his community.

Steve has something to do when plans are cancelled.

Steve’s outcomes are achieved.

Part III: Shared PlanningISP: Part III Shared Planning

Slide 57

Steve is not tired all the time due to diabetes.

Steve explores different ways to enjoy music.

Steve has more friends.

Steve is healthy, safe and a valued member of his community.

Steve has something to do when plans are cancelled.

Steve’s outcomes are achieved.

Steve is organized.

Part III: Shared Planning

Steve has his own business and makes more money.

Active Medical/Behavioral?

5 required life areas?3 standard outcome

options?

ISP: Part III Shared Planning

Reflect that the current residential setting was the individual’s choice and is integrated in, and supportive of full access of the individual to the greater community.

CMS PlanRequirements

• Offers informed choices about services and providers;

• Records alternate HCBS settings considered;

• Provides confirmation that the setting is chosen by the individual.

CMS ProcessRequirements

Provider Choice and Notification form

Part I: The Essential InformationISP: Part I Essential Information

Before the Annual

ISP Meeting

Part I: The Essential Information

Part I: The Essential Information

The Plan for Self-Sufficiency

Considers future plans for inclusion;

Replaces “discharge plan” in the ISP;

Applies to every individual.

ISP: Part I Essential Information

Before the Annual

ISP Meeting

Part I: The Essential Information

Steve

ISP: Part I Essential Information

Before the Annual

ISP Meeting

Part I: The Essential Information

Part I: The Essential InformationISP: Part I Essential Information

Before the Annual

ISP Meeting

Part I: The Essential InformationISP: Part I Essential Information

Part I: The Essential Information

Document that any modifications to compliance with the HCB settings requirements for provider owned/operated residential settings are supported by a specific assessed need and justified in the PCSP…

CMS PlanRequirements

1. Individualized assessed need. 2. Previous positive interventions and supports.3. Less intrusive methods. 4. A clear description of the condition. 5. Collection and review of data (for efficacy).6. Time limits for periodic reviews.7. Informed consent of the individual. 8. Assurance that supports will cause no harm.

CMS PlanRequirements

Part V: Plan for Supports

Slide 72

Per the Office of Human Rights the record should show:

• the medication prescribed, to include dosage;

• an acknowledgement, if appropriate, that theindividual/decision-maker was made aware of the risk/benefits/side effects by the prescribing physician;

• contact information for the prescribing physician for any further questions;

• the signature of individual and/or decision-maker.

Psychotropic Medication Use

Part I: The Essential InformationPsychotropic Medication Use

• Include services that afford the individual the option to self-direct.

CMS PlanRequirements

CMS PlanRequirements

• Be distributed to the individual and others involved in the PCSP.

CMS PlanRequirements

• Identify the individual and/or entity responsible for monitoring the plan.

The PCSP must be reviewed and revised upon reassessment of functional need at least once every 12 months, OR when the individual’s circumstances/needs change, OR at the request of the individual.

CMS PlanRequirements

A method to update the plan.

CMS ProcessRequirements

Slide 83

Contacts and resources:Community Resource Consultants (PC ISP): http://www.dbhds.virginia.gov/professionals-and-service-providers/developmental-disability-services-for-providers/provider-development

Person-Centered Thinking Training: http://www.personcenteredpractices.org/

Settlement Agreement information at DBHDS:http://www.dbhds.virginia.gov/individuals-and-families/developmental-disabilities/doj-settlement-agreement

CMS Final Rule information at DMAS: http://www.dmas.virginia.gov/Content_pgs/HCBS.aspx