(vikas)sources of conflict
TRANSCRIPT
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Types And Sources Of Conflict
Presented By----Vikas Thakur[ 47]Retail ManagementUIAMS
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CONFLICT
Conflict is an unavoidable aspect of anorganization . Regardless of where you work,
conflict is inevitable because of the wide
varieties of backgrounds and cultures .
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WHAT IS CONFLICT?
A process that beginswhen one partyperceives that anotherparty has negativelyaffected or is about tonegatively affect,something that the first
party cares about.
Conflict
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TYPES OF CONFLICT
Functional Conflict Dysfunctional Conflict
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FUNCTIONAL CONFLICT
Functional conflict works toward the goals of an organization or group.
This is also called constructive conflict. Encourages innovative thinking. Unshackles different point of view.
Creates competition. High morale
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DYSFUNCTIOAL CONFLICT
Dysfunctional conflict blocks an organizationor group from reaching its goals.
Tension , Anxiety, Stress Drives out low conflict tolerant employees. Poor decision making.
Low morale. Can increase hostility and aggressive
behaviour .
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SOME OTHER TYPES OF CONFLICT
Intraorganizational Conflict Interorganizational Conflict
Intragroup Conflict Intergroup Conflcit Interpersonal Conflcit Intrapersonal Conflict
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TYPES OF CONFLICT
Intraorganizational Conflict.
---Conflict that occurs within an organization---There may be vertical or horizontal conflict
Vertical Conflict: Between managers and
subordinates.Horizonatal Conflict: Between departments
and work groups.
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TYPES OF CONFLICT
Interorganizational Conflict
---Between two or more organizations.---Example: conflict between manufacturers
and distributers.
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TYPES OF CONFLICT
Intragroup Conflict
---Intragroup conflict is the
conflict within aninternal group, team ordepartment. These areconflicts that typicallyinvolve more than oneperson within a group.
Intergroup Conflict
---Intergroup conflict is the
conflict betweendifferent groups, teamsand departments. Whendifferent groups arepitted against each other,this is an example of anintergroup conflict.
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TYPES OF CONFLICT
Interpersonal Conflict
---Between two or more people.
---Differences in views of what should be done.
---Efforts to get more resources.
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TYPES OF CONFLICT
Intrapersonal Conflict
---Occurs within an individual
.Threat to a persons values. .Feeling of unfair treatment.
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SOURCES OF CONFLICT
Stress Poor Communication
Dependability Unresolved Prior Conflict Work Ethic Personality clash. Disagreement over goals.
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CONCLUSION
#CONSTRUCTIVE OR FUNCTIONAL CONFLICT MUST BE ENCOURAGED AND MANIPULATED
BY THE ORGANIZATION FOR THE ACHIEVEMENT
OF ITS GOALS.
# ON THE OTHER HAND DYSFUNCTIONAL CONFLICT ISLIKE A CANCER FOR AN ORGANIZATION, IT MUST BE
DISCOURAGED.