victims, villains and heroes managing emotions in the workplace with don phin
DESCRIPTION
Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin. Question:. Have you ever fantasized about going to work and having nobody to manage?. Remember this:. IF it doesn’t make sense… …don’t try to make sense out of it!. Shakespeare said…. - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/1.jpg)
Victims, Villains and Heroes
Managing Emotions in the Workplace
With Don Phin
Victims, Villains and Heroes
Managing Emotions in the Workplace
With Don Phin
![Page 2: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/2.jpg)
Question:Question:
Have you ever Have you ever fantasized about fantasized about going to work and going to work and having nobody to having nobody to manage?manage?
![Page 3: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/3.jpg)
Remember this:Remember this:
IF it doesn’t make IF it doesn’t make sense…sense…
……don’t try to don’t try to make sense out of make sense out of it!it!
![Page 4: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/4.jpg)
Shakespeare said…Shakespeare said…
All the world’s a stage and all the men and women merely players.
They have their exits and their entrances.
And one man in his time plays many parts.”
![Page 5: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/5.jpg)
The Plot
![Page 6: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/6.jpg)
Victim Villain Hero
![Page 7: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/7.jpg)
Portrait of the VictimPortrait of the Victim
![Page 8: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/8.jpg)
Victims in the WorkplaceVictims in the Workplace
• 100+ year battle
• control is the main theme
• manifested in legal system
![Page 9: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/9.jpg)
Why Play Victim ???Why Play Victim ???
Because….it
feels good!
![Page 10: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/10.jpg)
Portrait of the VillainPortrait of the Villain
![Page 11: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/11.jpg)
![Page 12: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/12.jpg)
![Page 13: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/13.jpg)
We All Play Villain!We All Play Villain!
Can anyone here honestly say… the only time they yelled at someone was in a true emergency?
![Page 14: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/14.jpg)
What Role Do You Think You Are Playing?
What Role Do You Think You Are Playing?
![Page 15: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/15.jpg)
Portrait of the HeroPortrait of the Hero
![Page 16: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/16.jpg)
The Drama of WorkThe Drama of Work
• something feels unfair
• gather evidence, find the lie
• ignites the triumph energy
![Page 17: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/17.jpg)
You own 100% by yourself.
![Page 18: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/18.jpg)
What Would Be Fair?What Would Be Fair?
• You are good and caring
• They are good and caring
• 50/50 seems fair
![Page 19: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/19.jpg)
Emotional InequalityEmotional Inequality
• 20%’rs (victims)
• 80%’rs (villains)
• 80%’rs (negative heroes)
![Page 20: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/20.jpg)
The 20/20 RelationshipThe 20/20 Relationship
![Page 21: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/21.jpg)
The 80/80 RelationshipThe 80/80 Relationship
![Page 22: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/22.jpg)
The 80/20 RelationshipThe 80/20 Relationship
![Page 23: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/23.jpg)
BobBob
![Page 24: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/24.jpg)
The KidThe Kid
![Page 25: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/25.jpg)
Baby, Light My Fire Baby, Light My Fire
• procrastinate
• hurl your pain
• use their energy
![Page 26: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/26.jpg)
Relating at 50/50Relating at 50/50
![Page 27: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/27.jpg)
Playing 40/40Playing 40/40
![Page 28: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/28.jpg)
Moving From 20% to 40%Moving From 20% to 40%
• coax
• encourage
• inspire
![Page 29: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/29.jpg)
Moving from 80% to 40%Moving from 80% to 40%
• let go of control
• be inclusive
• have faith
![Page 30: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/30.jpg)
Speaking For YourselfSpeaking For Yourself
• YOU, YOU, YOU
• use “I” words
• ask them to speak about their experience, not yours
![Page 31: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/31.jpg)
Avoiding ConflictAvoiding Conflict
• “wow, that’s interesting!”
• stay off stage!
• walk and breath
![Page 32: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/32.jpg)
The Reward…The Reward…
![Page 33: Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin](https://reader030.vdocuments.site/reader030/viewer/2022020219/568146c4550346895db3ff97/html5/thumbnails/33.jpg)