veolia water network services -...

VEOLIA WATER TECHNOLOGIESUsing Infonet Mobility Solution Technology to

capture complete, accurate and live data

during maintenance and condition

assessment works

Veolia Water Network Services

>

It all starts with Safety

1. About Veolia

• Who is Veolia and what do we do

2. Key Concepts

• Understand the now

• Key Questions

3. Technology

4. Application of the technology

• The Client Challenge

• Contract overview

• Data exchange between Client and Contractor

• Evolution to Infonet Solution

5. Discussion

3

Contents of todays Presentation

About VeoliaWho we are & What we do?

4Veolia Network Services, Mark Trembath Pipeline February 2015

Brief History of the VeoliaVeolia Water Network Services is part of Veolia Water France who is a world leading construction specialist in water distribution networks and wastewater collection systems with over 90 years of experience in Australia and worldwide which enable us to be a one stop shop solution for management of underground sewer, drinking water and storm water assets.

Details of the size of our organisationVeolia is a 40 Billion dollar company employing 174,000 people in 50 countries.

In Australia and New Zealand, Veolia employs over 4,000 people.

Veolia supplies water, energy and waste services as part of our portfolio.

Globally in 2015, we supplied:

100 million residents provided with drinking water

71 million residents provided with wastewater treatment services;

54 million residents provided with waste-collection services;

11 million residents provided with heat

Local PresentVeolia Water Network Services operates from a large depot at Rocklea with over 45 field staff, 6 Project Engineers, 2 Project Managers and over 30 fleet vehicles/ operational equipment.

Who we are……………..

Veolia Water Network Services- Unity Water June 2015 5

Veolia Water Network Services

We provide tailor made and cost effective rehabilitation solutions as an alternative to traditional methods of pipe repair.

Provide trenchless services, including pipe bursting, pipe lining, repairs and manhole rehabilitation.

Civil Construction of new assetsWater mains

Sewer mains

Pump stations etc

Undertake development of maintenance strategies and implementation

Asset maintenance/ cleaning and repairs of Water, stormwater and sewer pipeline networks including valves and sewer doors etc

Civil assets such as reservoirs

M&E assets such as water and sewerage pump stations

Undertake condition assessment of Pipeline networks using

traditional CCTV inspections and

Australian first 3D Panoramo inspection

Leak Detection

Ecologics/ Pure Technologies

Rollout of Mobility solutions to undertake asset maintenance and inspection to be up loaded into Client GIS/ AMS

What we do?


Key ConceptsUnderstand the now


Traditional Utility Business

Desktop/Paper base data capture

Data recorded in spreadsheets

Annual Business case written to flag investment

No relationship between “Risk vs Investment vs Levels of Service/ Performance”

Multiply hands touch the information without adding any value to data/ information on Asset Management journey to Capital Delivery – normally 3 to 5 year journey

Asset Management not understood/ not unpinned by an integrated system

Traditional vs Modern Utilities

Asset Management Cycle

Veolia Water Network Services- Unity Water June 20158

Modern Utility Business

Evidence base data capture in

the field via mobility solution

In built QA

Asset data captured against

Asset ID & visible in GIS

Condition and Consequence at

the asset level - RISK

Level of Services known at the

asset

“RISK” vs “Investment “vs

“Levels of Service” Target is

known & monitored

Focused investment is within 1 to

2 years through rolling programs

Is the Maintenance/ Asset management strategy right? “we have always done it that way”

What is acceptable Risk vs Investment vs Level of Service? – “Are we investing in the right areas for the required level of service at the acceptable risk level?”

Data Capture – “What data do you really need?”

What is the data exchange between parties?

Who are our internal champions to go on this journey? ……Who are not?

What are the expectations of our stakeholder?

What technology can you use utilitise to achieve this?

Key Questions


Technologies


Data Storage, Management and Analysis

Operational Planning and Management

Strategic Network Planning – risk based approach

Scheduling

Mobility Solution

Condition Assessment

Locating Assets

GPS & GIS asset layer

Flexible data delivery

Dashboard reporting

Why INFONET – Total Asset Management Solution


Application of the Technology


Client managing numerous maintenance contractors to undertake planned maintenance activity

Traditional mobility solution was geared towards internal delivery model and was very expensive to rollout out to contractors

It was not easily scalable

Security was any issue

Could not capture the require asset condition data and associated photos

Not flexible and adaptable to the needs of the business

It was very expensive to rollout and required the client to supply tablets

Delivery Risk/ Issues

Significant data captured by contractors was paper based and data entered into spreadsheets

It was hard to manage the volume of data and invoice on work

Client was acting as Principal and thus hard to ensure safety processes were followed

The Client’s Challenge

TITRE PRÉSENTATION / SOUS TITRE / DATE 13

Veolia awarded the Sewer Cleaning, Inspection and Evaluation Contract – 5 year + 1+ 1+1

A performance based contract with significant data capture requirements linked to KPIs.

Delivery Risk/ Issues

Significant data captured required by Veolia to deliver back to Client

Evidence base payment on significant volume of data Photos of before and after

Asset condition data from inspection forms

CCTV footage etc

Veolia has to service both responsive and planned sewer maintenance, mobility solution to incorporate strong GIS and crew scheduling solution

Veolia to ensure safety processes were followed and recorded

Contract Overview


Spreadsheet method handover of maintenance program each

Quarter

Two main spreadsheetsCCTV and Cleaning Package between 3500 to 4500 Jobs per Quarter

Pump Station, Screens and a Grit Cleaning between 13000 to 1600 Jobs per Quarter

Magically goes into INFONET & Geocode to GIS Object

Returned to client as CSV files and photos Vidoes etc

Three main CSV files with photo & CCTV FootageCCTV

Cleaning

Pump Station Screens etc

Data exchange between Client & Contractor


Phase 1 – Rolled out semi paper based / smart phone solution underpinned by Infonet platform

Work/ Maps generated from Infonet and issued to crews

Smart phones used to capture photos of:Before and after

Paper based completed forms e.g asset data, Safety data etc

Email all photos to data entry person to capture in Infonet

Phase 2 – Rollout of Infonet Mobility Solution

Allows data captured in the field and streamed back to HQAll asset condition data

All photos before and after

All work order data

Allows full GIS support to the field crews

Phase 3 – Implementation of QA Tools

Evolution to Infonet Solution


DISCUSSION


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