uttar gujarat vij company ltd ,mehsana - ugvcl.com 2007-08/sop report-2nd qtr.pdf · performa - sop...

41
FH NFH FH FA NFH FH FA NFH 1 Sabarmati 1 3 5 23 6 11 35 14 2 Mehsana 0 1 5 21 3 8 32 6 3 Palanpur 0 1 7 8 3 12 12 10 4 Himatnagar 0 2 6 42 5 13 48 14 TOTAL 1 7 23 94 17 44 127 44 Cumulative since the first quarter of the current FY year NUMBER OF ACCIDENTS FOR THE QUARTER (July-07 TO September-07) Departmental Out side No.of accidents in the quarter Name of area Sr. No. Uttar Gujarat Vij Company Ltd ,Mehsana QUARTER :-2nd July-07 to septmber-07 YEAR :-2007-08 Performa - SOP 001 : Fatal and Non-fatal accident report for quarter ending September-07 C:\Documents and Settings\UB Chauhan\Desktop\SOP\18-10-2008\SoP 2007-08\SOP Report-2nd Qtr.xls

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Page 1: Uttar Gujarat Vij Company Ltd ,Mehsana - ugvcl.com 2007-08/SOP Report-2nd Qtr.pdf · Performa - SOP 001 : Fatal and Non-fatal accident report for quarter ending September-07 C:

FH NFH FH FA NFH FH FA NFH

1 Sabarmati 1 3 5 23 6 11 35 14

2 Mehsana 0 1 5 21 3 8 32 6

3 Palanpur 0 1 7 8 3 12 12 10

4 Himatnagar 0 2 6 42 5 13 48 14

TOTAL 1 7 23 94 17 44 127 44

Cumulative since the first

quarter of the current FY

year

NUMBER OF ACCIDENTS FOR THE QUARTER (July-07 TO September-07)

Departmental Out side

No.of accidents in the quarter

Name of areaSr. No.

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-2nd July-07 to septmber-07

YEAR :-2007-08

Performa - SOP 001 : Fatal and Non-fatal accident report for quarter ending September-07

C:\Documents and Settings\UB Chauhan\Desktop\SOP\18-10-2008\SoP 2007-08\SOP Report-2nd Qtr.xls

Page 2: Uttar Gujarat Vij Company Ltd ,Mehsana - ugvcl.com 2007-08/SOP Report-2nd Qtr.pdf · Performa - SOP 001 : Fatal and Non-fatal accident report for quarter ending September-07 C:

Page 2

Sr.

No.

Location of

Accident and

details of the

victim

Date of

occurance

Type of

Acciden

t

Cause of Accident Finding of CEI / EI/ AEI

Remedies

suggested by

CEI / EI/ AEI in

various cases

Whether the

remedy

suggested is

complied

Action taken to avoid

recurrence of such

Accident.

1 2 3 4 5 6 7 8 9

1

Rakanpur

Ramjibhai C

ChauhanRamjibh

ai C Chauhan

17/4/2007 FHO

Ramjibhai C Chauhan;/while reversing back portion

of truck touched to jumper of 11 kv Rakanpur feeder

at dist. Tr.,victim got shock through truck body

which touched to DO fuses of dist tr.

Awaited

2 Hasalpur 04/10/2007 FHO

while attempting theft of conductor of newly erected

line ,cond. Touched to live conductor of the other

crossing 11 kv Umiya feeder and victim got shock..

Awaited

3 Sagpur 04/12/2007 FHOvictim came into contact with live 11 kv snapped

conductor of Sonisar feeder.Awaited

4

Anapur gadh /

M K Patel, V/S

Helper

15/4/2007 NFHDWhile doing maint. Of jumper on T/C got induction

and fallen on ground, even though L/C was taken.Awaited

5 Navi Shedhavi 24/4/2007 FAOowner Ramjibhai Chauhan, Leakage current not

found.Awaited

6 Vataman Nani 23/4/2007 FHOS.P. Chauhan, victim came in contact with 11 kv live

wire.Awaited

7 Hathi pagla 24/4/2007 NFHO R.K.Parghi, came in contact with 11 kv line. Awaited

8 Soja 28/4/2007 FHOBharatbhai K. Patel, drunkard ,in drunk position

climbed on L/T pole and met with fatal accident.Awaited

Uttar Gujarat Vij Company Ltd ,Mehsana

Half Yearly April-07 to septmber-07

YEAR :-2007-08

Action taken report for safety measures complied for the Accidents occurred in the six monthly

Performa-SoP002:-Action taken report for safety measures complied for the accidents occurred

C:\Documents and Settings\UB Chauhan\Desktop\SOP\18-10-2008\SoP 2007-08\SOP Report-2nd Qtr.xls

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Page 3

9 Shella 28/4/2007 NFHO

Jawansinh P. Bariya, contractor person ,while

restringing maint work , dead LT line wire touched to

live HT line crossing over the LT line.

Awaited

10 Sami 29/4/2007 FAO

Owner Fakir Imamsha Babusha, leakage current at

Tr. Centre due to faulty motor of water works G.P.

and buffalo came into contact with it.

Awaited

11 Gotarka 23/4/2007 FHOV.N. Rabari, victim came in contact with L/T line

wire while attempting theft of power Awaited

12 Antarnes 24/4/07 FAO L.T. wire broken and fallen on buffalo. Awaited

13Zala na Muvada

(Bordi)30/4/2007 FHO

Victim climbed on LT line pole to take GI wire and

got shock..Awaited

14 Changodar 30/4/2007 FAOLeakage current through water near transformer

centre.Awaited

15 Dabaran/Malpur 05/04/2007 NFHO

Conductor of 11 kv Nava feeder broken due to pin

punctured and fallen on victim--Mashar Maniben

Dolabhai-- directly and got injured.

Regular maintenance of lines

should be done and good

quality pin insulators and

other materials should be

utilized.

Necessary

instruction

passed on to all

field officers.

16 Dhima(22/4/2007)

10/5/2007NFHO

Victim Shri K.C. Harijan-- climbed on live line pole

with the intension of suicide and met with N-F-HAwaited

17 Gundi 05/02/2007 FAOwhile rubbing its horn with stay wire stay insulator

broken and wire touched to liveAwaited

18 Sughad 05/09/2007 NFHO

while working on line, contractor person took L/C of

11 kv GIDC and NMC feeder taken whereas work

was to be carried out on the structure on 11 kv GIDC

and Bhaijipura feeders are errected.

Awaited

19 Hilol 05/09/2007 FAO

Leakage current passed through GI wire ,because

phase wireof service line touched to GI wire at

consumer premises Two Nos. of buffalos came into

contact with it.

Awaited

20 Biliya 13/5/2007 FAOLeakage current flow from the defective motor of

village water works.

Regular maint. Of lines and

proper capacity fuse

provision on L/T side and

maintenance of efficient

earthing system to be carrird

out.

Necessary

instruction

passed on to all

field officers.

C:\Documents and Settings\UB Chauhan\Desktop\SOP\18-10-2008\SoP 2007-08\SOP Report-2nd Qtr.xls

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Page 4

21Rampura-

Panswal05/12/2007 FHO

Victim Kanbi Kokilaben Nanjibhai,came in contact

with 11 kv live line.Awaited

22 Dabhala 14/5/2007 FAOLeakage current flow from the defective motor of

village water works.

Regular maint. Of lines and

maintenance of efficient

earthing system to be carrird

out.

Necessary

instruction

passed on to all

field officers.

23 Kuvasana 19/5/2007 NFHD

Shri S P Patel, helper ,while maintenance of 11 kv

line, obstracting LT service cable passing nearby,

victim tried to remove the same by cutting with plier

,victim got shock and met with N-F-H accident

Awaited

24 Sidhpur 19/5/2007 NFHD

R.M.Parmar-Helper &B.K.Thakor ,ALM ,While

working on line came in contact with 11 kv return

power

Awaited

25 Borsan 20/5/2007 FHO

Senva Motibhai Ramabhai, Due to leakage current

from party's own submersible motor at party's

premises, the leakage current reflected on earthing

of transformer centre and victimmight have touched

and met with accident.

Awaited

26 Harij 21/5/2007 FAO

While passing nearby Nagrik Bank camelmight have

touched with GI wire of St.Light service ,and due to

leakage in GI wire which touched to live phase wire

of another service line on the pole.

Awaited

27 Kesarpura 18/5/2007 FHO

Fateali Abidali Dodiya--victim while climbing on the

tree,unfortunately came into contact with live wire of

nearby 11 kv Arsodiya feeder.

Awaited

28 Pethapur 28/5/2007 NFHO

Salim Jamed Shaikh.(contractor Labour), While

doing work on 400 kv Dehgam Ranchhodpura

erection work victim got shock.

Awaited

29 Maflipur 28/5/2007 NFHO

Pravinbhai Kantibhai Raval, while doing

construction work victim touched to 11 kv

Bhetavada fdr. And got shock.

Awaited

30 Khoda 27/5/2007 FHO

J.P.Thakor(F-H),M.R.Thakor(N-F-H), while working

maintenance on line came in contact with return

power of another 11 kv feeder.

Awaited

31 Methan 05/07/2007 NFHO

victim Thakor Ranjitbhai Kalyanbhai, contractor

labour got shock due to induction during

maintenance work.

Awaited

32 Kheralu 06/04/2007 FAO Leakage current at L/T pole. Awaited

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Page 5

33 Nagla 06/02/2007 NFHO

Ishabhai Karsanbhai Bhil, while attempting theft of

alluminium conductor of 11kv Laxmanpura,on loc.

No. 92 got shock

Awaited

34 Dhandhuka 06/04/2007 FAOOwner Jetiben Harjibhai Bharvad, Earth leakage

current from damagwd service line.Awaited

35 Makhiyav 06/05/2007 FAOOwner Naranbhai Chavda,Earth leakage current due

to poor earthing at T/C Awaited

36 Kathawada 06/06/2007 FHOVidhiben Jagdishbhai Parmar, leakage current

passes in GI wire through open service wire.Awaited

37 Pamul 06/05/2007 FHO

Smt. Ambicaben K. Rathod, leakage current passed

in TV channel cable through a wire for unauthorised

st. lt. connection by someone ,having joints.TV

channel wire was touching to GI wire tied up for

cloth drying ,victim tried to put wet cloth on GI wire

an

Awaited

38 Vasai 06/05/2007 FAO Leakage current from transformer centre.

Regular maint. Of lines and

proper capacity fuse

provision on L/T side and

maintenance of efficient

earthing system to be carrird

out.

Necessary

instruction

passed on to all

field officers.

39Krishnapura

Kampa06/07/2007 FHO

Victim Kamlaben Kantilal Patel, got shock due to

faulty interanal wiring of consumer.Awaited

40Patan(Sande-sar

Pati)06/05/2007 FAO

Leakage current in earthing from faulty O/G cable at

TR centre.Awaited

41 Kotada(D) 06/08/2007 FAOBuffalo came into contact with snapped L/T

conductorAwaited

42 Jamla 06/07/2007 FAO Buffalo came into contact with snapped L/T

conductor, Owner unknown person.Awaited

43 Kalol city 14/6/2007 FHO

Ajitkumarsing B. Rajput, while working on luxury

bus roof came in contact with live 11 kv

Ambicanagar urban feeder.

Awaited

44 Limodra Dhunda 15/6/2007 FHO

Damor Vanabhai Nanabhai , victim climbed on the

pole for cutting the GI wire and got shock, and died

afterwords.

Awaited

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Page 6

45 Idar Town 18/6/2007 NFHO

Ranjanben Maheshbhai Bhoi, due to private

premises faulty wiring,leakage current passed

through GI wire for cloth drying through roof.

Awaited

46 Balol 20/6/2007 NFHD

Anshuman Patel, V.S. ,While carrying out maint. ,11

kv new switch providing work at of Indrap fdr ,got

induction and fell down. Detailed cause under

investigation.

Awaited

47 Patan 25/6/2007 FAO

Due to faulty st. lt. holder leakage current passes to

gider through st. lt. pipe.buffalo came into contact

wirth girder pole and got shock.

Awaited

48 Kundal 26/6/2007 FAOLeakage current flows from the L.T. pole, buffalo

came into contact with it.Awaited

49 BORISANA 15/6/07 FAOOwner BHIKABHAI VIHABHAI RABARI , Leakage not

foundAwaited

50 JETHDA 21/6/07 FAO

Owner DHIRUBHAI CHAKUBHAI BHARWAD

,Leakage current on transformer structure due to

poor earthing

Awaited

51 RACHRDA 22/6/07 FHO

ANILBHAI BHAGVANBHAI WAGHELA ,while

charging of DO fuse with wet wooden rod,victim got

shock.

Awaited

52 RAJPUR 25/6/07 FAOOwner AMRUTBHAI SURBHANBHAI ,due to cyclone

cond snapped ,buffalo came into contact with it.Awaited

53 BHAT 25/6/07 NFHD

MANNAT (V.S.) While working on 11 kv Bhat Feeder

,victim touched to near by 11 kv Claris feeder and

got electric shock.

Awaited

54 Hathoj 24/6/2007 FAO

Owner; Thakarda Diviben Vinshaji, leakage current

passed from earth wire due to short circuit due to

wet atmosphere.

Regular maintenance of

water works meter and

switch boards and it should

be kept at proper place.

Necessary

instruction

passed on to all

field officers.

55 Rantila 06/04/2007 NFHO

Pandya Shantibhai Mashrubhai ,victim tried to repair

L/T line and another person attended DO fuse of

Transformer..

Awaited

56 Vasna Buzarg 26/6/2007 FAOOwner Bipinbhai Chandubhai, leakage current

through girder pole.Awaited

57 Manpura Shihori 22/6/2007 FHO

Waghela Punaji Prathanji ,F-H,Victim himself

climbed on contact with 11 kv live wire while

operating D.O. and Waghela Mobatji Ramaji ,N-F-H.

Awaited

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Page 7

58 Palanpur 06/04/2007 FAOLeakage current passed through St.Lt. S/C wire

through Tubular steel pole.Awaited

59 Halmatiya 21/6/2007 NFHD

Makwana Jitendrasinh Jehaji,App. L/M , due to

induction of 11 kv Maruti feeder, on crossing LT line

victim got shock an fell down.

Proper clearance should be

maintained btween two

crossing lines and L/C of all

crossing lines should be

taken before work starts.

Necessary

instruction

passed on to all

field officers.

60 Laloda 27/6/07 FHO

Parmar Mangalsinh Jehaji ,while taking height

measurement ,metallic scale touched to the 11 kv

line.

Awaited

61 Vasai-Betali 21/6/2007 NFHO

Kotwal Sardarbhai Ashabhai ,leakge current from

burnt jumper passes to earth wire and victim came

into contact with earth wire.

Awaited

62 Vijapur 28/6/2007 FAO Leakage current flows from st. lt. pole. Awaited

63 Maniyari 23/6/2007 FAOConductor snapped, buffalo came into contact with

it.Awaited

64 Amblipura 22/6/2007 FAO Leakage current flows from LT pole. Awaited

65 Galudan 06/01/2007 FAOowner Kantiji M Thakor, leakage current due to poor

earthing at Tr centre . Awaited

66 Bolundra 26/6/2007 FAOowner Bamniya Sureshbhai Chhaganbhai , leakage

current in earth wire from damaged cable.

Regular maint. Of lines and

maintenance of efficient

earthing system to be carrird

out.

Necessary

instruction

passed on to all

field officers.

67 Galsundra 29/6/2007 FAOOwner;-Valjibhai H. Patel , Under investigation . No

leakage current found.Awaited

Necessary

instruction

passed on to all

field officers.

68 Rangpur 25/6/2007 FHO

Chavda Ishwarsinh Amthaji , while handling the

electric motor for water ,victim got shock an met

with Fatal Human accident.

Awaited

69 Kolikhad 22/6/2007 NFHD

Khant Bipinbhai Virambhai ,While working on 11 kv

Dugrawada fdr. ,victim got shock due to return

power on 11 kv Kolikhad Ag feeder ,got shock.

Awaited

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Page 8

70 Bayad 27/6/2007 NFHO While repairing st. lt. Nagarpalika person got shock.

While working on line safety

tools should be utilized and

power on line should be

made off before starting the

work.

Necessary

instruction

passed on to all

field officers.

71 Sarsoli Kampa 23/6/07 FAOOwner;- Goswami K.N., Due to cyclone conductor

snapped and buffalo came into contact with it.

Regular maint. Of lines and

maintenance of efficient

earthing system to be carrird

out.

Necessary

instruction

passed on to all

field officers.

72 Jamgadh 22/6/2007 FAOOwner :-Asari S S , No leakage current was found,

also buffalo was shifted from accident site. Awaited

73 Padar 25/6/07 FAOConductor snapped due to tree branch fallen on line,

it came into contact with it.Awaited

74 Vajepur 1.7.07 FAO

Due to shackle insulator punctured leakage current

passed to earth wire through D-clamp, animal came

in contact with earth wire and got shocked.

Awaited

75 Gambhipura 3.7.07 FAO

Due to cyclone conductor snapped due to tree

branch fallen on L/T line ,and bullock came in

contact with it.

Awaited

76 Jesingpur 4.7.07 FAO

Leakage current passed from earth wire of the

Transformer centre because of the internal fault in

the transformer centre cable in the distribution box,

while passing from there animal came into contact

and met with accident.

Awaited

77 Dhamboliya 5.7.07 FAO

Leakage current passed from earth wire of the

Transformer centre because of the internal fault in

the transformer centre cable in the distribution box,

while passing from there animal came into contact

and met with accident.

Awaited

78Kundol

(Degamda)5.7.07 FAO

Leakage current passed from earth wire of the

Transformer centre because of the internal fault in

the transformer centre cable in the distribution box,

while passing from there animal came into contact

and met with accident.

Awaited

79 Limbhoi 3.7.07 FAONo evidence of Electrical accident found during

panchnama.Awaited

80 Jitpur 30.6.07 FAO

The private cable connecting the switch board to the

bore of the water works connection was broken

,animal while passing from that place touched the

wire and got shock and died due to leakage current

from the cable..

Awaited

81 Mahadevpura 2.7.07 FAO

"Due to heavy rain & Cyclone the tree fall on the line

& LT Line broken. Cow came in direct contact with

this live wire & died")

Awaited

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Page 9

82 Khedawada 3.7.07 FAO

"Service line broken due to heavy rain & cyclone

which came in contact with wet PSC Pole. The cow

came in contact with GI wire of Pole.

Awaited

83 Ranechi 30.6.07 NFHO6 year old boy touched to broken live wire of AG L/T

line and met with N-F-H accident.Awaited

84 Vadali // Juna

Cahmu9.7.07 NFHD

Victim R.S. Gameti Helper,climbed on the 11 kv

Dharod Fdr. Instead of 11 Kv Jetpur Fdr.of which line

clear was taken. Got shock on hand and fallen from

the pole .

Technical person should

remain present and all

should work carefully on

line.

Necessary

instruction

passed on to all

field officers.

85 Ujediya 9.7.07 FHO

G I wire was tied up between neem tree and inside

the house.Due to heavy rain lakage current passed

in G I wire through neem tree. Victim caught the G I

wire and Got Electric Shock. No leakage path was

observed during investigation.

Awaited

86 Dhandha 7.7.07 NFHO

Victim ,Kharva Rameshji Budhaji and Kharva Sagar

Mathurji, young boys While playing on the terrace,

They touched the nearby 11 kv line,passing near the

terrace,and met with non fatal elec. Accident.

Clearance between building

and 11 kv line was

insufficient.

Necessary

instruction

passed on to all

field officers.

87 Shantipura 4.7.07 FAO

Due to short ckt. at T/C, the leakage current passed

through the earth wire,and Buffalow while passing

from that place got elec. Shock and died.

Awaited

88 Rajpur 7.7.07 FAO

Due to the cyclone Newly erected LT line pole fallen

and touch the jumper of that new line at the tapping

place to the existing line, thus current flew through

the wire.and Bullock came in contact with the fallen

wire,got shock and died.

Awaited

89 Barvav 8.7.07 FAO

Due to Phase of St. Light Touch the stay wire of that

pole and because of broken stay insulator the

leakage current passed through the stay wire

,Buffalow came into contact with it got elec. Shock.

Awaited

90 Lambadiya 10.7.07 FAO

Due to the cable of the T/C fired, the current passed

through the earth wire of the Distribution Box as the

cable touched the dist. Box.Cow touched the earth

wire ,got shock and died.

Awaited

91 Sadatpura 10.7.07 FAO

Due to cyclone The jumper of phase wire touched to

the Fabrication of the extension structure and

leakage current passed through the earthwire.and

Buffalow while passing from that place got elcectric

shock and died.

Awaited

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Page 10

92 Salal 9.7.07 FAO

Due to burnt cable of the T/C ,as the open wire

touched to the the channel ,the leakage current

passed through the earth wire.The water was

accumulated around the T/C ,so while passing

through water near pole cow got electric shock.

Awaited

93 Vadagam 07/11/2007 FAO

Due to rain and cyclone one pole of 11 kv Akrund

feeder tilted near river bank, buffalo came into

contact with live wire due to lesser clearance and

got shock.

Awaited

94 Rupan 14/7/2007 FAOL/T conductor broken due to cyclone and heavy rain

and buffalo came into contact with it.Awaited

95Amrutpura

Kampa07/11/2007 FAO

No evidence of electrical accident found during

panchnama.

96 Mankadi 07/11/2007 FAO

Due to cyclone L/T pole broken ,L/T wire touched to

D clamp and leakage current in earth wire passed

through D clamp,Goat came into contact with it.

Awaited

97 Kamthadiya 14/7/2007 FAOBullock came into contact with broken L/T wire due

to rain.Awaited

98 Utarda 07/01/2007 FHO

Rasilaben Jagishbhai Masar, loose flexible wire

having joints was utilised for bulb .One end was

connected to kitkat fuse and neutral wire having

joints was connected to earth wire outside the room

in premises, wire fallen on ground where water was

accumulated. So victim got shock.

Awaited

99 Lunasan 1.7.07 FAOLeakage current flows from LT pole, buffalo came in

contact with it & met with FAAwaited

100 Lakhvad 1.7.07 FAO

Leakage current flows from the Sarpanch ,G.P. W/W

motor ,when buffalo was passing nearby the the

catchment of water near Water works,buffalo got

shock & met with FA.Awaited

101 Kharod 2.7.07 FAO

Tree fallen on the LT line due to heavy rain & due to

this coductor along with psc pole fallaen on cow

which was passing near by the pole.

Regular mainte-nance of

lines and tree cutting to be

done..

Necessary

instruction

passed on to all

field officers.

102 Kundal 3.7.07 FAOLeakage current flows from the LT pole, buffalo

came into contact & met with FA Awaited

103 Rampura 3.7.07 FAO

Tree fallen on the LT line due to heavy rain & due to

this psc pole broken ,cow & buffalo came into

contact with it..Awaited

104 Kansarakui 4.7.07 FAOLeakage current flows from the LT pole, cow came

into contact & met with FAAwaited

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Page 11

105 Miyasana 4.7.07 FAO

Due to defective wiring at AG installation at

consumer premises, leakage current flows, buffalo

came into contact with it.

Awaited

106 Vadnagar 07/10/2007 FAO

Due to leakage current flows from the ruptured cable

of Nagar palica water works,connecting starter to

motor and due to heavy rain it flows from cable to

ground.cow came into contact with it.

Awaited

107 Karnala 20/7/2007 FHO

Leakage current passed from faulty ceiling fan to

steel hook,as there was no rubber bushing provided

,And from steel hook to steel sheets of roof and steel

pipe provided in roof for support. Victim Harish

Husainbhai Parbadia came into contact with the

steel pipe and got electric shock.

Awaited

108 Sunok 1.7.07 FHO

Victim Shri S.C.Patel came in contact with the open

live wire of loose wiring of his own fan,while tapping

the same in his own premises.Awaited

109 Changa 30.6.07 NFHO

Shri P H Vayda & S D Vayda,young children were

playing on roof with the MS round bar in hand came

in contact with 11 KV Changa Feeder, passing

nearby to the roof and electrocuted.Awaited

110 Kotda-D 8.6.07 FAO

L. T. wire broken and fallen on Buffalo. Owner N M

Suthar. Awaited

111 Vaghpura 18.6.07 FAO

H.T. Line of 11-KV Naliya fdr wire broken and fallen

on Buffalo.Owner S R Thakor, Awaited

112 Vedancha 07/03/2007 FHO

Due to damage of internal wiring the leakage current

was passed through the grill of the house. Kum.

M.R. Foshi & Smt. A.R. Foshi, came in contact with

grill and Kum.M.R. Foshi met with fatal accident

while Smt. A.R. Foshi met with Non-Fatal accident.

Awaited

113 Bantawada 07/06/2007 NFHOVictim Shri B.C.Nayka , came in contact with 11 kv

pirojpura feeder while cutting tree. Awaited

114 Ambaji 07/02/2007 FHO

Due to heavy rain and wind pressure, tree fallen on

L/T line, L/T line conductor broken and fallen on

victim Shri J.L.Kodarvi.

Awaited

115 Panjpur 17/7/2007 NFHO

The clearance of 11 kv Ratanpur JGY feeder reduced

Due to heavy rain DP structure of 11 kv Ratanpur

JGY feeder tilted . Victim climbed on the earth

retaining wall 6 to 7 feet high built up by Irrigation

Dept.,and rotating her hand clockwise with metallic

tin in her hand ,touched to live wire and got

shock.Victim P D Rathod

Awaited

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Page 12

116 Nandol 07/01/2007 FAO

Owner :-Fatesg Motisng Solanki ,leakage current

through poor earthing at transformer centre buffalo

came into contact and got shocked.

Awaited

117 Anandpura 07/04/2007 FHD

Victim :-Mahendra Revabhai Parmar ,Village

Helper.Anandpura ,,while working on 11 kv ONGC

feeder, Anandpura tap line, isolated AB switch at

Loc no 9/7 ,on which one of the phase was made

direct, without isolating above direct phase ,started

work on Loc no 9/45.

Awaited

118 Vadsar 07/04/2007 FAOOwner :- Ajmerbha Bababhai Rabari, No leakage

found.Awaited

119 Charal 07/05/2007 NFHO

While workng for transformer replacement on 11 kv

Daduka feeder , L/C of 11 kv Daduka feeder was

taken of 66 kv Sanand s/s ,but nearby 11 kv

Makhiyav feeder pole was tilted due to heavy rain

and live conductor touched to 11 kv Daduka

feeder,live power came on 11 kv Daduka feeder. and

victim got shock .

Awaited

120 Vasva 07/06/2007 FAOLeakage current at Transformer Centre

owner Gambhirsinh J ZalaAwaited

121 Kavitha 07/08/2007 FAOLeakage current at Transformer Centre

owner Madhubhai D NayakAwaited

122 Vinchiya 07/09/2007 FAOLeakage current at Transformer Centre

owner Alabhai DanabhaiAwaited

123 Sadara 18/7/2007 NFHD

S S Parmar ,Helper was attending consumer

complaint by switching off the power supply of the

circuit on pole,but neutral was charged due to some

outsider was doing tree cutting, tree brances

touched to phase and neutral wire of other circuit,as

there was common neutral for both the circuits.

Awaited

124 Bhuvaldi 13/7/2007 FHO

Victim Lalaji Vinuja Thakor. Leakage current

observed in barbed wire fencing of Tr. Centre

through earth wire. Leakage observed on Tr. Neutral

earth wire through neutral of consmer end due to

defective internal ,wiring R phase voltage observed

on neutral of consumer,victim came into contact

with barbed wire and got shock.

Awaited

125 Sanand8/4/2007

26/7/07FAO

Due to cyclone due to short ckt between two phase

wires ,sparking observed, fire took place and

animals were injured by fire which were under the

line and died.

Awaited

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126 Kundal 07/12/2007 FAO

Due to poor earthing leakage current observed in

neutral wire at T/C, buffalo came into contact with it

and met with accident.

Awaited

127 Parshottam pura21/6/2007

26/7/2007NFHD

Victim;-J C Raval, The DO fuse of Purshottampura

tap line were removed due to fault and remaining

line was charged. Victim for attending jumper

climbed onthe said tap line after confirming the DO

fuses are removed. Helper of the other village tried

to take charge of the line by attnding DO fuses with

thin fuse wire ,the victim working on the line got

shock and fell down and got injured.

Awaited

128 Viramgam 06/06/2007 FAO

Due to poor earthing leakage current observed in

neutral wire at T/C, buffalo came into contact with it

and met with accident.

Awaited

129 Gunjala23/7/2007

1/8/2007FAO Leakage current flows from the L/T pole. Awaited

130 Vsnsa30/6/2007

1/8/2007NFHO

victim K R Thakor , L/T cond. Broken and fallen on

the ground,victim might have come into contact with

it.

Awaited

131 Patan19/6/2007

1/8/2007NFHO

victim S A Damor, while watering through pvc pipe

victim might have come into induction zone of 11 kv

line ,which was passing above the building.

Awaited

132 Kheralu9/7/2007

1/8/2007FAO Leakage current flows from the street light pole. Awaited

133 Budheli 26.7.07 FHO

At party primises victim(Patel Vinodbhai

Bhaichandbhai) use single phase motor for water

pumping.The motor was short & Victim came in

contact with this motor and get shock &died.

Awaited

134 Khedbrama 29.7.07 NFHO

A victim (Mali Haribhai Devjibhai) was stand on

cabinate of truck which is park below iikv line at

petrolpump& came in contact with live wire of11kv

line and get shock &died.

Awaited

135Rajpur (Vanraj

Quarry)21.7.07 NFHD

During attending Ag LT Provided with cable in

quarry area ,during cable jointing he(Prajapati

Vithalbhai Lakhanbhai) came in contact with live part

of the jointof cable and get electroduction.

Awaited

136 Hamiriya 14.7.07 FAO

Leakage current at earthing wire of transformer

centre. Buffalo passing nearby it came into contact

with it and died. Owner Bariya Kalaji Sadaji.

Awaited

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Page 14

137Satarda( Bor na

Muvada)25.7.07 FAO

Due to the fault in the service cable leakage current

found in the neutral of t/c structure. The neutral wire

of that t/c structure was earth , so current was

passed from the earth wire . The water was also

accumulated around the t/c structure. while passing

from there the buffalow of shri Khant Javanji Ratanji

came in contact with that earth wire, got electric

shock and died.

Awaited

138 Sakhvaniya 29.7.07 FAO

Due to the cyclone the jumper of the AG LT line was

broken and touched the stay wire , , but the stay

insulator was broken so the leakage current was

passed from the wire, the goat while passing from

that place came in contact with the wire,got shocked

and died.

Awaited

139 Asadan 6.7.07 FAO

Due to the short circuit in the service wire the

leakage current passed through the earth wire of the

t/c. and he- buffalo came in contact with that wire,

got shocked and died.

Service line should be laid

with using G/I wire and Reel

insulator, and efficient

earthing to be provided on

L/T side.

Necessary

instruction

passed on to all

field officers.

140 Bilodara 08/01/2007 FAOConductor snapped and fallen on buffalo. Owner

Waghela Jivanji ChhaganjiAwaited

141 Chitroda 08/02/2007 FAO

Due to cyclone L.T. conductor was broken and fallen

on the Cow of Patel Daljibhai Motibhai directly.and it

got shocked and died.

Awaited

142Pratapgadh

(Sabli)08/02/2007 FAO

Due to cyclone The L.T. wire became loose from the

insulator binding and touch the D clamp. and

leakage current passed from the earth wire, while

passsing from that place the Buffalow of shri Sagar

Chandubhai Manibhai came in contact with the earth

wire, got shocked and died.

Awaited

143 Abhrampura 08/03/2007 NFHONo apperent evidence of electrical accident found

during investigation at siteAwaited

144 Bopal30/7/2007

7/8/2007NFHO

Contractor person, while dismentling of TR centre

,eventhough supervisor denied , he climbed on line

and tried to test the line whether it is live or not.

Awaited

145 Vas0veliya31/7/2007

7/8/2007FAO

owner Danabhai Nathabhai , leakage current

through GI earth wire of TR centre , and buffalo

came into contact with it.

Awaited

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146 Andej31/7/2007

7/8/2007FAO

Owner Husenbhai R Waghela, leakage current

through GI earth wire of TC , and buffalo came into

contact with it.

Awaited

147 Dhandhuka 08/03/2007 FAO

Owner M R Waghela, leakage current through GI

earth wire of TC , and buffalo came into contact with

it.

Awaited

148 Dholka-T 08/04/2007 FAO

Owner Ayubhai Pirbhai Ganit, leakage current

through GI earth wire of TC , and buffalo came into

contact with it.

Awaited

149 Barejadi 08/05/2007 FAO

Owner Kanjibhai Devshibhai , leakage current

through GI earth wire of TC , and buffalo came into

contact with it.

Awaited

150 Bareja30/7/07

8/8/2007NFHD

Makwana S G , Helper, victim climbed on L/T pole for

connecting new lighting connection, came into

contact with live wire due to damage in cable

insulation.

Awaited

151 Vidaj 08/07/2007 FAONo apperent evidence of electrical accident found

during investigation at siteAwaited

152 Kabso 8.8.07 FAO

Due to the cyclone The LT wire broken and fallen on

the ground. While passing from that place the 3 nos.

of bullocks of (Chauhan Devusingh Jethusinh ,Patel

Bhagabhai Hirabhai & Patel Dahyabhai Hirabhai)

repectively came in contact with the live wires , got

shocked and died.

Awaited

153 Jadar 10.8.07 FAO

There was the burnt insulation of the phase wire at

the consumer's panel. so leakage current observed

in neutral and to the x'mer neutral, and finally in

x'mer earth wire. While passing from that place the

buffalow (of Chauhan Ramanji Radhuji) came in

contact with that earth wire, got shocked and died.

Awaited

154 Vasnirel 2.8.07 FAONo evidence found about leakage while detail

investigating and pnachnama. P.m. report awaited.Awaited

155 Sadara 3/7/2007 13/8/07 FAO

Popatji H Thakor,breakage of L/T pin insulator

,phase conductotr was lying on angle cross

arm,leakage current passed in earth wire, buffalo

came into contact with it.

Awaited

156 Juval-Rupavati26/7/2007

13/8/07FAO

Devabhai H Bharvad, leakage current in GI earth

wire, and buffalo came in contact with it.Awaited

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Page 16

157 Mandvi 08/12/2007 FAO Leakage current Awaited

158 Harij 08/09/2007 FHO

Leakage current observed in steel wire tied up with

the steel bar ,in which ceiling fan was hooked, due to

faulty fan. Victim tried to keep the wet clothes on

steel wire & got shock. Victim Ramilaben

Awaited

159 Sanand 08/03/2007 NFHO

Illegal construction was under progress .Victim Kum

Jashodaben Ramanbhai Makwana & Alkaben

Natvarbhai Makwana,, while working on newly under

construction tarrace victim came into cotact with

live 1-ph ,3 wire line and met with non-fatal

accident.Detailed cause under investigation.

Awaited

160 Mehsana 08/09/2007 FAO

Due to faulty motor of Nagarpalika Water

works,leakage current flows on neutral and earthing

of transformer.

Awaited

161 Kukarwada 08/12/2007 FHO

Victim J V Patel , accident occurred at consumer

premises ,Due to defective motor of potato chips

machine of consumer.

Awaited

162 Rahemanpura 21/8/2007 FAOL/T conductor snapped ,buffalo came into contact

with it.Awaited

163 Kot 20/8/2007 FAO

Owner R B Patni, leakage current in stay wire due to

rubbing of horns with the stay wire, it touched to HT

wire.

Awaited

164 Bhavnagar 22/8/2007 FAO leakage current . Awaited

165 Chhatral 22/8/07 FAOowner I M Rabari, leakage current due to poor

earthing at Trans.Centre.Awaited

166 Badarkha 24/8/2007 FHOVictim Aditya Ghanshyamsinh Rathod, L/T line

conductor broken and fallen on victim. Awaited

167 Unjha 28/8/2007 FAO Report awaited Awaited

168 Palanpur 25/8/2007 FAO Report awaited Awaited

169 Sarel 08/01/2007 FAOLeakage current flows from the Tr. Earth wire,

buffalo came into contact with it and died.Awaited

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170 Nadi-Shala 28/8/2007 FAOLeakage current flows from the Tr. Earth wire,

buffalo came into contact with it and died.Awaited

171 Korda 25/8/2007 FHO .

Kunvarshi Karsanbhai Rabari--fatal , Dineshbhai

Balvantsing Thakor and other 5 persons met with N-

F-H accident. Students were travelling on roof of the

bus. One of them stood up on spare tyre kept on

roof of the bus,came into contact with live wire of 11

kv Rampura JGY feeder and met with fatal accident

and other 6 persons were having burn injuries.

Awaited

172 Andej 31/8/2007 FAOowner Amir Babarbhai , conductor snapped and

buffalo came int contact with it.Awaited

173 Dehgam T27/6/2007

3/9/2007FHO

Hiralal R Katara, victim tried to catch papaya tree

and came into contact with live lineAwaited

174 Kasana 5.8.07 NFHO

Victim (Patel Hasmukhbhai Kodarbhai.) in drunk

position himself while climbing on the pole of 11 Kv

Line touched to the live 11 Kv Line for attending

P/F..

Awaited

175 Itavdi 17.8.07 FAO

Due to phase wire snapped from D shackle touching

with earth wire causes leckage current in earthing

wire of 25 KVA T/c. The buffalo come in contact with

earth wire

Awaited

176 Rakhiyal 1.8.07 FAO

At the time of our Departmental Panchnama there

was no any dead body of buffalo at site, nor broken

conducter, hence no electrical accident.

Acci.occured due to heavy rain & flooded mesvo

river.

Awaited

177 Bamanvad 16.8.07 FAO

Due to breaking of L.T.Conducter fallen on the

ground, while passing from that place bullock of

Vankar Jayantibhai Jivabhai got shocked and died.

Awaited

178 Sunokh 24.8.07 FAO

Ther was short circuit in the premises of the

consumer , so return power came to the t/c, passed

through the earth wire. While passing from that

place buffalow of Tarar Amrutbhai Shambhubhai

came in contact with that wire , got shocked and

died.

Awaited

179 Shinavad(rajpur) 23.8.07 FAONo evidence found about leakage while detail

investigating and pnachnama. P.m. report awaited.Awaited

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Page 18

180 Balisana 21.8.07 FAO

On girder pole GI wire of 1ph service line came in

contact with open phase of service line due to strike

of buffalow of Gordhanbhai Karsanbhai Patel to

girder pole & lakage current passes through GI to

girder pole to body of buffalow

Awaited

181 Parbada 27.8.07 FAO

Due to cyclone branch of tree broken & fallen on to

the LT line & hence conductor broken & fallen on to

the buffalow of Rajusingh R Chauhan passing under

said LT line & current directly passed through the

body of buffalow and it died.

Awaited

182 Nani Demai 28.8.07 FAO

Due to cyclone branch of tree broken & fallen on to

the LT line & hence conductor broken & fallen on to

the buffalow of Vanaji Babaji Makwana passing

under said LT line & current directly passed through

the body of buffalow and it died.

Awaited

183 Juna Manka 20.06.07 FAOL/T conductor snapped ,buffalo came into contact

with it.Awaited

184 Badol 8.9.07 FHO

During Rainy season, and due to the lightning

stroke, the insulators damaged and LT wire was

broken and fallen on the ground, while passing from

that place smt. Makawana Reshmaben Kantiji came

in contact with that wire, got shocked and died.

Awaited

185 Moli 8.9.07 NFHO

For the protection of crop , the owner of the farm

had tapped the wire from the L/T line passing nearby

the farm and had given that tapped wire to the

fancing ,surrounded of his farm.While passing from

that place Kotwal Kaliben Shankarbhai came in

contact with that tapped wire and got non fatal elec.

shock, through her leg.

Awaited

186 Rajendra nagar 6.9.07 FAO

During Rainy season and due to cyclone the binding

of pin was broken and the phase wire touch the d-

clamp, and the leakage current was passed from the

earth wire, while passing from that place the bullock

of shri Rabari Lakhabhai Bhalabhai came in contacxt

with the earth wire, got shock and died.

Awaited

187 Badoli 12.9.07 FHO

From wooden board of Ag connection, there were

two flexible wires extended for lighting in the other

room in the farm. Now one of the wire had damag in

insulation and that wire touched the steel sheet. So

the leakage current was passed from the steel sheet

to supporting pole.There was the G.I. wire tied with

that pole for drying the clothes . Victim Shri Parghi

Dithabhai Saniyabhai came in contact with that G.I.

wire, got shocked and died.

Awaited

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Page 19

188 Galodiya 5.9.07 FHO

Due to faluty starter in the premises of the victim,

While operating the switch Victim shri Parghi

Tejabhai Arjanbhai got electric shock and died.

Awaited

189 Manipur 13.9.07 NFHO

Live conductor touched to GI earth wire due to

binding opened from shackle insulator. Victim

Kinjalben Rathod came into contact with GI wire and

got electric shock.

Awaited

190 Virochan- nagar 13.9.07 FHOL/T conductor snapped and victim Sejalkhan came

in contact with it and got shock.Awaited

191 Patan 7.9.07 FHOVictim directly touched to 11 kv live line

(approximately 1 metre away) from the tarrace.Awaited

192 Hadad 6.9.07 FAO

Disc insulator punctured and leakage current

observed in girder pole ,buffalo came into contact

with it.

Awaited

193 Ladol 23.9.07 FAODue to faulty starter of Ag conn. Leakage current

flows from Tr. Earthing, cow came in contact with it.Awaited

194 Valam 14.9.07 NFHD

Victim-Helper Vidyut Sahayak-Thakor Diwanji Viraji-

While attending Ag complaint victim removed all

three D/O fuses of transformer and started ork.

Unfortunately one strend of 1/18 copper wire was

hanging on upper contact of D/O fuse, due to wind

touched to lower contact of D/O fuse and

transformer was charged and victim got shock.

Awaited

195 Kothi Gam 18.9.07 FHO

Victim--Smt Gangaben Ramabhai Patel, victim got

sock in her own premises while operating defective

5 Amp. Switch.

Awaited

196 Amblipura 11.9.07 FHO under investigation Awaited

197 Alwada Goliya 24.9.07 NFHD

Victim--Solanki Rupsangji Panuji, V/S Helper ,while

attending fault conuctor of line found broken, so D R

Parmar L/I took the L/C of Vaktapura feeder and

work started on line for jointing of conductor and

Awaited

198 Dabhi 24.9.07 FHO Malek Mehbubkhan Hayatkhan, Awaited

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Page 20

199 Paloli 25.9.07 FAODue to snapping of conductor and camel came into

contact with it.Awaited

200 Sanand 14.9.07 NFHO

Victim--Nathubhai R. Chauhan ,Sanand N.P.

Employee, leakage current through GI earth wire

while repairing St. Lt. and fallen from pole and got

fracture on leg.

Awaited

201 Bopal 20.9.07 FAOLeakage current in stay wire through damaged cable

and buffalo came into contact with it.Awaited

202 Bopal 21.9.07 FAOCame into contact with live wire snapped due to

cyclone and fallen on ground.Awaited

203 Sughad 22.9.07 FAO Leakage current through GI wire. Awaited

204 Randheja 25.9.07 FAO

Leakage current in GI earth wire of Tr. Centre

through faulty motor of AG connection,buffalo came

into contact through water logged near Tr. Centre.

Awaited

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205 Odhav 23.9.07 NFHOVictim--Chhaganbhai Ukabhai Parmar, during illegal

constructionAwaited

206Vinoba Bhave

Nagar22.9.07 FAO

Due to defective wiring in consumer premises for

motor leakage current observed in cable ,buffalo

came into contact with it.

Awaited

207 Naz 22.9.07 FAOConductor snapped due to cyclone and buffalo came

into contact with it.Awaited

208 Jaspur 24.9.07 FHO

Victim Harsukhbhai S Magarwa, have made direct

connection by tapping from L.T. line, for heater and

touched live heater coil and got shock.

Awaited

209 Bhempoda 19.9.07 FAO

Due to internal fault of consumer installation having

three phase connection, one phase was short, and

due to that leakage current was passed from neutral

of t/c. and through the earth wire of the t/c, while

passing from tjhat place the goat came in contact

with that earth wire, got shocked and died.this

accident was occured in the campus area of the Dy.

Exe. Engr, Vatrak s/dn.

Awaited

210 Dalpatpura 22.9.07 FAO

Due to cyclone and heavy wind tree fallen on the LT

line and snapping of conductor occurred, and the

Buffalow of Shri Parmar Jayantibhai Savabhai came

in contact with the live conductor , and got shocked

and died.

Awaited

211 Ghadi 22.9.07 FAO

Due to cyclone and heavy wind tree fallen on the LT

line and snapping of conductor occurred, and the

goat came in contact with the live conductor , and

got shocked and died.

Awaited

212 Chiboda 24.9.07 FAO

Due to heavy cyclone & rain tree fallen on LT line &

single phase service wire broken. Phase wire of

service touch to state light fixture and current pass

through earth wire victim came in to contact of earth

wire & get shock & died.

Awaited

213 Sariyad 27.9.07 FAO

Due to faulty motor of SGP W/W leakage current

observed on earthing of T/C ,buffalo came in contact

with it.

Awaited

214 Patan 26.8.07 FAOLeakage current flows from earth wire of Tr centre,

buffalo came into contact with it.Awaited

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Page 22

215 Chalasan 22.9.07 FHO

Accident occurred at consumer premises ,during

visit and investigation no any leakage current

observad. Victim

Awaited

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Nature of

Complaints

Complaint

Classification &

its No.

1 2 3 4 5 6 7 8 9 10 11

This form of Register is Maintained by . Gujarat Vij Company Ltd

Whether

redressed

within

stipulated time

as per

standards of

performance

Yes/No

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-2nd July-07 to septmber-07

Performa Sop 003 A: (already in the SoP regulation )

Format for registering the complaints at complaint centers and offices of Junior Engineer / Assistant Engineer

APPENDIX-A

YEAR :-2007-08

Total

duration

of

Interruptio

n

(8x9)=10)

(in

hrs./mts)

Sr.

No.

No. of

Consumers

affected

Name , Address & A/C NO. of

the complainant

Unique no. of

complaint

Time & Date

of receiving

complaints

Complaints classification

Time & date of

redressal of

grievance

Total time

taken (in

Hrs/mts)

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Within 50%

of

stipulated

time

Within

stipulated

time

Upto

double the

stipulated

time

More than

double the

stipulated

time

1 2 3 4 5 6 7 8 9 10

A(i) 0 46352 51568 14625 36943 0 0 51568 0

A(ii) 0 17827 18242 8526 9716 0 0 18242 0

A(iii) 0 4831 5113 2412 2701 0 0 5113 0

B(i) 0 838 1086 269 817 0 0 1086 0

B(ii) 0 414 582 92 490 0 0 582 0

C(i) 0 10162 10342 3437 6905 0 0 10342 0

C(ii) 0 1275 1505 518 987 0 0 1505 0

D(i) 0 3430 3638 1431 2207 0 0 3638 0

D(ii) 0 198 373 35 338 0 0 373 0

E(i) 0 2486 2725 910 1815 0 0 2725 0

E(ii) 0 3132 3367 492 2875 0 0 3367 0

F(i) 0 1808 2046 621 1425 0 0 2046 0

F(ii) 0 653 912 123 789 0 0 912 0

F(iii) 0 459 658 112 546 0 0 658 0

F(iv) 0 964 1134 303 831 0 0 1134 0

G 0 311 569 85 484 0 0 569 0

H 0 4616 6742 443 6299 0 0 6742 0

0 99756 110602 34434 76168 0 0 110602 0

Total (5) to

(8)

Classifi

cation

Pending

complainto

f previous

month

Complaint

s received

during the

month

Total

complaints

QUARTER :-2nd July-07 to septmber-07

YEAR :-2007-08

Balance

complaints

to be

redressed

(4) - (9)

Uttar Gujarat Vij Company Ltd ,Mehsana

Performa SoP 003 B:

APPENDIX - B (already in the SoP regulation )

REGISTER FOR COMPILING THE COMPLAINTS CLASSIFICATIONWISE

In stipulated time Beyond stipulated time

No.of complaints redressed during the month

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CLASSIFICATION OF COMPLAINTS:

(A) Interruption in power supply.

(i) Loose connections from pole

(ii) Interruption due to line breakdown

(iii) Interruption due to failure of transformer

(B) Quality of power supply(i) Ordinary case, which requires no augmentation.

(ii) Where augmentation is required.

(C) Meters

(i) Stopped/Defective Meters.

(ii) Billing on average basis for more than two bills

(D) Overhead lines

(i) Loose Wires

(ii) Inadequate ground clearance

(E) Bills

(i) For current bills where no additional information is required.

(ii) Where additional information relating to correctness of reading etc. is required.

(F) Service connections (Domestic & Non Domestic)

(i) Where extension of mains is not required.

(ii) Where extension of mains is required.

(iii) Modification in connected load.

(iv) Name change/reconnection.

(G) Refund of amount due in regard to temporary connection.

(H) Others

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Sr. No.Actons or steps carried out by distribution licensee towards

public awareness in the quarterLikely number of consumers influrenced Details about media

1 2 3

1 Display board of SOP at circle, Division & S/Dn 55860 Notice Board

2Display board of Name of information officers under RTI Act 2005 at

Circle,Division,Sub- division offices. 39900 Notice Board

3Consumer care centers at various 17 places

15300Verbal & Notice Board

at CCC

4 Advertisement through Daily News papers 22300 Daily News papers

5 Pamphlets distributed among public 35000 Pamphlets

6Advertisement through slide in TV / Banners

12725 T V Channels

7 On Uttar Gujarat Vij Company Ltd Web site 4500 Internate

8 Through Regular Energy Bill 75650 Energy Bill

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-2nd July-07 to septmber-07

YEAR :-2007-08

Performa SoP 004

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Name of

complaina

nt

Complaint

Unique

Number

Coplaint

classificati

on

Time & Date

of 1st

meeting

Details of

Redressal

Procedure

carried out

Time & Date

of 2nd

meeting

Details of

Redressal

Procedure

carried out

Time & Date

of 3rd

meeting

Details of

Redressal

Procedure

carried out

Remarks &

result about

the complaint

Orders in

favour of

consumer

or discom

1 2 3 4 5 6 7 8 9 10 11

Uttar Gujarat Vij Company Ltd ,Mehsana

This register is maintained by the Uttar Gujarat Vij Company Ltd

YEAR :-2007-08

Performa SoP 005 A: Action taken report by the Redressal Committee

QUARTER :-2nd July-07 to septmber-07

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Sr. No. MonthDate and time meeting

conducted

No. of complaints

registered at the meeting

NO. of complaints pending at the

end of the meeting

1 July.-07 17-07-07 at 12.00 hr 8 1

2 August.-07 7-08-07 at 12.00 hr

& 16-08-07 at 12.00 hr 12 1

3 September.07 11-09-07 at 12.00 hr 5 1

QUARTER :-2nd July-07 to septmber-07

YEAR :-2007-08

Uttar Gujarat Vij Company Ltd ,Mehsana

Performa SoP 005 B: Action taken report by the Redressal Committee

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Sr.

No.

No. of existing Distribution

transformer at the start of the

quarter / year

30.6.2007

No.of Distribution

transformers added during

the quarter / year

(July-07 To Sept-07)

Tota number of

Distribution transformers

As on 30.9.2007

Total number of

Distribution

tranformer failed

(Three months)

% failure rate of

Distribution

transformer

A B C=A+B D H= (D) * 100/C

1 104926 925 105851 5880 5.55

Uttar Gujarat Vij Company Ltd ,Mehsana

Performa SOP 006 : Failure of Distribution Transformer.

QUARTER :-2nd July-07 to septmber-07

YEAR :-2007-08

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Sr.

No.

Category of

consumers

Sample size

(Numbers)

Stadard specified

in regulation

Deviation of results

from the sample test

(Numbers)

% age compliance

(6)=(5)*100/(3)

1 2 3 4 5 6

LT Consumers

1 Domestic 2%

2 Commercial 2%

3 Industrial 2%

4 Agriculatural 2%

5 Public work works 2%

HT Consumers

6 HT Industrial 2%

Uttar Gujarat Vij Company Ltd ,Mehsana

Performa SOP 008 : Sample Test result for Neutral Voltage

Compliance Sample Test result for Neutral Voltage

To be sent Annualy

QUARTER :-2nd, July-07 to septmber-07

YEAR :-2007-08

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Voltage levelSample size

(Numbers)

Limit or

prescribed

Standard

Deviation of results

from the sample test

(Numbers)

% age compliance

(5)=(4)*100/(2)

1 2 3 4 5

Low Voltage +6% to -6%

High Voltage +6% to -6%

Extra High Voltage +10% to -10%

Uttar Gujarat Vij Company Ltd ,Mehsana

Performa SOP 009 : Sample Test result for Voltage variations

Compliance Sample Test result for Voltage variations

To be sent Annualy

QUARTER :-2nd, July-07 to septmber-07

YEAR :-2007-08

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Sr.

No.

Category of

consumers

Sample size

(Numbers)

Limit or

prescribed

Standard

Deviation of results

from the sample test

(Numbers)

% age compliance

(6)=(5)*100/(3)

1 2 3 4 5 6

1 LT Consumers 4%

2 HT Consumers 3%

3 EHT Consumers 3%

Uttar Gujarat Vij Company Ltd ,Mehsana

Performa SOP 0010 : Sample Test result for Harmonics

Compliance Sample Test result for Harmonics

To be sent Annualy

QUARTER :-2nd, July-07 to septmber-07

YEAR :-2007-08

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Sr. No. Month

Ni-Total No.of

customers for

each momentary

interruptions

Nт-Total No.of

customers servedCI = ΣNi SAIFI= CI/Nт

1 2 3 4 5=Total of (3) 6=5/4

1 Jul-07 * 2059969 6375232 3.09

2 Aug-07 * 2064830 4532477 2.20

3 Sep-07 * 2084778 3202930 1.54

TOTAL 6209577 14110639 2.27

* Feeder wise data is calculated seperately for whole company

Uttar Gujarat Vij Company Ltd ,Mehsana

SoP 011 - A : System Average Interruption Frequency Index (SAIFI)

QUARTER :-2nd, July-07 to septmber-07

YEAR :-2007-08

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Sr. No. Month

ri-Restoration

time for each

interruption

event

Nт-No.of

interrupted

constomers

for each

sustained

interruption

event

ri * Ni - Total

customer

interruption

duration in

HH:MM

Nт-Total No.of

customers

served

Customer

interruption

Duration

CMI = ΣriNi in

HH:MM

SAIDI= CMI/Ni

in HH:MM

1 2 3 4 (5)=(3)*(4) 6 (7) =Total of (5) (8) = (7) / (6)

1 Jul-07 * * 14750029:00 2059969 14750029:00 7:16

2 Aug-07 * * 8351674:00 2064830 8351674:00 4:04

3 Sep-07 * * 5134069:00 2084778 5134069:00 2:46

TOTAL 28235772:00 6209577 28235772:00 4:55

* Feeder wise data is calculated seperately for whole company

Uttar Gujarat Vij Company Ltd ,Mehsana

SoP 011 - B : System Average Duration Index (SAIDI)

QUARTER :-2nd, July-07 to septmber-07

YEAR :-2007-08

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Sr. No. Month

Number of

momentary

interruptions

Imi

Nmi-Total

No.of

constomers

for each

momentary

interruptions

Imi*Nmi- No.of

constomers

momentary

interruptions

Nт-Total No.of

customers

servedΣIMiNmi

MAIFI=

ΣIMiNmi/Ni

1 2 3 4 (5)=(3)*(4) 6 (7) =Total of (5) (8) = (7) / (6)

1 Jul-07 * * 39743095 2059969 39743095 19.29

2 Aug-07 * * 33274084 2064830 33274084 16.11

3 Sep-07 * * 30096752 2084778 30096752 14.44

TOTAL 103113931 6209577 103113931 16.61

* Feeder wise data is calculated seperately for whole company

Uttar Gujarat Vij Company Ltd ,Mehsana

SoP 011 - C : Momentary Average Interruption frequency Index (MAIFI)

QUARTER :-2nd, July-07 to septmber-07

YEAR :-2007-08

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1

iEnergy Delivered into EHT / 11 KV and LT Distribution

System from EHT / 11 KV SSs (Mus)A 5195.69

ii Energy Sold (Billed) EHT direct sales (Mus) B 877.41

iii Energy Sold (Billed) in the 11 KV LT system (Mus) C 3594.3

iv Total Sales (Mus) (B+C) 4471.71

v Losses (Mus) {(A) - (B+C)} 723.98

vi % Losses {(A) - (B+C)} X 100 / (A) 13.93

Losses in 11 KV System and Connected Equipment

SoP 012 - CALCULATION OF SYSTEM LOSSES AT EHT / 11 KV

Uttar Gujarat Vij Company Ltd ,Mehsana

Performance SoP 012 - System Losses at EHT / 11 KV and below

QUARTER :-Half Yearly April-07 to August-07

YEAR :-2007-08

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Consumer

Category

No. of faulty meters

at the start of the

quarter / year

No. of faulty

meters added

during the quarter

/ year

Total No. of

defective / faulty

meter

No. of faulty Meters

repaired and

replaced

No. of faulty meters

pending at the end

of the quarter

1 2 3=2+1 4 5=3-4

Single Phase 24622 26154 50776 26605 24171

Three Phase 625 4884 5509 4869 640

H.T. 0 0 0 0 0

Uttar Gujarat Vij Company Ltd ,Mehsana

Performa SOP 013 : Meter faults

QUARTER :-2nd, July-07 to septmber-07

YEAR :-2007-08

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Qtr. MonthsUnits input

(Mus)

Units Billed

(Mus)

Billing

Efficiency

Revenue Billed

(Rs. Lacs)

Revenue

Collected (Rs.

Lacs)

Collection

Efficiency %

Business

EfficiencyATC Loss %

A B C=(B/A)*100 D E F=(E/D)*100 G=(C*F)/100 H=100-G

Apr-07 1331.99 943.13 70.806 22052 21914 99.37 70.36 29.64

May-07 1343.53 986.77 73.446 27870 25761 92.43 67.89 32.11

Jun-07 1028.95 972.42 94.506 23621 19948 84.45 79.81 20.19

Sub Total 3704.47 2902.32 78.346 73543 67623 91.95 72.04 27.96

Jul-07 762.51 778.91 102.151 25473 20055 78.73 80.42 19.58

Aug-07 726.48 778.02 107.094 20960 18898 90.16 96.56 3.44

Sep-07 0 0.00 0.000 0 0 0.00 0.00 100.00

Sub Total 1488.99 1556.93 104.563 46433 38953 83.89 87.72 12.28

Oct-07

Nov-07

Dec-07

Sub Total

Jan.-08

Feb-.08

March.-08

Sub Total

V Grand Total 5193.46 4459.25 85.863 119976 106576 88.83 76.27 23.73

YEAR :-2007-08

III

IV

Uttar Gujarat Vij Company Ltd ,Mehsana

Performa SoP 014: Statement Showing the ATC losses, collection efficiency and Billing Efficiency

I

II

QUARTER :-2nd, July-07 to septmber-07

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Consumer Category

Total No. of

consumers

connected As on

July-07

Total New

application

received at the

end of the quarter

/ year

No. of release of

connections in the

quarter / year

No. of pending

applications for

release of new

connections in the

quarter / year Paid &

Pending

Domestic 1617403 46075 40892 737 1658295

Commercial 204205 2424 2152 81 206357

Industrial LT 28223 1495 1139 65 29362

Agriculture (Total) 209605 2915 2451 408 212056

Industrial HT 1498 162 88 53 1586

Uttar Gujarat Vij Company Ltd ,Mehsana

Performa SOP 015 : Release of New connection status as on Sept-07

QUARTER :-2nd, July-07 to septmber-07

YEAR :-2007-08

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Sr. No. Event Compensation

No. of cases where

compensation was given

(in numbers)

Amt.of compensation paid

(in Rs.)

Duty to provide supply

a) New connection

b) Additional load

c) Temporary supply

d) Shifting service

connection

e) Transfer of service

connection

f) Change in tariff category

of consumer

2 Complaints in billing Rs.50 for non reply within

the period prescribed in

Regulations

3 Replacement of metersLT Rs.25 per day of delay

maximum Rs.2,500 and HT

Rs. 250 per day of delay

maximum of Rs. 5,000/-

4 Interruption of supply LT Rs.25 for every 6 hrs. of

delay maximum of Rs.500

and HT Rs. 50 for every 6

hrs. delay maximum Rs.

1000

5 Voltage fluctuations and

complaintsRs.50 for failure to visit or

convey findings wihin the

stipulated period

6 Responding to consumers

complaints

Rs. 25 for each day of delay

maximum Rs. 500

7 Grievance Handling Rs. 25 for failure in handling

grievance.

Rs.50 per day of delay from

the limit specified in the

performance regulations

1

Uttar Gujarat Vij Company Ltd ,Mehsana

Performa SoP 016 : Compensation details

COMPENSATION DETAILS

QUARTER :-2nd, July-07 to septmber-07

YEAR :-2007-08

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TOTAL :- …NIL… ……NIL…..

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