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I-MELT, 11-13 December 2017 1 Using the Work Skill Development Framework (WSD) to Build Rigour into WIL Programs Diane Mayorga 1 , Suzanne Schibeci 2 and Ray Tolhurst 3 1 School of Accounting, Business School, University of New South Wales 2 Faculty of Science, University of New South Wales 3 School of Civil, Mining & Environmental Engineering, University of Wollongong Corresponding author email address: [email protected] A peer reviewed short paper for a presentation at the International conference on Models of Engaged Learning and Teaching (I-MELT) in Adelaide, 11-13 December 2017. Available from www.imelt.edu.au Abstract This workshop aims to help participants apply the WSD Framework to WIL programs. The growing importance of "soft" (or “generic") skills is acknowledged. The workshop is based on developing techniques that identify the work skills that students require for employment and then how to develop learning and assessment activities to enable students to build a portfolio of evidence to demonstrate that they have key employability skills valued by employers. To assist workshop participants, examples of practice will be provided. Introduction It has been long acknowledged that university graduates require skills other than just the technical or disciplinary knowledge required in their chosen profession. Apart from relevant theoretical and technical knowledge gained in a graduate’s degree, success in a chosen career is also dependent on many "soft" skills, which can be acquired not only through the program’s learning goals and outcomes, but the learning and teaching environment within the institution and experiences outside a student's course of study (Piper 2013). Feedback gained from the 2016 QILT (Quality Indicators in Learning and Teaching) Employer Satisfaction Survey indicates that of all graduate attributes across all industries and disciplines, currently employability skills have the lowest rating, as shown below in Figure 1.

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Page 1: Using the Work Skill Development Framework (WSD) to Build ...€¦ · I-MELT, 11-13 December 2017 1 Using the Work Skill Development Framework (WSD) to Build Rigour into WIL Programs

I-MELT, 11-13 December 2017

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UsingtheWorkSkillDevelopmentFramework(WSD)toBuildRigourintoWILPrograms

DianeMayorga1,SuzanneSchibeci2andRayTolhurst3

1SchoolofAccounting,BusinessSchool,UniversityofNewSouthWales 2FacultyofScience,UniversityofNewSouthWales3SchoolofCivil,Mining&EnvironmentalEngineering,UniversityofWollongong

Correspondingauthoremailaddress:[email protected]

ApeerreviewedshortpaperforapresentationattheInternationalconferenceonModelsofEngaged

LearningandTeaching(I-MELT)inAdelaide,11-13December2017.Availablefromwww.imelt.edu.au

Abstract

ThisworkshopaimstohelpparticipantsapplytheWSDFrameworktoWILprograms.Thegrowing

importanceof"soft"(or“generic")skillsisacknowledged.Theworkshopisbasedondevelopingtechniques

thatidentifytheworkskillsthatstudentsrequireforemploymentandthenhowtodeveloplearningand

assessmentactivitiestoenablestudentstobuildaportfolioofevidencetodemonstratethattheyhavekey

employabilityskillsvaluedbyemployers.Toassistworkshopparticipants,examplesofpracticewillbe

provided.

Introduction

Ithasbeenlongacknowledgedthatuniversitygraduatesrequireskillsotherthanjustthetechnicalor

disciplinaryknowledgerequiredintheirchosenprofession.Apartfromrelevanttheoreticalandtechnical

knowledgegainedinagraduate’sdegree,successinachosencareerisalsodependentonmany"soft"

skills,whichcanbeacquirednotonlythroughtheprogram’slearninggoalsandoutcomes,butthelearning

andteachingenvironmentwithintheinstitutionandexperiencesoutsideastudent'scourseofstudy(Piper

2013).

Feedbackgainedfromthe2016QILT(QualityIndicatorsinLearningandTeaching)EmployerSatisfaction

Surveyindicatesthatofallgraduateattributesacrossallindustriesanddisciplines,currentlyemployability

skillshavethelowestrating,asshownbelowinFigure1.

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(SocialResearchCentre,2017)

EveryAustralianUniversityprogramhaslearninggoalsandoutcomeswhichdescribethetypeofgraduates

theprogramaimstoproducebythetimestudentssuccessfullycompletetheirdegree.Theselearning

outcomesincludeskillswhicharerankedasthemostimportantbyemployers:suchasinitiativeandself-

direction,communication,interpersonalskillsandculturalawarenessorfit(GraduateCareersAustralia

2016).Thesesocalled"soft"skillshavebeenembeddedintothecurriculumofmostcourseswithinmost

universities,andcanthereforebeassessedbyteacherstoacertaindegree.However,notallprograms’

learningoutcomesincludethe‘softer’employabilityskillssuchastheabilitytoworkunderuncertainty,

curiosity,resilience,abilitytomeetdeadlines,demonstratinginitiative,acceptanceofcriticismorfailure

andconfidenceinabilityandknowledge.Additionally,flexibilityofpractise,workinginadigitalworldand

takingresponsibilityforpersonalprofessionaldevelopmentarebecomingincreasinglyimportant

employabilityskills

Oneofthemajorreasonsteachersarereluctanttoincorporatetheseskillsintheirtraditionalcourse-based

assessmentsisthedifficultyofobjectivelyevaluatingtheirstudents’competence,particularlyinawaythat

canprovideevidenceofaskilltoaprospectiveemployer.

Whileitisdifficulttoassessthesesofterskillsintheclassroom,itispossibletojudgealevelofcompetence

intheuseoftheseskillsthroughWorkIntegratedLearning(WIL)offeredbymanyprofessionalprograms.

MembersoftheNSWMELTcoreareusingtheWorkSkillsDevelopment(WSD)frameworktobuild

objectivityandrigourintoWILrelatedprogramsandassessments.

TheWSDframeworkisoneofthesisterframeworksthathasemergedfromtheResearchSkill

DevelopmentFramework.Itwasspecificallydevelopedtoassessastudent’sperformanceinaWILcontext

(Bandaranaike&Willison2010).LiketheotherMELTs,thisframeworkhasanumberoffacetswhich

describebothconcreteworkskills(suchasfacetB,“Find&Generatedata/knowledge”)andthesofterskills

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(suchasfacetF,whichincludes‘sensitivityininterpersonalcommunications’).Theextentofstudent

autonomywithintheWILprogramalsohelpstoevaluatethelevelofindependenceandself-directionthat

studentsdisplayintheworkplace,basedonthehorizontalaxisoftheWSDframeworkdiagram.

Aspartoftheconferenceproceedings,wehavepresentedtwopapersthatillustratetheuseoftheWSD

Frameworkinspecificdisciplines.Inthefirstpaper,Mayorga(2017)describeshowspecificprofessionalskill

requirementsforaspiringprofessionalaccountantsareintegratedintotheWSDtodevelopacustomised

professionalskillsgrowthframeworkforaworkintegratedlearningprogramsetinanaccountingand

businessmanagementcontext.Inthesecondpaper,Baafiet.al.(2017)discusseshowtheWSDFramework

isusedtodevelopstudents’autonomyandindependenceinaminingengineerprogram.

WorkshopStructure.

Thisworkshophastwoaims.Thefirstaimistoguideparticipantsthroughtheprocessofidentifyingkey

employabilityskillsthattheirstudentsneedtogaingraduatepositionsintheirrespectivedisciplines.The

secondaimistowalkparticipantsthroughtheprocessofdevelopinglearningandassessmentactivities

whichwillenablestudentstobuildaportfolioofevidencedemonstratingthattheyhavekeyemployability

skillsvaluedbyemployers.Wewillprovidespecificexamplesoflearningactivitieswhichdevelopspecific

workskillfacetsaswellasstudents’independenceandautonomyincompletingWILtasks.Weexpectthat

participantswillleavetheworkshopwithnewlearningactivitiesandmorerigorousassessmentsthatwill

enhancetheirdiscipline’sworkintegratedlearningprograms.

Keyconceptsandquestionstobeexplored

1. Howdoyouidentifyspecificemployabilityskillsvaluedbyyourdiscipline’semployers?Given

therearemanywebsitesandpublishedpaperswhichoutlinetheskillsemployersseekinnew

recruits,howdoyouidentifythesetofskillswhichapplytoyourparticulardiscipline?Whodoyou

approachtonarrowdowntheparticularskillstheemployerswantintheirrecruits?

2. Howdoyougatherevidencetosubstantiatethattheseskillsarevaluedbyyourdiscipline’s

employers?

3. Dospecificdisciplinesdifferintheirdesiredemployabilityskills?Apartfromthespecifictechnical

skillsrequiredfortheprofession,manyskillsare‘generic’anddesirableinallworkplaces.Whatare

theskillsemployerslookforacrossalldisciplines?Howdowedeterminekeyskills?

4. Howdostudentsgaintheskillsemployersinyourdisciplinevalue?Inyourtertiaryprogram?

Throughactivitiesexternaltoyourtertiaryprogram?

5. PresentingtheWorkSkillsDevelopmentframeworkasatoolforstudentself-reflection.This

modelincludesthespecificworkplaceskillsmostemployersareseekingintheiremployees.

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Studentscanusethistooltoself-reflectandidentifyskillgapsoropportunitiesforgrowth.How

couldyouincorporatetheuseofthisframeworkinyourprogram?

6. WhatkeyskillsintheWSDFrameworkshouldyourprogramtarget?Howcanyourstudentsbuild

aportfolioofevidencetodemonstratetheyhavethesekeyskills?

7. Howdoestheteacherfacilitateastudent’smovementfromalowtoahighlevelofautonomy?

WhatWILlearningactivitiesfacilitatestudents’movementfromlevel1tolevel5?Whattimeframe

isneededtoachievethisdevelopment?CanthetargetdevelopmentbeachievedinasingleWIL

placementordoesthereneedtobeafoundationbeforeworkexperienceisundertaken?

8. Howdoestheinstructordecideonthetypesoftaskswhichassesstheseskills?Whatarethe

typesofassessmentswhichwilldemonstrateastudent’scompetenceineachofthesefacets?

9. Whattypesofassessmentwouldbeappropriatefor1stand2ndYearstudentsandwhatwouldbe

theexpectedlevelofautonomyachieved?Howwouldthisapproachbeusedtoshiftstudents’

achievementinlateryears?HowdoweshiftfromthelefttorighthandsideoftheWSD

framework?

10. Howaretheseskillsreportedtoemployers?Whatarethetypesofreportingstrategiesthatcanbe

takenawaybythestudentandincludedintheirresumeorprofessionalportfolio?

Bytheendoftheworkshop,participantsshouldhavedevelopedtheirownframeworkdesignedspecifically

fortheircontextandfortheirstudents’workskilldevelopment,whichcanbeappliedoradaptedtotheir

owncircumstances.

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References

Bandaranaike,S.andWillison,J.(2010)WorkSkillDevelopmentFramework:aninnovativeassessmentfor

WorkIntegratedLearning.InCampbell,M.(Ed.)WorkIntegratedLearning–Respondingto

Challenges:Proceedingsofthe2010ACENNationalConference,(pp.1-19).Perth,September29–

October1,2010.

GraduateCareersAustralia(2016)GraduateOutlook2015.Thereportofthe2015GraduateOutlook

Survey:PerspectivesonGraduateRecruitment.Accessed19July2017at

http://www.graduatecareers.com.au/wp-content/uploads/2016/07/Graduate-Outlook-Report-

2015-FINAL1.pdf

Piper,T.(2013)EmbeddinghealthySydneyUniversitywithinthegenericattributesofgraduates(concept

paper–July2013).Accessed19July2017at

http://sydney.edu.au/dam/corporate/documents/about-us/values-and-visions/Healthy-Sydney-

University-Graduate-Attributes-Paper.pdf

SocialResearchCentre,(2017),"2016QILTEmployerSatisfactionSurvey-NationalReport",Australian

GovernmentDepartmentofeducationandTraining,April,p.5