Using the Right Stuff Serving our Customers

with the Proper Equipment

Operators Day February 3, 2016 Lansing Michigan

Using the Right Stuff

Tom Trice

Director of Public Works

Bloomfield Township Michigan

Retired Deputy City Manager, Royal Oak MI

Using the Right Stuff

Takeaways

• Talk about what we use to do our job

• How do we fund the equipment

• How do we purchase the equipment

• How do we maintain and repair the equipment

Using the Right Stuff What do we do

We supply clean water for our customers We take away the waste water through the process We clean up the waste water and start the process all over again

In the middle of this process we repair: The Breaks both water and sewer

Repair man holes/gate valves Stop boxes

Fix the pumps Adjust the valves

Fill tanks Put in the services Put in the meters Clean the pipes

READ the METER $ Collect the bills $$

We spend the revenue on O&M, Equipment, Projects

We keep everything flowing!!

Using the Right Stuff

Using the Right Stuff What do we use

Pickups

Dump Trucks

Back Hoes

Excavators

Vactors

Televising Equipment

Pumps

Light Towers

Locators

Barricades

Street Plates

Shoring

Boring Machines

Computer

Radios

Cell Phones

Using the Right Stuff

Using the Right Stuff How do we get the STUFF needed to do the job

We budget for what is necessary to get the work completed to keep everything flowing

Once we figure out what our expenses/costs are we need to figure out what we are going to sell for the year as far as water volumes go

Then we set that RATE to bring in the revenue to cover all the costs

That RATE is what is used to purchase and maintain our STUFF

Rate Simplifications (This is really the simple version)

All the costs divided by the volume of water sold = the rate ( cubic feet or gallons)

Using the Right Stuff Emergencies beyond the normal

Is the equipment prepared and capable for all emergencies?

Using the Right Stuff Emergency or disaster? How will this effect operations and the Fleet? Will you be out of business?

Using the Right Stuff Is the cost of delivering the service directly related to the type of equipment necessary to perform the work?

Using the Right Stuff • Are you purchasing the equipment that meets the specifications of

the job they have to do?

• Who is included in the preparation of the specifications?

• Does the equipment have the proper utility to multi-task?

• Was the equipment bid or purchased from National, State, County or a purchasing consortium?

• Is it easy to do preventative and daily maintenance?

• Is the operator happy with the purchase?

Using the Right Stuff Maintenance:

• Is the cost of maintenance more efficient in-house or privatized?

• Inventory of parts to keep the fleet on the road?

• Is it best to do routine maintenance at your facility and contract for

the specialized things? Engine rebuilds, springs

• Are your mechanics properly trained and receiving updates?

• Are your operators properly trained and receiving updates?

Using the Right Stuff What does your equipment look like to the public and

customers you serve

Does the condition of the equipment reflect on you and the product you provide

Using the Right Stuff Training

Are the equipment maintenance staff properly trained to repair and maintain specialty equipment

Using the Right Stuff Training

Are the operators properly trained to repair and maintain specialty equipment

Using the Right Stuff

“The services don’t go if the Fleet don’t Roll”

Using the Right Stuff Do you inventory sufficient, standard and proper inventory of parts? How are they purchased?

Using the Right Stuff Is the equipment cost effective and capable of Best Management Practices? Utility of Equipment.

Using the Right Stuff • Fund the equipment – Purchase and

Maintenance

• Purchase the Right Stuff at the Right Price

• Make sure it can be operated and maintained properly

• Make certain it has the proper utility

• Deliver the service that reflects positively on you and the your product

Using the Right Stuff

“There is no limit to what a man can do or where he can go if he doesn’t mind who gets the credit” Ronald Reagan

Using the Right Stuff

Eureka! Tom Trice

Bloomfield Township

ttrice@bloomfieldtwp.org

248-594-2800

Using the Right Stuff