using patlive to expand your business. what is patlive patlive is a powerful business tool that...

Using PATLiveto

Expand Your Business

What is PATLive

PATLive is a powerful business tool that provides you with all the business telecommunications you need to succeed.

These are the same services large corporations use, but with a fraction of the price.

Number one Myth about PATLive

PATLive is just a way for the Market America Corporate to send you voicemail.

Truth: PATLive is an essential part of your business. When used properly can help you get more customers and distributors.

PATLive Features

• Web Access• Find Me• Fax on Demand• Pre-Recorded Greetings• Incoming fax

• Toll Free Number

• 5 mail boxes

• Available 24/7

• Custom Greetings

• Outgoing fax• Transfer messages to anyone in the PATLive system

• Recorded conference calls

(from July 7, 2003 through April 25, 2005)

PATLive Web Access

http://my.PATLive.com

•Listen to Voicemails

•View Faxes

•Administer your account

Toll Free Phone Number

One of the greatest benefits of a toll free number is the ability of your company to increase its client base because you can now sell your goods and services to those who live outside the area in which your business is located. People do not need to hesitate before contacting you and there is no longer an advantage for them in dealing with local businesses.

The same toll free number is used for phone calls and faxes

Find Me

With the Find Me feature, you never need to worry about missing an important call because your PATLive system can transfer the call directly to you. And you can program up to 4 different phone numbers for the system to try - whether you are at the office, at home, or on the road with your cell phone, your business phone calls can always reach you.

Find Me

Customers can press number 9 when listening to your greeting and PATLive will find you.

You can program up to 4 different phone numbers for the system to try.

Remember to tell people in your greeting:Press the number 9 to reach a live operator

Find Me

Click on Mailbox Options

How to Set Up

Find Me

Click Configure Find Me

How to Set Up

Find Me

Enter the first phone number you want to call in the Find Me rotation along with the days of the week and hours you want this number to be used.

Remember to click save

How to Set Up

Time is based off Eastern Standard Time

So, make the proper time adjustments

Find Me

Repeat this for phone numbers 2 through 4.

How to Set Up

Find MeOptions

To access the Find Me options, Click on Options on the Find Me page

Find MeOption: Auto Find Me

The caller will be sent directly to your Find Me numbers and bypass hearing your Main Greeting.

They don’t need to press the number 9 to find you.

Find MeOption: Call Screening

The caller will be asked to say his or her name when Find Me is activated. PATLive will then tell you who is calling before you choose to accept or decline the call.

Find MeOption: Disable Hold Prompt

Check "On" to disable the prompt "Please hold while I try to locate." when a caller initiates a Find Me call.

Find MeOption: Do Not Disturb

This feature allows you to temporarily disable your Find Me feature without losing any of your settings.

Find MeOption: Enabled

This option will turn the Find Me feature either on or off.

Find MeOption: Override Status

Checking 'On‘ will send the caller directly to your Override number, hence bypassing your four Find Me numbers.

Find MeOption: Play Owner Name

The system will play your recorded Name Message when a Find Me call is transferred to you.

Find MeOption: Record

No Information

Up to 5 Extra Mailboxes

This helps you focus your advertising.

You can have an extension for each area of Market America you are focusing on.

Example: 1-888-867-5309 x 1 is Isotonix

1-888-867-5309 x 2 is Motives

1-888-867-5309 x 3 is GeneSNP

1-888-867-5309 x 4 is Webcenters

1-888-867-5309 x 5 is Voitel

Use the Mailboxesto Target Your Marketing

This way you know what marketing is working and where you left the flyer

Fax on Demand

Fax on Demand allows you to upload a different document onto each of your greetings for a caller to request.

This is perfect for trainers that want to send out the class agenda or allow customers to receive product information.

Fax on Demand

To Setup:

Click on Mailbox Options

Fax on Demand

Click on Manage Fax Documents

Fax on Demand

Select which mailbox you want to attach the fax to

Fax on Demand

Select the document you want to attach to that mailbox and click open

Fax on Demand

Click on Upload

Fax on Demand

You need to edit your greeting to let your callers know to press {7} to receive the fax you have just loaded.

Pre-Recorded Greetings

PATLive gives us professional pre-recorded greetings in the following areas:

Anti-Aging TransitionsBusiness Opportunity WebCenterGene SNP IsotonixMight-A-Mins MotivesNutraceuticals nutraMetrixNutriClean NutriPhysicalPlusOne filtration Sports NutritionTimeless Prescription


How to Select a Pre-Recorded Greeting

1) Click on Mailbox Options



2) Click on Manage Voice Greetings



3) Select the greeting you want to attach to that mailbox



4) Click on the speaker button to listen to the greeting before you click on Save

Custom Greetings

Create your own custom greetings that are both personal and professional.

Custom Greetings

1) From a regular phone, call your PATLive number

2) When you hear your current greeting, press 0 (zero)

3) PATLive will ask you for your password. Enter it at this time

How to Edit a Custom Greeting

Custom Greetings

4) PATLive will give you a numbered menu list. Press 4 for User Options

5) In the User Options menu, press 1 for Personal Options

6) In the Personal Options menu, press 1 to Review or Edit a Greeting

7) Record your custom greeting

How to Edit a Custom Greeting

Incoming fax

The PATLive System allows you to receive faxes directly through your toll-free number and access them whenever needed.

Need an immediate print out?

Access the fax online to review it or print it directly from your system, or you can call your system to forward it to the closest fax machine.

Incoming Fax

Simply click on the incoming fax to view it

Outgoing fax

Upload a file to your inbox to store it for faxing at anytime.

The file must be less than 4 mb and must be in one of the following file formats: .doc, .pdf, .tif, .tiff.

Outgoing Fax

Click on Upload Fax

Outgoing Fax

Click on Browse

Outgoing Fax

Select a .doc, .pdf, .tif, or .tiff file that is less than 4 meg

Outgoing Fax

Click on Next >>

Outgoing Fax

Put a check mark in front of the fax and click on Send Fax

Outgoing Fax

Enter the: - Fax Number - Fax Confirmation email address

and click on Next >>

Outgoing Fax

Click on Send >>

Outgoing Fax

PATLive will email you a fax confirmation once the fax is sent

Transfer messages to anyone in the PATLive system

Use your phone system to contact other representatives through their PATLive mailboxes - share information with one or multiple people all in one system!


1) Select the message to transfer and click Play Selected


2) Click on Transfer


3) Enter the PATLive mailbox number you want to transfer to, and click on the plus sign

This will add the mailbox to the Recipient list


4) Click on Next, and the message is transferred

Recorded Conference Calls(from July 7, 2003 through April 25, 2005)

These are valuable business building messages on a variety of topics

Recorded Conference Calls

Click on Replay Line

Recorded Conference Calls

Detailed list of recordings

MONTHLY CHARGE - Your PATLive monthly fee will be a low $9.95 per month

PER MINUTE - Your phone system per minute rate will be locked at $0.039

STORAGE FEES - Your Message Storage fees will be capped at only $1.00 per month

IBV - In addition to these great savings, you receive 30% IBV for your PATLive bill every month!

Comparative products start at $40 a month

FREE for the first 60 days

• NO Monthly Fee

• NO Per Minute Charge

• NO Message Storage Fees

There is no excuse to not try PATLive

How to get started

1) Log in to your Unfranchise Business Backend.

2) Click on PATLive

Expand Your BusinessWith PATLive