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Using Outcomes in the Quality Improvement Process: Setting System Level Standards Erik R. Stewart, Ph.D. Vice President, System Performance [email protected] Renee Kopache, M.S. Recovery Coordinator [email protected]

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Page 1: Using Outcomes in the Quality Improvement Process:

Using Outcomes in the Quality Improvement Process:

Setting System Level Standards

Erik R. Stewart, Ph.D. Vice President, System Performance

[email protected]

Renee Kopache, M.S.Recovery Coordinator

[email protected]

Page 2: Using Outcomes in the Quality Improvement Process:

History/Purpose of Outcomes

• Ohio Mental Health Outcomes Task Force (OTF) – 1996– Charge

• Develop a statewide approach to measuring consumer outcomes in Ohio’s publicly-supported mental health system

Vital Signs (1998)

• Outcomes Implementation Pilot Coordinating Group– Final recommendations were made in 1999.

Page 3: Using Outcomes in the Quality Improvement Process:

Adult Outcomes Domains

• Clinical Status– looks at symptoms that a person may experience

from their illness and how much they interfere with their daily living.

• Quality of Life– examines how “good” a person’s life is, and if their

needs are being met. Also examines how much control a person has over the events in their life (empowerment).

Page 4: Using Outcomes in the Quality Improvement Process:

Adult Outcomes Domains

• Functional Status– This domain identifies how well a person is

doing in the community including areas such as work, school and social relationships.

• Safety & Health – Addresses how a person is doing physically

and the amount of freedom they have from psychological harm from self and others.

Page 5: Using Outcomes in the Quality Improvement Process:

Adult Outcomes: Instruments

• Adult Consumer Form A

– This form is used by consumers with a severe mental illness. (case management)

– The survey consists of four parts: Quality of Life, Safety and Health, Symptom Distress and Empowerment.

Page 6: Using Outcomes in the Quality Improvement Process:

Adult Outcomes: Instruments

• Adult Provider Form A – consists of two parts: Functional Status and

Safety & Health.

– Provider’s observations and clinical judgments about the consumer’s social & role functioning, housing status, activities of daily living, criminal justice involvement, harmful behavior and victimization.

Page 7: Using Outcomes in the Quality Improvement Process:

Adult Outcomes: Instruments

• Adult Consumer Form B– Consists of three parts: Quality of Life

(excluding empowerment, Safety & Health and Symptom Distress.

– This shorter version of the Adult A form is used for adult outpatient clients. Providers of non-SMD consumers are not required to complete a provider survey.

Page 8: Using Outcomes in the Quality Improvement Process:

Youth Outcomes Domains

• Four primary areas or domains of assessment were selected for Ohio Scales:

– Problem severity– Functioning– Hopefulness– Satisfaction with behavioral health

services

Page 9: Using Outcomes in the Quality Improvement Process:

Youth Outcomes: Instruments

• Ohio Scales

Three parallel forms: – Y-form is completed by the youth (self-

report for ages 12 and older).

– P-form is completed by the youth’s parent (or primary caretaker).

– W-form is completed by the youth’s agency worker/case manager.

Page 10: Using Outcomes in the Quality Improvement Process:

Administration Periods

• Initial• 6 Month• 12 Month• Annually thereafter

(Adult Consumer Form B: Initial and Discharge administrations only)

Page 11: Using Outcomes in the Quality Improvement Process:

OCO History in Hamilton County

• Data collection begins – September, 2001• Regular and varied production reporting begins

at same time• Production performance abysmal, though

consistent with other participating areas of State

Page 12: Using Outcomes in the Quality Improvement Process:

HCCMHB surveys agencies to discern impediments to production

Page 13: Using Outcomes in the Quality Improvement Process:

Agencies React

Page 14: Using Outcomes in the Quality Improvement Process:

HCCMHB representatives visit agencies to discern impediments to

production

Page 15: Using Outcomes in the Quality Improvement Process:
Page 16: Using Outcomes in the Quality Improvement Process:

Impediments (in no particular order):

1) Excuses:

• POV boxes don’t turn on (batteries)• Staff refuse to complete or administer• Multi-million $ agency has only 1 printer• POV box times out too quickly

Page 17: Using Outcomes in the Quality Improvement Process:

Impediments (in no particular order):

2) Collection technology:

• POV data system interface with other agency data system(s)

Page 18: Using Outcomes in the Quality Improvement Process:

Impediments (in no particular order):

3) Lack of agency/staff “buy-in”

• We know we do good work• We don’t care about consumer outcomes

Page 19: Using Outcomes in the Quality Improvement Process:

Impediments (in no particular order):

4) Lack of products/information to staff following administrations (initially)

• Staff frustration with initial software• Introduction of ARROW with use limited to POV• Immediate red flags printout• Weekly reports to staff• Consistent supervisor response to problems• Use of data in “assessment update printout”

Page 20: Using Outcomes in the Quality Improvement Process:

Impediments (in no particular order):

5) Diffusion of responsibility (a social phenomenon that

occurs in groups of people when responsibility is not explicitly assigned)

• Request made by QA/Outcomes member to resurrect regular IT/IS staff meetings at HCCMHB. Solicitation made. ONE response.

• Lack of departmental ownership

Page 21: Using Outcomes in the Quality Improvement Process:

Impediments (in no particular order):

6) Agency-specific challenges

• Central Point of Access• New administration at agency intake?• Paper and pencil administration• Program support staff enter data

Page 22: Using Outcomes in the Quality Improvement Process:

QA Approach Introduced

• Quarterly indicator measuring Initial Adult Provider compliance added to existing indicators

Page 23: Using Outcomes in the Quality Improvement Process:

ODMH Introduces Missing Data Reports - Summer, 2003

• Hamilton County Performance– 23% Adult OR/OE– 34% Youth OR/OE

Page 24: Using Outcomes in the Quality Improvement Process:

October, 2003 - HCCMHB and Agencies Form PI Sub-committee

to Develop Production Logic

Page 25: Using Outcomes in the Quality Improvement Process:

February, 2004 – Ohio Department of Mental Health Presents State

Plan for Upcoming PI Requirements

Page 26: Using Outcomes in the Quality Improvement Process:

PDCA Cycle

Plan

Do

Check

Act

Page 27: Using Outcomes in the Quality Improvement Process:

April, 2004 – Proposed Logic for OCO Production Measures Shared

With Membership

Page 28: Using Outcomes in the Quality Improvement Process:

Initial Adult Consumer Production Analysis

Page 29: Using Outcomes in the Quality Improvement Process:

Initial Adult Consumer Production Analysis

• Claims data compiled for quarter under review

UCI First Svc. Date Min Age UPID Service Type

1000001 7/10/2005 42 10001 CPST

1000001 8/1/2005 42 10002 Counseling

1005002 9/2/2005 28 10001 CPST

2052520 7/20/2005 19 10005 Med Som

2052520 7/25/2005 19 10006 CPST

Page 30: Using Outcomes in the Quality Improvement Process:

Initial Adult Consumer Production Analysis

• “Pre-quarter period” is determined by subtracting 120 days from first date of service in period

UCI First Svc. Date Pre-Quarter Period

1000001 7/10/2005 3/12/2005

1000001 8/1/2005 4/3/2005

1005002 9/2/2005 5/5/2005

2052520 7/20/2005 3/22/2005

2052520 7/25/2005 3/27/2005

Page 31: Using Outcomes in the Quality Improvement Process:

Initial Adult Consumer Production Analysis

• Review of claims during pre-quarter period is conducted. Those exhibiting claims are removed

UCI First Svc. Date Pre-Quarter Period Pre-Quarter Claims

1000001 7/10/2005 3/12/2005 No

1000001 8/1/2005 4/3/2005 No

1005002 9/2/2005 5/5/2005 Yes

2052520 7/20/2005 3/22/2005 No

2052520 7/25/2005 3/27/2005 No

Page 32: Using Outcomes in the Quality Improvement Process:

Initial Adult Consumer Production Analysis

• Unduplicate list by selecting case with highest order service

UCIFirst Svc. Date

Pre-Quarter Period

Min Age UPID

Service Type

1000001 7/10/2005 3/12/2005 42 10001 CPST

1000001 8/1/2005 4/3/2005 42 10002 Counseling

2052520 7/20/2005 3/22/2005 19 10005 Med Som

2052520 7/25/2005 3/27/2005 19 10006 CPST

Page 33: Using Outcomes in the Quality Improvement Process:

Initial Adult Consumer Production Analysis

• Create date range for acceptable OCO administrations

UCI First Svc. Date 1st Svc. Minus 60 1st Svc. Plus 44

1000001 7/10/2005 5/11/2005 8/23/2005

2052520 7/25/2005 5/26/2005 9/7/2005

Page 34: Using Outcomes in the Quality Improvement Process:

Initial Adult Consumer Production Analysis

• Merge Adult Consumer A and Adult Consumer B OCO administrations

• Match by date when acceptable date exists

• Determine production ratio/percentage

Page 35: Using Outcomes in the Quality Improvement Process:

January 2005 February 2005 March 2005

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

April 2005 May 2005 June 2005

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Period under review

(4th qtr. FY 2005)

Page 36: Using Outcomes in the Quality Improvement Process:

January 2005 February 2005 March 2005

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

April 2005 May 2005 June 2005

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

1st service in period

May 11, 2005

Page 37: Using Outcomes in the Quality Improvement Process:

January 2005 February 2005 March 2005

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

April 2005 May 2005 June 2005

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Absence of service determined for 120 day period prior to first service (ensures client is new or in new episode of care)

Page 38: Using Outcomes in the Quality Improvement Process:

January 2005 February 2005 March 2005

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

April 2005 May 2005 June 2005

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Outcome administration expected/sought between March 12 and June 24

Page 39: Using Outcomes in the Quality Improvement Process:

HCCMHB OCO Production Performance Improvement Measures

• Initial Measures– Adult Consumer

Page 40: Using Outcomes in the Quality Improvement Process:

HCCMHB OCO Production Performance Improvement Measures

• Initial Measures– Adult Consumer– Adult Provider– Youth Consumer– Youth Provider– Youth Parent

• Six-Month Measures– Adult Consumer– Adult Provider– Youth Consumer– Youth Provider– Youth Parent

• 12-Month Measures– Adult Consumer– Adult Provider– Youth Consumer– Youth Provider– Youth Parent

• Long-Term Measures– Adult Consumer– Adult Provider– Youth Consumer– Youth Provider– Youth Parent

Page 41: Using Outcomes in the Quality Improvement Process:

June, 2004 – Contract Language Established Obligating Agencies to

70% Compliance on OCO Administrations

Page 42: Using Outcomes in the Quality Improvement Process:

July, 2004 – HCCMHB Issues First “Test” Measures

Page 43: Using Outcomes in the Quality Improvement Process:
Page 44: Using Outcomes in the Quality Improvement Process:

PI Products Provided to Agencies:

Page 45: Using Outcomes in the Quality Improvement Process:

UPIDType Number Type

Total Expected

Submitted

Not Submitted

Ratio expectation Ratiocalc

RatioMet

10000 11 Adult Consumer initial 52 43 9 70

82.69230769 yes

10000 12 Adult Provider initial 43 29 14 70

67.44186047 no

10000 13 Child Provider initial 46 39 7 70

84.7826087 yes

10000 14 Child Parent initial 46 40 6 70

86.95652174 yes

10000 15 Child Consumer initial 18 14 4 70

77.77777778 yes

10000 21

Adult Consumer 06 month 20 5 15 70 25 no

10000 22

Adult Provider 6 month 20 4 16 70 20 no

10000 23

Child Provider 6 month 23 18 5 70

78.26086957 yes

10000 24 Child Parent 6 month 23 13 10 70

56.52173913 no

10000 25

Child Consumer 6 month 12 4 8 70

33.33333333 no

10000 31

Adult Consumer 12 month 7 2 5 70

28.57142857 no

10000 32

Adult Provider 12 month 7 3 4 70

42.85714286 no

10000 33

Child Provider 12 month 12 8 4 70

66.66666667 no

10000 34 Child Parent 12 month 12 8 4 70

66.66666667 no

10000 35

Child Consumer 12 month 5 0 5 70 0 no

10000 41

Adult Consumer Annual 274 231 43 70

84.30656934 yes

10000 42 Adult Provider Annual 274 214 60 70

78.10218978 yes

10000 43 Child Provider Annual 62 58 4 70

93.5483871 yes

10000 44 Child Parent Annual 60 57 3 70 95 yes

10000 45

Child Consumer Annual 28 24 4 70

85.71428571 yes

Page 46: Using Outcomes in the Quality Improvement Process:

Agency A

31.58%

50.67%

82.76% 83.13%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

FY 05 Qrt1 Initial AdultConsumer

FY 05 Qrt2 Initial AdultConsumer

FY 05 Qrt3 Initial AdultConsumer

FY 05 Qrt4 Initial AdultConsumer

Pe

rce

nt

Co

mp

lete

Page 47: Using Outcomes in the Quality Improvement Process:

Spreadsheet containing:

• UCI• First service in period date• Last service in period date• OCO time period parameters• Submission status• Date of administration for submission• Age of client• Service type by numeric rank• Instrument type of submission• Admission date

Page 48: Using Outcomes in the Quality Improvement Process:

Agencies may formally dispute findings on a case-specific basis

Page 49: Using Outcomes in the Quality Improvement Process:

Measures allow agencies to look closely at specific cases missing administrations to

discern issues

Page 50: Using Outcomes in the Quality Improvement Process:

Had to educate agencies on intricacies of logic

Tracking based upon most recent intake date

Page 51: Using Outcomes in the Quality Improvement Process:

Had to cut through many “trivial” issues that impacted few clients but served as a distraction from dealing with larger issues (those effecting many expected administrations)

Page 52: Using Outcomes in the Quality Improvement Process:

Had to deal with misunderstandings or “loose” understandings of the

administration criteria (ex. Use of “person unable to complete” disposition for unplanned termination/discharges)

Page 53: Using Outcomes in the Quality Improvement Process:

Had to move past focusing upon issues related to the logic used in the PI

exercise to focus on agency issues needing attention

Page 54: Using Outcomes in the Quality Improvement Process:

Had to manage areas subject to manipulation (ex. Use of “B” consumer administrations when “A” is warranted)

Page 55: Using Outcomes in the Quality Improvement Process:

….And in the End…..(Measures of Progress Over Time)

Page 56: Using Outcomes in the Quality Improvement Process:

The Heavens Opened!!!!

Page 57: Using Outcomes in the Quality Improvement Process:

OCO Production Progress (Outcomes Received/Outcomes Expected)

37.80%

43.00%

51.57%

64.98%

76.60%

86.10%

33.60%

39.60%

47.67%

61.68%

68.44%

76.30%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

4/ 2003-3/ 2004 7/ 2003-6/ 2004 10/ 2003-9/ 2004 1/ 2004-12/ 2004 4/ 2004-3/ 2005 7/ 2004-6/ 2005

Youth Adult

Page 58: Using Outcomes in the Quality Improvement Process:

Measures of Progress Relative to Other Board Areas

Page 59: Using Outcomes in the Quality Improvement Process:

State Missing Data Report #5 - ADULT Outcomes Received/Outcomes Expected (Oct 1, 2003 - Sep 30, 2004)

17.73%25.52%

47.67%55.28%

70.23%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Page 60: Using Outcomes in the Quality Improvement Process:

State Missing Data Report #6 - ADULT Outcomes Received/Outcomes Expected (Jan 1, 2004 - Dec 31, 2004)

5.50%

73.63%

61.68%59.16%

46.86%

34.52%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Page 61: Using Outcomes in the Quality Improvement Process:

State Missing Data Report #7 - ADULT Outcomes Received/Outcomes Expected(Apr 1, 2004 - Mar 31, 2005)

38.49%

55.80%

56.48%

68.44%

78.51%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Page 62: Using Outcomes in the Quality Improvement Process:

State Missing Data Report #8 - ADULT Outcomes Received/Outcomes Expected (July 1, 2004 - June 30, 2005)

43.2%46.2%

57.6%58.2%

85.8%

76.3%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Page 63: Using Outcomes in the Quality Improvement Process:

State Missing Data Report #9 - ADULT Outcomes Received/Outcomes Expected (Oct 1, 2004 - Sept 30, 2005)

58.0%

49.7%

63.4%

81.7%

61.2%

85.3%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Page 64: Using Outcomes in the Quality Improvement Process:

State Missing Data Report #5 - YOUTH Outcomes Received/Outcomes Expected (Oct 1, 2003 - Sep 30, 2004)

10.11%10.24%

38.64%

78.94%

63.11%

51.57%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Page 65: Using Outcomes in the Quality Improvement Process:

State Missing Data Report #6 - YOUTH Outcomes Received/Outcomes Expected (Jan 1, 2004 - Dec 31, 2004)

82.33%

69.58%64.98%

39.51%

30.32%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Page 66: Using Outcomes in the Quality Improvement Process:

State Missing Data Report #7 - YOUTH Outcomes Received/Outcomes Expected (Apr 1, 2004 - Mar 31, 2005)

50.4%

76.6%82.5%

68.9%

42.7%40.1%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Page 67: Using Outcomes in the Quality Improvement Process:

State Missing Data Report #8 - YOUTH Outcomes Received/Outcomes Expected (July 1, 2004 - June 30, 2005)

47.4%

55.0%57.8%

72.5%

84.7%

86.1%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Page 68: Using Outcomes in the Quality Improvement Process:

State Missing Data Report #9 - Youth Outcomes Received/Outcomes Expected (Oct 1, 2004 - Sept 30, 2005)

69.5%

55.7%

59.9%

75.2%

88.7%89.0%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Page 69: Using Outcomes in the Quality Improvement Process:

• Additional “learnings”– 120 day absence without new OCO/tx. Plan

update – not clinically sound practice– Delayed tx. Following assessment

Page 70: Using Outcomes in the Quality Improvement Process:

Data Use

Page 71: Using Outcomes in the Quality Improvement Process:

Ohio Scales Data

Page 72: Using Outcomes in the Quality Improvement Process:

Ohio Scales

State Data Report

Page 73: Using Outcomes in the Quality Improvement Process:

Youth Consumer Findings

Page 74: Using Outcomes in the Quality Improvement Process:

Youth Consumer Problem Severity Scores Statewide (Cross-sectional data)

23.89

18.86 18.68 18.9918.56

18.96 18.9818.37

15

17

19

21

23

25

27

29

31

33

35

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Mea

n S

core

Page 75: Using Outcomes in the Quality Improvement Process:

Youth Consumer Functioning Scores Statewide (Cross-sectional data)

55.94

58.8759.72

59.5259.4159.3558.75

59.57

40

45

50

55

60

65

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Statewide Youth

Page 76: Using Outcomes in the Quality Improvement Process:

Youth Parent Findings

Page 77: Using Outcomes in the Quality Improvement Process:

Youth Parent Problem Severity Scores Statewide (Cross-sectional data)

28.57

22.15

24.0923.64

22.98

23.1423.12

22.21

15

17

19

21

23

25

27

29

31

33

35

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Mea

n S

core

Page 78: Using Outcomes in the Quality Improvement Process:

Youth Parent Functioning Scores Statewide (Cross-sectional data)

45

48.29

46.8146.9147.9

48.1648.9549.34

40

45

50

55

60

65

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Statewide Youth

Page 79: Using Outcomes in the Quality Improvement Process:

Youth Worker Findings

Page 80: Using Outcomes in the Quality Improvement Process:

Youth Worker Problem Severity Scores Statewide (Cross-sectional data)

28

21.41 21.43

21.51

21.13

21.14

22.76

21.54

15

17

19

21

23

25

27

29

31

33

35

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Mea

n S

core

Page 81: Using Outcomes in the Quality Improvement Process:

Youth Worker Functioning Scores Statewide (Cross-sectional data)

43.33

45.8246.66

46.2646.9146.9146.946.87

40

45

50

55

60

65

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Page 82: Using Outcomes in the Quality Improvement Process:

Does Hamilton County data look like Statewide data?

Page 83: Using Outcomes in the Quality Improvement Process:

Youth Consumer Findings

Page 84: Using Outcomes in the Quality Improvement Process:

Youth Consumer Problem Severity Scores Comparison (Cross-sectional data)

23.89

18.86 18.68 18.9918.56

18.96 18.9818.37

15

17

19

21

23

25

27

29

31

33

35

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Statewide Youth Hamilton Youth

Page 85: Using Outcomes in the Quality Improvement Process:

Youth Consumer Functioning Scores Comparison (Cross-sectional data)

55.94

58.8759.72

59.5259.4159.3558.75

59.57

40

45

50

55

60

65

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Statewide Youth Hamilton Youth

Page 86: Using Outcomes in the Quality Improvement Process:

Youth Parent Findings

Page 87: Using Outcomes in the Quality Improvement Process:

Youth Parent Problem Severity Scores Comparison(Cross-sectional data)

28.57

22.15

24.0923.64

22.98

23.1423.12

22.21

15

17

19

21

23

25

27

29

31

33

35

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Statewide Youth Hamilton Youth

Page 88: Using Outcomes in the Quality Improvement Process:

Youth Parent Functioning Scores Comparison (Cross-sectional data)

45

48.29

46.81

46.9147.948.16

48.9549.34

40

45

50

55

60

65

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Mea

n S

core

Statewide Youth Hamilton Youth

Page 89: Using Outcomes in the Quality Improvement Process:

Youth Worker Findings

Page 90: Using Outcomes in the Quality Improvement Process:

Youth Worker Problem Severity Scores Comparison (Cross-sectional data)

28

21.41 21.43

21.51

21.13

21.14

22.76

21.54

15

17

19

21

23

25

27

29

31

33

35

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Page 91: Using Outcomes in the Quality Improvement Process:

Youth Worker Functioning Scores Comparison(Cross-sectional data)

43.33

45.8246.66

46.2646.9146.9146.946.87

40

45

50

55

60

65

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Page 92: Using Outcomes in the Quality Improvement Process:

Does a longitudinal design change the picture?

Page 93: Using Outcomes in the Quality Improvement Process:

Youth Consumer Findings

Page 94: Using Outcomes in the Quality Improvement Process:

Youth Consumer Problem Severity Scores Over Time

24.26

18.22

17.12

20.09

16.82

18.52

15

17

19

21

23

25

27

29

31

33

35

Initial 6 Month 1 Year 2-4 Years

Group 1 Problem Severity Group 2 Problem Severity Group 3 Problem Severity

F(1,358)=48.747

p=0.000

F(1,327)=16.923

p=0.000 F(1,140)=6.498

p=0.012

Youth Consumer Problem Severity Scores Comparison (Cross-sectional data)

23.89

18.86 18.68 18.9918.56

18.96 18.9818.37

15

17

19

21

23

25

27

29

31

33

35

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Statewide Youth Hamilton Youth

Page 95: Using Outcomes in the Quality Improvement Process:

Youth Consumer Functioning Scores Over Time

58.43

55.96

59.37

57.8

58.84

58.64

40

45

50

55

60

65

Initial 6 Month 1 Year 2-4 Years

Group 1 Functioning Group 2 Functioning Group 3 Functioning

F(1,344)=15.416

p=0.000F(1,319)=1.104

p=NS

F(1,135)=0.018

p=NS

Youth Consumer Functioning Scores Comparison (Cross-sectional data)

55.94

58.8759.72

59.5259.4159.3558.75

59.57

40

45

50

55

60

65

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Statewide Youth Hamilton Youth

Page 96: Using Outcomes in the Quality Improvement Process:

Youth Parent Findings

Page 97: Using Outcomes in the Quality Improvement Process:

Youth Parent Problem Severity Scores Over Time

30.35

24.89 24.5825.41

27.0526.36

15

17

19

21

23

25

27

29

31

33

35

Initial 6 Month 1 Year 2-4 Years

Group 1 Problem Severity Group 2 Problem Severity Group 3 Problem Severity

F(1,1048)=122.748

p=0.000

F(1,689)=10.413

p=0.001

F(1,307)=.679

p=NS

Youth Parent Problem Severity Scores Comparison(Cross-sectional data)

28.57

22.15

24.0923.64

22.98

23.1423.12

22.21

15

17

19

21

23

25

27

29

31

33

35

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Statewide Youth Hamilton Youth

Page 98: Using Outcomes in the Quality Improvement Process:

Youth Parent Functioning Scores Over Time

47.33

42.73

46.88

45.59

45.2146.09

40

45

50

55

60

65

Initial 6 Month 1 Year 2-4 Years

Group 1 Functioning Group 2 Functioning Group 3 Functioning

F(1,1014)=75.959

p=0.000

F(1,670)=1.324

p=NS

F(1,294)=.647

p=NS

Youth Parent Functioning Scores Comparison (Cross-sectional data)

45

48.29

46.81

46.9147.948.16

48.9549.34

40

45

50

55

60

65

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Mea

n S

co

re

Statewide Youth Hamilton Youth

Page 99: Using Outcomes in the Quality Improvement Process:

Youth Worker Findings

Page 100: Using Outcomes in the Quality Improvement Process:

Youth Worker Problem Severity Scores Over Time

28.27

22.3821.8822.97

23.8

22.99

15

17

19

21

23

25

27

29

31

33

35

Initial 6 Month 1 Year 2-4 Years

Group 1 Problem Severity Group 2 Problem Severity Group 3 Problem Severity

F(1,1881)=255.721

p=0.000

F(1,369)=1.111

p=NS

F(1,598)=2.251

p=NS

Youth Worker Problem Severity Scores Comparison (Cross-sectional data)

28

21.41 21.43

21.51

21.13

21.14

22.76

21.54

15

17

19

21

23

25

27

29

31

33

35

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Page 101: Using Outcomes in the Quality Improvement Process:

Youth Worker Functioning Scores Over Time

41.74

44.91

43.9545.04

44.53

45.62

40

45

50

55

60

65

Initial 6 Month 1 Year 2-4 Years

Group 1 Functioning Group 2 Functioning Group 3 Functioning

F(1,1810)=152.229

p=0.000

F(1,1132)=8.610

p=0.003

F(1,582)=1.162

p=NS

Youth Worker Functioning Scores Comparison(Cross-sectional data)

43.33

45.8246.66

46.2646.9146.9146.946.87

40

45

50

55

60

65

Initial 90 Days 180 Days 270 Days 1 Year 2 Years 3 Years 4 Years

Page 102: Using Outcomes in the Quality Improvement Process:

Does looking at everyone together make sense?

Page 103: Using Outcomes in the Quality Improvement Process:

Should the data be apportioned in some manner when considering outcomes?

By Diagnosis?

Page 104: Using Outcomes in the Quality Improvement Process:

HCCMHB expenditures for treatment of youth with diagnosis

of 314.01 (AD/HD) from September 2001 (inception of OCO/OYS) to ~ July, 2005 =

$14,470,290 and provided care to 2,652 individuals under the age

of 18.

Page 105: Using Outcomes in the Quality Improvement Process:

Youth Ratings - Children With AD/HD (314.01)Change Over Period in Treatment - Problem Severity

24.7

20.99

15

17

19

21

23

25

27

29

31

33

35

Initial 6 Month 1 Year 2-4 Years

Group 1 Problem Severity Group 2 Problem Severity Group 3 Problem Severity

F(1,29)=1.49

p=NS

Page 106: Using Outcomes in the Quality Improvement Process:

Parent Ratings - Children With AD/HD (314.01)Change Over Period in Treatment - Problem Severity

33.71

26.13

27.3827.18

26.28

24.56

15

17

19

21

23

25

27

29

31

33

35

Initial 6 Month 1 Year 2-4 Years

Group 1 Problem Severity Group 2 Problem Severity Group 3 Problem Severity

F(1,178)=25.11

p=.000

F(1,24)=.002

p=NS

F(1,12)=.518

p=NS

Page 107: Using Outcomes in the Quality Improvement Process:

Worker Ratings - Children With AD/HD (314.01)Change Over Period in Treatment - Problem Severity

29.01

24.09

21.25

18.59

22.2

22.6

15

17

19

21

23

25

27

29

31

33

35

Initial 6 Month 1 Year 2-4 Years

Group 1 Problem Severity Group 2 Problem Severity Group 3 Problem Severity

F(1,324)=61.743

p=000

F(1,61)=.676

p=NS

F(1,45)=2.304

p=NS

Page 108: Using Outcomes in the Quality Improvement Process:

Youth Ratings - Children With AD/HD (314.01)Change Over Period in Treatment - Functioning

55.72

58.34

40

45

50

55

60

65

Initial 6 Month 1 Year 2-4 Years

Group 1 Problem Severity Group 2 Problem Severity Group 3 Problem Severity

F(1,29)=.747

p=NS

Page 109: Using Outcomes in the Quality Improvement Process:

Parent Ratings - Children With AD/HD (314.01)Change Over Period in Treatment - Functioning

41.15

47.79

44.45

45.45

44.54

53

40

45

50

55

60

65

Initial 6 Month 1 Year 2-4 Years

Group 1 Problem Severity Group 2 Problem Severity Group 3 Problem Severity

F(1,180)=12.53

p=.001

F(1,23)=1.42

p=NS

F(1,11)=2.62

p=NS

Page 110: Using Outcomes in the Quality Improvement Process:

Worker Ratings - Children With AD/HD (314.01)Change Over Period in Treatment - Functioning

40.8

46.76

39.96

44.42

41.54

44.35

40

45

50

55

60

65

Initial 6 Month 1 Year 2-4 Years

Group 1 Problem Severity Group 2 Problem Severity Group 3 Problem Severity

F(1,308)=33.810

p=.000F(1,60)=.218

p=NS

F(1,45)=2.298

p=NS

Page 111: Using Outcomes in the Quality Improvement Process:

Summary: Findings for all groups (Youth, Parents, & Agency Staff)

indicate that statistically significant gains are made during

the initial period (6 months) of treatment. Findings did not

discern statistically significant differences beyond this point.

Page 112: Using Outcomes in the Quality Improvement Process:

Examination of CY 2001 data indicates that of all children with dx.=314.01, 45% receive greater than 180 days of treatment. 25% receive greater than 375 days of treatment. 11% receive greater

than 2 years of treatment.

Page 113: Using Outcomes in the Quality Improvement Process:

Considerable disparity exists between agencies in regard to

the average period of treatment for children with this diagnosis.

Page 114: Using Outcomes in the Quality Improvement Process:

% of 314.01 (ADHD) Children Receiving Tx. >180 Days by Agency(Agencies serving minimum of 10 ADHD children - CY 2001)

0 0

18.2

27.3

38.540

43.3

52.5

67.471.1

72.7 73.9

100

0

10

20

30

40

50

60

70

80

90

100

G L A C B J H E D F I M K

Page 115: Using Outcomes in the Quality Improvement Process:

Ohio Consumer Outcomes Data Mart

http://mhwwwtest.mh.state.oh.us/Screen1/odmhFirstScreen.jsp

Page 116: Using Outcomes in the Quality Improvement Process:

Erik R. Stewart, Ph.D. Vice President, System Performance

[email protected]

Renee Kopache, M.S.Recovery Coordinator

[email protected]