using open source solutions in sports business operations

13
Utilizing Open Source Solutions in Sports Business Operations Lesl Digi ltor Matt CRM mwil O P E N D A T A S C I E N C E C O N F E R E N C E_

Upload: odsc

Post on 11-Aug-2015

103 views

Category:

Technology


2 download

TRANSCRIPT

Page 1: Using Open Source Solutions in Sports Business Operations

Utilizing Open Source Solutions in Sports Business Operations

• Lesley Torrell, Senior Director, Digital and Database [email protected]

Matt Wills, Database Marketing and CRM [email protected]

O P E ND A T AS C I E N C EC O N F E R E N C E_

Page 2: Using Open Source Solutions in Sports Business Operations

2

Utilizing R in Sports Business Operations

5/30/2015Open Data Science Conference, Boston, MA

Lesley Torrell, Senior Director, Digital and Database [email protected]

Matt Wills, Database Marketing and CRM [email protected]

Page 3: Using Open Source Solutions in Sports Business Operations

3

The Grizzlies go beyond Basketball Operations.

#ODSC

Page 4: Using Open Source Solutions in Sports Business Operations

4

We want to capture the 360 degree view of our local, regional and global fans.

#ODSC

Page 5: Using Open Source Solutions in Sports Business Operations

5

Base R and CRAN packages are leveraged to work with disparate data sources.

Base R Packages

#ODSC

Page 6: Using Open Source Solutions in Sports Business Operations

6

Push and leverage data via R to enhance outputs in other enterprise tools.

#ODSC

Page 7: Using Open Source Solutions in Sports Business Operations

7

R integration with Tableau allows for users to interact with models visualized in dashboards.

SAMPLE DATA#ODSC

Page 8: Using Open Source Solutions in Sports Business Operations

8

SAMPLE DATA

Example: Arena demographics dashboarding in Tableau utilizing data preparation in R.

#ODSC

Page 9: Using Open Source Solutions in Sports Business Operations

9

Enhancing social media performance reporting with R text mining packages.

#ODSC

Page 10: Using Open Source Solutions in Sports Business Operations

10

Enhancing social media performance reporting with R text mining packages.

#ODSC

Page 11: Using Open Source Solutions in Sports Business Operations

11

Text/sentiment analytics are ramping up in conjunction with social KPI reporting.

#ODSC

Page 12: Using Open Source Solutions in Sports Business Operations

12

The NBA.com network is one of first and largest implementations of sports properties on the Drupal platform.

#ODSC

Page 13: Using Open Source Solutions in Sports Business Operations

13

Next Steps

• Evaluating opportunities in the Cloud, Business Intelligence, Mobile and Social Media Analytics.

• Management and analysis of bigger data• Open source data warehousing as an option• Leverage RMySQL package for additional data capture• More applications to enhance our investment in

Microsoft Dynamics CRM

Questions?

#ODSC