using new technology to market library services

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Using New Technology to Market Library Services Nicole C. Engard [email protected] http://web2learning.net Thursday, May 13, 2010

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Page 1: Using New Technology to Market Library Services

Using New Technology to Market Library Services

Nicole C. [email protected]

http://web2learning.net

Thursday, May 13, 2010

Page 2: Using New Technology to Market Library Services

Outline✤Define some tech terms

✤Web apps to provide better services

✤Desktop apps to provide better services

✤Library apps to provide better services

✤Resources to keep learning

Thursday, May 13, 2010

Page 3: Using New Technology to Market Library Services

What is Web 2.0?✤The term "Web 2.0" was coined at a

conference brainstorming session between O'Reilly and MediaLive International in 2004

✤Also referred to as the “Participatory Web” or the “Read/Write Web”

✤Fulfills Tim Berners-Lee’s original vision for the WWW

Thursday, May 13, 2010

Page 4: Using New Technology to Market Library Services

What does that mean to me?

✤Lots of free tools to help you do your job

✤Lots of free tools to promote your services

✤Lots of free tools to help with networking

✤Lots of free tools for content creation

✤Lots of free tools!!

Thursday, May 13, 2010

Page 5: Using New Technology to Market Library Services

Other Web 2.0 Terms✤ RSS Feeds✤ Real Simple Syndication: A way to deliver and consume

information

✤ Blogs (provide RSS feeds)✤ Another way to deliver and consume information

✤ Wikis (provide RSS feeds)✤ Yet another way to deliver and consume information

Thursday, May 13, 2010

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What is Open Source?✤ "If you have an apple and I have an apple and we exchange

apples, then you and I will still each have one apple. But if you have an idea and I have an idea and we exchange these ideas, then each of us will have two ideas."

‣ Attributed to Bernard Shaw

✤ Open source software is software that users have the ability to run, distribute, study and modify for any purpose. It’s developed collaboratively in the open.

Thursday, May 13, 2010

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What does that mean to me?✤Freedom to innovate and participate

✤Freedom from the culture of ‘learned helplessness’

✤Freedom to choose & customize

✤Free (of cost) and/or affordable software

✤A whole new level of freedom!!

Thursday, May 13, 2010

Page 8: Using New Technology to Market Library Services

Web Applications

Thursday, May 13, 2010

Page 9: Using New Technology to Market Library Services

WordPress✤Available in free hosted variety

(wordpress.com) and free open source application for your server (wordpress.org)

✤Can be used as a blog and/or a content management system

✤A way to deliver up to date content without web programming knowledge

http://wp4lib.bluwiki.com

Thursday, May 13, 2010

Page 10: Using New Technology to Market Library Services

Joomla/Drupal✤Can be used as a content management

system for your library website and/or intranet

✤Great way to put the power to update the website in the hands of the librarians

✤Lots of librarian documentation:✤ joomlainlibrary.org ✤drupalib.interoperating.info

Thursday, May 13, 2010

Page 11: Using New Technology to Market Library Services

Google Docs/Apps✤Google Docs (docs.google.com) is a great way

to work on documents, spreadsheets, and presentations online

✤Google Apps (apps.google.com) is a pay service from Google that allows you to use Google on your own domain (email, docs and calendar)

Thursday, May 13, 2010

Page 12: Using New Technology to Market Library Services

Zoho Office✤Another free suite of office tools online

✤Provides more options than Google Docs

✤Project Management

✤ Invoicing

✤Reports

✤and more...http://www.zoho.com

Thursday, May 13, 2010

Page 13: Using New Technology to Market Library Services

PBWorks✤Fully hosted wiki/content management

✤Create an extranet

✤Work with colleagues on collaborative projects

✤Work with patrons/lawyers on content creation

http://pbworks.com/content/edu-librarians

Thursday, May 13, 2010

Page 14: Using New Technology to Market Library Services

Flickr

✤Share and find photos for free

✤For $25 a year you have unlimited uploads

✤Great way to find images for promotional materials

✤http://www.flickr.com/creativecommons/

Thursday, May 13, 2010

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Facebook✤Not just for personal use!

✤Create a page for your library

✤Share new resources with lawyers and patrons worldwide

✤Connect with librarians worldwide and keep up with new technologies and marketing tips

http://facebook.com

Thursday, May 13, 2010

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LinkedIn✤Professional online networking

✤Find expert witnesses and get answers to professional questions

✤Connect with librarians worldwide and keep up with library related news & resources

✤Promote yourself and your libraryhttp://linkedin.com

Thursday, May 13, 2010

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LimeSurvey✤A complete survey application hosted behind

your firewall (completely secure)

✤Query patrons about their needs/thoughts

✤Open source and free of cost

✤Unlimited surveys and answers (unlike similar web services)

http://limesurvey.org

Thursday, May 13, 2010

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DSpace✤Create an institutional repository with

content written by your librarians and lawyers (and students)

✤Hosted on your servers

✤Can be made open or closed

✤Promote yourself, lawyers and students by sharing their content

http://dspace.org

Thursday, May 13, 2010

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Desktop Applications

Thursday, May 13, 2010

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Scribus

✤Open source desktop publishing

✤Create professional looking newsletters and signs

✤“Press ready” outputs

✤Save to PDF

http://www.scribus.net

Thursday, May 13, 2010

Page 21: Using New Technology to Market Library Services

Zotero✤Open source Firefox plugin

✤Citation management/Research tool

✤Save and share collections online (or keep them private

✤Store files, notes and citations

✤ Integrates with Word & Open Officehttp://www.zotero.org

Thursday, May 13, 2010

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Library Applications

Thursday, May 13, 2010

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Research Toolbar✤LibX Open Source Browser Bar

✤Points patrons to library resources

✤OPAC search

✤Database search

✤ Integration into popular sites (Amazon, Google Scholar & Barnes & Noble)

http://libx.org

Thursday, May 13, 2010

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Do you like your OPAC?

✤Do you think your OPAC says ‘professional’?

✤Do you think your OPAC is easy to use?

✤Do you think your OPAC meets your patron’s expectations?

Thursday, May 13, 2010

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Blacklight✤Open Source OPAC

✤Professional interface

✤RSS feeds

✤Persistent URLs

✤Search limitershttp://rubyforge.org/projects/blacklight/ http://blacklight.betech.virginia.edu

Thursday, May 13, 2010

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Vufind✤Open Source OPAC

✤Professional interface

✤RSS feeds

✤Search limiters

✤Zotero integration

✤Persistent URLs http://vufind.orghttp://library.villanova.edu

Thursday, May 13, 2010

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SOPAC2✤An OPAC based on the Drupal CMS

✤Make a seamless website/OPAC experience

✤Provide modern functionality in your OPAC

✤Easy OPAC searching

✤Easy website editing

http://thesocialopac.net

Thursday, May 13, 2010

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Be Daring✤Why not look at an Open Source ILS?

✤Ability to customize interface and functionality

✤Complete and total access to all data

✤Can be self-hosted or hosted externally

✤Lots of support (companies & communities)

Thursday, May 13, 2010

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Koha ILS✤ Complete ILS (Circ, Patrons, Cataloging, OPAC,

Serials, Acquisitions and Reports)

✤ Mature: 10 years old

✤ Professional interface

✤ Web 2.0 features (RSS feeds, tagging, commenting)

✤ 100% Web-basedhttp://koha-community.org

Thursday, May 13, 2010

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Evergreen ILS✤ Complete ILS (Circ, Patrons, Cataloging, OPAC and

Reports)

✤ Serials and Acquisitions coming very soon

✤ Professional look & feel

✤ Complete access to all data for reports

✤ Staff client installs to desktophttp://open-ils.org

Thursday, May 13, 2010

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Keep Learning

Thursday, May 13, 2010

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Keep Learning Marketing

✤Marketing Library Services Newsletter www.infotoday.com/MLS/default.shtml

✤LibSuccess Wiki: Marketing www.libsuccess.org/index.php?title=Marketing

✤Marketing Our Librarieswww.librarysupportstaff.com/marketinglibs.html

Thursday, May 13, 2010

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Keep Learning Technology✤What I Learned Today... (web2learning.net)

✤Practical Open Source for Libraries (opensource.web2learning.net)

✤Mashable (mashable.com)

✤ReadWriteWeb (www.readwriteweb.com)

✤TechSoup (techsoupforlibraries.org)

Thursday, May 13, 2010

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Thank You

Nicole C. [email protected]

Slides: http://web2learning.net > Publications & Presentations

Thursday, May 13, 2010