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Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. [email protected]

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Page 1: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Using Discovery to Improve Transition Outcomes

Finding the Direction to Facilitate Successful Employment

Charlotte Guy, Ed.S. [email protected]

Page 2: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

As a Result of Morning Session you will be able to:

• Distinguish how Discovery is different from traditional assessment procedures

• Identify the components of an effective transition planning system

• Identify the strategies to gather information in discovery

• Gain an understanding of the Customized Employment Process

Marc Gold & Associates©2

Page 3: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

As a result of the afternoon session you will be able to:

• Create job development plans for students using Discovery to guide a career plan

• Develop a coordinated set of vocational transition activities

• Explain the importance of work experiences, internships and paid employment

Marc Gold & Associates©3

Page 4: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Transition Planning

Process involves accommodating a change status of interdependence of being a student to taking on more independent adult roles within and external to the family.

Marc Gold & Associates©4

Page 5: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Transition Services

Includes a coordinated set of activities designed to facilitate students move out of school and into community living, employment, post-school education, or more independent living.

Marc Gold & Associates©5

Page 6: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Mandate requires LEA:

1. Provide transition services for every child with a disability

2. Develop a “coordinated set of activities”3. Coordinate transition activities with

community service agencies 4. Consider individual needs, strengths,

preferences, and interests

Marc Gold & Associates©6

Page 7: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Components of Effective Transition Planning System

• Education programs must be designed to prepare students to live and work in the community

• Postsecondary services must be available to develop and achieve a lifestyle reflects students own needs and preferences

• Education and community service agencies work collaboratively achieve post-school outcomes for each student

Marc Gold & Associates©7

Page 8: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Creating an Employment Transition Pathway

Page 9: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

What do you want to be???

Page 10: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

What do you want to be when you grow up?

Page 11: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

VIDEO•A Doctor•Big Thor•Princess•Civil Engineer•A mommy•Hercules

Page 12: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

The Discovery Process Age Appropriate Transition

Assessment

Page 13: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Transition Assessment

“…ongoing process of collecting data on the individual’s needs, preferences and interests as they relate to the demands of current and future working, educational, living and personal and social environments.”

Marc Gold & Associates©13

Page 14: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Transition Assessment

• Obtained over time• Indicate strengths, preferences and interests• Consider present and future environment• Conducted by way of multiple places, sources,

and or persons• Be sensitive to cultural diversity

Marc Gold & Associates©14

Page 15: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Approach to Traditional

Assessment

Page 16: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Traditional Assessment

• Measured readiness in unfamiliar and often times artificial environments,

• Compared production and performance of people with disabilities to others, or to standardized norms,

• Typically highlight deficits of people with significant disabilities

Page 17: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

• Attempts to answer the question whether or not the student can work

• What the student can and can’t do • Determines the specific job or career path the

student should pursue• Leads the student into a competitive process and

narrows the field of potential jobs

What does Traditional Approaches to Assessment Tell Us?

Page 18: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

THE DISCOVERY PROCES IS A MEANS TO: •MEET IDEA 2004 legal requirements to assess students and develop transition plans •Assist with Indicator 13 compliance and, most importantly•Provide a method of assessment without anxiety and bias

Page 19: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

DiscoveryThe process of gathering information about a person for the purposes of:•Planning relevant curriculum•Identifying necessary skills to be taught•Developing IEP goals•Gathering information for eventual job development

Page 20: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Discovery Process Methods•Developmentally age-appropriate•Focused on abilities and contributions rather than disabilities and deficits

Page 21: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Who is James?

Page 22: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Why Do Discovery?•To understand how the student’s disability impacts their life•To identify what supports are needed in order for the student to be successful •To develop a support plan•To identify the student’s interest and contributions

Page 23: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

A Resource for Discovery

Marc Gold & Associates©

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This manual on Discovery and it’s companion for Profiles are available from MG&A. Phone number below.

Page 24: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates© 24

Customized Process

• Discovery• Capturing discovery through profiles• Customized, person-centered planning• Portfolio/visual resume development• Job development and negotiationHere, CE dovetails with Supported Employment

• Job site analysis, accommodations, support

Page 25: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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The essence of discovery

Discovery: to gain insight or knowledge of something previously unseen or unknown; to notice or realize; to make known, reveal, disclose

Page 26: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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What we usually know about the people we try to assist – just the tip of the iceberg

We need to know much more

The Iceberg Analogy of Discovery

Page 27: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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The role of discoveryDiscovery provides, in a non-traditional,

common-sense form, the information needed to determine the strengths, needs, and interests* of any person with complex life issues.

This is accomplished by simply addressing the question, “Who is this person?”

* From DOL/ODEP definition

Page 28: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

The focus of discovery

• Conditions for Success• Interests toward an aspect of the Labor

Market• Potential Contributions to Employers

Page 29: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates 29

Characteristics of an Ideal Job

Conditions are characteristics of any job developed for the individual. Conditions refer to issues such as days of work, pay, benefits, location of the job, inside/outside work, time of day, hours per week, etc. While it is possible to have too many conditions, these are extremely important considerations in customizing a job. Target go/no go conditions for priority consideration.

Page 30: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

30Marc Gold & Associates

Sadie’s Conditions for Employment:

Morning hours No later than 4:00 PM 4 – 5 hours per day 3 days/week during school 5 days/week after school Mon. – Fri. /1 Sat. and Sun. per month 15 mile radius from home Inside, air conditioned Job has routines Natural supports available Sitting for most of work Organized workplace that uses lists for duties

Page 31: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates 31

Characteristics of an Ideal Job

Interests are characteristics of an ideal job that gives direction toward a certain area of work interest. These should be stated in the broadest possible manner, allowable by the applicant. Interests might include: working around boats, office work or working in a retail setting. Do not confuse work preferences with preferentially-stated conditions. Avoid using job titles.

Page 32: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

32Marc Gold & Associates

Sadie’s Interest Areas:

Office Work Food Services Retail Services ______________________ ______________________

This area will typically be the smallest in terms of number of characteristics listed.

Page 33: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates 33

Characteristics of an Ideal Job

Contributions refer to the individual’s characteristics that will be offered to employers. These might include:

Personality characteristicsSkillsCredentialsExperiencesRecommendations

Page 34: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

34Marc Gold & Associates

Sadie’s Contributions:

Personality Characteristics

Very organized (Sadie takes care of all her clothes, ironing and laundry)

Great memory (Sadie remembers the birthdays, meeting times and license plate renewal for all family members)

Dry, sharp sense of humorFun loving person

Page 35: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

35Marc Gold & Associates 35

Sadie’s Contributions: Skills

Follows written scheduleFollows multi-step directionsStays on task

Contributions: ExperiencesWorked on Senior yearbook staff, NHSVolunteered at church child care centerSorts mail for all teachers at NHS

Contributions: Recommendations

Mr. Gibson, school principal

Page 36: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Discovery and Customization

These are compatible concepts that are used sequentially to facilitate employment for students who might otherwise not achieve employment.

Discovery provides the foundation information for individuals that is then used to customize a position with an employer.

Page 37: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Self-concept

Siblings

Close friends

Extended family/relatives

Educators

Co-workers

Professionals in our lives

Parents

We are all like pieces in a complex jig-saw puzzle

Old friends

Community members

Who is this

person?

Page 38: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Discovery finds the pieces and puts them together

This is who I am.Profile

Page 39: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Discovery and Traditional Procedures

• Discovery seeks to identify already-existing information rather than developing information solely for the purposes of evaluation or diagnosis.

• Identifying a direction for employment is based on a translation of typical activities of the person’s life rather than on a comparison of the individual with others or with standards.

Page 40: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Discovery and Traditional Procedures

• The discovery process focuses more on ecological validity than predictive validity. It is more important that the direction to employment makes sense in relation to a person's life than to attempt to predict success based on test performance.

• The information of discovery is used only as a guide for matching and customization and may not used to systematically exclude a person from employment.

Page 41: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Discovery and Traditional Procedures

• By implementing discovery, we try to identify the real complexities faced by the individual and attempt to negotiate and match employment that fits, rather than putting the burden of resolving complexities solely on the individual.

• The profile strategy seeks to empower and involve applicants, their families and friends rather than to exclude them. Natural, common sense approaches to employment are given priority over strategies which rely solely on professional judgment and service.

Page 42: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Need for Discovery

• Discovery is often assumed, we think “what we see is what they’ve got.”

• Information on an individual is often disjointed, different people have different parts of the “puzzle.”

Page 43: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©43

Page 44: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Need for Discovery

Complexity is like a fog, obscuring the best of who people are.– Discovery shows us the impact of life complexity on

work. – When we discover rather than presume and

diagnose, a useful description of a person starts to emerge.

– Discovery shows possibilities and leads to things a person is motivated to do rather than to fears, negativity and deficits.

Page 45: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Meet Andrew in High School

Andy was a typical young person with a disability

Page 46: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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The school’s view of Andy

At eighteen years old, he was still viewed as a young child who was not “ready” to enter into a life as an employed adult

Page 47: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Testing results…

• “able to remain focused for approx. 30 minutes”

• “he would say ‘too hard’ and cease work”

• Reading Comp: 1.6 grade level

• SRA non-verbal reasoning test: 4th percentile

• Minn. Clerical test: 1st percentile, timed & un-timed

• WREST: “very poor range in all areas”

• Productivity rate 6%• On work samples: “accuracy

improved very slowly with practice and constant one-one supervision”

Page 48: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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The negative impression of testing

“Relative to all work samples administered, it appeared that Mr. Cosel’s performance was best when tasks involved no more than one or two steps.”

“Due to Mr. Cosel’s very low level of productivity and his need for constant supervision, traditional employment is not feasible at this time. Training and education which enables him to practice simple manual skills such as packaging and sorting should be explored in the future.”

Page 49: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Beyond the Presumptions of Evaluation

In order to find an optimistic path towards employment, in light of poor test performance and low expectations, it was necessary to get to know Andy much more deeply than who he seemed to be those who knew him professionally.

Page 50: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Discovery provided a new picture of Andy

Page 51: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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New dimensions of his personality, skills and interests

His pastime activities gave us insight into skills that the tests did not identify

Page 52: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Andy’s hobbies and interests gave perspective to his overall character

From Computers

To musical interests…

Page 53: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Getting personal

From bathing…

To toileting accommodations

Page 54: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Family and friends

Page 55: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

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Support from his service dog

Page 56: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Employment experiences

Delivering cash receipts

Assisting warehouse personnel

Page 57: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Importance of Discovery

Facilitated Discovery provided a clear, alternative picture of Andy. It provided sufficient information and direction to develop a plan for customized job development.

Andy started work at teaching hospital at SUNY Stoney Brook on Long Island after job development by his family.

Page 58: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Andy is responsible for delivery of data

processing information to 82

departs. within the hospital

Page 59: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Still working…

Andy is still working today, fifteen years later.

Page 60: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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And still painting…

Page 61: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

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Discovery is…

• A process that involves getting to know people, or helping them get to know themselves, before we help them plan

• Spending time with applicants, instead of testing or evaluating them, as a means of finding out who they are

• The best way to find out the best that people have to offer

• A common-sense strategy to determine complexities and preferences

Page 62: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Discovery is…

• A way to identify the unique contributions offered by those who might not compete as well as others

• Enhanced when we get to know people in settings where they are most who they are

• Not a plan, but the foundation of employment planning, that seeks to customize outcomes

• Compatible with self-determination and customer choice

Page 63: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Discovery = Translation

The finesse of discovery is to identify typical aspects of life and to translate those activities into Conditions for success, Interests toward employment and potential Contributions to be offered to employers.

Discovery is essentially an activity of translation.

Page 64: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates 64

Skills of Life > Potential Work Tasks

Current Skills of Life refer to any performance activity that the individual currently performs without support or with support, as described in notes.

Potential Work Tasks refer to current skills of life, translated into employer language, that the person can reasonably be expected to perform at work, with training, supports and accommodations as necessary.

Page 65: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Discovery allows us to determine who the applicant is, their complexities, and potential contributions to

employers.

Discovery Process

Responsibilities

Challenges

Transportation

Complexities

Hobbies

Skills

Interest Areas

Education

Self-Image

Page 66: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Approaches to Discovery

Discovery can either be: 1. Facilitated by someone else, typically an

employment professional

Who is he?

Page 67: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Approaches to Discovery

2. Part of a group experience

These guys will

help me

discover myself

It’s a two way street

Page 68: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Approaches to Discovery

3. Accomplished through “self-discovery”

Individuals can “paint” their own picture of who they are.

Who am I?

Page 69: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

Marc Gold & Associates©

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Approaches to Discovery

4. Supported through “Coached” Discovery

“Coach”

Involves assisting an individual through both self and group discovery

Self-discovery

Group discovery

Page 70: Using Discovery to Improve Transition Outcomes Finding the Direction to Facilitate Successful Employment Charlotte Guy, Ed.S. cguy5186@gmail.com

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Let’s Experience Discovery: Ask your partner…

1) What skill or talent do you have that most people don’t know about?

2) Where/when are you at your best?3) Where/when are you at your worst?4) Other than spouse/parents/partner/ kids, who

would you like to give information about you?5) What event(s) most shaped your life?