user manual on renewal of lift owner license for state

User Manual on

Renewal of Lift Owner License

forState-wise Rollout

ofe-District MMP

inWest Bengal

CMC LTD

User ManualRenewal of Lift Owner’s License

For

State-wise Roll Out of

e-District MMPin

West Bengal

Prepared By:TCS Ltd., Kolkata

CAUTION

This document is released by the Software Development Group for West Bengale-District project of TCS Limited.

The information contained in this document is confidential and no part of thisdocument may be reproduced, stored in a retrieval system or transmitted in anyform or by any means, electronic, mechanical, photocopying, recording orotherwise, without the prior written consent of TCS Limited.

ANY QUERIES OR SUGGESTIONS SHOULD BE FORWARDED TO:

Delivery Head – State Project, West Bengal TCS Limited28, Camac Street,Kolkata – 700 016

Document Control:

Document No. TCS-WB-e-District-User-ManualVersion No. 0.1Prepared By TCS LimitedRelease DateTemplate Effective Date 28th December 2001Template Version 05

Revision Control Information

File Name : WB _e-District _User _Manual _Applicant_Renewal_of_Lift_Owner_License

File Creation Date : 10/03/17Author(s) :Approver(s) : Tarun Kar

Sr.No.

SectionNumber

Nature of AmendmentDocument

Version No.

DocumentRelease

DateRemarks

1 - Draft 0.1 10/03/17Sent for Review

Table of Contents

1 INTRODUCTION..............................................................................................................8

1.1 Application Overview........................................................................................................81.2 Functional Scope of the System.......................................................................................81.3 User Role and Access Right.............................................................................................81.4 Document Usage Description...........................................................................................91.5 Related Documents..........................................................................................................91.6 Customer Support............................................................................................................9

2 DEFINITIONS, ACRONYMS AND ABBREVIATIONS...................................................9

3 GETTING STARTED FOR WEST BENGAL E-DISTRICT APPLICATION...................10

3.1 Login to the Application..................................................................................................103.2 Home Page.................................................................................................................... 103.3 Menu Navigation.............................................................................................................113.3.1 Home.............................................................................................................................. 113.3.2 Apply to Services............................................................................................................113.3.3 View Status.................................................................................................................... 113.3.4 Downloads...................................................................................................................... 113.3.5 About Services...............................................................................................................113.4 Apply to Services............................................................................................................113.4.1 Renewal of Lift Owner License – Online Application......................................................123.4.2 Filling up the Application Form.......................................................................................133.4.3 View Application Details and Attach Supporting Documents..........................................173.4.4 Final Application View and Final Submission.................................................................204 Payment by Applicant.....................................................................................................225 Getting the Certificate for Renewal of Lift Owner’s License............................................256 System Set-up................................................................................................................276.1 System Start up Parameters...................................................................................................276.2 Master File Set-up.................................................................................................................. 276.3 Business Rules....................................................................................................................... 276.4 Print Set-up............................................................................................................................. 277.1.1. Function Name................................................................................................................... 287.1.1.1. Purpose........................................................................................................................... 287.1.1.2. Menu Navigation..............................................................................................................287.1.1.3. User Group...................................................................................................................... 287.1.1.4. Form Layout..................................................................................................................... 287.1.1.5. Activation Options............................................................................................................287.1.1.6. Form Description..............................................................................................................288. Reports/Query.......................................................................................................................... 298.1 Report / Query Title................................................................................................................298.2 Selection Rules....................................................................................................................... 298.3 Description.............................................................................................................................. 298.4 Report / Query Layout.............................................................................................................299. Interfaces.................................................................................................................................. 309.1 Interfaces to other systems.....................................................................................................309.2. Data Files Upload / Down Load.............................................................................................309.3. Description............................................................................................................................. 309.4. Interfaces............................................................................................................................... 3010. Messages and Corresponding Action.....................................................................................31

List of Figures

Figure 1: West Bengal e-District Login Page................................................................................10Figure 2: Home Page.................................................................................................................... 11Figure 3: Instruction and Requirement..........................................................................................12Figure 4: Apply to Renewal of Lift Owner’s License......................................................................12Figure 5: Search Applicant Details............................................................................................13Figure 6: Applicant Basic Information...........................................................................................13Figure 7:Address of Applicant.......................................................................................................14Figure 8: Details of Local Agents..............................................................................................14Figure 9: Details of the premises at which the lift is proposed to be attached...............................15Figure 10: Previous Application and Name and Address of Lift Maker..................................15Figure 11: Lift Details and Suspension Rope Details....................................................................16Figure 12: Pit Details, Travel and Distance Details and Total Head Room Details.......................16Figure 13: Details of Construction of overload arrangement.........................................................17Figure 14: Application View........................................................................................................18Figure 15: Attaching the Supporting Documents..........................................................................18Figure 16: Uploading Supporting Documents...............................................................................19Figure 17: Upload Process...........................................................................................................19Figure 18: Upload Confirmation for Document Upload.................................................................20Figure 19: Application View..........................................................................................................20Figure 20 Submitting completed Application.................................................................................21Figure 21: Generate AIN...............................................................................................................21Figure 22: Finishing Application Process......................................................................................22Figure 23: Payment Pending........................................................................................................23Figure 24: Selecting Service Name..............................................................................................23Figure 25: List of Payment-Pending Application...........................................................................24Figure 26: Offline Payment...........................................................................................................24Figure 28: Success Message for Offline Payment........................................................................25Figure 29: Home Page.................................................................................................................. 25Figure 30: Selecting the Service Name for List of Approved Applications....................................26Figure 31: List of Approved Applications......................................................................................26Figure 32: Certificate for Renewal of Lift Owner’s License...........................................................27

WB e-District Renewal of Lift Owner License

1 Introduction

1.1 Application Overview

e-District is the project that aims at electronic delivery of identified high volume citizen centricservices, at district and sub district level by utilizing the four pillars of infrastructure namely,SDCs, SWANs, SSDGs and CSCs, optimally to deliver public services electronically to citizens attheir door steps.

e-District has been envisaged by Government of West Bengal as automation of workflow andinternal processes of approving authorities for providing services to the citizens. This project is ofparamount importance to the State as it would help in moving towards electronic workflow systemfor the department and help in providing efficient services through Common Service Centres(CSCs) and Kiosk Centres, which would be the primary front end channels as envisaged in theproject.

Renewal of Lift Owner’s License is a service provided to the citizen under the Department ofPower & NES.

1.2 Functional Scope of the System

The system is intended for electronification of the Renewal of Lift Owner’s License process.Scope of the system mainly includes Registration, Approval, Account Statement Generation andReport Generation Process. The System also allows the status inquiry for the applicationSubmitted and maintaining Electronic Register. System can be accessed at following places for the Renewal of Lift Owner’s License.

CSC Kiosk Centres/ Internet User

1.3 User Role and Access Right

This section describes the roles and access rights of various users that WB e-District Applicationsupports

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1.4 Document Usage Description

This User Manual describes the step-wise Renewal of Lift Owner’s License in West Bengal e-District Application. It explains how the citizen can apply for the Renewal of Lift Owner’s Licenseby himself or with the help of CSC / Kiosk Operator and how the actors approve / reject or sendback the application after verification.

1.5 Related Documents

Software Requirement Specifications

1.6 Customer Support

Delivery Head – State Project, West Bengal TCS Limited28, Camac Street,Kolkata – 700 016

2 Definitions, Acronyms and Abbreviations

AIN Application Identification NumberCSC Common Service CentreE-District Electronic DistrictE-Taal Electronic Transaction Aggregation & Analysis LayerMMP Mission Mode ProjectMSDG Mobile Services Delivery GatewaySDC State Data CentreSMS Short Messaging ServiceSRS Software Requirement SpecificationsSSDG State e-Governance Services Delivery GatewaySWAN State Wide Area NetworkUAIN Unique Application Identification NumberWebel West Bengal Electronic Industry Development Corporation LimitedDOE Directorate of ElectricityWP Workman’s PermitESL Electrical Supervisor LicenseSCC Supervisor Certificate of CompetencyNCS National Certificate of Supervisor

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WB e-District application notifies the applicant about the status of the application via SMS

and email. Similarly the approver gets notification from the system for the pending

applications.


3 Getting Started for West Bengal e-District Application

3.1 Login to the Application

In order to log in to the West Bengal e-District Application, the user should open an internet browser,type the URL in the address bar and press Enter. West Bengal e-District Application login pageappears as below:

Figure 1: West Bengal e-District Login Page

The login page contains ‘Welcome’ message for the users of West Bengal e-District application. Loginoption is for Admin/ Kiosk User and Other User. The user can select the language (English/ Bengali)from the drop down. Enter User Name and Password. Press Login to enter the home page of theapplication.

If it is a new user, click New User to register in the system. If the user has forgotten the user name orpassword or both, click Forgot Password.

3.2 Home Page

After login to West Bengal e-District, the Home page appears. It shows the comprehensive list ofservices under West Bengal e-District. The list includes service names under two different columns-Department and District. The user can choose from the services as shown in the following figure.

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Figure 2: Home Page

The service Renewal of Lift Owner’s License is available under the Department column.

3.3 Menu Navigation

3.3.1 Home

This page has already been described. The page shows the entire menu listed below.

3.3.2 Apply to Services

This menu has been described in detail below.

3.3.3 View Status

The user can view the status of the application (Approved / Pending / Rejected / Sent for Revision)from this menu. On clicking the appropriate submenu, the list of applications becomes visible.

3.3.4 Downloads

This menu contains the manuals and the forms, from which the user can download the required ones.

3.3.5 About Services

This menu includes the list of different services. If the user clicks on a service name, it will display theinstructions for that service, such as eligibility criteria, required supporting documents, expectedtimeline, fees details etc.

3.4 Apply to Services


WB e-District Renewal of Lift Owner LicenseTo apply for Renewal of Lift Owner’s License the applicant needs to click on ‘Apply to Services’ andClick on the specific service name.

3.4.1 Renewal of Lift Owner License – Online Application

After the user selects the service, the user is guided to a description page for the service whichcontains the updated information regarding ‘Eligibility Criteria' , 'Documents Required', FeeDetails, 'CSC Fees' requirements for Renewal of Lift Owner’s License as shown below:

Figure 3: Instruction and Requirement

Figure 4: Apply to Renewal of Lift Owner License

The applicant can take a print out of this page by clicking on Print button.

The applicant is required to click on Apply button in order to apply for ‘Renewal of Lift Owner’sLicense’.



3.4.2 Filling up the Application Form

After the applicant selects 'Apply' for Renewal of Lift Owner’s License, application form appears asbelow. The applicant must fill up the required field before submission. The mandatory fields aremarked with *.

Lift Owners License Number:This is a mandatory text box field, where the operator has to manually enter the License Number of

the Lift Owner, for which the renewal is required.

Applicant's Name:

This is a mandatory text box field, where the operator has to manually enter Name of the Owner.

Applicant Basic Information:

Here in this screen the Applicant Basic Information is shown, which was previously submitted by the applicant.


Figure 5: Search Applicant Details

Figure 6: Applicant Basic Information


Address of the Applicant:

Here in this screen the Address of the applicant is shown, which was previously submitted by the applicant. The applicant / operator has to click the Save & Next button to save the data entered and move to the

next page.

Details of Local Agents

Here in this screen the Details of Local Agents is shown, which was previously submitted by the applicant.


Figure 7:Address of Applicant

Figure 8: Details of Local Agents


Here in this screen the Details of the premises at which the lift is proposed to be attached is shown, which was previously submitted by the applicant.

Here in this screen the Previous Application and Name and Address of Lift Maker is shown, which was previously submitted by the applicant.


Figure 9: Details of the premises at which the lift is proposed to be attached

Figure 10: Previous Application and Name and Address of Lift Maker


Here in this screen the Lift Details and Suspension Rope Details is shown, which was previously submitted by the applicant.

Here in this screen the Pit Details, Travel and Distance Details and Total Head Room Details is shown, which was previously submitted by the applicant.


Figure 11: Lift Details and Suspension Rope Details

Figure 12: Pit Details, Travel and Distance Details and Total Head Room Details


Here in this screen the Details of Construction of overload arrangement is shown, which was previously submitted by the applicant.

Applicant needs to select ‘I accept’ check box mandatorily before saving the data.

The applicant / operator can click Save Draft button to save the application.

The applicant / operator has to click Save & Next button to save the data entered and move to the

next page.

3.4.3 View Application Details and Attach Supporting Documents

After the applicant clicks Save & Next button, application details become visible for final review. Theapplicant can either proceed further by attaching supporting documents, or can cancel it, or might takea print out of this page.


Figure 13: Details of Construction of overload arrangement


Figure 14: Application View

The following options are available:

Attach Supporting Documents Edit Basic Information Edit Application Print Cancel

The user can click on Attach Supporting Document to include the necessary supporting documentsalong with the application.

Once the user selects the option the following screen is displayed:TCS Limited. Version No0.1 confidential . Page 18/37

Figure 15: Attaching the Supporting Documents


All the mandatory documents are highlighted with the (*) asterisk symbol. The user needs to click on the Upload button and then select the file to upload as shown below:

Clicking on Upload button, completes the uploading of document against the selected option.

The system acknowledges the successful uploading of the file by displaying the following message:


Figure 16: Uploading Supporting Documents

Figure 17: Upload Process


3.4.4 Final Application View and Final Submission

Once the uploading of all the necessary documents is complete the user needs to complete theapplication process finally and click on Save and Next to proceed further and then click on Submitbutton to submit the application finally as shown below:


Figure 18: Upload Confirmation for Document Upload


Figure 19: Application View



On Clicking Submit button, the application is submitted. The AIN is generated and displayed as shown below:


Figure 20 Submitting completed Application

Figure 21: Generate AIN


The user should note down the AIN and then click on Finish button to complete the process and is directed to the Home Screen.

4 Payment by Applicant

When an application is accepted for payment, the applicant is automatically notified. In order tocomplete the payment process, the applicant is required to login to the system by typing the in theaddress bar of an internet browser and entering correct user id and password. The Home Pageappears as below. In order complete the payment procedure, the applicant is required to click on‘Payment Pending Application’.

Figure 23: Home Scree TCS Limited. Version No0.1 confidential . Page 23/37

Figure 22: Finishing Application Process


‘List of Payment-Pending Application’ page opens as below. The user is required to click the proper service from the drop down list of ‘Please Select Service Name’ list-field. After the user has selected‘Application for Renewal of Lift Owner’s License’ service, he/ she is required to click on ‘Search’button to view the list of payment pending application for that service.

Figure 24: Selecting Service Name

The user is required to select the proper application from the list of payment pending applications for Renewal of Lift Owner’s License and click on the button under ‘Action’ column.

Figure 25: List of Payment-Pending Application

On clicking ‘Action’ for a specific application, ‘Payment Page’ appears as below. This page containsAIN of the application, Applicant’s Name and Remarks.

The applicant can pay the amount in two modes- online payment (Payment Gateway) and offlinepayment. The applicant has to select the appropriate radio button to select the correct mode ofpayment.

If the applicant selects ‘Offline Payment’ mode, he can pay the amount by cash .The applicant mustupload the scanned receipt to get approval for the registration. The applicant is required to ChooseFile and Click ‘Upload’ button to upload the receipt for offline payment.



Figure 26: Offline Payment

The message that ‘Payment Receipt Uploaded successfully’ appears as below. The applicant is required to click on ‘Submit’ button to submit the offline payment.

Figure 28: Success Message for Offline Payment

5 Getting the Certificate for Renewal of Lift Owner’s License


WB e-District Renewal of Lift Owner LicenseIn order to get the renewed Lift Owner’s License the applicant is required to login to the system bytyping the URL in the address bar of an internet browser and entering correct user id and password.The Home Page appears as below. In order to get the certificate, the applicant is required to click on‘Approved Application’.

Figure 29: Home Page

The ‘List of Approved Applications’ page opens as below, where the applicant is required to selectthe service name from ‘Please Select Service Name’ list field.

Figure 30: Selecting the Service Name for List of Approved Applications

After the applicant selects ‘Renewal of Lift Owner’s License' as service name and clicks on ‘Search’ button, the list of approved applications for the service will be displayed as below:



Figure 31: List of Approved Applications

The user is required to click on the ‘Certificate’ icon for a particular application to get the certificate.

6 Resubmission of Application In case the applicant is intimated with the send back decision, the applicant needs to re-submit the application after incorporating necessary changes. The application needs to login and and select the link Sent for Revision Application. After selecting the service from the list of services, the user needs to click on Search.


Figure 32: Specimen Certificate for Renewal of Lift Owner License


The system, displays the list of application(s) which have been sent back. The user needs to click against the action icon for the application.

The following screen appears.


Figure 34: Taking action for Sent Back application

Figure 33: Searching a Sent Back Application


The reason for the send back is mentioned. The applicant needs to upload the requested document by clicking on Change Document and uploading it. This is shown below.

The applicant should click on Resubmit button to complete the process.


Figure 36: Re-Uploading of Document

Figure 35: Send Back reason


7 System Set-up

6.1 System Start up Parameters

NA

6.2 Master File Set-up

NA

6.3 Business Rules

As per the SRS related to 'Renewal of Lift Owner’s License'

6.4 Print Set-up

NA


7. Application Details

7.1. Module Name

7.1.1. Function Name

NA

7.1.1.1. Purpose

NA

7.1.1.2. Menu Navigation

NA

7.1.1.3. User Group

NA

7.1.1.4. Form Layout

NA

7.1.1.5. Activation Options

NA

7.1.1.6. Form Description

NA

8. Reports/Query

8.1 Report / Query Title

NA

8.2 Selection Rules

NA

8.3 Description

NA

8.4 Report / Query Layout

NA

9. Interfaces

9.1 Interfaces to other systems

NA

9.2. Data Files Upload / Down Load

NA

9.3. Description

NA

9.4. Interfaces

NA

10. Messages and Corresponding Action

NA

Bibliography

i

Glossary

ii

Index

iii