user manual 1. first databank installation 2. databank …
TRANSCRIPT
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
User Manual
1. FIRST DATABANK INSTALLATION 2. DATABANK UPDATE
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 2/53
INDEX
0 FOREWORD ............................................................................................................................ 3
1 SETTINGS TO ENABLE THE POP-UPS ............................................................................. 5 1.1 If you have Chrome ............................................................................................................... 5 1.2 If you have Firefox ................................................................................................................ 7 1.3 If you have Internet Explorer ................................................................................................. 8 1.4 If you have Microsoft Edge ................................................................................................... 9
2 SOFTWARE UPDATE .......................................................................................................... 11
3 DATA BANK ACTIVATION AND FIRST INSTALLATION. ........................................ 15 3.1 How to prepare the USB drive supplied. ............................................................................. 22 3.2 How to prepare a generic USB drive ................................................................................... 24
4 DATA BANK AND TOKEN INSTALLATION IN THE ALIGNER SW ........................ 26 4.1 Selecting the type of installation .......................................................................................... 26 4.2 Installation after using the aligner with an outdated data bank or in Dummy Mode. ......... 27 4.3 First data bank installation on a PC where the wheel aligner program is installed for the first time (after format or uninstallation). ................................................................. 32
5 UPDATES. Download subsequent tokens. ........................................................................... 36 5.1 How to prepare the USB drive supplied. ............................................................................. 39 5.2 How to prepare a generic USB drive ................................................................................... 41
6 CHECK BEFORE BUY – how to check the content of a new update. ............................. 42
7 POSSIBLE ISSUES ................................................................................................................ 43 7.1 USB drive not plugged ........................................................................................................ 43 7.2 AS9 folder missing, empty or in wrong position ................................................................. 43 7.3 Data bank missing or more than one AS9 folder in the USB drive ..................................... 44 7.4 Wrong or missing database .................................................................................................. 44
8 ACTIVATION AND UPDATE OF SW & DB "ONLINE" IN-SOFTWARE ................. 45 8.1 Database update ................................................................................................................... 46 8.2 Activation of the equipment ................................................................................................ 50 8.3 SW new installation and equipment configuration .............................................................. 52
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 3/53
0 FOREWORD The new Databank website is formed by two different sections for wheel aligners and brake testers. This manual is about the functionalities related to the wheel aligners and their data bases.
Any PC with an internet connection can access to the website functions.
When request, select the option “Wheel Aligner” to access the related functionalities.
The home page of the wheel aligners section will open.
In the left side menu, it is possible to select the following operations:
1. SMART CARD: from here it is possible to download the token, the config and the databank to update or activate the aligner databank. This is the section that will be described in this manual.
2. TOKEN PACKAGES: from here it is possible to access a reserved area, in which the tokens bought in a packet can be linked with the desired smartcard. ID and PSW are sent when the purchase has been completed. You can refer to the specific manual.
3. SW UPDATE: to fully use the latest releases of the databank it is mandatory to always update the SW to the latest available version.
1
2
3
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 4/53
Select the option SMART CARD to open the related section. In the left side menu, it will appear the option to download this manual and download it as a .pdf file in the selected languages (see ref. 4). It is possible to download the most recent SW update patch also using the link highlighted in the picture below (see ref. 3).
1
2
3
4
3
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 5/53
1 SETTINGS TO ENABLE THE POP-UPS To download the files from the databank web site, POPUP must be enabled. The procedure to enable them varies depending on the browser you are using.
1.1 If you have Chrome Select the Settings menu.
Select "Settings".
Scroll down until you find “Site Settings”. Click on it to open the next menu.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 6/53
Scroll down again until you find "Pop‐ups and redirects”. Click on it to open the next page.
Select the option “Blocked (recommended)” and change it in “Allowed”.
Now you can download the token and the database.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 7/53
1.2 If you have Firefox Select the Settings menu.
Select "Options".
Select the "Privacy & Security" menu.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 8/53
In the section “Permission”, remove the check mark in "Block Pop‐up windows".
Now you can download the token and the database.
1.3 If you have Internet Explorer Select the Settings menu.
Select "Internet Options".
Select the "Privacy" tab.
Remove the check mark in "Turn on Pop‐up Blocker".
Click on "Apply" and confirm with "OK". Now you can download the token and the database.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 9/53
1.4 If you have Microsoft Edge Select the settings menu.
Select the option “Settings”.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 10/53
Enter in the menu “Cookies and site permissions”. Scroll the list until you find the option “Pop‐ups and redirects”.
Select the option “Locked (recommended)” and de‐select it.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 11/53
2 SOFTWARE UPDATE Before proceeding with the database installation, it is mandatory to update the software of the wheel aligner to the most recent version available. The most recent update patch is always avaiable for the download entering in the section SW UPDATE or clicking on the specific link.
It will be asked to enter the number of the smartcard that works on the aligner you are going to update. Fill the field and press the button “Search”.
The page with the link to download the update patch will appear.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 12/53
If only one update patch is shown, click on the link to start the download.
If 2 update patches are shown, click on the one that most suits the actual situation of the aligner:
1. To update equipment that are now running a software version higher than 1.0.0
2. To update equipment that are now running a software version higher than 4.1.4
1
2
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 13/53
Copy the freshly downloaded file on the desktop of the aligner’s PC. Right‐click on it and select the option “Extract all…” from the drop‐down menu.
Click on “Extract” to start the extraction. Wait for the operation to finish.
At the end, the newly created window will open. Open the folder and locate the file UPGRADE.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 14/53
Double‐click on the file UPGRADE to start the software update procedure. The below window will appear: press the key ENTER on your keyboard to proceed.
The writing of the updated files will start. Wait for it to finish.
At the end of the procedure, the system will ask to press a key to continue. The window will then close.
Now the most recent version of the aligner program is installed and you can proceed with the database installation, as explained in the following chapters.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 15/53
3 DATA BANK ACTIVATION AND FIRST INSTALLATION. Token and data bank download.
It’s possible to download the two files needed for the installation: the token and the data bank files.
Connect to the data bank website highlighted in the SMART CARD. Enter the number of the new smart card (under the bar code) and click on the specific button Search.
In our example, the card number is 3D000002999999.
NB: if the smart card number entered is not valid, a message on screen warns the user.
Check that the number entered is write correctly.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 16/53
Note: The new token ready to be generated, is highlighted by a green star , meaning that the token has never been downloaded and so never generated.
Click on 3D000002999999, generating in this way the token with the latest version of databank available on the server.
When the operator chooses to download and generate the token with the green star , are requested the information of the installer technician’s company and of the customer. These data will be at disposal of the technical assistance to manage the warranty. The information requested varies depending on the State of installation: if in the USA or Canada, the form is different from the rest of the world. Choose the correct form selecting the flag in the upper right corner of the screen.
ALL THE FIELDS ARE MANDATORY AND THE EMAIL ADDRESS WILL BE VERIFIED, or it will not be possible to download the token.
Date of creation of the config file in factory
Smart card number
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 17/53
- If working outside North America:
If the flag chosen in the upper right side of the screen is not the USA’s, then this form below will appear.
In the form on screen, enter: ‐ company name of the installer; ‐ address of the installer; ‐ company name of the customer; ‐ address of the customer; ‐ email address of the customer. It is important to enter the correct data for future traceability of the machine and to ensure that the customer is informed about new database updates. The warranty period of the equipment starts in this moment, even if the aligner has been in stock until now.
After all the fields are completes, press the button “Verify Email”. An automatic email will be sent to the email address entered.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 18/53
The automatic email will come from the address warranty@equipment‐team.com. This is an unattended email address that cannot receive any message. The email contains a 6‐digits code:
Go back to the Databank website and enter the code now received in the filed “Email control code” of the activation form:
Now you can proceed with the equipment activation. Flag the conditions of use for acceptance and the button “Activation” will appear.
Press the button ACTIVATION and the token will be activated and downloaded.
NOTE: FROM THE MOMENT WHEN THE TOKEN HAS BEEN DOWNLOADED FROM THE FIRST TIME, THE CUSTOMER HAS THREE MONTHS BONUS TO DOWNLOAD ANY POTENTIAL NEW DATA BANK UPDATE (see chapter 5). Only for the 3D aligners models HPR, this time last 2 years.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 19/53
- If working in North America:
Choose the flag depicting the USA’s flag. The following form will appear.
In the form on screen, enter: ‐ company name of the installer; ‐ company name of the customer; ‐ address of the customer; ‐ email address of the customer. It is important to enter the correct data for future traceability of the machine and to ensure that the customer is informed about new database updates. The warranty period of the equipment starts in this moment, even if the aligner has been in stock until now.
After all the fields are completes, press the button “Verify Email”. An automatic email will be sent to the email address entered.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 20/53
The automatic email will come from the address warranty@equipment‐team.com. This is an unattended email address that cannot receive any message. The email contains a 6‐digits code:
Go back to the Databank website and enter the code now received in the filed “Email control code” of the activation form:
Now you can proceed with the equipment activation. Flag the conditions of use for acceptance and the button “Activation” will appear.
Press the button ACTIVATION and the token will be activated and downloaded.
NOTE: FROM THE MOMENT WHEN THE TOKEN HAS BEEN DOWNLOADED FROM THE FIRST TIME, THE CUSTOMER HAS THREE MONTHS BONUS TO DOWNLOAD ANY POTENTIAL NEW DATA BANK UPDATE (see chapter 5). Only for the 3D aligners models HPR, this time last 2 years.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 21/53
After the token download, the page will show: ‐ the date of the last download of the token (that will change every time the token is downloaded) and the database release that that token allows to use; ‐ the DB release available as a free update and its date of release (see chapter 5 for further details); ‐ the more recent DB release existing and its release date; ‐ the starting date of the warranty; ‐ the date of creation of the smartcard config file in factory; ‐ the status of the token update: if it’s not updated it will be shown the button “Check Before Buy” (from which it is possible to see the vehicles that would be added if an update will be purchased ‐ see chapter 6); ‐ the link to download the data bank associated with the SMART CARD.
Download the data bank clicking on its icon (in the example it is STDA110.zip).
Available data banks:
‐ STDA110: data bank for cars aligner
‐ STDA110U: data bank for cars aligner, only for North America
‐ STDA112: data bank fort cars aligner, only for Australia
‐ STDA137: data bank for trucks aligner
‐ STDA137U: data bank for trucks aligner, only for North America
Download the data bank
Activation date of the equipment and start of the warranty
The date of creation of the config file in factory.
Data bank update status.
Last token download date: it will change every time the token is downloaded. Last DB release available for that token.
Info about the more recent free update available (DB release and release date).
More recent DB release available for purchase.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 22/53
Once clicked on the data bank icon to download it (in our example STDA110.zip), the website will show the following page: read carefully the Legal Notice and accept it.
If the Legal Notice is not accepted, it will not be possible to go on with the data bank download. Accept both the conditions and click on the download button, now visible.
The compressed file STDA110_DB_Std.zip will be downloaded on the PC. When the download is finished, close the browser.
3.1 How to prepare the USB drive supplied. Open the PC folder where the files have been saved (usually it is called “Download”). Select the token and copy it. Plug the USB drive supplied with the SMART CARD. Open the folder “AS9” on the USB drive and paste the token inside it.
The USB drive now contains the certificate, the config and the token, as shown in the picture above.
Legal Notice NOT accepted.Download icon not present: It is not possible to download the database
Legal Notice accepted. Download icon present: It is possible to download the database.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 23/53
Go back to the download folder. Unzip the data bank file: click on its icon with the right button of the mouse and select the option “Extract All”. When finished, open the new folder that contains another folder called “AS9”. In our example, the content of STDA110 is this one:
Copy and paste everything in the folder AS9 on the USB drive supplied with SMART CARD. The folder AS9 now contains the certificate, the config, the token and the data bank files of the aligner ready for the installation.
To proceed with the installation of the token and the data bank on the equipment, see chapter 4. N.B.: to proceed with the installation of the data bank, be sure to have on the USB drive one and only one folder called AS9 and that it contains the files shown above.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 24/53
3.2 How to prepare a generic USB drive In the same page of the data bank website from where the token and the data bank have been downloaded, download also the config file, as highlighted in the picture below.
When the download is finished, close the browser and open the PC folder where the files have been saved (usually it is called “Download”). Select the token and copy it. Plug any USB drive. Create in the root a new folder and call it AS9. Open this new folder and paste the token. Go back to the download folder, select the config folder and copy / paste it in the same folder AS9.
Go back to the download folder. Unzip the data bank file: click on its icon with the right button of the mouse and select the option “Extract All”. When finished, open the new folder that contains another folder called “AS9”. In our example, the content of STDA110 is this one:
Copy and paste everything in the folder AS9 on the USB drive.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 25/53
The AS9 folder now contains the config, the token and the data bank of the aligner ready for the installation.
To proceed with the installation of the token and the data bank on the equipment, see chapter 4. N.B.: to proceed with the installation of the data bank, be sure to have on the USB drive one and only one folder called AS9 and that it contains the files shown above.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 26/53
4 DATA BANK AND TOKEN INSTALLATION IN THE ALIGNER SW
N.B.: before proceeding with the data bank installation, double check that the aligner program is updated to the latest version available (see chapter 2).
4.1 Selecting the type of installation
Depending on the condition of the SW it may be necessary to carry out two different installation paths. To understand which procedure to carry out, see the keys present on the initial page of the program.
If the following keys are shown (data bank update or Dummy Mode):
The wheel aligner is working with old data bank or in “Dummy Mode” (only one generic vehicle is showed with no data and no databank loaded). Loading in this wheel aligner the token and the data bank means that the wheel aligner is ready to work with its data bank. If this is your case, proceed with the installation described in chapter 4.2.
If the following keys are shown (F3, the yellow button with dots):
This page occurs because it is the first time that the wheel aligner software is installed on a new or formatted PC. Proceed with the installation described in chapter 4.3.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 27/53
4.2 Installation after using the aligner with an outdated data bank or in Dummy Mode.
The aligner has been used with a previous version of the data bank or is working in Dummy Mode (without enabling the data bank). From the initial page press the F2 button to enter the configuration menu.
Select Database Management with F2/F3 keys and then press F4 to confirm.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 28/53
Select Database Management with F2/F3 keys and then press F4 to confirm.
Once opened the Database Management page, you’ll see the following page. Double check that the USB drive has been detected (the USB drive image must a green tick). Press F4 to import the data bank.
Press F4 to confirm.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 29/53
After a moment, a black window will appear. Write Y (capital letter) to start the files copy and press ENTER. When the data bank is copied on the wheel aligner system, a message appears in the window: “Done. Press any key to proceed”. Press any key to proceed and the window will close.
Press F3 to copy the token file in the proper folder of the wheel aligner.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 30/53
Press F4 to confirm.
Press the space bar to terminate the operation.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 31/53
The token and data bank installation is complete. Press F1 to finish the procedure.
Confirm with F1 or F4.
The SW will close, showing the Windows desktop. Restart the wheel aligner program clicking on the icon “Aligner AS9” on the Windows desktop. The program will start and load the data bank. NOTE: if it would not be possible to manually restart the aligner program, we suggest turning the PC off and on again, so that the aligner program will restart automatically.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 32/53
4.3 First data bank installation on a PC where the wheel aligner program is installed for the first time (after format or uninstallation).
Plug the USB drive to the aligner PC (previously prepared, see chapter 3.1). From the initial page, press F4 to load the files contained in the USB drive.
The program will show the image below. Double check that the USB drive has been detected (the USB drive image must a green tick). Press F4 to import the data bank.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 33/53
Press F4 to confirm.
After a moment, a black window will appear. Write Y (capital letter) to start the files copy and press ENTER. When the data bank is copied on the wheel aligner system, a message appears in the window: “Done. Press any key to proceed”. Press any key to proceed and the window will close.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 34/53
Press F3 to copy the token file in the proper folder of the wheel aligner.
Press F4 to confirm.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 35/53
Press the space bar to terminate the operation.
The token and data bank installation is complete. Press F1 to finish the procedure.
Confirm with F1 or F4.
The SW will close, showing the Windows desktop. Restart the wheel aligner program clicking on the icon “Aligner AS9” on the Windows desktop. The program will start and load the data bank. NOTE: if it would not be possible to manually restart the aligner program, we suggest turning the PC off and on again, so that the aligner program will restart automatically.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 36/53
5 UPDATES. Download subsequent tokens. A data bank update purchased or that comes in the three months of “automatic” updates provided with a
recent purchase (2 years, if the aligner is 3D model HPR), is highlighted by a yellow star simply indicating the presence of a new token not yet downloaded.
Connect to the data bank website highlighted in the SMART CARD. Enter the number of the new smart card (under the bar code) and click on the specific button Search.
In our example, the card number is 3D000002999999.
NB: if the smart card number entered is not valid, a message on screen warns the user.
Check that the number entered is write correctly.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 37/53
In the smartcard page you’ll see: ‐ The yellow star, meaning that an updated token is available;
‐ The information of the last token downloaded and DB release allowed by it;
‐ The last free update available, ready for the download;
‐ The most recent DB release and its release date;
‐ The activation date, starting of the warranty period;
‐ The date of creation of the config file in factory;
‐ The availability of a DB update to be purchased.
When the yellow star is present, there are 2 different possible situations.
1. Free update available, but not the most recent release:
2. Free update available equal to the most recent release or update purchased:
The “free” update field shows the last DB release available for free and ready for the download. In our example: DB24 released the 16th of February
The most recent DB has been released after the date of the last free update. To have it, it needs to be purchased. In our example: DB 24.02 released the 22nd of May
Check Before Buy option is available (see chapter 6 for further information)
The “free” update field shows the last DB release available for free and ready for the download. In our example: DB24.03 released the 16th of June
The most recent DB has been released. In our example: DB 24.03 released the 16th of June: the same already available.
Check Before Buy option is available (see chapter 6 for further information)
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 38/53
Click on 3D000002999999, downloading in this way the token that gives the right to use the data bank version purchased.
IMPORTANT: if a data bank update has been purchased, be sure that the data in the field “Last Update Release” are equal to the ones in “Free Update Available for you”, so that you’ll not download a token not updated. Once the token is downloaded no star will be present (it is always possible to download again the same token clicking on its link) and the data in the field “Last download” are the same as “Last Update Release”. From now on it is possible to download the data bank associated with the SMART CARD:
Once clicked on the data bank icon to download it (in our example STDA110.zip), the website will show the following page: read carefully the Legal Notice and accept it.
If the Legal Notice is not accepted, it will not be possible to go on with the data bank download. Accept both the conditions and click on the download button, now visible.
The compressed file STDA110_DB_Std.zip will be downloaded on the PC. When the download is finished, close the browser.
Legal Notice NOT accepted.Download icon not present: It is not possible to download the database.
Legal Notice accepted. Download icon present: It is possible to download the database.
Update status of the data bank.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 39/53
5.1 How to prepare the USB drive supplied. Open the PC folder where the files have been saved (usually it is called “Download”). Select the token and copy it. Plug the USB drive supplied with the SMART CARD. Open the folder “AS9” on the USB drive and paste the token inside it.
The USB drive now contains the certificate, the config the old and the new token, as shown in the picture above. Proceed to put also the new data bank files.
Go back to the download folder. Unzip the data bank file: click on its icon with the right button of the mouse and select the option “Extract All”. When finished, open the new folder that contains another folder called “AS9”. In our example, the content of STDA110 is this one:
Copy and paste everything in the folder AS9 on the USB drive supplied with SMART CARD. The folder AS9 now contains the certificate, the config, the token and the data bank files of the aligner ready for the installation.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 40/53
To proceed with the installation of the token and the data bank on the equipment, see chapter 4.
N.B.: to proceed with the installation of the data bank, be sure to have on the USB drive one and only one folder called AS9 and that it contains the files shown above.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 41/53
5.2 How to prepare a generic USB drive Open the PC folder where the files have been saved (usually it is called “Download”). Select the token and copy it. Plug any USB drive. Create in the root a new folder and call it AS9. Open this new folder and paste the token.
Go back to the download folder. Unzip the data bank file: click on its icon with the right button of the mouse and select the option “Extract All”. When finished, open the new folder that contains another folder called “AS9”. In our example, the content of STDA110 is this one:
Copy and paste everything in the folder AS9 on the USB drive.
The AS9 folder now contains the token and the data bank of the aligner ready for the installation.
To proceed with the installation of the token and the data bank on the equipment, see chapter 4. N.B.: to proceed with the installation of the data bank, be sure to have on the USB drive one and only one folder called AS9 and that it contains the files shown above.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 42/53
6 CHECK BEFORE BUY – how to check the content of a new update. Il CBB allows the user to see the vehicles added after the last update purchased and downloaded. When present, click on the button Check Before Buy.
A list of the added vehicles will be shown on screen:
N.B.:
If, after having correctly downloaded a token with the yellow star , the button “Check Before Buy” is still present, this means that the downloaded update wasn’t giving access to the latest available data bank release (it was an update outdated). Check the info in the field “Last Update Release” for more details. With the functionality CBB it is possible to see which vehicles have been added from the date of the last token modification until the release date of the most recent data bank.
Download the list of the added vehicles
in a .csv file
Search the new vehicles for: Product Brand Name
Info on the number of
vehicles added
Click here to go back to the Token
Data page
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 43/53
7 POSSIBLE ISSUES 7.1 USB drive not plugged
If the icon of the USB drive is shown with a red cross on it, then the USB drive is not correctly plugged on the wheel aligner PC.
Check that the USB drive is well plugged on the wheel aligner PC. Press F1 to go back to the logo page. Now press CTRL+W to exit the wheel aligner program. Open the USB drive folder. If the USB drive doesn’t work, change the USB drive and repeat the procedure described in chapters 3 or 5.
7.2 AS9 folder missing, empty or in wrong position
If it is not possible to see the buttons F3 and F4, then the folder AS9 has not been created correctly inside the USB drive, as explained in this manual.
To create the AS9 folder, follow the procedure described in chapters 3 or 5.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 44/53
7.3 Data bank missing or more than one AS9 folder in the USB drive
If the button F4 is not shown, then: 1. Inside the folder AS9 created in the USB drive there are no data bank files.
To have them, follow the procedure described in chapters 3 or 5.
2. Inside the USB drive there are more than one AS9 folders.
Delete the unnecessary AS9 folders and create only one, as described in chapters 3 or 5.
7.4 Wrong or missing database
If the page warning that the database is wrong or missing appears on screen, proceed as follow: 1. Check which database has not been found by the system. Its name is written in the right side of the
screen.
2. Check that the software version installed is the most updated (see chapter 2).
3. Check that in the USB drive, inside the AS9 folder, there is the file that has the same name as the
missing database (see chapters 3 or 5).
4. Correct where necessary and repeat the data bank installation (see chapter 4).
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 45/53
8 ACTIVATION AND UPDATE OF SW & DB "ONLINE" IN-SOFTWARE
This chapter describes the new functionality, available only in software higher than 5.0.0, called “DATABASE ONLINE”, that will allow the download of the updated databases and tokens, as well as the SW updates, directly from the aligner program (chap. 8.1). The feature “DATABASE ONLINE” also allows the first activation of the equipment (see chapter 8.2), with no need to use an internet browser and perform the manual procedure (described in chapter 3 and following). This is when the warranty period starts. It’s also possible to re‐set the equipment from the beginning (chapter 8.3), even if the “Config” file, usually provided by the manufacturer in a USB drive with the equipment, is not present.
IMPORTANT! The PC of the equipment must have a functioning internet connection, that has to be set by the customer. Only in this case the page “Database Management” (see chapter. 8.1) will show
the button F2 , that will connect directly to the manufacturer’s Database server.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 46/53
Serial number of the SMART CARD
DATABASEs currently installed in the PC, with version and revision details.
TOKEN version that allows the databases
The offline procedure to update DB and token via USB drive is still available, useful in case of weak internet connection.
Direct connection to the Manufacturer’s database server
8.1 Database update From the first page, press F2 , select the option “Database Management” and press F4
to continue.
The following page will appear:
In this page are shown:
‐ The serial number of the SMART CARD ‐ The various DATABASEs actually installed in the PC, with their version and revision details ‐ the TOKEN version that allows the use of the databases installed
If an internet connection is available, the button F2 will appear. With it i twill be possible to directly connect to the manufacturer’s database server.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 47/53
Last SW version available in the manufacturer’s server
At the end of the installation, the program will restart. Press
the button or the button
Press the button F2 and, after some seconds, the SW update will be requested. IMPORTANT! Before updating the DB or the token, also in case of first installation, it’s mandatory to update the SW to the most recent version available: only after that the DB or token update will be available.
Press F4 to download and update the SW.
Wait for the procedure to complete the SW update, that will automatically start at the end of the download, unzip the needed files and install them. After the program restarts, enter again the page “Database Management” to continue.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 48/53
Last Token available for the SMARTCARD and most recent DB available
At the end of the installation, the program will restart. Press
the button or the button
Only when the SW is updated to the most recent version available, press the button F2 , wait for some seconds, and you’ll see the details regarding the most recent DB update available and the token to allow its use, if available.
Press the button F4 to download the most recent version of the database and of the token available. PLEASE NOTE: the TOKEN available for the SMARTCARD can be purchased as a database update, or can be already available as a free update (for 3 months after the activation for standard equipment, for two years for specific equipment).
Wait for the procedure to complete the installation of the DB and/or the token. After the restart of the program, select again “Database Management” to check the correct update of the DB.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 49/53
DATABASEs currently installed in the PC, with version and revision details.
New version of TOKEN that allows the use of the updated DB
Press the button F2 , if the DB and the token are updated, the program will show: “System is up to date”
Press F1 to exit.
NOTA: Pressing the button F2 , even if the program shows that the “system is up to date”, it’s possible to force a new download of the latest DB.
NOTE: Even if the system is updated, if the token installed is not the most recent released by the manufacturer, a message on screen will remember that an update is available for the purchase
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 50/53
Serial number of the SMART CARD
There are no databases activated, some database is shown only if the aligner is in “Dummy Mode” (early use of the equipment for evaluation purposes).
NO token is present to enable the databases.
Press the button F4 , the screen in the following page will appear, asking for the information needed to activate the equipment.
8.2 Activation of the equipment From the first page, press and then the
option “Database Management”. Press F4 to continue. The screen below will be shown:
Press the button F2 , the image below will appear, asking for the smartcard activation to start the warranty period.
IMPORTANT: The equipment can be activated only if it’s been already configured (the file “Config” must be in the folder ..\TMLAB\AlignerS9\System); the status can be confirmed by the model appearing in the lower side of the screen. If the equipment is yet to be configured – see chapter 8.3 SW new installation and equipment configuration
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 51/53
Enter the requested data in all the fields mandatory for the activation.
When all the fields are completed,
press the button F5
IMPORTANT: the email address entered in the field will receive a control code that has to be entered in the specific box of the form.
Ultimo Token idoneo per la SMARTCARD correlata e ultimo DB disponibile
Most recent token available for the SMARTCARD and most recent DB available
At the end, press the button F4 , all the data will be sent to the manufacturer server and the warranty period will start.
Immediately after the activation, the screen will show the details of the token associated to the smartcard, and possibly the DB.
Press F4 and proceed as explained in chapter 8.1.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 52/53
Press F3 to copy the “Config” file in the
correct folder
8.3 SW new installation and equipment configuration The Wheel Aligners series WS/WD are already configured in factory (the “Config” file is already copied in the folder ..\TMLAB\AlignerS9\System). When the equipment is re‐installed anew, i.e. when the PC has been formatted, the first step is to copy the “Config” file in the below mentioned folder. The “Config” file is stored in the USB drive provided with the equipment. If the USB drive is plugged in the PC and the internet connection is not available, you’ll see the
button F4 , that will bring you to the menu where it will be possible to copy the “Config” file.
If an internet connection is available, press the button F4 to enter in the page that allows the connection to the manufacturer’s database server.
Press the button F2 .
If the equipment has never been activated before, the program will ask for the smartcard activation to start the warranty period. See chapter 8.2.
DATABANK WEB SITECod. M0251 ‐ Rev. 2.3
(03/2021)
Pag. 53/53
Press the button F4 to allow the installation of the “Config” file
Press the button F4 to continue with the token and DB installation
If the equipment has already been activated, the program will show the option to download the “Config” and possibly the token file and the databases, as shown below.
After restarting the program, selecting again the menu “Database Management” i twill be possible to see the actual update of the DB. See chapter 8.1 ‐ Database update.