user guide v6.1 samsung retail mode for ldu mobile application

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[Manual for LDU]. User Guide v6.1 Samsung Retail Mode for LDU Mobile Application. SAMSUNG ELECTRONICS Retail Marketing team. Index. Page 3 :. Push Contents Service Unremovable RetailMode (Restrict Factory Reset) Install Retail Mode and experience contents all at once. - PowerPoint PPT Presentation

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Page 1: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

User Guide v6.1

Samsung Retail Mode for LDUMobile Application

SAMSUNG ELECTRONICSRetail Marketing team

[Manual for LDU]

Page 2: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

2

In-dex

1. How to install DCT Retail ModePage 5 :

Page 3 : Benefits of New Retail Mode

3. How to execute Factory ResetPage 22 :

Page 9 : 2. How to Operate Retail Mode

5. How to customize experience contentsPage 26 :

• Screen timeout• Select locale• Sound enable• Play time scheduling• Import custom intro movie

• Connect Wi-Fi access• Register Google/Samsung

Account• Download DCT Retail Mode• Getting an Authorization• Installation

• Configuration settings• Password • Uninstall• Factory Reset

• Customize experience Contents• Deactivate Retail contents protection• Add local contents into device• Activate Retail contents protection

6. How to add local screensaverPage 36 : • Customize experience Contents• Deactivate Retail contents protection Add local screensaver • Activate Retail contents protection

• Push Contents Service• Unremovable RetailMode (Restrict Factory Reset)• Install Retail Mode and experience contents all at

once.• Auto Restore every 10min

7. How to restrict Power offPage 47 : • Configuration settings• Password • Activate Power off restrict

Page 3: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

3

Benefits of New Retail Mode

2. Unremovable Retail Mode

3. Only One Time Installation is Enough.

▶ New Retail Mode Never be deleted. (Restrict Factory Reset) * In case you want to factory reset , you need administration password▶ Experience Contents(Photo/Video/App) also Never be deleted. by malicious customer.

▶ Install Retail Mode and Contents all at once. (Automatically all application and media contents are installed)▶ Save your time to check up live demo. (New Retail Mode has auto restore functionality every 10min.)

1. Rich Contents support▶ Push Contents Service : New contents(Movie/Photo/Apps) will be updated automatically via the WiFi. (Need to register Google Account)▶ Available to Customize Experience Contents freely , if you’d like to add extra local contents.

Page 4: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

4

Key features on DCT Retail Mode

1. Push Contents Service (Need to register Google Account in each device)

2. Restrict Factory Reset 3. Available to Customize Experience Contents 4. Auto Restore every 10min (restore time is changeable) - Automatically delete all contents malicious customer saved in device such as

photo, video and application - Reset Home screen5. Auto turn on - S-Beam, Smart Stay, Wi-Fi, NFC, Motion Activation, All gestures. - Set screen brightness to max6. Reboot device nightly at 3a.m local time

Core feature

Changeable setting1. Screen timeout (default : 60sec.)2. Set locale 3. Sound enable4. Play time scheduling5. Screensaver replacement. (import custom intro movie)

Page 5: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

5

1. How to install DCT Retail Mode

Page 6: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

6

Tap

1 22 1. Ensure to connect with

Wi-Fi network access.

2. Register Samsung Account .

Otherwise, customers may

not experience properly

some services such as

Samsung Hub.

Description

NEXT

1. How to install DCT Retail Mode

[Connect Wi-Fi access] Register Samsung Account

Page 7: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

7

Tap

1 22 1. Register Google Account.

(One Google Account

matches with one device)

Description

NEXT

1. How to install DCT Retail Mode

[Register Google Account]

Necessarily need to register Google Account in order to get“Push Contents“ service

[Google Account registration guide ]ID : [email protected]

※ It could be subject to change as a local situation.

(Subsidiary)(Region)

(Channel)(Shop)

(Model)(Device #)

Page 8: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

8

1. Retailmode is preloaded and automatically run-ning.

Description

1 2

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the

phone for 15 secs without any inter-

rupt)NEXT

1 2

Tap

1. How to install DCT Retail Mode

Page 9: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

9

2. How to Operate Retail Mode • Screen timeout

• Select locale• Sound enable• Play time scheduling• Import custom intro movie

Page 10: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

10

1. Enter Password

- P/W :5444

Tap

Description

1 2

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the

phone for 15 secs without any inter-

rupt)NEXT

1 2

2. How to Operate Retail Mode

Tap

5 4 4 4

Page 11: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

11

1. To turn off service, tap ‘service enable’ check box.

2. Enter the Password. PW : M729Q16K8546

(All letters you type here

should be entered as

capital letters)

Tap

Description

1 2

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the

phone for 15 secs without any inter-

rupt)

1 2

2. How to Operate Retail Mode – Service enable On/OFF

M729Q16K8546

Page 12: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

12

1. Touch ‘Screen timeout’ to set timeout time

2. . Choices are varies as be-low, but keeping default 60 sec is recommended

Tap

Description

1 2

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the

phone for 15 secs without any inter-

rupt)

1 2

2. How to Operate Retail Mode – Screen timeout

Page 13: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

13

1. Touch ‘Select locale’ to set language

2. Choices are varies as below, change to appropriate one and wait until screensaver turns on

Tap

Description

1 2

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the

phone for 15 secs without any inter-

rupt)

1 2

2. How to Operate Retail Mode – Select locale

Page 14: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

14

1. If you want to turn on/off

sound of Retailmode,

check or not ‘Sound en-able’

Tap

Description

1 2

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the

phone for 15 secs without any inter-

rupt)

1 2

2. How to Operate Retail Mode – Sound enable

Page 15: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

15

1. Touch ‘Play time

scheduling’ to set time

schedule of Retail mode

2. Set and confirm Start time and End time

Tap

Description

1 2

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the

phone for 15 secs without any inter-

rupt)

1 2

2. How to Operate Retail Mode – Playtime scheduling

Page 16: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

16

3. Set start time you want begin

4. Set End time your want fin-ish

Tap

Description

2

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the

phone for 15 secs without any inter-

rupt)

2. How to Operate Retail Mode – Playtime scheduling

3 4

Page 17: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

17

1. Set date and time (In case of using

play time schedule fea-ture)

2. Turn on ‘Automatic date and time’, and ‘Automatic time zone’, if it is able to access 3G Network.

Tap

Description

1 2

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the

phone for 15 secs without any inter-

rupt)

2. How to Operate Retail Mode – Setting date and time

1 2

Page 18: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

18

1 If it is only available to ac-cess Wi-Fi,

touch ‘Select time zone.

2. Select your time zone where you are.

Tap

Description

2

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the

phone for 15 secs without any inter-

rupt)

2. How to Operate Retail Mode – Select time zone

1 2

Page 19: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

19

1. If it is not available to ac-cess Wi-Fi,

you should set current time manually.

Touch ‘Set time’

2. Set current time manually.

Tap

Description

1 2

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the

phone for 15 secs without any inter-

rupt)

2. How to Operate Retail Mode – Set time

1 2

Page 20: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

20

1. Tap ‘Import custom intro movie’ to replace screensaver video

2. Select ‘Gallery’ and Select ‘Always’

Tap

Description

1 2

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the

phone for 15 secs without any inter-

rupt)

2. How to Operate Retail Mode – Replace Screen-saver video

1 2

NEXT

Replace Screensaver

Page 21: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

21

1. Select the video you want to play as screensaver

※ If you want to restore

original screensaver,

tap ‘Delete custom intro moive’

Description

1

PLEASE DO NOT CHANGE ANY OF

FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the

phone for 15 secs without any inter-

rupt)

2. How to Operate Retail Mode – Replace Screen-saver video

1

[How to Restore Screensaver]

Page 22: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

22

3. How to execute Factory Reset

Page 23: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

23

1. Tap ‘Samsung Retailmode’ icon

2. Tap ‘Configuration settings’

Description

2

3. How to Factory Reset

Tap

2

NEXT

Samsung RetailMode Configuration settings1

Page 24: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

24

1. Enter the Password

- p/w : 5444

2. Disable factory reset re-strict

Description

1 21 2

NEXT

3. How to Factory Reset

Password Uninstall

Tap

5444

Page 25: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

25

1. Enter the admin password to uninstall profile

- Password: M729Q16K8546

(CAPITAL LETTERS ONLY)

(All letters you type here

should be entered as

capital letters)

2. Select ‘OK’ to start

Factory data Reset

Description

1 2

Tap

1 2

NEXT

3. How to Factory Reset

PASSWORD

M729Q16K8546

Page 26: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

26

4. How to customize experience contents• Add Local experience contents• Delete experience contents

Page 27: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

27

Description

1 2

4.How to customize experience contents

Tap

1 2

NEXT

1. Touch Samsung Re-tailmode icon

2. Tap ‘Customize experience contents’

[Customize Experience Contents]DCT Retail Mode

Page 28: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

28

Description

1 2

4.How to customize experience contents

Tap

1 2

NEXT

1. Enter the password

- P/W : 5444

2. Disable Retail contents protection

5444

Disable DCTPASSWORD

Page 29: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

29

Description

1 2

4.How to customize experience contents

Tap

1 2

NEXT

1. If DCT is disabled properly,

you can see “Setting

finished successfully.”

2. Tap My files to copy new

contents.

My Files

Page 30: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

30

Description

1 2

4.How to customize experience contents

Tap

1 2

NEXT

1. Access microSD card

2. Select the local contents

you want to install.

(Photo/Video/Music)

3. Tap ‘Copy’ button

Copy ContentsmicroSD card

Page 31: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

31

4.How to customize experience contents

1. Open ‘RetailMedia’ folder

2. Tap ‘Paste here’ to install

local contents in the device.

1 2

Tap

1 2

NEXT

Page 32: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

32

Description

1 2

4.How to customize experience contents

Tap

1 2

NEXT

1. If you have local Apps/Games,

please install them while retail contents protec-tion function is disabled.

Local Contents installed

Install Local Application

Page 33: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

33

Description

1 2

4.How to customize experience contents

Tap

1 2

NEXT

1. Tap ‘install’ to start to

install local application.

2. Tap ‘Done’

Page 34: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

34

Description

1 2

4.How to customize experience contents

Tap

1 2

NEXT

1. If local contents installation

is done, tap Samsung

DCT Retailmode icon

again.

2. Enter the Password

- PW : 5444

Local Game installed

5444

DCT Retail Mode PASSWORD

Page 35: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

35

Description

1 2

4.How to customize experience contents

Tap

1 2

Finish

1. Swipe right to activate

Retail contents protection

2. Tap ‘Restart Now’

System will be restarted to

apply the customized

contents

Activate DCT System Restart

Page 36: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

36

5. How to add local screensaver• HQ will push the movie trailer as screensaver into live demo device periodically.• If you’d like to add local movie as a screensaver, please refer to this section.

Page 37: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

37

Description

1 2

5.How to add local screensaver

Tap

1 2

NEXT

1. Touch Samsung Re-tailmode icon

2. Tap ‘Customize experience contents’

[Customize Experience Contents]DCT Retail Mode

Page 38: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

38

Description

1

5.How to add local screensaver

Tap

1

NEXT

1. Enter the password

- P/W : 5444

2. Disable Retail contents protection

5444

Disable DCTPASSWORD

22

Page 39: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

39

Description

1 2

5.How to add local screensaver

Tap

1 2

NEXT

1. If DCT is disabled properly,

you can see “Setting

finished successfully.”

2. Tap My files to copy local

video.

My Files

Page 40: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

40

Description

1 2

5.How to add local screensaver

Tap

1 2

NEXT

1. Access microSD card

2. Select the local video

you want to play

as screensaver.

Select ContentsmicroSD card

Page 41: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

41

Description

1 2

5.How to add local screensaver

Tap

1 2

NEXT

1. Tap ‘Copy’

2. Tap ‘Device storage’

Device StorageCopy Contents

Page 42: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

42

Description

5.How to add local screensaver

1. Tap ‘RetailMedia’ folder

2. Tap ‘Create folder’

1 2

Tap

1 2

NEXT

Page 43: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

43

Description

1 2

5.How to add local screensaver

Tap

1 2

NEXT

1. Create

‘Livedemo_screensaver’

folder in RetailMedia

2. Tap ‘Livedemo_screensaver’

Livedemo_screensaver

Livedemo_screensaver

Page 44: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

44

Description

1 2

5.How to add local screensaver

Tap

1 2

NEXT

1. Tap ‘Paste here’

Paste local video

Page 45: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

45

Description

1 2

5.How to add local screensaver

Tap

1 2

NEXT

1. Tap Samsung DCT Re-tailmode icon again.

2. Enter the Password

- PW : 5444

5444

DCT Retail Mode PASSWORD

Page 46: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

46

Description

1 2

5.How to add local screensaver

Tap

1 2

Finish

1. Swipe right to activate

Retail contents protection

2. Tap ‘Restart Now’

System will be restarted to

apply the customized

contents

Activate DCT System Restart

Page 47: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

47

6. How to restrict Power off

Page 48: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

48

1. Tap ‘Samsung Retailmode’ icon

2. Tap ‘Configuration settings’

Description

2

6. How to restrict Power off

Tap

2

NEXT

Samsung RetailMode Configuration settings1

Page 49: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

49

1. Enter the Password

- p/w : 5444

2. Swipe to the right for the Power off Restrict.

Description

1 21 2

NEXT

6. How to restrict Power off

Password Disable Power off

Tap

5444

Page 50: User Guide  v6.1  Samsung  Retail Mode for  LDU Mobile Application

Thank you!