User Guide v6.1
Samsung Retail Mode for LDUMobile Application
SAMSUNG ELECTRONICSRetail Marketing team
[Manual for LDU]
2
In-dex
1. How to install DCT Retail ModePage 5 :
Page 3 : Benefits of New Retail Mode
3. How to execute Factory ResetPage 22 :
Page 9 : 2. How to Operate Retail Mode
5. How to customize experience contentsPage 26 :
• Screen timeout• Select locale• Sound enable• Play time scheduling• Import custom intro movie
• Connect Wi-Fi access• Register Google/Samsung
Account• Download DCT Retail Mode• Getting an Authorization• Installation
• Configuration settings• Password • Uninstall• Factory Reset
• Customize experience Contents• Deactivate Retail contents protection• Add local contents into device• Activate Retail contents protection
6. How to add local screensaverPage 36 : • Customize experience Contents• Deactivate Retail contents protection Add local screensaver • Activate Retail contents protection
• Push Contents Service• Unremovable RetailMode (Restrict Factory Reset)• Install Retail Mode and experience contents all at
once.• Auto Restore every 10min
7. How to restrict Power offPage 47 : • Configuration settings• Password • Activate Power off restrict
3
Benefits of New Retail Mode
2. Unremovable Retail Mode
3. Only One Time Installation is Enough.
▶ New Retail Mode Never be deleted. (Restrict Factory Reset) * In case you want to factory reset , you need administration password▶ Experience Contents(Photo/Video/App) also Never be deleted. by malicious customer.
▶ Install Retail Mode and Contents all at once. (Automatically all application and media contents are installed)▶ Save your time to check up live demo. (New Retail Mode has auto restore functionality every 10min.)
1. Rich Contents support▶ Push Contents Service : New contents(Movie/Photo/Apps) will be updated automatically via the WiFi. (Need to register Google Account)▶ Available to Customize Experience Contents freely , if you’d like to add extra local contents.
4
Key features on DCT Retail Mode
1. Push Contents Service (Need to register Google Account in each device)
2. Restrict Factory Reset 3. Available to Customize Experience Contents 4. Auto Restore every 10min (restore time is changeable) - Automatically delete all contents malicious customer saved in device such as
photo, video and application - Reset Home screen5. Auto turn on - S-Beam, Smart Stay, Wi-Fi, NFC, Motion Activation, All gestures. - Set screen brightness to max6. Reboot device nightly at 3a.m local time
Core feature
Changeable setting1. Screen timeout (default : 60sec.)2. Set locale 3. Sound enable4. Play time scheduling5. Screensaver replacement. (import custom intro movie)
5
1. How to install DCT Retail Mode
6
Tap
1 22 1. Ensure to connect with
Wi-Fi network access.
2. Register Samsung Account .
Otherwise, customers may
not experience properly
some services such as
Samsung Hub.
Description
NEXT
1. How to install DCT Retail Mode
[Connect Wi-Fi access] Register Samsung Account
7
Tap
1 22 1. Register Google Account.
(One Google Account
matches with one device)
Description
NEXT
1. How to install DCT Retail Mode
[Register Google Account]
Necessarily need to register Google Account in order to get“Push Contents“ service
[Google Account registration guide ]ID : [email protected]
※ It could be subject to change as a local situation.
(Subsidiary)(Region)
(Channel)(Shop)
(Model)(Device #)
8
1. Retailmode is preloaded and automatically run-ning.
Description
1 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the
phone for 15 secs without any inter-
rupt)NEXT
1 2
Tap
1. How to install DCT Retail Mode
9
2. How to Operate Retail Mode • Screen timeout
• Select locale• Sound enable• Play time scheduling• Import custom intro movie
10
1. Enter Password
- P/W :5444
Tap
Description
1 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the
phone for 15 secs without any inter-
rupt)NEXT
1 2
2. How to Operate Retail Mode
Tap
5 4 4 4
11
1. To turn off service, tap ‘service enable’ check box.
2. Enter the Password. PW : M729Q16K8546
(All letters you type here
should be entered as
capital letters)
Tap
Description
1 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the
phone for 15 secs without any inter-
rupt)
1 2
2. How to Operate Retail Mode – Service enable On/OFF
M729Q16K8546
12
1. Touch ‘Screen timeout’ to set timeout time
2. . Choices are varies as be-low, but keeping default 60 sec is recommended
Tap
Description
1 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the
phone for 15 secs without any inter-
rupt)
1 2
2. How to Operate Retail Mode – Screen timeout
13
1. Touch ‘Select locale’ to set language
2. Choices are varies as below, change to appropriate one and wait until screensaver turns on
Tap
Description
1 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the
phone for 15 secs without any inter-
rupt)
1 2
2. How to Operate Retail Mode – Select locale
14
1. If you want to turn on/off
sound of Retailmode,
check or not ‘Sound en-able’
Tap
Description
1 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the
phone for 15 secs without any inter-
rupt)
1 2
2. How to Operate Retail Mode – Sound enable
15
1. Touch ‘Play time
scheduling’ to set time
schedule of Retail mode
2. Set and confirm Start time and End time
Tap
Description
1 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the
phone for 15 secs without any inter-
rupt)
1 2
2. How to Operate Retail Mode – Playtime scheduling
16
3. Set start time you want begin
4. Set End time your want fin-ish
Tap
Description
2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the
phone for 15 secs without any inter-
rupt)
2. How to Operate Retail Mode – Playtime scheduling
3 4
17
1. Set date and time (In case of using
play time schedule fea-ture)
2. Turn on ‘Automatic date and time’, and ‘Automatic time zone’, if it is able to access 3G Network.
Tap
Description
1 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the
phone for 15 secs without any inter-
rupt)
2. How to Operate Retail Mode – Setting date and time
1 2
18
1 If it is only available to ac-cess Wi-Fi,
touch ‘Select time zone.
2. Select your time zone where you are.
Tap
Description
2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the
phone for 15 secs without any inter-
rupt)
2. How to Operate Retail Mode – Select time zone
1 2
19
1. If it is not available to ac-cess Wi-Fi,
you should set current time manually.
Touch ‘Set time’
2. Set current time manually.
Tap
Description
1 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the
phone for 15 secs without any inter-
rupt)
2. How to Operate Retail Mode – Set time
1 2
20
1. Tap ‘Import custom intro movie’ to replace screensaver video
2. Select ‘Gallery’ and Select ‘Always’
Tap
Description
1 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the
phone for 15 secs without any inter-
rupt)
2. How to Operate Retail Mode – Replace Screen-saver video
1 2
NEXT
Replace Screensaver
21
1. Select the video you want to play as screensaver
※ If you want to restore
original screensaver,
tap ‘Delete custom intro moive’
Description
1
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE THEM AS DEFAULT(Setting applies when left the
phone for 15 secs without any inter-
rupt)
2. How to Operate Retail Mode – Replace Screen-saver video
1
[How to Restore Screensaver]
22
3. How to execute Factory Reset
23
1. Tap ‘Samsung Retailmode’ icon
2. Tap ‘Configuration settings’
Description
2
3. How to Factory Reset
Tap
2
NEXT
Samsung RetailMode Configuration settings1
24
1. Enter the Password
- p/w : 5444
2. Disable factory reset re-strict
Description
1 21 2
NEXT
3. How to Factory Reset
Password Uninstall
Tap
5444
25
1. Enter the admin password to uninstall profile
- Password: M729Q16K8546
(CAPITAL LETTERS ONLY)
(All letters you type here
should be entered as
capital letters)
2. Select ‘OK’ to start
Factory data Reset
Description
1 2
Tap
1 2
NEXT
3. How to Factory Reset
PASSWORD
M729Q16K8546
26
4. How to customize experience contents• Add Local experience contents• Delete experience contents
27
Description
1 2
4.How to customize experience contents
Tap
1 2
NEXT
1. Touch Samsung Re-tailmode icon
2. Tap ‘Customize experience contents’
[Customize Experience Contents]DCT Retail Mode
28
Description
1 2
4.How to customize experience contents
Tap
1 2
NEXT
1. Enter the password
- P/W : 5444
2. Disable Retail contents protection
5444
Disable DCTPASSWORD
29
Description
1 2
4.How to customize experience contents
Tap
1 2
NEXT
1. If DCT is disabled properly,
you can see “Setting
finished successfully.”
2. Tap My files to copy new
contents.
My Files
30
Description
1 2
4.How to customize experience contents
Tap
1 2
NEXT
1. Access microSD card
2. Select the local contents
you want to install.
(Photo/Video/Music)
3. Tap ‘Copy’ button
Copy ContentsmicroSD card
31
4.How to customize experience contents
1. Open ‘RetailMedia’ folder
2. Tap ‘Paste here’ to install
local contents in the device.
1 2
Tap
1 2
NEXT
32
Description
1 2
4.How to customize experience contents
Tap
1 2
NEXT
1. If you have local Apps/Games,
please install them while retail contents protec-tion function is disabled.
Local Contents installed
Install Local Application
33
Description
1 2
4.How to customize experience contents
Tap
1 2
NEXT
1. Tap ‘install’ to start to
install local application.
2. Tap ‘Done’
34
Description
1 2
4.How to customize experience contents
Tap
1 2
NEXT
1. If local contents installation
is done, tap Samsung
DCT Retailmode icon
again.
2. Enter the Password
- PW : 5444
Local Game installed
5444
DCT Retail Mode PASSWORD
35
Description
1 2
4.How to customize experience contents
Tap
1 2
Finish
1. Swipe right to activate
Retail contents protection
2. Tap ‘Restart Now’
System will be restarted to
apply the customized
contents
Activate DCT System Restart
36
5. How to add local screensaver• HQ will push the movie trailer as screensaver into live demo device periodically.• If you’d like to add local movie as a screensaver, please refer to this section.
37
Description
1 2
5.How to add local screensaver
Tap
1 2
NEXT
1. Touch Samsung Re-tailmode icon
2. Tap ‘Customize experience contents’
[Customize Experience Contents]DCT Retail Mode
38
Description
1
5.How to add local screensaver
Tap
1
NEXT
1. Enter the password
- P/W : 5444
2. Disable Retail contents protection
5444
Disable DCTPASSWORD
22
39
Description
1 2
5.How to add local screensaver
Tap
1 2
NEXT
1. If DCT is disabled properly,
you can see “Setting
finished successfully.”
2. Tap My files to copy local
video.
My Files
40
Description
1 2
5.How to add local screensaver
Tap
1 2
NEXT
1. Access microSD card
2. Select the local video
you want to play
as screensaver.
Select ContentsmicroSD card
41
Description
1 2
5.How to add local screensaver
Tap
1 2
NEXT
1. Tap ‘Copy’
2. Tap ‘Device storage’
Device StorageCopy Contents
42
Description
5.How to add local screensaver
1. Tap ‘RetailMedia’ folder
2. Tap ‘Create folder’
1 2
Tap
1 2
NEXT
43
Description
1 2
5.How to add local screensaver
Tap
1 2
NEXT
1. Create
‘Livedemo_screensaver’
folder in RetailMedia
2. Tap ‘Livedemo_screensaver’
Livedemo_screensaver
Livedemo_screensaver
44
Description
1 2
5.How to add local screensaver
Tap
1 2
NEXT
1. Tap ‘Paste here’
Paste local video
45
Description
1 2
5.How to add local screensaver
Tap
1 2
NEXT
1. Tap Samsung DCT Re-tailmode icon again.
2. Enter the Password
- PW : 5444
5444
DCT Retail Mode PASSWORD
46
Description
1 2
5.How to add local screensaver
Tap
1 2
Finish
1. Swipe right to activate
Retail contents protection
2. Tap ‘Restart Now’
System will be restarted to
apply the customized
contents
Activate DCT System Restart
47
6. How to restrict Power off
48
1. Tap ‘Samsung Retailmode’ icon
2. Tap ‘Configuration settings’
Description
2
6. How to restrict Power off
Tap
2
NEXT
Samsung RetailMode Configuration settings1
49
1. Enter the Password
- p/w : 5444
2. Swipe to the right for the Power off Restrict.
Description
1 21 2
NEXT
6. How to restrict Power off
Password Disable Power off
Tap
5444
Thank you!