user experience & human computer interaction design
DESCRIPTION
Einblick und Überblick in User Experience und Interaction Design Weitere Infos_ http://mprove.de/script/14/mediale/TRANSCRIPT
USER EXPERIENCE HUMAN-COMPUTER INTERACTION DESIGN
Matthias Müller-Provemprove.de • @mprove!Mediale Hamburg / 19.9.2014
Photo: cc mprove http://www.23hq.com/mprove/photo/13388194
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USABILITY „GEBRAUCHSTAUGLICHKEIT“
ISO 9241-210
Extent to which a product can be used by specified users to achieve specific goals with effectiveness, efficiency and satisfaction in a
specified context of use.
Effektivität und Effizienz
Photos via Douglas Engelbart
Zufriedenheit
cc richevenhouse http://www.flickr.com/photos/richevenhouse/1907021773
USER EXPERIENCE „NUTZERERFAHRUNG“
ISO 9241-210
a person’s perceptions and responses that result from the use or anticipated use of a product, system or service
UXHH.DE !
User Experience RoundtableDesign Thinking Hamburg
Service Design Drinks •••
World Usability Day am 13.11. in Hamburg
Photo cc mprove http://www.23hq.com/mprove/photo/7984373
EINIGE METHODEN DES INTERACTION DESIGN
http://flickr.com/photos/andjohan/159436290/
User Research und Personas
Concept WorkshopsPhoto: mprove.de
Sketching
Photo mprove.de
Donna Maurer http://slideshare.net/donnam/information-architecture-introduction
Wireframes
Usability Tests
Photo cc K2_UX http://www.flickr.com/photos/k2_ux/8446525229/
cc mprove http://www.23hq.com/mprove/photo/11111998
Customer Journey • Apple Store Jungfernstieg
INTERACTION DESIGNER
… sind spezialisiert darauf, Produkte und Dienstleistungen verständlicher zu machen, um damit die Kundenzufriedenheit und Kundenbindung zu erhöhen.
V ELEN DANK
@mprovemprove.de/script/14/mediale/!Mediale Hamburg / 19.9.2014
I
Photo: mprove.de