Project Project

Part 2 Part 2

Usability Testing Usability Testing & &

ModificationModification

Tutorial on how to useTutorial on how to use

Windows Live MessengerWindows Live Messenger

Presented By: Duot DuotPresented By: Duot Duot

System overviewSystem overview

Current system problemsCurrent system problems Category section setup Category section setup Frequent use of icons Frequent use of icons Lack of images to illustrate informationLack of images to illustrate information Less words to describe informationLess words to describe information Hiding options Hiding options

LoginLogin

WindowWindow

ParticipantsParticipants

Six users were testedSix users were tested Two new usersTwo new users

One referring to tutorial guideOne referring to tutorial guide Other performing tasks without referring Other performing tasks without referring

Two users with little knowledge Two users with little knowledge Have a choice to refer to tutorial guideHave a choice to refer to tutorial guide

Two experience Two experience

Usability test tasks Usability test tasks measurementmeasurement

New usersNew usersTime (seconds)

Log in

Set status to appear off line

Make video calls

Block & Delete a contact

Add New contact

Display Picture

Usability test tasks Usability test tasks measurementmeasurement

experience usersexperience users

Time (seconds)

Log in

Set status to appear off line

Make video calls

Block & Delete a contact

Add New contact

Display Picture

Participants feedbackParticipants feedback

Complete task in short period Complete task in short period Know what icons and images stands Know what icons and images stands

forfor Easily identify help topicsEasily identify help topics

Thanks for your attention Thanks for your attention

Enjoy the rest of your afternoon! Enjoy the rest of your afternoon!