usability test

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Infosys.com www.peppersquare.com © 2002-2007 pepper square. All rights reserved. Information in this document is confidential and proprietary to pepper square Usability Testing www.Infosys.com by pepper square

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Post on 17-Jan-2015

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Design


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DESCRIPTION

When Infosys launched the current website in 2007, we did a quick usability study. We send this study to their new media team. Many things we suggested are not changed till 15 Mar 09. The site has lot of usability issues.

TRANSCRIPT

Page 1: Usability Test

Infosys.com www.peppersquare.com

© 2002-2007 pepper square. All rights reserved. Information in this document is confidential and proprietary to pepper square

U s a b i l i t y T e s t i n g w w w . I n f o s y s . c o m

b y

p e p p e r s q u a r e

Page 2: Usability Test

Infosys.com www.peppersquare.com

Usability testing Infosys.com Page 1 of 4

G E N E R A L U S A B I L I T Y T E S T

1. http://www.infosys.com/default.asp

Search bar is lost in this site. Use

convention. Preferably on the right

top of all the pages.

Blogs doesn’t look clickable. Looks like the other headings. Infosys Offerings and Infosys Global are not clickable but the treatment is similar to Blogs.

Opinions heading does not say what the user can expect. Clicking on Discuss is taking the user to Post comment section. This is confusing.

Logo is less prominent because of the black colour band on the right side

Homepage overall doesn’t brand Infosys

for what it stands.

Page 3: Usability Test

Infosys.com www.peppersquare.com

Usability testing Infosys.com Page 2 of 4

2. http://www.infosys.com/newsroom/media-subscribe.asp?sub=Media

Suggest to mention * indicates required information at top of the table for

better user experience.

Rota is selected as a default country.

Page 4: Usability Test

Infosys.com www.peppersquare.com

Usability testing Infosys.com Page 3 of 4

3. http://www.infosys.com/default.asp

4. http://www.infosys.com/newsroom/press-releases/default.asp

This image doesn’t depict the “Tomorrow’s Global Company”. Overall in the entire website there are no people of

Indian origin pictures.

Lack of consistency, here it is showing

download and the word PDF is missing.

Page 5: Usability Test

Infosys.com www.peppersquare.com

Usability testing Infosys.com Page 4 of 4

5. Lack of consistency in search button http://www.infosys.com/default.asp

http://www.infosys.com/flat-world/business/default.asp

6. The menu bar is different in pages https://careers.infosys.com/Careerplus/aspx/homepage.aspx

http://www.infosys.com/contact/americas.asp

Search term is outside

the box so the

consistency is lost.

Readability is very low

with grey background.

Search term is inside the box

with gray background. Suggest using white background