upsu student opinion survey 2013

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sos OPEN JAN 29th - FEB 25th COMPLETED AT UPSU.Com university of plymouth students’ union student opinion survey 2013

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Each year we ask our members to help us improve our services for them by taking part in our annual survey. The survey was carried out between January 29th and February 25th 2013 with 1346 Plymouth University students completeing the survey

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Page 1: UPSU Student Opinion Survey 2013

sos

OPEN JAN 29th - FEB 25th

COMPLETED AT UPSU.Com

university of plymouth students’ union

student opinion survey2013

Page 2: UPSU Student Opinion Survey 2013

Who Filled Out The Survey{ {Year of Study

NationalityAre You An International Student Visiting The UK To Study?

Do You Consider Yourself To Have Any Dependents?

UNDERGRADUATE

1346 SURVEYS COMPLETED

POSTGRADUATE

Dependents

NO

Yes (within the EU)

Yes (OUTSIDE the EU)

1263

60

23

94%Of the survey participantswere from the UK

Of the survey participants DID NOT

consider themselves to have DEPENDENTS

Of survey participants

were undergraduates

1st YEAR MASTERS2nd

YEAR PHD3rd YEAR OTHER

334526

407

34 10 35

YES 73

NO 1273

95%

94%

Page 3: UPSU Student Opinion Survey 2013

Who Filled Out The SurveyAge Group

Part Time/Full Time Home Or AwayAre You a Part Time or Full Time Student? Would You Describe Yourself as a

‘Home’ or ‘Away’ Student?

How Many Years Have You Been At This University, Including This Year? Years Spent At University

1 PERSON

Of the survey participants were

Full Time Students

Of the survey

participants were Away Students

Of the survey participants were aged 18 to 21

Of the survey participants have

studied at the university for two years

36%

75%

UNDER 18

18-21

22-25

26-30

31-49

50+

1014 People

255 People

29 People

42 People

5 People

FULL TIMe AWAY

PART TIME Home1320

26

89%

1 2 3 4 5 6 7 8 9 10+

334

480

377

120

26 4 2 1 1 1

1203143

99%

Page 4: UPSU Student Opinion Survey 2013

Your SU & UniversityMember of The Students Union

Democratic RepresentationWho Do You Believe To Be Responsible For Democratic Representation?

The Students’ Union

The Students’ Union

863

191

11

281

The University

The University External Provider No Idea

External Provider

No Idea

Who Do You Believe To Be Responsible For Course Representation?

Do You Know If You are a Member of The Students’ Union?

Yes: 858 Not Sure: 392 No: 96

Course Representation

Of the survey participants believe the SU is responsible for Democratic Representation

Of the survey participents did not know

that the SU was responsible for Course Representation

69%

Didn’t Know how to become a member [37]

Didn’t think that I would get anything out of it [21]

Don’t feel the SU is relevant to me [12]

Not sure [26]

Why Are You Not A Member?

64%

413

818

10114

Page 5: UPSU Student Opinion Survey 2013

Your SU & UniversityAdvice Centre

Nancy Astor Sports Centre

Who Do You Believe To Be Responsible For The Advice Centre?

59

80

Who Do You Believe To Be Responsible For Nancy Astor Sports Centre?

Who Do You Believe To Be Responsible For Student Counselling?Student Counselling

Of the survey participants thought the University was responsible for Nancy Astor Sports Centre

Of the survey participants thought that the Students’ Union was responsible for the Advice Centre.

Of the survey participants thought

the university was responsible for Student

Counselling

51%

The Students Union [736]

No Idea [79]

The University [512]

External Provider [19]

NO IDEA

EXTERNAL PROVIDER

THE UNIVERSITY

THE STUDENTS’ UNION

THE STUDENTS’ UNION

[424] [781] [57] [84]

THE UNIVERSITY ExternalProvider

NO IDEA

58%

55%

680

527

Page 6: UPSU Student Opinion Survey 2013

Your SU & UniversityRate Nancy Astor Sports Centre

Rate The Advice Centre

Rate The U:Shop Service

Rate The Volunteering Service

[509] NEVER USED THIS SERVICE

[94] NEVER USED THIS SERVICE

NEVER USED THIS SERVICE [964]

NEVER USED THIS SERVICE [805]

[5] VERY BAD

[4] VERY BAD

VERY BAD [6]

VERY BAD [0]

[52] BAD

[35] BAD

BAD [4]

BAD [7]

[133] NEUTRAL

[186] NEUTRAL

NEUTRAL [49]

NEUTRAL [64]

[445] GOOD

[687] GOOD

GOOD [164]

GOOD [221]

[170] VERY GOOD

[336] VERY GOOD

VERY GOOD [106]

VERY GOOD [155]

[32] Not Aware of this Service

[4] Not Aware of this Service

Not Aware of this Service [53]

Not Aware of this Service [94]

Of Nancy Astor’smembers rated the

service as good

Of survey participants have not used the Shop

Of people who used the Advice Centre rated the service as good or very good.

Of participantswho used the Volunteering Service rated it as good or very good.

55%

7%

82%

84%

Page 7: UPSU Student Opinion Survey 2013

Your SU & UniversityRate The Kitchen

Rate The Hive Service

Rate The PSU Accommodation Service

Rate The Lounge Service

[393] NEVER USED THIS SERVICE

[674] NEVER USED THIS SERVICE

NEVER USED THIS SERVICE [360]

NEVER USED THIS SERVICE [262]

[5] VERY BAD

[15] VERY BAD

VERY BAD [2]

VERY BAD [10]

[36] BAD

[28] BAD

BAD [11]

BAD [27]

[168] NEUTRAL

[140] NEUTRAL

NEUTRAL [143]

NEUTRAL [137]

[480] GOOD

[305] GOOD

GOOD [541]

GOOD [618]

[253] VERY GOOD

[112] VERY GOOD

VERY GOOD [266]

VERY GOOD [251]

[11] Not Aware of this Service

[72] Not Aware of this Service

Not Aware of this Service [23]

Not Aware of this Service [41]

Of survey participants

have not used the PSU Accommodation Service

Of participants who used The Hive rated the service as good or very good

Of survey participants have not used the Lounge

78%

51%

87%

19%

Of participants who used The

Kitchen rated the service as good or very good

Page 8: UPSU Student Opinion Survey 2013

Your SU & UniversityRate The Bar Service

Rate C103’s Wednesday Club Night “Boogie Nights”

Rate Oceana’s Monday Club Night “Fuzzy Logic”

Rate Oceana’s Thursday Club Night “Sinsation”

[33] NEVER USED THIS SERVICE

[246] Not attended this event

Not attended this event [340]

NEVER USED THIS SERVICE [445]

[3] VERY BAD

[45] VERY BAD

VERY BAD [67]

VERY BAD [44]

[44] BAD

[72] BAD

BAD [100]

BAD [102]

[133] NEUTRAL

[156] NEUTRAL

NEUTRAL [202]

NEUTRAL [206]

[602] GOOD

[447] GOOD

GOOD [361]

GOOD [371]

[529] VERY GOOD

[336] VERY GOOD

VERY GOOD [260]

VERY GOOD [155]

[2] Not Aware of this Service

[14] Not Aware of this Service

Not Aware of this Service [16]

Not Aware of this Service [23]

Of survey participants

have not used the Bar

Of survey participants

have not attended Fuzzy Logic

Of survey participants have not attended Sinsation

2%

18%

Of survey participants have not attended Boogie Nights

33%

25%

Page 9: UPSU Student Opinion Survey 2013

Your SU & UniversityPlease Rate UPSU Friday & Saturday Club Nights

What Best describes UPSU Commercially?

[122] NEVER USED THIS SERVICE

[19] VERY BAD

[40] BAD

[119] NEUTRAL

[484] GOOD

[551] VERY GOOD

[11] Not Aware of this Service

Of survey participants felt that UPSU was value for money focused

62%

QUALITY FOCUSED [208]

Price FOCUSED [295]

VALUE FOR MONEY FOCUSED[843]

Page 10: UPSU Student Opinion Survey 2013

Would You Recommend UPSU to a Friend?

Would You Recommend Plymouth University to a Friend?

[1285] YES

[1299] YES

[61] No

[47] No

Your SU & University

Page 11: UPSU Student Opinion Survey 2013

Please Indicate Which Areas You Believe The Students’ Union Directly Support

Your Employability & Academic Support

What 3 Motivators For Studying At University Are Most Relevant To You?

[502] The academic challenge/achievement/qualifications

[241] education & qualifications

[320] A DEEP INTEREST IN A PARTICULAR SUBJECT

[452] networking opportunities

[754] to improve employability

[578] mentoring & guidance

[114] RELEVANT WORK EXPERIENCE/INTERNSHIP OPPORTUNITIES

[380] TO INCREASE EARNING POTENTIAL

[431] help with CV/job applications

[8] MENTORING & GUIDANCE FOR AFTER UNIVERITY

[309] FOR AN IMPROVED LIFESTYLE

[817] Leadership of & involvement in activities & sports

[62] LEADERSHIP OF & INVOLVEMENT IN ACTIVITIES & SPORT

[161] TO GAIN MORE CONFIDENCE

[51] INCREASED RESPECT FROM OTHERS

[768] community volunteering

[128] TRAINING A PRACTICAL SKILS DEVELOPMENT OPPORTUNITIES

[24] OTHER

[570] THE SOCIAL LIFE AT UNIVERSITY

[706] casual paid work

[99] NETWORKING OPPORTUNITIES

[710] A Necessary Part of Career progression

[293] Relevant Work Experience/ internships

[320] A DESIRE TO LEARN

[420] training & practical skills development

Rather Than Simply Work To Ensure That The University Provides Support

Page 12: UPSU Student Opinion Survey 2013

Your Employability & Academic Support

Do You Currently Have A Job Whilst Studying?

How Should The Students’ Union Be Involved In Supporting Students Academically

Yes: 383No: 963

How Many Hours Do You Work

On Average Per Week

11 to 20 [118]

1 to 10 [218]

21 to 30 [22]

31 or more [35]

[65] It Should have nothing to do with academic Support

[767] It Should monitor the support provided bythe university and call for improvements where necessary

[235] it should run its own courses to help withgeneral study

[234] it should get more involved in providing individual academic support to students

[45] NONE of the Above

Page 13: UPSU Student Opinion Survey 2013

Our Representation of You

How Do You Think The

Union is Run?Please Check The Following

Statements You Believe To Be True

[492] the union gets a lot of its money from the university

[724] income raised by the union’s commercial services is re-invested in welfare & other services

[1109] the union gets a lot of its money from the shops, bars & events[379] The university has the final say on what the union does

[374] some of the income raised by the union goes back to the university

[254] the managers employed by the union make most of the important decisions

[216] some of the income raised by the union is shared amongst the staff at the union

[270] The union is a department of the university[271] The union is a normal business

[89] the nus and the union are the same thing[13] none of the above

[1066] THEre are elected students who make the decisions on behalf of all student

[478] the union is a charity

[49] The UNION Gets a lot of money from the government

Your Views

247

944

To what Extent Do You Feel Your Views Are Taken Into Account In Decisions That Are Made At The Students Union?

How Would You Most Like To Give Feedback On Aspects Of Your Experience At Plymouth Which You Are Not Happy With?

Feedback

Of the survey participantsfelt their views were taken into account

Of the survey participants would like

to give feedback via an anonymous

card or forum

34%

TO A GREAT EXTENT

TO SOME EXTENT

NOT AT ALL

90%155

in a face to face meeting with a tutor [132]

in a face to face meeting ith union staff [66]

via an elected officer [48]

via marketing research [103]

via e-mail [285]

via an anonymous ‘feedback’ card or forum [468]

other [7]

via course/faculty rep [237]

Page 14: UPSU Student Opinion Survey 2013

Our Representation of You

Why Not Vote In The Elections?What Are The 3 Main Reasons You, As A Student And Member Of UPSU, Do Not Vote In Elections?

[530] Don’t Have Time to learnabout the candidate/issues[159] Don’t have the time to vote[138] Not interested in the Union generally[240] The candidates will all be about the same[105] Nothing ever gets done anyway[62] I don’t feel the Union is a place for me[189] I don’t know how to vote

[216] I don’t understand what the elections are for[465] I usually just forget

[52] Other

[394] I do vote

[227] I am a first year and haven’t had the opportunity yet

Page 15: UPSU Student Opinion Survey 2013

Your Sabbatical Officers & Course Reps

How Many Of Your Sabbatical Officers Are You Aware Of

Do You Know What A Sabbatical Officer Does

Do You Know At Least One Of Your Course Reps?

ONE TWO Three FOUR FiVENONE

556

342 111

79 96 162

414

932

YES

YES

YES

NO

NO NOT SURE

NO

1145 201

Do You Know What A Course Rep Does?

1070 134 142

Do You Know How To Get In Contact With A Sabbatical

Officer?NO [118]

YES [218]

Never heard ofthem [22]

Page 16: UPSU Student Opinion Survey 2013

Your Clubs, Societies, Sports & Recreation

How Would You Rate Your Current Level Of Involvement With The Students’ Union Student Run Sports Clubs & Societies?

Committee Member

or Involved in Running

One: 205

Attend Events Regularly: 287

Attend Event Occasionally: 408

Not Involved At All: 446

How Would You Rate The Nancy Astor Sports Centre Classes?

Conflicts with other commitments [202]

Too Expensive [133]

not interested/none of them appeal to me [134]I’m not sure how to become a member [44]DOn’t Feel Welcome As they are cliquey [138]Missed Freshers’ week and feel i have missed the opportunity [100]

I wasn’t aware of this service [21]

Why Are You Not

Involved?

NEVER USED THIS SERVICE [938]

VERY BAD [7]BAD [9]

NEUTRAL [48]GOOD [202]

VERY GOOD [129]

Not Aware of this Service [13]

Of participants havenever used the SportsCentre Classes

70%

Would You Be Interested In Taking A Nutrition / Weight Loss Class?

Of the survey participants would be interested in taking a

nutrition/ weight loss class

49%NO [692]

Yes [654]818

Page 17: UPSU Student Opinion Survey 2013

Of the survey participants were

not a member of Nancy Astor Gym

75%Other [7]Price [99]Atmosphere [3]Number of classes [23]Variety of equipment [10]Recommendation from others[21]1.2.1 Support and service [4]Location [146]Choice of class [27]Not a member [1006]

[399] NEVER USED THIS SERVICE

[7] VERY BAD

[23] BAD

[155] NEUTRAL

[458] GOOD

[294] VERY GOOD

[10] Not Aware of this Service

Your Clubs, Societies, Sports & Recreation

How Would You Rate The Students’ Union Student-Run Sports Clubs & Societies?

How Would You Rate The Activators Sports Classes & Activities

What Is Your Primary Reason For Choosing To Become A Member Of The Plymouth University Gym?

VERY GOOD GOOD[62] [163] [79] [2] [4] [881] [155]

Neutral BADVERYBAD

NEVER USEDTHIS SERVICE

NOT AWARE OFTHIS SERVICE

Page 18: UPSU Student Opinion Survey 2013

Your Clubs, Societies, Sports & Recreation

Which Do You Use The Most?

What Equipment Or Services Should We Invest In?(Tick as many as you wish)

Cardio Equipment [214] Spin Classes [19]

Don’t use gym [868] Group Exercise Classes [84]

Free Weights [112] Kettlebell classes [0]

Resistance Equipment [30] Other [19]

[406] Free Weights

[305] Rowers

[454] Group Exercise Classes [300] Resistance Equipment

[183] Steppers

[271] Spin classes

[398] Treadmills[128] Other

[162] Kettlebell classes

[581] Cardio Equipment

Page 19: UPSU Student Opinion Survey 2013

Your Community

To What Extent Do You Feel Part Of Your Course Community?

To What Extent Do You Feel Part Of The University Community?

To What Extent Do You Feel Part Of The Students’ Union Community?

To What Extent Do You Feel Part Of The Campus Community?

To What Extent Do You Feel Part Of The Wider Plymouth Community?

1014 People

450

737

159 241

843

262

344

839

163 123

699

524

789

243314

TO SOME EXTENTTO A GREAT EXTENT not at all

Page 20: UPSU Student Opinion Survey 2013

Your Community

How Important Is It To You That The Union Is Directly Involved In Supporting Your Views On

University And Campus Issues?

How Important Is It To You That The Union Is Directly Involved In Supporting

Your Views On Issues Relating To Government Policy On Education?

How Important Is It To You That The Union Is Directly Involved In Supporting Your Views On

Global Issues?

How Important Is It To You That The Union Is Directly Involved In Supporting Your Views On Issues Across Plymouth Or The Neighbourhood

Where You Live?

How Important Is It To You That The Union Is Directly Involved In Supporting Your Views On

Issues Across The UK?

somewhat importantvery important not at all important

720563

63

414

695

237

596

610

140

710

319317

272

661

413

How Important Is It To You That The Union Is Directly Involved In Supporting Your Views

on Issues Relating To Your Academic Course?

493

710

143

Page 21: UPSU Student Opinion Survey 2013
Page 22: UPSU Student Opinion Survey 2013