upholding accountability and integrity in cooperatives through policies and decision making process

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Upholding Accountability and Integrity in Cooperatives Through Policies and Decision Making A paper presented by Josefina B. Bitonio Regional Director, CDA Dagupan Extension Office, April 6, 2016 during the 9 th Annual National Micoop Forum Punta Villa, Resort and Hotel, Iloilo City

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Page 1: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Upholding Accountability

and Integrity in

Cooperatives Through

Policies and Decision

Making

A paper presented by Josefina B. Bitonio

Regional Director, CDA Dagupan Extension

Office, April 6, 2016 during the 9th Annual

National Micoop Forum

Punta Villa, Resort and Hotel, Iloilo City

Page 2: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Foremost, I would like to express my sincere

gratitude to our host Ms. Evelia Bardos –

Tizon Group Head Micoop and her team for

their warm welcome and making it possible

for me to join your annual event here at Iloilo.

• My respect and appreciation to Dr. Mercy

Gabasa of CDA Iloilo Extension office for

assisting us during the event.

• To all Micoop representatives coming from

Luzon, Visayas and Mindanao – Mabuhay po

kayo.

Page 3: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Co-operatives, NGOs and community

groups are being increasingly used

as development agencies by policy-

makers, because they are thought to

provide more accountable, effective

and equitable services in many areas

than public or private agencies.

Brett, E. A. (2008)

Page 4: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Cooperatives claim to

be dominated by

motivations based

on democracy and

self-sacrifice rather

than self-interest.

Brett, E. A. (2008)

Page 5: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

According to Talent Culture

http://www.talentculture.com/why-accountability-in-the-workplace-matters/

The Workplace

Accountability Study

recently revealed that

82% of respondents

have no ability to hold

other accountable, but

91% of people rank

accountability as one of

the top development

needs they’d like to see

at their organization.

Page 6: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

http://www.talentculture.com/why-accountability-in-the-workplace-matters/

When employees have no system of

accountability in place, things can very

quickly fall apart. This is why accountability

matters, and why a coop need to invest in it.

Recognition accountable

When employees fail

to meet up to the

demands of their job,

to recognize

employees who

do good work.

Page 7: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Accountability is a Culture Problem

Surveys say 91% of

employees who feel valued

at their job are motivated

to do their best versus 37%

of those who don’t feel

valued. Low accountability

leads to mistrust;

leads to low morale;

leads to worker devaluation;

leads to low engagement; and

leads to low productivity.

Page 8: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Links roles/identities, accounts of situations, resources and prescriptive

rules and practices as well as management decision processes

Create actors and meeting places and organize the relations and

interactions among actors.

allocate resources and empower and constrain actors differently and

make them more or less capable of acting according to prescribed rules

Accountability

Organizational

Arrangements

Answerability

Responsibility

Revamp your culture

Page 9: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Revamp Cultureo Revamp culture so that

accountability fits within it. o Make sure employees know that

they’ll be accountable for their work by creating guidelines about monitoring their productivity.

o Set weekly goals and deliverables so that employees are motivated to complete tasks on a regular basis.

o Most importantly, make sure that the officers are following their own rules

“Perhaps the best way to

create a standup

organization is to lead

by example. Employees

should understand what

you expect of them, and

that the officers are holding

themselves to the same

high standard. Follow

through on your promises,

own your mistakes, and

even when it isn’t easy.

give feedback .

http://www.talentculture.com/why-accountability-in-the-workplace-matters/

Page 10: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Creation of a unitary culture in

which values and norms are shared

by all employees. The support and

leadership of top management is

crucial to create an organizational

culture that evokes a uniform

response to ethical issues

Chen, 1997

Page 11: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• It would appear that working in

organizational settings

characterized by a more compliant

cooperative form of management in

which people engage each other

freely in shaping the culture is more

conducive to promoting ethical

awareness and behavior.

Page 12: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Links roles/identities, accounts of situations, resources and prescriptive rules and practices as well as management decision processes

Creation of Ethics Committee (Bylaws Template)

Develop Code of Governance and

Ethical Standard to be observed by the

members, officers and employees of the

cooperative subject to the approval of

the BOD and ratification of the GA

Monitor compliance with the Code of governance and Ethical Standards and recommend to the BOD measures to address the gap

Page 13: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Create actors and meeting places and organize the relations and interactions among actors

An Ethics Committee is created

and shall be composed of three

(3) members to be appointed by

the Board of Directors. Within

ten (10)days after their

appointment, they shall elect

from among themselves a

Chairman, Vice-Chairman and a

Secretary who shall serve for a

term of one (1) year or until

successors shall have been

appointed and qualified

Page 14: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Allocate resources and empower and constrain actors differently

F. Ethics Committee

1. Basic Cooperative Course

2. Leadership and Values

Re-orientation

3. Conflict Management

4. Records Management

5. Basic Computer Program

Section 5. Rule 7 IRR. Training Requirements for the

Officers of the Cooperative. Officers of the cooperative shall

be required to undergo necessary training conducted by

cooperatives, Federations and/or other trainers or training

institutions duly accredited by the Authority.

Page 15: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

MC NO. 2011-14 Standard Training Curricula

for Cooperative Officers

Page 16: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Basic Cooperative

Course

Board of Directors, Secretary, Treasurer,

Election Committee, Audit Committee,

Ethics Committee, Mediation and

Conciliation Committee, General Manager

Conflict

Management

Board of Directors, Ethics Committee,

Mediation and Conciliation Committee

Leadership and

Values

Reorientation

Board of Directors, Election Committee,

Ethics Committee, Mediation and

Conciliation Committee, General Manager

Records

Management

Audit Committee, Election Committee, Ethics

Committee, Mediation and Conciliation

Committee, Secretary, Treasurer

In 2011, MC 2011 - 27 Implementation of Training

Requirements for Coop Officers, out of 14 training curricula,

FOUR trainings are to be attended by the Ethics Committee

Page 17: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process
Page 18: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Social Audit of Cooperatives as of

December 31, 20___

Under Organization, the cooperative

is asked of the following:

Particulars YES OR NO

With Cooperative Code of Governance?

With Code of Conduct & Ethical Standards?

Are all the key players of the cooperative

Page 19: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

SAR’s Members’ Education

1. Provision of education to members

1.1. Presence of continuing education program that contribute to human development of members(values, principles, ethics, practices, citizenship, livelihood/skills training YES ( ) NO ( )

1.2. Implementation of education program

Page 20: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Financial Inclusion, Credit Surety Fund, Philippine

Financial Reporting system, Amendment to SCA,

CISA

Page 21: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Cooperative Performance Report Questionnaire

For the Year December 31, _____

Is the ethical-standards for

officers provided in the coop's

Code of Ethics?

Is the provision on conflict of

interest included in the coop's

Code of Ethics?

Ethics

Code of Ethics provision for officers

Code of Ethics provision on conflict of interest 1

a. Functions, Duties and

Responsibilities Means of

Verification

Page 22: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Members

Are the ethical standards for

members provided in the Code

of Ethics?

Are the ethical standards for

members implemented? No

valid complaint/Valid

Complaint acted upon in

accordance with the Ethical

Standard

Code of Ethics

provision for

members

No valid

complaint/Valid

Complaint acted

upon in

accordance with

the Ethical

Standard

Means of

Verification

Page 23: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Inspection Instrument

Compliance with RA 9520

64. The Cooperative has a

Cooperative Code of

Governance and Ethical

Standard?

None: Period of compliance

12 months

Page 24: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• They guide behavior and stabilize expectations.

• Help assure ethical and accountable behavior

• How those polices are executed, and the accountability arrangements.

• Have guidelines or a process to deal with ethical issues

Importance of Cooperative Code

of Governance and Ethical

Standard

Page 25: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Society in general will benefit as

employees and cooperatives are

better prepared to identify and

address issues in an ethical

manner.

Page 26: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Anecdotal vs.

StatisticsPerformance of coops on

Social and Financial

Accountability

Page 27: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Particular AWM DE

The ethical-standards for officers provided in the

coop's Code of Ethics3.10 SP

The provision on conflict of interest included in

the coop's Code of Ethics 3.07 SP

Having a governance and ethical standards in

the management and operation of cooperatives3.14 SP

An Ethics Committee is appointed by the Board 4.78 EP

Monitor compliance with the Code of governance

and Ethical Standards and recommend to the

BOD measures to address the gap, if any

2.57 FP

3.33 SP

Code of Good Governance

& Ethical Standard

Legend: 4.21- 5.00 Excellent Performance (EP); 3.41- 4.20 Very Satisfactory Performance

(VSP); 2.61- 3.40 Satisfactory Performance (SP)

Source: Gaboy (2016)

Page 28: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

15. On Manual of Operations

MICRO SMALL MEDIUM LARGE TOTAL

4,85775%

140565%

50038%

8512%

6,847

No manual of operations

No Cooperative Code of Governance and Ethical

Standards

No Policies and Procedures on Conflict

Management/mediation and conciliation

No succession plan

Absence of performance evaluation system

SEU, CDA (2015)

Page 29: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Common FindingsNo. of Findings per

CategoryMicro Small Medium Large

The cooperative has no Cooperative Code of Governance and Ethical Standards.

174 101 21 2

CDA Dagupan (2015)

Page 30: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Accountability

• Accountability mechanisms should be practiced in principles

• Sense of Accountability

• Measures of Accountability

• Sharing of Accountability

• Cooperative Accountability (Intra)

• Public Accountability

• Financial Accountability

Page 31: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Social AccountabilityParticulars

Organization 15

Membership 35

Staff/Employees 10

Cooperation among Cooperatives

10

Community and Nation 25

Network Alliance and Linkages 5

Total Points 100

Page 32: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Social Accountability

90 - 100 points : Outstanding

80 - below 90 pts Very Satisfactory

70 –below 80 points : Satisfactory

60 – below 70 points : Fair

below 60 points : Poor

For Medium & Large

Cooperatives

75 - above points :

Outstanding

65–below 75 points : Very

Satisfactory

50–below 65 points : Satisfactory

35–below 50 points : Fair

below 35 points : Poor

For Micro & Small

Page 33: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Name of Cooperatives 2013 DE 2014 DE

Nueva Segovia Consortium of Cooperatives 2 FP 2 FP

Sacred Heart Savings Cooperative 3 MP 4 VSP

Sta. Cruz Savings & Development Cooperative 5 EP 5 EP

Tubao Credit Cooperative 3 MP 3 MP

Government of Laoag Employees Development

Cooperative (GLEDCO)1 PP 4 VSP

Calasiao Plant And Related Companies

Employees' Multi Purpose Cooperative4 VSP 4 VSP

Lingayen Catholic Credit Cooperative (LCCrC) 3 VSP 2 FP

St. Lucy Multi Purpose Cooperative 2 FP 2 FP

Suyo Multi Purpose Cooperative 4 VSP 4 VSP

Fatima (Vigan) Multi Purpose Cooperative 1 PP 1 PP

San Joaquin Multi-Purpose Cooperative 3 SP 5 VSP

Sto. Domingo Development Cooperative 3 SP 3 SP

La Union Multi Purpose Cooperative 5 EP 5 EP

Kailian MPC 3 SP 3 SP

Overall 2.78 SP 3.14 SPSatisfactory Performance (SP)

Gaboy (2016)

Page 34: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Social Responsibility• The coop as a people’s

organization has a heavy social

responsibility that requires a

human and nationalistic stand,

discharge the functions and

render services in the most

professional manner, exercise

judiciousness and sincerity to

everyone and be responsive to

the needs not only the

membership but also to the

general public.

Page 35: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Performance Accountability

Particulars (Non Financial)

Organizational Aspect 24

Human Resource & Management 13

Members 11

Structure 4

System and mechanism 22

Social Aspect 4

Economic Aspect 22

Total Points 100

Page 36: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Performance Accountability

Particulars (Financial)

Profitability Performance 25

Institutional Strength 20

Structure of Assets 25

Operational Strength (Staying Power) 30

Total Points 22

Non Financial Points x 35

Financial x 65

100

Page 37: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Performance Accountability

ADJECTIVAL RATING Medium & Large

Small Micro

Excellent Performance 91-100 81-100 75-100

Very Satisfactory Performance

81-90 71-80 61-74

Satisfactory Performance

71-80 61-70 51-60

Fair Performance 61-70 51-60 41-50

Needs Improvement 60 &Below

50 & below

40 % below

Page 38: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Name of Cooperatives 2013 DE 2014 DE

Nueva Segovia Consortium of Cooperatives 3 SP 3 SP

Sacred Heart Savings Cooperative 3 SP 2 FP

Sta. Cruz Savings & Development Cooperative 3 SP 3 SP

Tubao Credit Cooperative 2 FP 2 FP

Government of Laoag Employees Development

Cooperative (GLEDCO)4 VSP 4 VSP

Calasiao Plant And Related Companies

Employees' Multi Purpose Cooperative3 SP 3 SP

Lingayen Catholic Credit Cooperative (LCCrC) 3 SP 3 SP

St. Lucy Multi Purpose Cooperative 2 FP 2 FP

Suyo Multi Purpose Cooperative 4 VSP 4 VSP

Fatima (Vigan) Multi Purpose Cooperative 2 FP 3 SP

San Joaquin Multi-Purpose Cooperative 4 VSP 4 VSP

Sto. Domingo Development Cooperative 2 FP 3 SP

La Union Multi Purpose Cooperative 4 VSP 4 VSP

Kailian MPC 3 SP 3 SP

Overall 2.78 SP 2.85 SP

Legend: 4.21- 5.00 Excellent Performance (EP); 3.41- 4.20 Very Satisfactory Performance (VSP);

2.61- 3.40 Satisfactory Performance (SP

Performance Audit Report

Gaboy (2016)

Page 39: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Where to get a copy of the Code of Conduct and Ethical Standard?

• CEO/Manager

• Human Resources

• Compliance Officers

• Legal Services

• BOD Kit

• Ethics Committee

• Secretary

Page 40: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

The Board GovernanceThe Board of Directors is primarily

responsible for the governance of the cooperative. It is the governing body upon whom the management of the cooperative is vested. The administration and management of the affairs of the cooperative is the primary duty of the Board

Spell out as: strategic planning, direction setting and

policy formulation activities, including review and

redirection of unresponsive and obsolete policies

Page 41: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

The cooperative governance framework

as exhibited in the operation

and management of cooperatives.

GA • General Assembly

BOD • Board of Directors

OO • Other Officers

MS • Management StaffSource: Bitonio (2012)

Page 42: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• General Assembly

• Board of Directors

• Other Officers

• Management StaffSource: Bitonio (2012)

GA

BOD

OO

MS

Flow of Accountability

Monitor management’s

implementation of these policies

and achievement of targets.

Page 43: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Got Ethics?

The Five Ps

of Ethical

Power?

The Power of Ethical Management written by

Ken Blanchard and Norman Vincent Peale

Page 44: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Purpose

The meaning and direction

of your life. It’s the driving

force of why you do what

you want to do.

Page 45: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Pridea healthy sense of

pride springs from a

positive self-image

and confidence in

one’s abilities. A

proper sense of pride

mixed with a good

dose of humility is the

balance we are

seeking. The “I” Institution

Page 46: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

PatiencePatience is in short supply in

our culture. We live in a hyper-

connected, instantaneous world

where virtually anything we want

is just a click away. Blanchard

and Peale describe

patience as having a faith and

belief that things will work out

well, as long as we stick to our

values and principles.

Page 47: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Persistence This component of ethical power is about staying the course, staying true to your purpose and values. Persistence is about commitment, not interest. When you have interest in something you do it when it’s convenient. When you’re committed, you do it no matter what! .

Page 48: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

PerspectiveAll the other elements

of ethical power emanate

from the core of

perspective. Perspective

is about having the big

picture view of situations

and understanding what’s

truly important.

Page 49: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

If you lose one in a war

its OK

If you lose 100 in a war

that’s something

If you lose your DISCIPLINE

You lost everything. . .

Source: Unknown

Page 50: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Ethical Sensitivity

• Ethical sensitivity is the ability of an individual to recognize the ethical nature of a situation in a professional context (Shaub et al., 1993).

• Behaving ethically depends on the ability to recognize that ethical issues exist, to see from an ethical point of view.

• Cooperatives can construct cultures that can exercise good or bad influences depending on their goals, policies, structures and strategies (Brown, 1987).

Page 51: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Behaving EthicallyBehaving ethically depends on

the ability to recognize that ethical issues exist, to see from an ethical point of view. This ability to see and respond ethically may be related more to attributes of cooperative culture than to attributes of individual employees.

Efforts to increase ethical standards and

decrease pressure to behave unethically should

therefore concentrate on the organization and

its culture.

Page 52: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Distinguish between right

and wrong, take the time to

examine the situation and

rely upon your ethical

power.

Page 53: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Some notable examples include:

questionable decisions concerning

product design that sacrifice quality in

an effort to reduce cost, lack of concern

for environmental damage, and doubtful

standards affecting the safety of

employees, customers and other

stakeholders. While many factors

certainly contribute to problems such as

these, evidence suggests that they are

primarily caused by the lack of a

cooperative culture that explicitly

promotes and encourages ethical

decision making

Chen, et all, 1997

Business Activities Harmful to

Individuals, Communities and Society

Page 54: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Defined as the quality of being honest and

having strong moral principles; moral

uprightness

Page 55: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Trust Principle #1:It Starts with Integrity

Leaders in high-trust organizations

must serve as living examples of

integrity and trustworthiness – and not

just at the office and during business

hours

Joel Peterson Chairman, JetBlue Airways. Stanford Business School

Page 56: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Trustworthy people are

trustworthy when it comes to

family, friends or colleagues.

Obligations to show respect,

to consider the welfare of

others, and to keep your word

don’t end when you leave the

office.

Joel Peterson Chairman, JetBlue Airways. Stanford Business School

Page 57: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Mistrust and politics are

expensive, time-consuming and

dispiriting. When a company has

a reputation for fair dealing, its

costs drop: trust cuts the time

spent second-guessing, worrying,

and lawyering. Trust strengthens

every part of any deal: its

durability, its potential profitability,

and its flexibility.

Page 58: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Integrity is a habitLeaders who strive to do the right

thing under all circumstances know

that being trustworthy takes effort,

awareness and work. Trustworthy

leaders have generally worked long

and hard on their own character

building.

Joel Peterson Chairman, JetBlue Airways. Stanford Business School

Page 59: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

They’re often quite intentional about fixing

things about themselves, about receiving

feedback, learning from it and making

changes. In the same way a mechanic keeps a

car in top running condition, high-trust

individuals monitor and tune their behavior,

always striving to do better by team members

and customers alike.

Integrity is a habit

Joel Peterson Chairman, JetBlue Airways. Stanford Business School

Page 60: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Good member relationships

are based on integrity and trust,

and it is against the cooperative’s

policy to engage in unethical or

illegal activity to win or keep

business. Officers are expected

to act in an ethical manner at all

times when performing job and

conducting business matters.

Joel Peterson Chairman, JetBlue Airways. Stanford Business School

Page 61: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Anyone wanting to build

a high-trust organization

must start by looking in the

mirror. Personal character

is foundational

for interpersonal trust. and

organizations in which

leaders have integrity stand

a much better chance of

building trust from the top

down, and bottom up.

Page 62: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Story of

CEO

Morgan

https://inspirationalstories.quora.com/A-reply-from-CEO-of-J-P-

Morgan-to-a-pretty-girl-seeking-a-rich-husband

http://www.slideshare.net/jobitonio/ceo-morgan

Page 63: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Integrity• Managing for organizational integrity

• Moral integrity

• Personal integrity

• Professional Integrity

• Procedural integrity

• Safeguarding Integrity

• Institutional integrity

Page 64: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Jurisdictional Integrity

• Scientific and Political Integrity

• Quality and integrity of the knowledge

• Intellectual integrity

• Structural integrity

• Ecosystem integrity

• Environmental integrity

• Constitutional integrity

Page 65: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

How do we

uphold

accountability and

integrity in

cooperatives

through policies

and decision

making?

Page 66: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Powers, functions

and responsibilities of

all officers, key

management staff

should be included in

the Code of

Governance and

Conduct for

Cooperatives

Conclusion

Page 67: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Also to include

members’ benefit

such as: voting

right, power of

inspection, right to

information, right

to ISC/PR,

appraisal right of

their share capital,

Page 68: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• The Code to include

standard of personal

conduct and dealings,

rights, and privileges

Page 69: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Efforts to strengthen the

ethical conduct of employees

must occur at the institutional

level with focus on providing

a cooperative culture that

promotes and encourages

ethical behavior and allows

employees to “voice” their

concerns

Page 70: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Use of suggestion boxes and

Opportunity For Improvement (OFIs)

programs. Encouraging employees to

submit suggestions for improvement

provides an opportunity for

management to involve staff in

decision making and problem solving.

Page 71: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Facilitating continuous quality

improvement through better

communication among

workers and managers.

(meetings, feedback

mechanisms,etc).

Page 72: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Cooperatives employing a balanced

mix of financial and non-financial

factors including job satisfaction,

control and authority, opportunities for

continuous education and personal

growth, and peer recognition for goal

achievement. The reward structure

can also be used to encourage

concern for others which stimulates

ethical behavior.

Page 73: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Treating co-workers as

customers implicitly

emphasizes the need to

respect one’s co-workers and

therefore may increase

worker’s sensitivity to ethical

issues arising out of

authority/subordinate work

relationships and work-place

safety

Page 74: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Produce

information

that decision

makers need

and use

in policy

decisions

Page 75: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Investigation

• To cooperate fully with any

appropriately authorized

internal or external

investigation, including but

not limited to those involving

ethical issues or complaints

of discrimination or

harassment. Never withhold,

tamper with or fail to

communicate relevant

information in connection with

an investigation.

Page 76: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

The Ethics Committee shall conduct

the initial investigation or inquiry,

upon receipt of complaint involving

violations of the Coe of Governance

and Ethical Standard

Page 77: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Information should be

undiluted and reliable

Page 78: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Protecting Stakeholder

• Each of us has a moral, legal and ethical obligation to protect confidential information that, if improperly disclosed, could be harmful to our members, peers or stakeholders. This includes data such as member financial information, employee health or other personal information, non-public corporate financial data, legal facts and strategic information and plans.

Page 79: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Exercise particular care to

protect the premature

disclosure of information

that could have a

competitive, financial or

other material impact on

the coop

Page 80: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

A Safe, Healthy Workplace

• To ensure equal employment opportunity without discrimination. The coop shall recruit, hire, train, and promote individuals and administer all personnel actions, without regard to race, color, religion, creed, age, sex, sexual orientation, disability, citizenship, national origin or ancestry, martial status, status as a disabled veteran, genetic information or any characteristic protected by applicable law.

Page 81: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Provide employees with a

healthy, safe and productive

work environment. This

environment extends beyond

the physical surroundings and

includes how we treat each

other.

Page 82: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

The coop places great value on

maintaining and supporting its diverse

workforce, on creating a workplace

characterized by civility of speech and

behavior and on welcoming, accepting

and rewarding each person according to

his or her contribution to coop’s goals.

Page 83: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Workplace violence policy applies to

violent or threatening conduct of any kind,

whether it is directed against a employee,

member or outside party and whether it

occurs on property.

Page 84: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Conflicts of Interest

Avoiding Conflicts of Interest.

Employees are expected to uphold

the coop value of integrity in all

business dealings. This includes

avoiding conflicts of interest on the

job.

Page 85: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Compensation of the Board is

subject to the approval of the general

assembly or if the by laws so provided

except that no additional compensation

other than per diems on the first year of

existence and in the preceding calendar

year when a cooperative reported a net

loss.

Page 86: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Accepting Gifts

• The giving or receiving of excessive gifts can lead to perceived obligations that may be inappropriate or may result in an actual or apparent conflict of interest in the workplace, which must be avoided.

Page 87: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• No gift should be accepted if

there is a possibility that it would

jeopardize coops' reputation.

This policy extends to includes

member-owners, suppliers,

investors and rating agencies that

do business with or have an

interest in coop.

Page 88: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• It is your responsibility under the

Code to avoid situations in which

loyalty to coop could be

compromised. Determining whether a

particular situation would create a

conflict of interest, or an appearance

of a conflict, may require the analysis

of the specific factual circumstances

and the consideration of many

factors.

Page 89: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Bribes, Kickback and other Illegal Payments

• No coop funds or

assets may be paid,

loaned or disbursed

as bribes, kickbacks

or other illegal or

unethical payments.

Page 90: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Related Party Business Dealings

Highly critical to notify your manager of any

business relationship or proposed business

transaction that the coop may have with any

company in which you or an immediate family

member has a direct or indirect interest or from

which you or an immediate family member may

derive a benefit, if such a relationship or

transaction might give rise to a conflict of interest.

Page 91: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Fair Dealing

• Coop to deal fairly with all third

parties including members, suppliers,

financial institutions, competitors and

employees. When transacting

business, no employee should take

unfair advantage of anyone through

manipulation, concealment, abuse of

privileged information,

misrepresentation of material facts or

any other unfair practice.

Page 92: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Financial Records

• The coop’s accounting records must be

complete, accurate and in reasonable

detail. These records include books of

original entry and other financial

information used for internal

management’s decision-making and

external reporting.

Page 93: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• The underlying transactions must

be properly authorized and

recorded on a timely basis in

order to permit preparation of

financial statements in

accordance with generally

accepted accounting principles

and to maintain accountability of

assets.

Page 94: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• All funds and assets must be fully

and properly recorded on coop’s

books. The coop has to establish

internal accounting controls and

records management policies to

meet both legal and business.

Maintain and adhere to these

controls and policies.

Page 95: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Accounting and Control Irregularities

• The coop is committed to comply with

applicable securities laws and generally

accepted accounting principles.

Accordingly, employees have the

responsibilities to report any suspected

instance of fraud or other irregularities that

involve management or other employees

who have a significant role in coop’s

accounting, internal control or audit

matters.

Page 96: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• Report immediately any

information regarding suspected

fraud or irregularity in accounting,

internal accounting controls or

auditing matters to the Audit

Committee or to make

anonymous reports

Page 97: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

• There must be a policy on

transparency whereby books of

accounts anybody minutes of

meetings are properly kept and made

accessible to members and regular

financial reports are religiously

prepared and made known to

members and other parties as

authorized by law.

Page 98: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Commitment

• Recognizing the importance of good

governance, and good conduct is a

necessary component of what constitute a

sound strategic business, thus, the

officers, staff and members commit to

follow standard provided in the Code of

Conduct and Ethical Standard.

• Include in the Oath of Office

Page 99: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Offenses &

Violations

Page 100: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

An officer should not be

delinquent in his/her loans

Page 101: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

In attending meetings –The number of hour/s

Late should be deducted prorate from the Officers’ Per Diem

Page 102: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Do not wear slippers, shorts and sleeveless shirts during

meetings

Page 103: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Wear Uniform

Page 104: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

No Sleeping During Meeting

Page 105: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

No Text and Call during Meeting

Page 106: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

No to

Excessive

Calls during

Meetings

Page 109: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

No to Abuses of Resources

1. Remuneration

2. Transportation

3. Communication

4. Travel

5. Training

6. Entertainment

Page 110: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

No to Commissions

(kickbacks)

Page 111: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

No to Board

interference in

management duties

Page 112: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

No to Strongman

leadership

Page 113: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Non to Excessive spending for

non-earning assets (building,

cars, computers etc.)

Page 114: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

No to Falsifying financial

information

Page 115: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

No to incomplete

and false records

Page 116: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

No to overspending

Page 117: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

No to irregular

external audits

Page 118: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

No to accepting free or greatly

discounted products,

services or other items of an

extraordinary value that are

suitable for personal use

from an employee or

representative of a supplier,

vendor, subcontractor,

consultant or competitor of

the Cooperative

Page 119: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Personal interests or activities

that are or could only be

reasonably accomplished

using Cooperative, material,

equipment or proprietary

information (e.g., working for

an outside interest - whether

paid or unpaid - whose

activities could only

reasonably be conducted

during normal business

hours)is prohibited.

Page 120: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Directly or indirectly

acquiring or turning

any business

opportunity which

ought to be available

to the Cooperative to

your own or someone

else’s personal

advantage is

prohibited.

Page 121: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

5 S

• Smile

• Sit

• Sleep

• Snore

• Sign the voucher

Page 122: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Directors, officers and committee members, who

willfully and knowingly vote for or assent to

patently unlawful acts, or who are guilty of gross

negligence or bad faith in directing the affairs of

the Cooperative or acquire any personal or

pecuniary interest in conflict with their duties as

Directors, officers or committee members shall

be liable jointly and severally for all damages

resulting therefrom to the Cooperative, members

and other persons.

Liabilities of Directors, Officers

and Committee Members.

Page 123: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

When a director, officer or committee

member attempts to acquire, or acquires in

violation of his duties, any interest or equity

adverse to the Cooperative in respect to any

matter which has been reposed in him in

confidence, he shall, as a trustee for the

Cooperative, be liable for damages or loss of

profits which otherwise would have accrued to

the Cooperative.

Liabilities of Directors, Officers

and Committee Members.

Page 124: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process

Possible

Penalties1.Letter Reminder

2.One on One meeting

3.Hearing

4.If found guilty: suspension or

termination depending on the

degree of violations committed

Page 125: Upholding  Accountability and Integrity In Cooperatives Through Policies and Decision Making Process