unlocking human potential - abp · 2019-12-17 · unlocking human potential ... november 19th 2019...

UNLOCKING HUMAN POTENTIAL ELIMINATING BIAS IN ASSESSMENTS Presenter:

Eimear Meredith Jones

NOVEMBER 19TH 2019

“IN THE REST OF OUR LIFETIMES THE PACE OF CHANGE WILL NEVER AGAIN BE AS SLOW AS IT IS TODAY.”

MATTHEW BISHOP,EDITOR, THE ECONOMIST

The future of work looks very different

FROM TO

Focus on speed-to-value& innovation (fail fast)

Integrated, cross-functional teams (no barriers)

Smaller, agile teams (2 pizza)

Faster, iterative processes (agile)

Collaborative decision-making

Focus on predictability & efficiency

Siloed teams with coordinated handoffs

Large, global delivery teams

Structured, linear processes (waterfall)

Hierarchical decision making

Copyright © 2019 Accenture All rights reserved.

Changes to the workforce are a result of changes in both technology and worker

characteristics.

Workforce trends

With AI and Automation, workers can spend more time focusing on value-added work.

With increased access to information and tracking, workers become more productive

and creative.

Using platforms, employers gain the ability to find the right talent for the right position.

Change the way workers thrive, experiment, and make decisions.

Workers have more input to when and where they want to work.

Workers have access to connect transparently with others across all platforms.

CHANGES TO TECHNOLOGY

CHANGES TO WORKERS+

Say goodbye to the “go away and learn” method. Introducing a new way to skill up with bite-sized micro learning for the workforce.

Leadership teams continually refine social contracts to manage the impact of new ways of working.

PHYSICAL DIGITIZATION

PLATFORMS

AI & AUTOMATION

BIG DATA

WORKPLACE HYPERCONNECTIVITY

LEARN ON THE GO

WORKER PREFERENCES

RENEWED SOCIAL CONTRACTS


Organisations recognise the benefits of digital, but are not doing enough to capitalise on it.

Implications of trends

63%of business leaders expect a net gain in jobs from using AI in the next 3 years

79%of execs surveyed agreed the future of work will be based more on specific projects than roles

By 2020, over 1/3 of the desired

skill sets of most jobs will be comprised of skills not yet considered crucial today

82%of employees say they expect digital to transform their work in the next three years

40% of companies are already reporting talent shortages

Fewer than 1in 5 college graduates

wants to work for a large company

In the last 5 years the top 5 skills on

LinkedIn were invented


DIGITAL

CULTURE

Cultural changes are critical to recognising business benefits

The new world of work is built on a different organisational culture

Cannibalise

Develop new ideas, which

challenge the old – and never wait

until others do it!

Risk taking

Promotion of “failure culture”

and increased acceptance of

misfortunes

Challenge hierarchical

structures

Innovation is limited through

hierarchies, the best idea

should matter

Incentivize

disruptive thinking

Leaving behind old patterns

and develop new solutions

Implement ideas

Rely on the right people

within your organisation

Challenge yourself

Be familiar with the role of the client

and your competitors and question

your own approaches

Learning by doing

Learning by doing as prerequisite

for lifelong learning process

Source: Accenture Research


RECRUITMENT IN THE NEWINNOVATING ASSESSMENTS IN A DIGITAL AGE

THEMOTIVATORS FOR CHANGE

INNOVATION & CHANGE

More flexibility

Market differentiation

Nothing wasbroken

Eliminating bias by design

Driving quality in volume recruitment

Copyright © 2019 Accenture All rights reserved. 8

5

THE KEYCANDIDATE JOURNEY POINTS


INNOVATION & CHANGE

ADDITIONAL DIGITAL ENGAGEMENT PLATFORMSSUPPORT CANDIDATES THROUGHOUT

Immersive Online ‘AccentureDiscovery’ Portal

Unique Assessment Centre Experience

Mobile Optimised Application

Offer & Onboarding

Sourcing & attraction

INTUITIVEAPPLICATION PROCESS

NEW DELIVERED NOW

INTUITIVE CANDIDATE EXPERIENCE CREATING DATA INSIGHTS

Mobile Enabled

Diversity Software

Data in Context

Meaningful Analytics

Pipeline Automation

Eliminating Bias


THE ACCENTUREDISCOVERYPORTAL

LEADING IN THE NEW

TWO WAY CANDIDATE EXPERIENCE DEVELOPS DEEPER INSIGHT TO IMPROVE FUTURE PERFORMANCE

Immersive

Compelling Narrative

‘Job Preview’

Robust

Personalised Feedback

Analytics


LEADING IN THE NEW

ACCENTUREGRADUATE ASSESSMENTCENTRESMOVEMENT NEUROSCIENCEIncredible accurate data is captured inVR on movement and position


‘’As a dyslexic individual I have always struggled to get my foot in thedoor… I was unable to showcase these skills under traditional testingconditions. This new testing platform has allowed me to demonstrateboth my analytical and soft skills in a way applicable to the needs andrequirements of the job. I'd like to thank Accenture and therecruitment team…’’

“The application process was so different to anything else I’ve applied for and I really enjoyed the immersive virtual reality tasks which gave me a chance to see what consulting life is really like. I think it’s important for companies to hire people from a range of backgrounds and I was reassured to see that reflected in the interview process”- Tolu Olojo, who successfully completed the process to become an analyst at Accenture.

INCLUSION& DIVERSITY

‘’Brilliant assessment process… I actually enjoyed the assessment and really appreciate the fact that it was structured as a learning experience, meaning my time was well invested regardless of the outcome’’


CANDIDATE EXPERIENCE

HI-TECH FOR HI-TOUCH

‘’I loved the fact that it was the most unique andinteresting assessment I have ever taken!It kept me curious throughout the entire process.

Furthermore, I believe the entire scenario type assessment tested perfectly howparticipants would behave in the workplace’’

MULTIPLE BENEFITS OF THE SOLUTION

A UNIQUE PROPOSITION

Increased Flex & Scale

CandidateExperience

Assessment Rigour

DiversityEngagement

Differentiation

Future Analytics & Iteration


WE AREACCENTURE RECRUITMENT


#InTheTopOne

unlocking human potential - abp · 2019-12-17 · unlocking human potential ... november 19th 2019...

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