university of toledo - qualtrics

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UNIVERSITY OF TOLEDO: COLLEGE OF NURSING QUALTRICS RESEARCH SUITE CASE STUDY “In academia, the use of Qualtrics can be far more dynamic than just handing out a quick survey on a course assessment. It’s invaluable.” — Deborah Mattin PhD, MBA, MSN, RN, Director, Continuing Nursing Education; Interim Program Assessment and Evaluation Toledo, OH www.utoledo.edu The College of Nursing at the University of Toledo has as its mission the provision of theory-based undergraduate and graduate professional education programs responsive to the changing needs of students and the health care environment. ©2015 Qualtrics sophisticated research made simple Challenges Outdated and incomplete lists of information on individuals meant there was limited comprehensive analysis available to Dean, faculty, and accreditation Contract renewal data for hospitals and other clinical sites was laborious to track To verify credentials for preceptors (mentors for students at clinical sites), the college sent them the same paper forms every semester to complete, but ended up with scattered and incomplete information Difficulty tracking which clinical sites or preceptors each student had visited during his/her program Solution Two Qualtrics panels drawing from one database, simultaneously updating each time changes are made to one panel member Clinical site panel manages contract renewal data, contact information, and affiliated preceptors for each clinical site in real time, enabling any administrator to validate active contracts at any time Instead of paper forms, preceptors are sent a Qualtrics survey that automatically records their responses in the preceptor panel — and preceptors can’t submit the survey until everything is complete Instead of going through credential verification every semester, preceptors receive an even simpler survey in subsequent semesters asking for any revisions Student information is acquired in an initial survey during their first nursing course and stored in a panel for the rest of their career at UT, enabling the college to solicit feedback on a variety of topics and monitor graduation rates Student panel connects preceptor and clinical site panels so college faculty and staff can see which clinical sites a student visits during his/her college experience Results Significant financial and staff resources saved each year in manual labor alone Real-time, meaningful data that can be analyzed across multiple semesters in a user-friendly format All clinical site agreements are updated, limiting liability concerns for the college Preceptor data is 100% complete in Qualtrics panels, saving time and effort for preceptors, staff, and administrators Student feedback on clinical visits is shared with their respective preceptors and hospitals, improving the education experience qualtrics.com [email protected] 1-800-340-9194

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Page 1: university of toledo - Qualtrics

UNIVERSITY OF TOLEDO: COLLEGE OF NURSINGQUALTRICS RESEARCH SUITE CASE STUDY

“In academia, the use of Qualtrics can be far more dynamic than just handing out a quick survey on a course assessment. It’s invaluable.”— Deborah Mattin PhD, MBA, MSN, RN, Director, Continuing Nursing Education; Interim Program Assessment and Evaluation

Toledo, OH

www.utoledo.edu

The College of Nursing at the University of Toledo has as its mission the provision of theory-based undergraduate and graduate professional education programs responsive to the changing needs of students and the health care environment.

©2015 Qualtrics

sophisticated research made simple

Challenges• Outdated and incomplete lists of information on individuals meant there was

limited comprehensive analysis available to Dean, faculty, and accreditation

• Contract renewal data for hospitals and other clinical sites was laborious to track

• To verify credentials for preceptors (mentors for students at clinical sites), the college sent them the same paper forms every semester to complete, but ended up with scattered and incomplete information

• Di�culty tracking which clinical sites or preceptors each student had visited during his/her program

Solution• Two Qualtrics panels drawing from one database, simultaneously updating each

time changes are made to one panel member

• Clinical site panel manages contract renewal data, contact information, and a�liated preceptors for each clinical site in real time, enabling any administrator to validate active contracts at any time

• Instead of paper forms, preceptors are sent a Qualtrics survey that automatically records their responses in the preceptor panel — and preceptors can’t submit the survey until everything is complete

• Instead of going through credential veri�cation every semester, preceptors receive an even simpler survey in subsequent semesters asking for any revisions

• Student information is acquired in an initial survey during their �rst nursing course and stored in a panel for the rest of their career at UT, enabling the college to solicit feedback on a variety of topics and monitor graduation rates

• Student panel connects preceptor and clinical site panels so college faculty and sta� can see which clinical sites a student visits during his/her college experience

Results• Signi�cant �nancial and sta� resources saved each year in manual labor alone

• Real-time, meaningful data that can be analyzed across multiple semesters in a user-friendly format

• All clinical site agreements are updated, limiting liability concerns for the college

• Preceptor data is 100% complete in Qualtrics panels, saving time and e�ort for preceptors, sta�, and administrators

• Student feedback on clinical visits is shared with their respective preceptors and hospitals, improving the education experience

qualtrics.com [email protected]