United Rentals’ UR One® Integration is Certified by SAP

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UnitedRentals.com | 800.UR.RENTS© 2018 United Rentals, Inc.

Supports ERP integration for error-free equipment invoices and accurate cost-tracking at order entry

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Introduction: The Pain of Not KnowingFor companies in commercial construction and heavy industry that depend on rental equipment to get the job done, not knowing how much equipment is being rented, how often it is being used, when it should be returned, or how much it should really cost, is a universal pain point sapping organizations’ time and money.

A common culprit for these recurring problems is a lack of timely and accurate data, particularly at order entry. In today’s digital age, information about equipment rentals can be just as important to a company’s bottom line and the success of the job as the equipment itself.

That’s why United Rentals has not only continued to invest heavily in developing productivity-enhancing software such as the UR One digital platform and Total Control, but also is taking the lead in integrating these and other of its systems with those of its customers to maximize their ease of use and value.

United Rentals offers many kinds of integration, most notably an industry-first SAP certification as powered by the SAP NetWeaver® technology platform. With the UR One Adaptor, equipment rentals can be ordered, managed, and paid for with the same ease as internally-owned assets. This certification means that UR One integrates with SAP NetWeaver for easy integration with SAP ERP.

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SAP-Certified as Powered by NetWeaver: Integrating with SAP ERP and Reducing Invoice “Cost to Pay”

Earlier this year, United Rentals created the UR One Adaptor which is SAP Certified as Powered by NetWeaver. This allows integration with SAP ERP which allows customers to validate and maintain accurate customer and United Rentals accounting information, an industry-first.

United Rentals took this bold step to help its customers reduce the time and expense associated with paying invoices. United Rentals customers report internal costs for processing an invoice ranging from $5.00 to $25.00 per invoice, with costs escalating 10x when the invoice contains inaccurate information.

The key is eliminating that inaccuracy, and that’s where United Rentals’ UR One SAP-certified integration excels. The integration enables United Rentals to provide customers at order entry: 1) total billed costs, 2) total accrued costs, and 3) total projected costs. Together, this information allows customers to compare total costs to their P/O amount and enables them to make adjustments to stay within current P/O amounts or to knowingly take on additional expense. As an added bonus, United Rentals tracks and reports costs by transaction, by date range, and by accounting information, making cost tracking accurate, flexible, and easy.

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Safe and Simple InstallationWith the United Rentals’ SAP-certified UR One Adaptor comes the knowledge and assurance that:

1. The integration process is pre-built and ready for operation. Solutions that are powered by SAP NetWeaver can be more quickly and easily integrated into SAP® solution environments.

2. Risks have been managed. SAP® certified the integration through a stringent review cycle. Choosing an SAP-certified solution can help reduce overall IT investment costs and risks.

Without any custom programming – the total installation process should take less than one hour, but can be achieved in as little as 20 minutes – joint United Rentals and SAP customers can realize significant business benefits, including:

• Proactive cash-flow management for a smooth order-entry process;

• Enhanced billing accuracy and purchase-order verifications;

• Rapid resolution of transactional issues such as insufficient funds, invalid equipment requests or cost/terms discrepancies;

• Real-time communication with decision-makers regarding requisitions and purchase orders that need attention;

• Forecasting tools such as UR One’s monitoring of actual versus projected costs of rentals, maintenance, parts and other expenses;

• Potential reductions in IT costs and risk due to the simplicity of installation and updates; and

• Access to all of United Rentals’ digital customer capabilities on UR One, our single platform, which includes online ordering, used equipment sales, Total Control asset management, the United Academy training portal, and more.

Case Study: Integration in ActionThe UR One Adaptor enables SAP customers to validate their equipment rentals at order entry by purchase order and line item, as well as by work order, cost center, or network number; track purchase order value at order entry and throughout the rental lifecycle; and receive alerts about needed purchase-order increases and rental status.

Tight integration between United Rentals and the customer’s ERP/financial system is a real game changer. This proved to be the case for a large oil and gas exploration and production company that was struggling with its accounts payable. Due to a disconnect between accounting details and invoices for its rental equipment, the firm had more than $1 million in accounts 120 days past due.

Yet paying bills wasn’t the problem. Understanding them was.

Together, United Rentals and the customer worked together to find a solution. Integration proved to be the answer. By identifying a customer work-order file and effectively sharing it, the United Rentals integration-services team automated the consumption of that file by Total Control to validate work orders at order entry.

The integration with the customer’s financial system allowed both parties to determine whether a work order was valid. Within weeks, the firm had a handle on its invoices and work orders, completing an amazing turnaround: the company’s A/R moved from among the worst in the industry to the best.

Customers like this one can attest firsthand that when there is an issue with the ordering and payment process, it is not only painful for them, but it can quickly erode trust with the vendor. When the customer’s and equipment provider’s systems operate in silos, so much can go wrong. But by bringing these systems together, sharing information on what is forecasted to happen as well as what is really happening, problems can be warded off in advance or avoided altogether.

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Types of Integration: The Right One for Your BusinessUnited Rentals is adept at integrating its systems and processes with those of its clients – it comes with the territory of being an IT leader as well as the largest equipment-rental company in the world. These integrations can focus on front-end processes – and the systems supporting them – such as order entry and purchase-order generation; back-end processes, such as billing and payment; and everything in between. They also can be achieved by a variety of means, from the sharing of APIs, to a more robust, end-to-end systems integration.

While United Rentals has the scale, experience, and technical expertise to integrate at any level with its customers, the following types of integration consistently deliver the most value to customers:

1. PO/Accounting Validation – For customers looking to embed the equipment-rental process within the financial modules of their ERP systems, United Rentals delivers a fast and painless integration that is becoming even more powerful through certified integrations with major ERP, starting with SAP. United Rentals is the only equipment-rental company today to do so.

2. Procure-to-Pay – United Rentals is partnering with popular ERP vendors to provide full procure-to-pay integration, covering everything from order entry and invoicing to data sharing, off-renting, and telematics. In addition, for customers with IT resources, United Rentals works seamlessly with IT to deliver tight, custom integration with the systems and processes that support the entire procure-to-pay lifecycle, from order entry through payment and problem resolution.

3. Data Sharing via APIs – While Finance and Procurement departments often opt for the integration options above, United Rentals is ready to share data with customers – whenever and wherever they need it – through an array of APIs it has developed. For example, project managers love the telematics data United Rentals makes available through its APIs to maximize utilization and ensure scheduled maintenance on rental equipment is performed to specification

4. Punchout Catalog and Invoice Automation – United Rentals offers focused integrations to streamline the order entry and PO-creation process within customers’ systems and automate invoice transmission.

Be Next to Benefit from IntegrationCompanies that can effectively integrate equipment-rental processes into their own gain a measurable performance advantage, spanning better forecasting, reduced transactional costs, less rework and errors, and faster, more effective problem resolution.

Yet gaining an integration advantage doesn’t just happen. It requires a skilled partner with the resources and IT experience necessary to know what to integrate, and how best to do so. As a leader not only in equipment rental, but also in managing the information about rentals throughout their lifecycle, United Rentals has done more to advance the art and science of integration than anyone in the industry.

From its groundbreaking “Powered by SAP NetWeaver” certification, to additional integrations with other ERP and project-management software providers, to its successful integrations for leaders in commercial construction and heavy industry, no other equipment rental vendor comes close to providing integration as a core competency as readily as United Rentals. Combining IT expertise with an intimate knowledge of the business processes of its customers, United Rentals is fluent in all facets of integration, ensuring that the right kind of integration – the one that delivers the most value to the customer’s business – will be the one the customer gets. Guaranteed.

How can your company be next to benefit from integration?

• United Rentals customers can simply contact their United Rentals account manager for an integration consultation OR contact Mark Bishop and the Integration Services team directly at 281-832-2223 / mbishop@ur.com.

• New to United Rentals or not yet a customer? No problem. Contact Mark Bishop and the Integration Services team directly at 281-832-2223 / mbishop@ur.com.

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The best people, equipment and solutions in the industry.Whatever your projects demand, you can depend on United Rentals from start to finish. Count on the world’s largest fleet of rental equipment, 24/7 service and support, over 900 locations across the U.S. and Canada, and experts ready to help you find the best solutions. When you need to get the job done, we’re here to help.

UnitedRentals.com | 800.UR.RENTS© 2018 United Rentals, Inc.

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