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2008 COMMUNITY REPORT BUILDING a Brighter Future

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BUILDING 2008 Community RepoRt Partners in Patient Care 26 A Spirit of Giving 28 Awards & Recognition 22 Technology & Innovation Quality & Accountability 10 18 31 12 21 6 8 2 1

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Page 1: UH_ANNUAL_REPORT2008

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B U I L D I N G

a Brighter Future

Page 2: UH_ANNUAL_REPORT2008

contentsMessage to the Community

A History of Helping

Partners in Patient Care

Quality & Accountability

Awards & Recognition

Community Benefit Programs

Funding the Mission

Partners in Workforce Development

Technology & Innovation

The Future of Health Care

Being Good Neighbors

A Spirit of Giving

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2

6

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10

12

18

21

22

26

28

31

Page 3: UH_ANNUAL_REPORT2008

Community Benefit Programs

12008 Community Report

At the end of 2008, I packed up my office and

moved to our beautiful new Heart & Vascular Insti-

tute. If you haven’t moved your office in a while, do

you realize how much stuff you keep? I had 10 years

of paperwork and files to sort through. It was a long

and quite laborious process, and one I delayed as

long as I could. But in the end, it was an exercise that

also was tremendously rewarding.

As I culled through documents, I was able to reminisce

about the many noteworthy accomplishments of this

organization during the past 10 years. It was incredible

...what a difference a decade makes! Our patient sat-

isfaction and financial performance are unrivaled by

most hospitals in the Southeast. If you look at quality

indicators, it is amazing how far we have come. Our

scores — good when we started — have steadily improved while we reported our activities

for the world to scrutinize. Ten years ago, our board didn’t look at our quality indicators –

they relied on us to make sure clinical quality was up-to-par. Now, it is the most important

thing we talk about in our board meetings.

In 2008, University experienced a wake-up call. Hospitals our size across the country are op-

erating in the red or even closing. We’re not there. We’re strong. But this year showed us that

health care is far from immune during a struggling economy. We are going through unprec-

edented change. But even with all the challenges we have coming, I am more excited for this

upcoming year than I have been for the past 10. For starters, we have opened our new Heart &

Vascular Institute with a new model of care that rivals the nation’s health care leaders.

We will weather the challenges well. There is an awesome team at work within University

that will find new ways to save time and money for those things that matter most – caring

for our patients. This time next year, we will celebrate our successes together.

J. Larry Read, President/CEO

University Health Care System

Message to the Community

Page 4: UH_ANNUAL_REPORT2008

2008 UNIVERSITY AFFILIATED BOARD MEMBERSHIP

University is thankful to have some of the region’s most esteemed physicians and community leaders serve

on our governing boards. These groups spend many hours away from their families and careers to help

guide and direct the region’s most respected community not-for-profit hospital.

Back row, from left: Gerald E. Matheis; Randy W. Cooper, M.D.; Randolph R. Smith, M.D.; R. Lee Smith Jr.; Hugh L. Hamilton Jr.; Michael S. Holman, M.D.; Mac A. Bowman, M.D.; Wyck A. Knox Jr.Middle row, from left: Jeffrey L. Foreman, Brian J. Marks, the Rev. Clyde Hill Sr., Levi W. Hill IV, William J. Badger Front row, from left: Betty Beard, John S. Markwalter, Levi W. Hill III, James W. Smith Jr., Quincy L. Robertson

2 University Health Care System

A History of Helping

Page 5: UH_ANNUAL_REPORT2008

RiCHmonD County HoSpitAL AutHoRity The Rev. Clyde Hill Sr., Chairman Jeffrey L. Foreman, Vice ChairmanHugh L. Hamilton Jr., SecretaryEugene L. McManusA. Bleakley Chandler Jr., M.D.James C. Sherman, M.D.William J. BadgerBetty Beard

uniVeRSity HeALtH inC.Randolph R. Smith, M.D., Chairman Quincy L. Robertson, SecretaryJ. Brewster GivenBenjamin L. Rucker, M.D.Gregory L. Gay, M.D.Mac A. Bowman, M.D.William J. Badger R. Lee Smith Jr. Levi W. Hill IVJames C. Sherman, M.D.J. Larry Read, ex officio

uniVeRSity HeALtH SeRViCeS, inC. R. Lee Smith Jr., Chairman Brian J. Marks, SecretaryGerald E. Matheis Randy W. Cooper, M.D.The Rev. Clyde Hill Sr.Eugene L. McManus Michael S. Holman, M.D.James W. Smith Jr.Jerry W. Howington, M.D.Hugh L. Hamilton Jr. Levi W. Hill III, Chairman EmeritusJ. Larry Read, ex officio

uniVeRSity eXtenDeD CARe, inC.Gerald E. Matheis, Chairman The Rev. Clyde Hill Sr., SecretaryR. Lee Smith Jr. James W. Smith Jr.Randy W. Cooper, M.D.Hugh L. Hamilton Jr.Michael S. Holman, M.D.Jerry W. Howington, M.D.Wyck A. Knox Jr.Brian J. MarksEugene L. McManus J. Larry Read, ex officio

uniVeRSity HeALtH ReSouRCeS, inC. Haskell D. Toporek, ChairmanJohn S. Markwalter, SecretaryJeffrey L. Foreman. Randolph R. Smith, M.D. Levi W. Hill IVWarren A. Daniel The Rev. Clyde Hill Sr.J. Larry Read, ex officio

32008 Community Report

Page 6: UH_ANNUAL_REPORT2008

Decades of Leadership. University’s boards bid a fond

farewell at the end of 2008 to two board members who

have led with distinction. Haskell Toporek was asked to

serve on the Richmond County Hospital Authority in

1979 and has served continuously on University’s affili-

ated boards since. He served on University Health Inc.

from 1985-1998. He joined Health Resources as chair-

man in 1985, and served in that role until 2008. Jack

Markwalter was elected to serve on the Hospital Au-

thority from 1980-1987, serving as chairman in 1987. He

was a member of University Extended Care, Inc. from

1985-1997, University Health, Inc. from 2005-2007 and

Health Resources from 1985-2008. During their tenure,

the boards explored and brought to fruition many in-

novative ventures. We appreciate their many years of

service. They will be missed.

physician Leadership. Physicians must exercise

sound judgment many times each day based on

science and their experience. They must weigh re-

ports on advancements and decide whether it is

time to alter time-honored “best practice” when

serving their patients. Physicians who practice at

University champion the cause of improving clini-

cal quality, and for that reason, our patients ben-

efit from noticeable and sustained improvement.

Cardiologist William E. Callaghan, M.D., served as

president of University Hospital’s Medical Staff in

2008. In 2009, the position transitioned to Neu-

rosurgeon Gregory C. Oetting, M.D., who will con-

tinue the focus on advancing care delivery and im-

proving outcomes.

4 University Health Care System

A History of Helping

Haskell Toporek Jack Markwalter William E. Callaghan, M.D.

Randolph R. Smith, M.D. R. Lee Smith Jr. Mac A. Bowman, M.D.

Page 7: UH_ANNUAL_REPORT2008

Distinguished Alumni. Randolph R. Smith, M.D.,

a plastic surgeon and chairman of the University

Health Inc. Board, was named the 2008 Clemson

University Alumni Association Distinguished Ser-

vice Award recipient. The Distinguished Service

Award is the highest honor bestowed by the Alumni

Association. The honor was presented to Dr. Smith

with deep appreciation for his many years of devo-

tion to his alma mater, in addition to the impact he

has made through medicine within the CSRA and

his medical mission work in impoverished nations.

Award of excellence. R. Lee Smith Jr. received the

first Lester S. Moody Award of Excellence at the his-

toric 100th annual meeting of the Augusta Metro

Chamber of Commerce. Mr. Smith is chairman of

the University Health Services Board and has since

served the community through various University

Health System Boards. He is an Augusta native and

University of South Carolina graduate who has spent

most of his 30-year business career working in his

hometown. Under his leadership since 1998, the

CSRA Community Foundation has awarded more

than 3,000 grants totaling in excess of $17 million to

provide much needed services in our community.

A Heart for Service. Cardiologist Mac A. Bowman,

M.D., was honored in 2008 by the Augusta Chap-

ter of the American Heart Association at their an-

nual Heart Ball for his dedication to his patients

and his efforts to educate the community about

heart health. Dr. Bowman, a member of the Univer-

sity Health Inc. Board, has spoken for years to civic

groups, school children and church congregations

in an effort to reverse the obesity and heart disease

epidemic through knowledge and prevention.

52008 Community Report

A History of Helping

new executive Vice president/Coo. James R. “Jim” Davis, an Ohio health

care executive with more than 25 years of management experience in large

acute care hospitals, accepted the position of Executive Vice President and

Chief Operating Officer of University Health Care System. Mr. Davis replaced

Jason H. Moore, who accepted a position in his home state of Florida.

Mr. Davis brings with him a tremendous record of operational excellence and

customer satisfaction strength that are consistent with University’s mission.

Page 8: UH_ANNUAL_REPORT2008

6 University Health Care System

emergency Department. University’s Emergency

Department is the busiest in the CSRA and is con-

sistently ranked “Most Preferred” by the National

Research Corporation’s Consumer Market Guide.

When our new Emergency Department physician

team came on board last year, we established ag-

gressive customer satisfaction goals and are mak-

ing progress. We ended the year on a great note,

with time from arrival to discharge for many pa-

tients under our 240-minute goal.

tobacco-free Campus. On Nov. 20 in conjunction

with the American Cancer Society’s Great American

Smokeout, University went tobacco-free on all of

its campuses. The decision to prohibit the use of

all tobacco products is an extension of University’s

mission to help develop and maintain a healthy

community. The medical community, visitors and

other community residents have shown tremen-

dous support for this new policy.

University has served patients for 190 years and continues to be the largest, most comprehensive health care

facility with the largest patient base in this region. More people count on us for health care than any other hospital

in this area, and University touches literally thousands of lives each year. At the end of 2008, we had served

thousands of patients including more than 21,000 inpatients, 275,000 outpatients and nearly 70,000 emergency

room patients. We had a great year, all while in the midst of the largest renovation and expansion project in the

history of the hospital, and one of the largest in the history of Augusta. A lot of people count on us, and we don’t

disappoint them. Below are a few new developments brought to bear in 2008 that benefit patients.

Partners in Patient Care

Page 9: UH_ANNUAL_REPORT2008

Customer Satisfaction. After patients are discharged,

we ask them to rate us in areas such as quality and

attentiveness, and we ask them if they would recom-

mend us to others for their health care. Outside agen-

cies compile our survey results and calculate monthly

percentages by clinical areas and overall satisfaction.

The results indicate where we can improve and how

we can ensure the best experience possible for our

patients. Even though our patient satisfaction scores

for most areas put us in the top 10 percent of hospi-

tals nationwide, we are constantly looking for ways

to improve on every patient contact. Since the best

ideas for improving patient satisfaction often come

from frontline staff, we implemented many of their

suggestions. In 2008, University expanded its “Think

10” patient satisfaction program into non-clinical ar-

eas to encourage creative thinking in all ways – large

and small – in an effort to enhance care.

Customer Satisfaction Even though our patient satisfaction scores for most areas put us in the top 10 percent of hospitals nationally, we are constantly looking for ways to improve every patient contact.

Top 10%

72008 Community Report

Page 10: UH_ANNUAL_REPORT2008

Our hospital brings together outstanding patient

care, cutting-edge technology and health care edu-

cation to benefit people throughout the region.

“Core bundles” are several steps “bundled” togeth-

er that must be taken for patients with a particular

diagnosis to achieve the best possible outcome.

In 2008 we continued our steady and statistically

significant improvement in these core bundles and

were recognized at the local, state and national

levels with leadership awards. Some of these hon-

ors include:

nOf the state’s 28 hospitals with more than 300

beds, the Georgia Hospital Association ranked

University No. 1 in patient care quality and asked

us to help lead an initiative to improve quality in

all the state’s hospitals.

nThe Joint Commission awarded University Health

Care System a three-year accreditation after a

strenuous unscheduled survey during one of the

busiest weeks of the year. The Joint Commission

has been accrediting hospitals for more than 50

years, and its accreditation is a nationwide seal

of approval that indicates a hospital meets high

performance standards. Joint Commission ac-

creditation helps hospitals improve their perfor-

mance, raise the level of patient care and dem-

onstrate accountability in the rapidly changing

health care environment.

8 University Health Care System

University Health Care System is an organization where dedicated and exceptional staff members provide

high-quality care for our patients and valuable support for their families. In most areas we rank among the

nation’s top 10 percent of hospitals of comparable size in clinical quality and patient safety. We pursue our

goal of providing the best-possible care by following one basic belief: Always put the needs of patients first.

Quality & Accountability

Page 11: UH_ANNUAL_REPORT2008

nThe Commission on Cancer of the American College

of Surgeons awarded University’s Cancer Services

Program a three-year approval with commendation.

During the survey, the facility must demonstrate full

compliance in the areas of cancer committee lead-

ership, cancer data management, clinical services,

research, community outreach and quality improve-

ment. No other cancer program in Georgia has

earned the Outstanding Achievement Award.

nUniversity’s Cardiac Rehabilitation Program was

certified by the American Association of Car-

diovascular and Pulmonary Rehabilitation. The

three-year certification indicates that Universi-

ty’s program has met the strict standards of the

association and is dedicated to providing high-

quality care for its cardiac patients. University’s

Cardiac Rehab is the only accredited program in

the region.

Aspirin at ArrivalIn 2008, 98.3% of heart attack patients were givenaspirin within 24 hours of arrival at University Hospital. The average for U.S. reporting hospitals is 98%.

98.3%

92008 Community Report

Page 12: UH_ANNUAL_REPORT2008

10 University Health Care System

nThe National Research Corporation (NRC) named University Health Care System a clear winner of the

Consumer Choice Award for 2008-09. This is the 10th consecutive year University has been recognized

for best overall quality and image in the Augusta area. The Consumer Choice Award is based on an in-

dependent survey of consumers conducted by NRC to recognize the most preferred hospitals in metro-

politan areas across the country. University also was a clear leader, scoring significantly higher than any

other area hospital in 28 of 34 categories.

nUniversity Hospital was one of only 13 hospitals across the country honored in 2008 by the healthcare

business of Thomson Reuters for excellence in performance improvement. University’s award was for the

development and initial work of an internal Business Improvement Process (BIP) Team that evaluates

departments and is committed to uncovering cost savings for the organization without staff reduction,

and while maintaining or improving the high level of patient care that is the hospital’s standard.

nThe registered nurses with University’s HealthService Center re-

ceived McKesson Corporation’s “ICARE Award.” The nurses re-

ceived this national call center award for a 20 percent improve-

ment in productivity while maintaining a 98 percent customer

satisfaction average.

nUniversity’s Corporate Communications Department received multi-

ple local, state and national communications awards including a 2008

Best of Show Award from the Augusta Advertising Federation for its

“I Am University” television campaign.

It is humbling to be honored, but we couldn’t pass up this opportunity to highlight just a few of

the organization’s most significant awards and recognition received during 2008.

Awards & Recognition

Page 13: UH_ANNUAL_REPORT2008
Page 14: UH_ANNUAL_REPORT2008

Community Benefit Programs

12 University Health Care System

As a community not-for-profit hospital, University’s commitment to high-quality, compassionate care extends beyond our hospital walls into the communities we serve. Since 1818, when University originated as a home for the “sick poor” in the 100 block of Greene Street, University has reached out to all residents.

Community Benefit Programs

Page 15: UH_ANNUAL_REPORT2008

Community Benefit Programs

132008 Community Report

In 2008, University’s cost of indigent and charity care provided with no local funding was $19,304,221, an increase over the $17,373,182 delivered to patients in 2007. This figure in-cludes our costs for the following services:

n$12,383,318 for inpatient and outpatient services for indigent and charity patients. This includes hospital services provided through Project Access, a program administered by the Richmond County Medical Society that helps meet the needs of people who cannot afford medical care and do not qualify for federal subsidies. In addition to the hospital’s support, many physicians who practice at University donate time to Project Access.

n $1,670,936 to help support community-based clinics like the Lamar Medical Center, the Belle Terrace Health and Wellness Center and the St. Vincent DePaul Clinic for the homeless as well as prescrip-tion drugs for the people served by these clinics. Univer-sity also supports Christ Com-munity Clinic by providing an office building in downtown Augusta where they strive to meet the primary health care needs of some of our most vulnerable residents.

n$4,708, 688 for uncompensated physician services for indigent and charity patients.

n$541,299 for disease management. University reaches out through coordinated pro-grams to help people with chronic diseases manage their condition and improve the quality of their lives.

• Congestive Heart Failure. This program maintained ongoing contact with 300 patients through a weekly heart failure clinic, a dedicated 24-hour congestive heart failure line and regular calls from registered nurses with the University HealthService Center.

• Asthma/CopD. This program served 226 patients who suffer from asthma or chronic obstructive pulmonary disease (COPD) with medication management, education and smoking cessation if applicable.

•Retroviral Disease (HiV). This program helped provide medical care, medication and access to social services for 550 people with HIV/AIDS.

Indigent and Charity Care*

* The information reported on this page does not include contractural allowances, Medicare and Medicaid shortfalls and “bad debt,” or unpaid hospital bills.

Page 16: UH_ANNUAL_REPORT2008

Community Benefit Programs

14 University Health Care System

The CSRA lies in the heart of the “stroke belt,” meaning our incidence of stroke is among the highest in the nation. Also, it was noted in past surveys by the National Research Cor-poration that the Augusta Metropolitan Statistical Area has one of the highest rates of diabetes in the U.S. These are all indications that there is still much work left to be done to educate our community on the importance of early detection and prevention. These are some of the strides University made in 2008:

nDiabetes expo. This 22nd annual event attracted an estimated 400 men and women with diabetes testing, information, education and cooking demonstrations to assist peo-ple with diabetes and their families with better management.

n ‘eating Well with Kim.’ University and WRDW News 12 continued this popular segment on Midday at noon each Monday, Wednesday and Friday. Host Tom Campbell and Uni-versity Registered Dietitian and Certified Diabetes Educator Kim Beavers offer healthy eating ideas along with quick, easy and healthy recipes in an effort to help turn around this region’s obesity, cardiovascular disease and diabetes numbers.

n‘Healthy u.’ University teamed up with NBC Augusta in 2008 to present this program airing in the 11 a.m. newscast each Tuesday, addressing viewers’ health questions and other timely medical topics.

nHealthService Center. This service, which includes ASK-A-NURSE, answered more than 146,000 health-related calls in 2008, which is its 17th year of service to the community.

nBreast Health Center. The staff of the area’s first compre-hensive Breast Health Center had more than 11,000 patient encounters and performed 620 free mammograms in 2008. Without charge, regis-tered nurses counsel and edu-cate women and their family members through all stages of breast cancer treatment.

nFree mammograms. Univer-sity offered free mammograms for uninsured or underinsured women aboard its newly refur-bished mobile mammography unit. The area’s only mobile mammography unit is on the road almost every weekday, visiting employers, community centers, hospitals, health de-partments and area Dillard’s stores within a 25-county radius of University Hospital.

Community Outreach

Page 17: UH_ANNUAL_REPORT2008

Community Benefit Programs

152008 Community Report

nSupport groups. Numerous support groups are conducted in University facilities by staff members at no cost to the participants on topics ranging the entire spectrum of ages and health issues.

nCommunity education. More than 3,500 people in the community attended free edu-cation programs on a variety of medical topics for all age groups. These programs were held in churches, clinics and community centers throughout the CSRA.

nScreenings. Nearly 3,000 people participated in University’s free screenings in 2008.

• Heart month Health Fairs. University sponsored three Heart Month Health Fairs at two area Dillard’s stores and the Columbia County Library. More than 1,200 participants re-ceived free blood pressure readings, glucose testing and lipid profiles, as well as heart health information. Of the 1,274 people who participated in the screenings, 57.2 percent were found to be at risk for cardiovascular disease.

• prostate Specific Antigen (pSA) screenings. 988 men received free PSA blood tests at four CSRA Lowe’s stores. Of the men tested, 68 were referred to a physician for follow-up because of abnormal results.

• WJBF expo. More than 4,000 people took advantage of free screenings and informa-tion at this second-annual community health fair sponsored by the local ABC television affiliate.

• Skin cancer screenings. Dermatologists who practice at University donated their time to screen 79 people for skin cancer.

Page 18: UH_ANNUAL_REPORT2008

Community Benefit Programs

16 University Health Care System

At University, we make significant commitments of time and resources to ensure we are educating and training the health care professionals that will be needed in the fu-ture. In 2008, University invested $844,989 in these University-based programs to train the region’s leading allied health professionals in the fields of radiography, dietetics and cardiovascular technology. Students in these programs are highly respected across the country and consistently excel on their licensing and certification exams. They also re-ceive employment offers from the nation’s leading health care providers. University also partners with area colleges and Universities in adding new programs or expanding the capacity of existing programs.

nAugusta State university partnership. University funded the first half, or $183,048, of a partnership with Augusta State University in 2008. This support enabled Augusta State to add two nursing faculty positions, doubling their student nursing enrollment capacity from 50 to 100.

nHarry t. Harper Jr., m.D., School of Cardiac and Vascular technology. In March, 11 students completed the 18-month program through the Harry T. Harper Jr., M.D., School of Cardiac and Vascular Technology at University Hospital. In the 15th graduating class, students completed more than 1,000 hours of specialized clinical training. The school is a cooperative program where graduates receive a degree in cardiovascular technology after extensive training.

nStephen W. Brown, m.D., School of Radiography. In June, 11 students in the 21st class of the Stephen W. Brown School of Radiogra-phy successfully completed two years of supervised clinical training and theory in Radiologic Technology.

nAugusta Area Dietetic in-ternship. The 27th class of the Augusta Area Dietetic Internship of University Hos-pital graduated in June. The program has prepared al-most 400 registered dieti-tians since its inception. The 12 graduates successfully completed 44 weeks of su-pervised practice in clinical, community and food service management rotations.

Educating the Next Generation of Caregivers

Page 19: UH_ANNUAL_REPORT2008

Community Benefit Programs

172008 Community Report

University invested an additional $768,000 in other community outreach during 2008 that included the following programs:

npopS! under the Stars. A record-setting 3,000 people attended this free Augusta Sym-phony 53rd season finale that featured a free outdoor concert on the grounds of Uni-versity’s Evans Campus. This was the third annual event performed in conjunction with University and the symphony.

nBack-to-School Festival. Co-sponsored by the Columbia County Board of Education, this event drew more than 800 students and their parents to Evans High School last year where they received pertinent school and health information.

nCancer Survivors’ Day. Our annual Cancer Survivors’ Day luncheon at the Doubletree Hotel Augusta treated 550 cancer survivors and their guests to an uplifting presenta-tion by motivational speaker and comedian Mack Dryden, a cancer survivor himself.

nBreast Cancer Survivors’ Dinner. This event, held at Warren Baptist Church, treat-ed 400 breast cancer survivors and their guests to a fashion show, motivating com-ments from leaders in University’s Breast Health program and the presentation of the annual Portraits of Life exhibit honoring a diverse group of breast cancer survivors.

nuniversity’s Web site, www.universityhealth.org, logged more than 32 million hits in 2008 – an average of 2.7 million per month. For the year, there were 1.1 million extended visits with 333,000 unique visitors.

Other Community Outreach Programs

Page 20: UH_ANNUAL_REPORT2008

18 University Health Care System

We are in the midst of some of the most turbulent financial times in our history. And yet, financial performance

is a key measure in meeting our goal of providing the highest level of care by the most skilled and experienced

caregivers. Although we had set our goals higher, 4 percent is a bottom line envied by most hospitals throughout

the country. Declining reimbursement and increasing bad debt added to the financial challenges this year, but

University employees, physicians and board members rose to the challenge yet again.

University ended 2008 strong due in large part to strong market share, consumer preference, enhanced clinical

quality and improved patient satisfaction. As a not-for-profit community hospital, University exists solely to serve

the community. Our stakeholders are the patients who benefit from a hospital whose income in excess of operating

expenses is reinvested back into its facilities and equipment, its patients, employees and the community.

Funding the Mission

Page 21: UH_ANNUAL_REPORT2008

192008 Community Report

university Hospital Service indicators

Average Daily Census (acute only)

Inpatient Admissions

Births

Emergency Department Registrations

Prompt Care/Occupational Medicine Visits

Home Health

2008

321

21,337

3,197

68,456

37,526

48,286

2007

327

21,685

3,179

70,611

34,457

50,220

2006

331

22,100

3,222

76,245

34,806

50,913

BIRTHSTrended Births

INPATIENT CENSUSTrended Average Daily Census

309

321

331

327

100 150 200 250 300 350

2004

2005

2006

2007

2008

1000.0000001357.1428831714.2857672071.4286502428.5715332785.7144173142.857300

2004

2005

2006

2007

2008

2,867

2,828

3,222

3,179

321 3,197

BIRTHSTrended Births

INPATIENT CENSUSTrended Average Daily Census

309

321

331

327

100 150 200 250 300 350

2004

2005

2006

2007

2008

1000.0000001357.1428831714.2857672071.4286502428.5715332785.7144173142.857300

2004

2005

2006

2007

2008

2,867

2,828

3,222

3,179

321 3,197

Page 22: UH_ANNUAL_REPORT2008

20 University Health Care System

university Health, inc. Consolidated Statement of operations

Year Ended December 31

unrestricted Revenue and other Support

Net Patient Service Revenue

Other Operating Revenue

Net Assets Released from Restriction

Total Unrestricted Revenue and Other Support

expenses

Salaries and Benefits

Other Operating Expenses

Depreciation

Provision for Bad Debt

Interest

Total Operating Expenses

income from operations

2008

$413,048,573

18,121,075

1,260,886

$432,430,534

2007

$417,345,147

19,310,637

1,043,696

$437,699,480

2008

$196,276,409

162,239,640

30,428,487

23,289,484

2,851,176

$415,085,196

2007

$192,778,376

159,115,987

28,388,455

30,430,143

3,541,080

$414,254,041

$17,345,338 $23,445,439

Page 23: UH_ANNUAL_REPORT2008

excess of Revenues and other Support over expenses X $45,181,990Total Direct Expenditure (excluding payroll)

Georgia Output Multiplier*

Total Output/Income Generated

Hospital Payroll and Benefits

Georgia Earnings Multiplier*

Total Household Earnings Generated

total economic impact

$219,650,867

2.4727

$543,130,699

$198,373,767

1.9201

$380,897,470

$924,028,169

Partners in Workforce Development

212008 Community Report

* The economic multipliers used in this report were developed by the Bureau of Economic Analysis, United States Department of Commerce. These economic multipliers attempt to estimate the resulting impact of spending in one industry on the “circular flow” of spending within an economy as a whole. Spending injects money into the economy which, in turn, creates more spending and more demand for services.

When the state of the economy comes into question, residents of

the CSRA can rest assured that their local economy is stabilized in

part by one of the strongest and financially solvent hospitals in the

region. Hospitals fill the critical health care needs of communities,

but well-coordinated health systems such as University’s also have a

substantial economic impact on the local and state economy. As the

fifth-largest employer in the Augusta metropolitan area, University

employs more than 4,000 men and women. Each of the more than

600 physicians who practice at University is a small employer who

creates thousands of additional jobs within the health care field. Uni-

versity plays a vital role by keeping the area workforce healthy and

productive, but it also brings money into the community and keeps

dollars circulating through the local economy. The total impact of

University Health Care System in 2008 was almost $1 billion.

Page 24: UH_ANNUAL_REPORT2008

Information Systems Upgrades. A significant

portion of University’s capital investment in

2008 was related to the computerization and au-

tomation needed to operate most of our clinical

applications. These state-of-the-art information

systems are designed to improve patient safety,

enhance customer satisfaction and support all of

our clinical quality initiatives. A major portion of

that purchase was to expand Horizon Enterprise

Visibility into the Heart & Vascular Institute. The

color- and emblem-coded flat-screen monitor in

each nursing area gives a wide variety of patient

information. It expedites medication and tests,

reduces wait times, facilitates discharges and

makes more timely information available. The

replacement of University’s Pathways Interface

Management System updated storage and con-

nectivity, and a computerized single sign-on sys-

tem was installed, which gives a higher degree

of security for protected health information.

$6.7 million

Heart and Vascular Interventional Suites. This

plan’s approval paved the way for University’s Heart

& Vascular Institute to have the most comprehen-

sive and state-of-the-industry all-digital heart and

vascular diagnostic and treatment capabilities by far.

The system includes digital imaging with real-time,

three-dimensional pictures of the heart, arteries and

surrounding anatomy. Also included was digital elec-

trophysiology technology, a C-arm imaging system

that moves around the patient and electrophysiol-

ogy monitoring and mapping. $6.5 million

Critical Care Beds. This request replaced 130 pa-

tient care beds with the most advanced technol-

ogy available. These new beds feature pressure re-

lief mattresses that greatly decrease the possibility

of skin breakdown. Accurate scales within the bed

allow non-ambulatory patients to be weighed with

greater precision. The beds convert into chairs to

help patients and staff with mobilizing patients ear-

lier and easier. $2.6 million

22 University Health Care System

University Health Services Board approved more than $28 million in technology, equipment and facility

upgrades during 2008. These expenditures over $100,000 were approved singularly by the board. Some of the

most significant capital expenditures included:

Technology & Innovation

Page 25: UH_ANNUAL_REPORT2008

Critical Care Beds130 new patient care beds can accommodate patients up to 500 pounds and convert into chairs to help staff with mobilizing patients earlier.

130

Page 26: UH_ANNUAL_REPORT2008

Magnetic Resonance Imaging Machine. This

new MRI has a much larger interior chamber that

will greatly reduce the use of sedation because it

should be much less stressful for claustrophobic

patients. We will now be able to scan patients up

to 550 pounds, which was not possible in the for-

mer system that was limited to 350 pounds. The

new system also incorporates motion-correction

technology that will require fewer patients to be

retested because they inadvertently moved during

the test. $2.2 million

Endoscopy Equipment Replacement. Nearly

6,000 procedures such as colonoscopies, bron-

choscopies and gastroscopies were performed

in 2008 in University’s refurbished Endoscopy

Suite. This upgrade includes replacement of

scopes, cameras, light sources, video monitors,

endoscope processors and a new physician doc-

umentation system, for more timely and accurate

results. $1 million

Chemistry Immunology Analyzer. These analyz-

ers offer the latest in laboratory testing technology.

The system includes an automated system to repeat

testing for highly abnormal results, saving critical

time and eliminating false positives. $1 million

Helicopter Pad. This project will add a helicopter

landing pad to the roof of the Emergency Depart-

ment and complete the designated patient eleva-

tor. This will allow heart and vascular patients from

outlying areas to be transported by air, saving criti-

cal time. $950,000

24 University Health Care System

Technology & Innovation

Page 27: UH_ANNUAL_REPORT2008

da Vinci® Surgical Robotics System. In 2008 we implemented

this state-of-the-industry minimally invasive laparoscopic robotic

surgery system that allows for a true three-dimensional view and

sharper image. University has the most-advanced da Vinci® Sur-

gical System in the region. The da Vinci® Surgical System offers

surgeons an alternative to both traditional open surgery and conven-

tional laparoscopy, with unmatched precision. $2 million

Digital mobile mammography. This project to up-

grade and refurbish the area’s only Mobile Mammog-

raphy Unit brought the latest in digital screening

mammography to women who may not otherwise

receive this lifesaving test. Digital mammography

offers clearer pictures, better contrast and the re-

assurance that you have a clear picture before the

patient leaves the screening area. $400,000

Laparoscopy equipment Replacement. These new

high-definition cameras offer superior picture qual-

ity, enhanced clarity and more intuitive user controls.

Better light sources provide abundant brightness for

enhanced endoscopic visualization, which is used in-

creasingly for hernia repairs, appendectomies, colon

resections and gallbladder and kidney removal. The

superior visualization of this state-of-the-art equip-

ment allows more complex general, gynecological and

urological surgeries to be performed laparoscopically

with smaller incisions and faster recovery. $300,000

Computer Assisted System for total Knee Replace-

ment. This system better assures the surgeon and pa-

tient of more precise alignment of the prosthetic knee,

which greatly improves the post-operative phase, in-

cluding rehabilitation and recovery. $230,000

electronic Fetal monitors. These state-of-the art

monitors are used daily to chronicle crucial infor-

mation needed to care for our tiniest patients prior

to being born. $140,000

252008 Community Report

Page 28: UH_ANNUAL_REPORT2008

26 University Health Care System

Surgery Care Center. University’s new Surgery

Care Center opened in June, marking yet another

milestone in our $93.6 million renovation and ex-

pansion project. We created a single entry and reg-

istration area for surgery patients, easily accessible

from the visitor parking deck. The Family Surgical

Waiting Room, overlooking the first floor atrium

and staffed by our Volunteer Board, is a comfort-

able and convenient place where families wait

word on their loved ones. We have private consul-

tation rooms for families to meet with the physi-

cians; lockers for family and patient belongings; a

computer connectivity area and courtesy phones.

There are 18 private pre-op rooms where patients

are prepared for surgery before being wheeled into

the adjacent Surgery Suite. The new and expand-

ed Operating Room Suites are larger to better ac-

commodate surgical robotics and other emerging

technologies. They are complete with high-defini-

tion viewing monitors, ceiling-mounted equipment

booms, access to digital radiology and the ability to

control the surgical field from a single touch panel.

With this project, University is competitive with the

leading surgical facilities in the country.

There is an analogy used by health care futurists that talks about the importance of planting trees that the

current “groundskeepers” will never have the pleasure of sitting under. Planning for the future of health care

– planting trees for generations to come – is a role taken seriously at University.

The Future of Health Care

Page 29: UH_ANNUAL_REPORT2008

Heart & Vascular institute. At the end of 2008,

construction was complete and plans were being

made to move patients in early 2009 into the re-

gion’s most comprehensive facility for heart and

vascular care. This world-class hospital-within-a-

hospital was designed around the patient experi-

ence. It brings together a healing environment, fam-

ily focused care and decades of clinical experience

– all designed to support patients from diagnosis to

rehabilitation. And, it’s all under one roof.

The facility, the final phase of a $93.6 million reno-

vation and expansion project that began in 2003, is

the crown jewel of the project and a dream realized

for many. The 188,000-square-foot, facility, the only

one of its kind in the region, includes:

nTwo inpatient floors that include 72 Universal

Patient Rooms that transform from acute-care

units to homelike general medical rooms to care

for patients at every level in their recovery so

they don’t have to be moved. Family zones in

each room allow relatives to take part in the

healing process.

nPatient beds that transform into rolling chairs.

nState-of-the-art cardiovascular diagnostic and

treatment options under one roof, including

heart, vascular and electrophysiology Interven-

tional Suites.

nExpanded and renovated operating rooms that

connect to the Heart & Vascular Intensive Care

Unit, referred to now as “CV PACU,” or the Car-

diovascular Post Anesthesia Care Unit.

nCutting-edge Cardiopulmonary Rehabilitation

facility with a Cardiac Rehab program that is the

only certified service in the region.

nIntegrated Diabetes Services program with certi-

fied Diabetes Educators.

nNew Moon Café and Sunshine Gift Shop, both op-

erated in the main lobby by the Volunteer Board.

272008 Community Report

Page 30: UH_ANNUAL_REPORT2008

Recognizing the importance of serving our Columbia County patients, we continue to expand our Evans Campus. University invested in a 68-acre parcel in Evans nearly 30 years ago and has expanded it since then to include Brandon Wilde, a nationally recognized lifestyle community; a Sleep Center; Prompt Care; Occupational Medicine Services; a Surgery Center, four medical office buildings; a Speech and Hearing Center; and more than 20 private practice physician groups.

nDedication and Open House of the Evans Imag-

ing Center and Medical Office Building 4, and

parking structure. The Evans Imaging Center,

located in Medical Office Building 4 on the Ev-

ans Campus, offers cutting-edge technology in

the field of diagnostic radiology. The technology

includes digital mammography, magnetic reso-

nance imaging (MRI), computed tomography

(CT) scanning, ultrasound, digital X-ray and fluo-

roscopy. All images are secured in digital storage

through the Picture Archiving System (PACS),

which means all images are available instantly

and can be seen by the private physician from

anywhere he has secure internet access – often

saving valuable time in beginning treatment. The

remainder of the building is being completed per

the specifications of interested physicians. The

60,520-square-foot structure brings the latest in

outpatient diagnostics to Columbia County, and

is a $13.4 million investment.

28 University Health Care System

Being Good Neighbors

Page 31: UH_ANNUAL_REPORT2008

Evans Campus30 years ago, University invested in a 68-acre parcel in Evans. The campus now includes Brandon Wilde, four medi-cal office buildings, a Speech and Hearing Center and more.

68 acres

Page 32: UH_ANNUAL_REPORT2008

nSurgery Center of Columbia County Accredited.

This freestanding outpatient surgery center cel-

ebrated its Joint Commission accreditation in

2008. The Surgery Center of Columbia County

provides a convenient, safe and sophisticated

alternative to the traditional hospital experience.

Patients receive high-quality surgical and gas-

troenterology care and are able to return to the

comfort of their home the same day. Four spa-

cious surgical suites are equipped with state-of-

the-art technology and staffed by skilled and ex-

perienced nurses, technicians and physicians.

nBrandon Wilde expansion. In 2008, Brandon

Wilde approved a $26 million expansion project.

Phase 1 of the project includes 30 additional in-

dependent living

apartments, 10

additional duplex

cottages and a pet

park. Residents

are extremely ex-

cited about an

expanded Wellness Center, which will include an

additional 22,000 square feet of space, a new

pool, new aerobics and fitness space, an indoor

walking track and a new healthy eating dining

center. Brandon Wilde has always been ahead

of the curve when it comes to senior health and

wellness, and we believe that this expansion will

only reinforce its position as the premier retire-

ment community in the Southeast.

Being Good Neighbors

30 University Health Care System

Page 33: UH_ANNUAL_REPORT2008

The Volunteer Board of University has donated more than $7.1 million to University since recording began in 1949.

Hundreds of men and women of all ages have found fulfilling volunteer positions and provided much-needed services

at University Hospital since then. They’ve provided almost 800,000 hours of service since 1970 when they began track-

ing their time. They are innovators who find creative ways to meet today’s health care needs. Whether assisting patient

care departments or being involved in fundraising and organizational efforts, University volunteers impact our com-

munity through their hard work and commitment to making a difference in the lives of patients and their families.

Volunteer Board of University Health

312008 Community Report

A Spirit of Giving

Page 34: UH_ANNUAL_REPORT2008

It was an exciting year for the Volunteer Board, as

they opened their new and improved Hair Salon,

Uniform Shop and Volunteer Board Offices. They

also accepted several new positions in the hospital,

including manning the Information Desk and keep-

ing families informed in the Surgery Care Center.

Volunteer Board members visit new mothers — more

than 2,300 in 2008 — through the Born to Read pro-

gram, distributing information packets and stressing

the importance of reading to their babies from birth

throughout their childhood. The board hosted 54

Junior Volunteers between 14 and 18 years of age.

Led by President Helen Crews, the 2008 board

donated a total of 32,034 hours of service and

$194,952 to various hospital programs. They also

paid $100,000 toward a total $550,000 pledge to

the Foundation’s capital campaign and pledged an

additional $202,500 for miscellaneous projects.

Other officers were Alice Outlaw, president-elect;

Christy Jones, vice president; Janet Smith, trea-

surer; Mary Logue, recording secretary; and Doreen

Wetherington, corresponding secretary.

32 University Health Care System

A Spirit of Giving

Page 35: UH_ANNUAL_REPORT2008

332008 Community Report

Just a few of their many projects included:

n$64,221 New Life Uniform Shop

n$30,000 Chaplain Program

n$24,150 Main lobby Food Court renovation and

new equipment

n$10,000 Breast Health Center Mobile Mammog-

raphy Unit refurbishment

n$8,000 Miscellaneous patient care services

n$7,963 Shumsky pillows for open heart surgery

patients

n$6,627 Born to Read Program

n$5,000 Tree of Love donation

n$4,975 Cardiac educational books for patients

n$4,236 Child Care Center furniture

n$2,275 Scholarship program

n$1,200 Diabetes patient testing fund

Hours of ServiceLed by President Helen Crews, the 2008 boarddonated a total of 32,034 hours of serviceand $194,952 to various hospital programs.

32,034

Page 36: UH_ANNUAL_REPORT2008

A Spirit of Giving

34 University Health Care System

nA Chicago family foundation with a local connection

through the Aiken, S.C., polo community, donated

$865,000 for biopsies for uninsured or underin-

sured breast cancer patients. The family members,

who wish to remain anonymous, expressed admira-

tion for the level of patient-focused care delivered

at the Breast Health Center and wanted to help fur-

ther the treatment for less fortunate women.

nThe Foundation donated a former bank property

on Milledge Road to the Boys & Girls Clubs of Au-

gusta, one of our community’s most-respected

programs. The property includes 1.2 acres and

has a book value of more than $240,000.

nThe hospital’s Nurse Alumni Association awarded

$1,000 scholarships to 26 nurses through the Foun-

dation to help them further their education and ob-

tain a higher degree or level of certification to care

for patients. Fourteen medical students, resident

physicians and health care workers were honored

with $1,000 scholarships from the Daniel B. Sulli-

van, M.D., Endowment. Dr. Sullivan, who served as

University’s chief of surgery for 17 years, was instru-

mental in founding University’s inpatient cancer pro-

gram, St. Joseph Hospice and the Georgia Radiation

Therapy Center. Dr. Sullivan’s colleagues started this

endowment to honor his teaching legacy.

nThe Foundation adopted a reorganization plan that

includes new bylaws and a streamlined board struc-

ture to respond in part to a changing economy.

University Health Care Foundation is a not-for-profit charitable organization whose purpose is to raise funds to support the hospital’s mission of maintaining and enhancing the health of all people living within the communities we serve. The Foundation was led in 2008 by volun-teer Chairman Mark Wills, senior vice president of Georgia Bank & Trust, and a host of com-munity leaders who serve as board members. Here are some of the year’s highlights:

University Health Care Foundation

Page 37: UH_ANNUAL_REPORT2008

352008 Community Report

nJernigan memorial Golf tournament. The 23rd

annual tournament in memory of the Founda-

tions’ first president Harry W. Jernigan Jr., is the

CSRA’s largest fundraising tournament. The

tournament, held on three courses at Woodside

Plantation in Aiken, S.C., had 340 players, 60 vol-

unteers and many new sponsors in 2008. More

than $175,000 was raised for cancer-related ser-

vices at University Hospital.

ntree of Love. University Health Care Foundation’s

15th annual Tree of Love campaign partnered with

area banks, the Volunteer Board of University

Health, Chick-fil-A at Augusta Exchange and Uni-

versity Health Federal Credit Union to raise $30,000

for three children’s programs – Camp Whispering

Wind Academy for children with asthma, Camp Ju-

liet for children with diabetes and University Hospi-

tal’s Speech and Hearing Center, which offers ser-

vices for children struggling to hear or speak.

nCamp Juliet. This event offered 46 children ages

6-17 with type 1 diabetes an authentic camping

experience at Camp Daniel Marshall in Lincoln-

ton, Ga. The campers enjoyed swimming, boating

and other outdoor activities.

The Foundation also had a great year with record-setting participationand donations at many of their events.

A Spirit of Giving

Page 38: UH_ANNUAL_REPORT2008

nyoung philanthropists. Charles Kelley of the

Grammy-award winning country music group

Lady Antebellum and his singer/song-writer

brother Josh Kelley headlined the third annual

Young Philanthropists Event on Nov. 29 to ben-

efit the John W. Kelley, M.D., Endowment, named

for their father. The event raised more than

$70,000 that will go toward education, training

and heart and vascular programs.

nWhispering Wind Academy. Whispering Wind

Academy’s overnight camp at Fort Discovery at-

tracted 65 children and adults with a fun and ed-

ucational approach to learn about their disease.

nmiracle mile Walk. This eighth annual event

held at Augusta Common was the largest gath-

ering to date. An estimated 2,200 walkers, in-

cluding more than 100 breast cancer survivors,

netted more that $130,000 to benefit Universi-

ty’s Breast Health Center and Mobile Mammog-

raphy Unit.

nArt patchin Jr. Celebration. The 16th annual event

memorializing Mr. Patchin and supporting the en-

dowment for patient care established in his name

was the most successful ever. More than 300 peo-

ple raised $48,000 through ticket sales, sponsor-

ships and a live and silent auction.

A Spirit of Giving

36 University Health Care System

Page 39: UH_ANNUAL_REPORT2008

372008 Community Report

Revenues, Gains and Other Support Donations Building/Land Donations Pledges Grant Revenue Gifts-in-Kind Dues & Fees Interest Investment Interest Investment Dividends Realized Gain/(Loss) on Investments Unrealized Gain/(Loss) on Investments Sale of Real Estate Other Income

Net Assets Released from Restrictions: Satisfaction of Purpose Restrictions Satisfaction of Time Restrictions

Total Revenues, Gains and Other Support

Expenses and Losses: Support Expenses: Salaries and Benefits Special Activities Other Operating Expenses Total Support Expenses

Total Support Expenses

Contributions to Affiliated Organizations Revaluation of Annuity Payment Liability

Total Expenses, Losses and Contributions

Excess Revenue Over ExpensesEquity Transfer to/from UHSEquity Transfer between ClassesChange in Net AssetsNet Assets Prior Month/Year

Net Assets December 31, 2008

Restricted$423,049

(12,267)

31,610

442,391

442,391

(2,259,309)(1,816,918)

19,350,900

$17,533,982

Unrestricted$6,136

327

104,672

1,260,886

1,372,020

664,621 2,968

378,345 1,045,934

1,045,934

1,311,127 (125,744)

2,231,317

(859,297)839,181 52,669 32,553

(54,630)

($22,077)

TOTAL$1,771,491

0 723,459 25,000 104,672

34,175 6,668

467,324 330,839

(500,380)(7,197,228)

0 0

0

(4,233,981)

664,621 2,968

378,345 1,045,934

1,045,934

1,311,127 (125,744)

2,231,317

(6,465,298)839,181

0 (5,626,117)

32,074,407

$26,448,290

TemporarilyUnrestricted$1,342,306

735,400 25,000

2,565 6,668

467,324 330,839

(500,380)(7,197,228)

(1,260,886)

(6,048,392)

(6,048,392)

2,206,640 (3,841,752)12,778,136

$8,936,385

Consolidated Statement of OperationsYear Ended December 31

University Health Care Foundation, Inc.Statement of Activities for 2008

Page 40: UH_ANNUAL_REPORT2008

Charles J. Anderson

Scott A. Atkins

Patrick G. Blanchard

Remer Y. Brinson III

P. A. Brodie III

Michael M. Brown

Bleakley Chandler Jr., M.D.

Susan H. Chandler

Cheryl M. Cheek

E. Lee Clark

Randy W. Cooper, M.D.

Mary R. Daniels

Rep. Hardie Davis Jr.

Margaret Durant Dunstan

Elizabeth Busbia Dyches

Edwin C. Eckles

Richard A. Fairey

Samuel Allen Fouche III

R. Thomas Fuller

Phil A. Gaffney

Glenda P. Gardner

Kevin Glass

Rhonda S. Graybeal

Alan K. Griffin

Daniel W. Hamilton

Robert W. Harn

Elizabeth Hargrove

J. Willard Hogan

David J. Hogg

Eric J. Holgate, R. Ph.

Jed W. Howington, M.D.

Sheila V. Kamath

James L. Kendrick

Catherine D. Knox

W. L. M. (Larry) Knox

Wyck A. Knox Jr.

Kaylon Lasser

Gardelle Lewis Jr.

Tim R. McGill

Juli Means

Grey Meybohm

Russell V. Mobley

Jason H. Moore

Preston A. Moss

Frank T. Mulherin

Thomas C. Poteet Jr.

Lessie B. Price

J. Larry Read

T. R. Reddy, P.E.

James (Jimmy) H. Rigsby Jr.

Joseph J. Rogers

Marty Rutkowski

Natalie Schweers

John R. Scott

M. Brannon Sell

Nan H. Shaefer

T. Stan Shepherd

S. Michael Shlaer, M.D.

Thomas E. Sizemore

Elaine Clark Smith

W. Craig Smith

R. Lee Smith Jr.

Randolph R. Smith, M.D.

Jeff P. Spears

William R. Thompson

Trish Thornhill

Anne D. Trotter

James R. Tyler

Fran S. Upton

J. Maxwell Vallotton

Jennifer Ward, M.D.

Mark J. Wills

William H. Woodward

Leslie Wyatt

Avis B. Yount, M.D.

38 University Health Care System

2008 Board of Directors

University Health Care Foundation

Page 41: UH_ANNUAL_REPORT2008

1818 Society Individual Members W. Franklin Abbott IIIJudge David H. AllardHildred M. AllardMr. & Mrs. Richard W. AllenRobert L. AllgoodMr. & Mrs. Andy AndersonSheila S. AshDr. & Mrs. Henry W. BaileyMr. & Mrs. Robin BailieMr. & Mrs. Jerry BaineGreg BakerAdrian BannisterAnnette B. BartonMichael BeardAlaine M. BethunePeter J. Bigham, M.D.Elizabeth B. BlanchardMr. & Mrs. Thomas M. Blanchard Jr.Ann BoardmanEdmund I. BoniewiczAngela J. BoswellMarilyn A. BowcuttRoseanne E. BowenMr. & Mrs. Chris BowlesCaroline BowlesCarter BowlesGrace BowlesKate BowlesDr. & Mrs. Mac A. BowmanMr. & Mrs. Wayne BraddyMr. & Mrs. Troy A. BreitmannMr. & Mrs. Remer Y. Brinson IIIPatricia BroadwaterMr. & Mrs. Perera A. Brodie IIIJune BroomeMr. & Mrs. Michael M. BrownRaymond D. BrownMr. & Mrs. Charles M. BrownMichele T. BrownCatherine B. BrownMr. & Mrs. Joel E. BryanDr. & Mrs. Henry G. BryantMr. & Mrs. Tommy D. BurnettMr. & Mrs. Edward L. BurrElizabeth B. ButlerPatricia A. CallahanMarsha CameronMr. & Mrs. Michael W. CarrollDr. & Mrs. David B. Carter

Rosemary A. CarterMr. & Mrs. Raymond G. Chadwick Jr.Dr. & Mrs. A. Bleakley Chandler Jr.John J. ChaseMr. & Mrs. William H. ColbertWilliam P. CopenhaverDonna CranfordDr. & Mrs. Paul E. Cundey IIIDr. & Mrs. Paul E. Cundey Jr.Warren A. DanielN. Kenneth DanielBarbara H. DavisHon. & Mrs. Hardie Davis Jr.Judith Davis-CrenshawJohnnie B. DawsonMr. & Mrs. Ed DeketeleareSusan B. DenisonFrank S. Dennis Jr.Frank S. Dennis IIIMr. & Mrs. Nicholas C. Dickinson Sr.Mr. & Mrs. G. David DowdThomas M. DozierMr. & Mrs. Tony DuceyMargaret D. DunstanGail D. ErlitzDorothy D. ErsinRev. & Mrs. Robert D. FainMr. & Mrs. Richard FaireyDouglas P. Farman, M.D.Dr. & Mrs. William L. Farr Jr.Oladapo O. Fawibe, M.D.Patricia H. FelderRebecca J. FerraroHelen C. FieldMr. & Mrs. Burlee R. Frazier Jr.Betty J. FrostMr. & Mrs. Phil A. GaffneyEvelyn A. GagnonDr. & Mrs. Gregory L. GayCharlie G. GinnMr. & Mrs. J. Brewster GivenQueenie M. GloverFrances P. GloverDeborrah June GranadeDr. & Mrs. Michael L. GraybealRhonda S. GraybealDr. & Mrs. Lowell M. GreenbaumMr. & Mrs. Alan K. GriffinRosanne GrubbsDrs. Marshall A. & Margaret F. Guill

Mr. & Mrs. Robert T. GuillebeauMr. & Mrs. Daniel W. HamiltonMr. & Mrs. Hugh L. HamiltonMr. & Mrs. Stanley C. HarkleroadDr. & Mrs. Harry T. Harper IIIMr. & Mrs. Louis C. HarrisMr. & Mrs. Randall W. HatcherMr. & Mrs. Michael W. HendersonMr. & Mrs. Jack D. HerringtonJoachim E. Hertel, M.D.Dr. Judson S. HickeyDr. & Mrs. Elige W. HickmanRev. & Mrs. Clyde Hill Sr.Mr. & Mrs. Eric J. HolgateDebra HoltonMary R. HowellMr. & Mrs. Kyle E. HowellDr. & Mrs. Jerry W. HowingtonDr. & Mrs. Jed W. HowingtonMr. & Mrs. David W. HudsonMr. & Mrs. James M. HullMarie W. JacksonMr. & Mrs. Warren F. Jenkins Jr.Martha F. JohnsonDr. & Mrs. Ray E. JohnsonCindy M. JohnsonAnna L. JohnsonMartha F. JohnsonMr. & Mrs. H. Bradford Jones Jr.Mr. & Mrs. Ridley W. JonesDr. & Mrs. M. Vinayak KamathMark R. Keaton, M.D.Gloria J. Kelley-LewisGail KellyMr. & Mrs. James KendrickDebra N. KennedyBarbara R. KienzleDr. & Mrs. Richard G. KimmelMr. & Mrs. Julian D. King Jr.Mr. & Mrs. Robert P. KirbyDr. & Mrs. William R. KitchensMr. & Mrs. Jefferson B. KnoxMr. & Mrs. W. L. M. Knox Jr.Mr. & Mrs. Wyck A. Knox Jr.Mr. & Mrs. Dessey L. KuhlkeDebra J. LambBetty R. LandenEric E. LarsonDr. & Mrs. Andrew A. LasserMr. & Mrs. John W. Lee

Foundation Donor List

While the following list recognizes individual gifts of $500 or more and business gifts of $1,000 or more in 2008, every gift, regardless of size, is appreciated and contributes to the mission of University Health Care Foundation. Every effort has been made to verify the accuracy of this listing. We apologize for any inac-curacies. Please report necessary changes to the Foundation.

392008 Community Report

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Michele P. LesterMr. & Mrs. Gerald LevyMelvin LevyJanice G. LewisMr. & Mrs. Gardelle Lewis Jr.L. Erin LivelyAnn M. LorenzMr. & Mrs. Edward LuckeyAlyson S. LulhamDr. & Mrs. Malcolm N. LuxenbergDr. & Mrs. Billy P. LynnMacMurray Family Charitable FundMr. & Mrs. Edwin R. MacuchElizabeth MacuchMr. & Mrs. Byron B. MangumMr. & Mrs. Brian MarksMr. & Mrs. Robert B. MartinChristine A. MartinMr. & Mrs. Gerald E. MatheisLorraine E. MaxwellMr. & Mrs. Larry McCrary IIIMr. & Mrs. Gary McElmurrayHelen B. McLean TrustDonald T. McNeillRobin D. MellesMr. & Mrs. E. G. MeybohmMr. & Mrs. John W. Mitchum Jr.Mr. & Mrs. Art MolineuxMr. & Mrs. Rade R. MomcilovicKristel L. MonaghanMr. & Mrs. Robert G. MoodyMr. & Mrs. Jason H. MooreMr. & Mrs. Brian J. Mulherin Sr.Mr. & Mrs. Louis Mulherin IIIMr. & Mrs. Charles A. MurphyDr. & Mrs. H. Anthony NealDoris I. NelsonGeorge NeumannMr. & Mrs. J. F. Norvell Sr.Mr. & Mrs. Charles T. NybakkenDr. & Mrs. Gregory M. OettingRobert E. Oliver, M.D.Ruth D. OrrMr. & Mrs. Julian W. OsbonMr. & Mrs. Robert C. Osborne Jr.Mr. & Mrs. Oliver W. OwensSusan F. PadgettBrian PattersonEdgar L. Perry IIMichael W. PopeMr. & Mrs. Dwight I. Pope Sr.Mr. & Mrs. Thomas C. Poteet Jr.Jane H. PresleyMr. & Mrs. Dennis E. PrimroseCharlotte E. RankinMr. & Mrs. J. Larry ReadRandy Ream

Diana S. ReesWesley C. ReeseMichele Y. RiceLisa C. RitchYolanda S. RobinsonWard B. Rogers, M.D.Mr. & Mrs. Joseph J. RogersMr. & Mrs. Mark C. RuscheJohn F. Salazar, M.D.Dr. & Mrs. Elwyn A. SaundersPamela M. SchaadeBarbara J. SchoenerMr. & Mrs. J. Noel Schweers IIIMr. & Mrs. John R. ScottTessie B. ScottDr. & Mrs. Edouard J. ServyDr. & Mrs. Charles F. Shaefer Jr.Dr. & Mrs. Kailash B. SharmaMr. & Mrs. T. S. ShepherdMr. & Mrs. Dayton L. SherrouseDr. & Mrs. S. Michael ShlaerJudy C. ShurtleffMr. & Mrs. Paul SimonMr. & Mrs. Patrick E. SizemoreMr. & Mrs. Thomas E. SizemoreMark T. Smith, M.D.Dr. & Mrs. Randolph R. SmithJames W. Smith Jr.Mr. & Mrs. R. Lee Smith Jr.Suzanne SpadeMr. & Mrs. David L. SpencerMs. Sheri D. SproatMarandapalli R. Sridharan, M.D.Anne M. SterlingMr. & Mrs. William P. Stevens Jr.Alice F. Stewart Trust FundM. Bert StoreyMr. & Mrs. Barry L. StoreyCarmen C. SummeyMr. & Mrs. Carl J. SurrettDr. & Mrs. Julian B. TanenbaumBelinda R. TankersleyMaj. &. Mrs. Charles Tarver Jr.Ellen C. TereshinskiDr. & Mrs. Paul M. ThaxtonTheresa E. ThomasMr. & Mrs. William R. ThompsonDonnie ThompsonMr. & Mrs. Mark ThornhillDiane I. ThorntonMr. & Mrs. William F. TooleDr. & Mrs. T. Barrett TrotterMr. & Mrs. James R. TylerMr. & Mrs. Herbert S. UptonMr. & Mrs. J. Maxwell VallottonDr. & Mrs. Philip R. VeazeyJennifer Vincent

Amy E. VincentThomas F. WalkerMarilyn WangsnesTeresa B. WatersDr. & Mrs. W. G. WatsonDeborah WhatleyDr. & Mrs. Richard R. Whitlock Jr.Evalyn S. WilkinsonBrenda N. WilliamsLeslie C. WilliamsDr. & Mrs. Don E. WilliamsonMartha B. WillsMr. & Mrs. Roy K. WilsonClay H. Wilson, M.D.Doug T. WilsonJ. Kim Wirsing, M.D.Patricia WomackMr. & Mrs. William H. Woodward Jr.Mr. & Mrs. Warren C. WoodwardMr. & Mrs. Weldon E. WyattLeslie WyattGertrude K. YoungKathryn B. Zeiler

1818 Society Business Members1 Hour Optical1st Medical Network/Consumers

Life Insurance Company302 Polo LLCA. B. Beverage Company Inc.ADS SecurityADSI Moving Systems/United Van

LinesAIG American General Insurance Co.All-Safe Industrial ServicesAmerisourceBergen Services CorpAT&TAugusta BackAugusta Cardiology Clinic, P. C.Augusta Chapter Inc.Augusta Chapter Quail UnlimitedAugusta Coca-Cola Bottling

CompanyAugusta First Bank & TrustAugusta GYN P.C.Augusta Oncology Associates, P.C.Augusta Plastic Surgery AssociatesBaine Enterprises, Inc.

DBA McDonald’sBalfour Beatty ConstructionBank of AmericaBenefit Coordinators Inc.BI-LO, LLCBlanchard & CalhounBlue Cross Blue Shield of GeorgiaBorder Bash Foundation

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Bowles Construction, Inc.Brown & Radiology Associates of

AugustaCardiovascular Associates of

AugustaCarter OrthodonticsChampions Retreat Golf ClubChandler Cardiovascular Clinical

Research, LLCCherry, Beckaert & Holland, L.L.P.Chick-Fil-A Inc. Augusta

ExchangeChurch of the Good ShepherdCIGNA Health CareClinton-Anderson Hospital Inc.Club Car Inc.Cogdell Spencer Charitable FundComputer Masters of AugustaComtura Networks Inc.Coventry Health CareCovidienCraneware, Inc.McDonald’sCrothall Services GroupCustom Prescription ShoppeDan Cook Associates Inc.Davis & Hadden, IncDillard’sDiversified Investment AdvisorsDPS Finishes IncDynamixEli Lilly & Company Grant OfficeElliott Davis, LLCErnst & YoungE-Z-GO Division of Textron Inc.First Bank of GeorgiaFirst Citizens Bank & TrustFive Star Moving Inc.Foundation For The CarolinasGary L. McElmurray Construction

Company Inc.Gator Cochran ConstructionGENESIS HEALTHGeorgia Bank & Trust CompanyGeorgia Bank Foundation, Inc.Georgia Cancer CoalitionGeorgia Power CompanyGold Mech Inc.Great-West HealthcareHang-Ups Inc.HDR Architecture Inc.Holy Trinity Philoptochos Society,

St. Anna’s ChapterHumana Inc.Husqvarna Outdoor Products Inc.HWJ Golf Tournament ProceedsInfoCrossing

Infor Global SolutionsIPSWITCH Inc.Ivan Allen CompanyJim Hudson Lexus, AugustaJon ‘Ric InternationalJulia W & William Hull

EndowmentKilpatrick Stockton, LLPKnology of AugustaKnox Charity Fund Inc.Knox Enterprises, LLPKnox FoundationLamar Alumnae AssociationLee Chira & AssociatesLexus Champions for CharityLogicalisMacy’sMacy’s FoundationMAU Inc. MR - MS TempsMCBS, LLCMcKesson Information SolutionsMcKnight Construction CompanyMedical Oncology Associates, P.C.Mercedes-Benz of AugustaMeybohm Commercial

Properties, LLCMeybohm RealtorsMonsanto CompanyMontag & Caldwell Inc.Morris TravelMorrison Health CareNational Breast Cancer

FoundationNephrology Associates, P.C.NextGenNorth Augusta Sertoma ClubNovo Nordisk Pharmaceuticals Inc.Obstetrics & Gynecology

Associaties of Augusta, P.C.Office MaxPaul S. & Carolyn A. Simon

Foundation, Inc.PCS Nitrogen AugustaPetsch Respiratory ServicesPhilips HealthcarePhoenix PrintersPrayon Inc.Principal MutualProcter & Gamble

Manufacturing CompanyPSS World Medical, Inc.Queensborough National Bank &

Trust CompanyQuest Diagnostics Matching Gifts

ProgramR. D. Brown Construction Inc.R. W. Allen & Associates Inc.

Reeves Construction Co.Regent Security ServicesRichmond Community Federal

Credit UnionRichmond Supply CompanySage Valley Golf ClubScana EnergyShirley H. and Benjamin Z. Gould

Family FoundationSiemens Building TechnologiesSims Appraisal ServicesSouthern Siding & Window Corp.Specialty Car CompanySprint Food StoresSRP Federal Credit UnionStorey Foundation Inc.Streeter Printing & GraphicsSunTrust - AtlantaSunTrust Bank Inc.Suntrust/Trusco

Capital ManagementSurgical Information

Systems, LLCTech SystemsThe Carpet ShopThe Spinning Gallery and

Nutrition Center, Inc.Toast Wine & BeverageTony Molini EndowmentTransportation Solutions

of Augusta LLCUnited HealthcareUniversity Primary Care IncVanguard Charitable Endowment

ProgramVascular Radiology AssociatesVolunteer Board of University HealthWachoviaWalmart (Evans)WellCareWindsor Jewelers Inc.WJBF News Channel 6Yon-Drake & Associates, Inc.

412008 Community Report

University Health Care Foundation

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1350 Walton WayAugusta, GA 30901

706/722-9011www.universityhealth.org