uf foundation’s donor relations advisory council 10.04.13
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Advice and ideas on donor relations and donor stewardship.TRANSCRIPT
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Ideas to Action
UF Foundation’s Donor Relations Advisory Council
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For those who are prepared…For those who are prepared…
…chaos brings opportunity
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• The willingness… even enthusiasm… to change EVERYTHING combined with the wisdom to understand what must NEVER be changed.
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Values• Respect — We value the thoughts and opinions
of others.• Accountability — We do what we say we will.• Integrity — We always do the right thing.• Stewardship — We express consistent and
genuine gratitude.• Excellence — We want to be the best.
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Trusted Advisor
What are the 5 MOST important things you must do to position yourself as a true Trusted Advisor to the donors you work with?
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Source Credibility
C + R + IS-O
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Web Of Value
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Extreme Customer Focus
VOD
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Moments Of Truth
Page 8
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MOT• What do you
think are the top 5 MOT for most donors?
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WOM
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K
N
L
SOT DWYSYWD FWYS S P/T GALMTTE
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THANK YOUIf you have any questions at all please do not hesitate to send a note or call.
My email address is: [email protected]
PLEASE connect with me on LinkedIn
Also, you might find value in the ideas I share in my blog. You can sign up for it at:www.blog.johnspence.com
Lastly, these slides have already been uploaded to:
www.slideshare.net/johnspence