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Unlocking The Automation Tools To Hire, Train, & Retain An All-Star Team

HR Automation

Select Photo-Graphics

www.selectphotographics.com.com

Select Photo-Graphicswww.SelectPhotoGraphics.com

Unlocking The Tools To Hire, Train, & Retain An All-Star Team

HR Automation

Meet The Smith BoysOverview

Entrepreneurs

Royals Fans

Automation Junkies

Infusionsoft Fanatics

Midwesterners

@

@spgraphics

•Owners of Select Photo-Graphics

•Owners of Text In Church

•16 Years In Business

•7 Full-time Employees

•40+ Seasonal Employees

Who Are These Guys Anyway

2012 Infusionsoft Industry Innovator Award

Select Photo-Graphics

2012 Automation Champions

Tyler Smith #ICON14

@

@spgraphics

My Corner Office

Tyler Smith #ICON14

@

@spgraphicsTyler Smith #ICON14

@infusionsoft

The Game Plan...

Application Hoops

Phone Interview

Group Interview

Welcome To The Team

Train For Success

Retain Your All-Stars

Feedback Loops

Q&A

3 Short Answer ?s

Text “ICON” to 816-482-3337

@

@spgraphics

Build Your All-Star Team In 5 Steps

HIRE

Infusionsoft Webform & Next Step Sequence

Application

Infusionsoft Tags & Next Step Sequence

Phone Interview

Infusionsoft Tags & Welcome Aboard Sequences

Onboard

Infusionsoft Webform & Next Step Sequence

Short Answer ?s

Infusionsoft Tags & Next Step Sequence

Group Interview

Tyler Smith #ICON14

@

@spgraphics

Application Hoops

45

Complete Phone Interview

36Group Interview73Complete 3

Short Answer

147Complete

Application

Select Photo-Graphics

Jump Through Hoops… Phone Interview

Group Interview

Application

3 Short Answer Questions

The ApplicationHoop #1

Create Webform

Create Next Steps Sequence

Tyler Smith #ICON14

We Don’t Read Them…

Select Photo-Graphics

The Application… Personal email

Next steps

Ask the right questions

Formal response from HR

3 Short Answer QuestionsHoop #2

Create Webform

Create Next Steps Sequence

Tyler Smith #ICON14

Yep…

3 Essays…

Select Photo-Graphics

3 Short Answer Questions… Personal email

Next steps

Ask probing questions

Formal response from HR

Automated Phone InterviewHoop #3

Create Tags

Create Next Steps Sequence

Create Rejection Sequence

@

@spgraphics

The Phone Interview

•Take FOR-EV-ER•Largely Ineffective

@

@spgraphics

Automated Phone Interview

Select Photo-Graphics

Automated Phone Interview… Tag pass or fail

Next steps or rejection

Record interview questions

Receive mp3 via email

Group InterviewHoop #4

Create Tags

Create Next Steps Sequences

Create RejectionSequence

@

@spgraphics

____

Solo Interviews

36 Total Labor Hours

1 Interviews / Hour

36 Interviews/..

@

@spgraphics

Group Interviews

3 Total Labor Hours

12 Interviews / Hour____36 Interviews

/..

Select Photo-Graphics

Group Interviews… Tag pass or fail

Onboard or rejection

Set dates & time fields

Set clear scoring system

Tyler Smith #ICON14

Yep…

3 Essays…

@

@spgraphics

Automated Hiring Process

45

Complete Phone Interview

36Group Interview73Complete 3

Short Answer

147Complete

Application

Tyler Smith #ICON14

Now the fun really begins!

Finally… They’re Hired

Text “ICON” to 816-482-3337

@

@spgraphicsTyler Smith #ICON14

@infusionsoft

Building An All-Star Team

Welcome Training Retention

Official HR stuffFriendly welcome emailsWow them

Video trainingLive trainingTest their knowledgeLong-term training

sequence

Thank you cardsBirthday giftsFeedback loopCheck in via email

@

@spgraphics

Welcome To The Team

Impression1

Official Acceptance Letter

Welcome Emails

Employment Forms

st

WOW BOX

Select Photo-Graphics

Welcome… Personal welcome emails

Wow box

Make a great 1st impression Acceptance letter from HR

Tyler Smith #ICON14

Video training is just plain smart…

Automated video training is brilliant Highly effective Measurable Repeatable

Training For Success

Live Training Sessions

Video Training Library Test Their Knowledge

Long-term Training Sequence

@

@spgraphics

Birthday Brownies

Retain Your All-Stars

Birthday Cards

Random Thank You

Cards

RandomGift Cards

@

@spgraphics

Automated Retention Plan

@

@spgraphics

The Magic Sauce

@

@spgraphics

Automate Your Hiring

HIRE

Infusionsoft Webform & Next Step Sequence

Application

Infusionsoft Tags & Next Step Sequence

Phone Interview

Infusionsoft Tags & Welcome Aboard Sequences

Onboard

Infusionsoft Webform & Next Step Sequence

Short Answer ?s

Infusionsoft Tags & Next Step Sequence

Group Interview

@

@spgraphics

Want My Rolodex?

Text PLEASE to 816-482-3337

Jack can handle it…

Tyler Smith #ICON14

Perfection first… Automation second. Discussion Time

Text “ICON” to 816-482-3337

Tyler Smith #ICON14

Tyler Smith #ICON14

Perfection first… Automation second. Discussion Time

Text “ICON” to 816-482-3337

Select Photo-Graphicswww.SelectPhotoGraphics.com

Unlocking The Tools To Hire, Train, & Retain An All-Star Team

HR Automation