two factor enrollment guide for supervisors · two factor enrollment guide for supervisors...

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Two Factor Enrollment Guide for Supervisors 7.15.2019 │ Produced by HITS │ This material contains confidential and copyrighted information. 1 Contents Prepare Your Computer for Enrollment ............................................................................................................................................... 2 Enroll Supervisor ............................................................................................................................................................................................ 2 Enroll Provider ................................................................................................................................................................................................. 4 Enroll Fingerprints ......................................................................................................................................................................................... 7

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Two Factor Enrollment Guide for Supervisors

7.15.2019 │ Produced by HITS │ This material contains confidential and copyrighted information. 1

Contents

Prepare Your Computer for Enrollment ............................................................................................................................................... 2

Enroll Supervisor ............................................................................................................................................................................................ 2

Enroll Provider ................................................................................................................................................................................................. 4

Enroll Fingerprints ......................................................................................................................................................................................... 7

Two Factor Enrollment Guide for Supervisors

7.15.2019 │ Produced by HITS │ This material contains confidential and copyrighted information. 2

Imprivata ID enables hands free authentication for providers while meeting DEA two-factor

authentication requirements for electronic prescribing of controlled substances (EPCS).

PREPARE YOUR COMPUTER FOR ENROLLMENT

Confirm your account and computer are ready to enroll providers:

Your computer must be Tap N Go enabled.

A FIPS-compliant fingerprint reader must be connected to your computer.

• Click system tray > Imprivata icon

If Enroll Authentication Methods is listed, your computer is configured to enroll providers.

If your workstation is not configured for enrollment, please contact help desk for further assistance.

ENROLL SUPERVISOR

You must enroll your authentication methods before you are able to enroll providers. If you are already

enrolled, skip to “Enroll Provider” page 4.

Before you can witness and attest to provider enrollment, you may need to enroll additional

authentication methods for witnessing. After you log in, if the enrollment utility shows any

authentication methods you haven't enrolled yet, ask your Imprivata Confirm ID administrator which

authentication methods are required in your role as a supervisor. For example, if fingerprint

authentication is required, enroll your fingerprints before you begin enrolling providers.

• Click system tray > Imprivata icon > Select Enroll Authentication Methods

• Tap in with badge or manually enter credentials

Two Factor Enrollment Guide for Supervisors

7.15.2019 │ Produced by HITS │ This material contains confidential and copyrighted information. 3

Follow the onscreen prompts to register your authentication methods

• Click Get Started > Tap badge

Confirmation screen appears. Your badge authentication method is enrolled.

Two Factor Enrollment Guide for Supervisors

7.15.2019 │ Produced by HITS │ This material contains confidential and copyrighted information. 4

ENROLL PROVIDER

• If you are already logged in, click Enroll providers

If you are not logged in:

• Click system tray > Imprivata icon

• Select Enroll Authentication Methods

• Tap in with badge or manually enter credentials

• Click Enroll providers

• Search for provider by username, first name, or last name

• Verify the providers government issued id (driver license, passport, or military id) and badge

Verifying government ID and witnessing two factor authentication enrollments is a regulatory requirement of the DEA. Supervised enrollments can be audited (DEA policy reference 1311.110).

• Click Continue

Two Factor Enrollment Guide for Supervisors

7.15.2019 │ Produced by HITS │ This material contains confidential and copyrighted information. 5

The name of the provider enrolling appears in the top left-hand corner.

Your name (Enrollment Supervisor) will appear in the bottom right-hand corner of the screen.

• Provider taps in with badge or manually enters credentials

The welcome screen appears.

• Click Get Started!

If provider has enrolled in Imprivata ID on their device, they will receive a serial number and token code.

If the provider is not enrolled, please refer to Imprivata Install tip sheet on 24/7 (Workplace Support >

Technical Support > Mobile Apps and Devices).

Two Factor Enrollment Guide for Supervisors

7.15.2019 │ Produced by HITS │ This material contains confidential and copyrighted information. 6

• Enter the 12-character serial number (not case sensitive)

• Enter the six-digit token code

• Click submit

Witnessing enrollment is required by the supervisor.

• Supervisor will tap badge to witness

Two Factor Enrollment Guide for Supervisors

7.15.2019 │ Produced by HITS │ This material contains confidential and copyrighted information. 7

When your Imprivata ID is successfully enrolled, the serial number appears on the screen.

• Click Done

ENROLL FINGERPRINTS

Two fingerprints, one on each hand, must be enrolled. A maximum of two fingers can be enrolled.

• Click left index finger

Two Factor Enrollment Guide for Supervisors

7.15.2019 │ Produced by HITS │ This material contains confidential and copyrighted information. 8

1. Place and hold left index finger on reader until green check mark appears, when prompted

place and hold left index finger a second and third time

2. Place and hold left index finger for testing

3. Click Done

• The supervisor will attest fingerprint by tapping badge

• Repeat with right index finger

If you click the wrong finger, re-click the finger you want to remove and continue as normal.

The provider will receive a confirmation e-mail after the enrollment is complete.

FOR MORE INFORMATION CONTACT: Hospital Help Desk │ Phone 913-945-9999│ Click MyIT icon on desktop