twitter workshop
DESCRIPTION
How to use and why use Twitter.TRANSCRIPT
@aogilvie Alex Ogilvie – workshop and gen chat on Twitter #stayawake
How to use
Why to use
Case studies
Extra tools
Why bother?Why bother?
Four techniques to get leads for sales:
1. Direct marketing2. Public Relations and Press Releases3. Advertising4. Word of Mouth
Lead > qualify > interpret needs > proposal > handle objections > close
MarketingMarketing
1. Direct marketingEmail newsletters – work!
2. Public Relations and Press ReleasesPRWEB & REALWIRE– both work!
3. AdvertisingSearch Engine Optimisation – works!Pay Per Click – works!
4. Word of MouthSocialising online – works!
It’ll never catch onIt’ll never catch on
Register at www.twitter.com
You’ll get an email – so follow the instructions
Make sure your password is a good one! Your good to go!
Complete your profile – share what you do, your interests & location
Upload a nice picture of you or your company logo
Getting startedGetting started
Follow and followersFollow and followers
1. To followSearch for names and interestsHit the follow button
2. To get followersComment on other tweetsFollow othersRepeat their tweets
Once your inOnce your in
Your first post…
Enter somethinginteresting….
“Hello world”
Easy wasn’t it.
PostingPosting
Replying:
If you want to reply to a post click the reply icon
@twittername will appear then add your text and enter
Re-Tweeting:
A useful way to share or support an opinion
Click the RT icon
You’ll be able to edit the post – so add what you think
How to engageHow to engage
DMing (or messaging):
If you want to send a private message then click the Message icon (Or DM)
It’s like chatting on Facebook.
But don’t accidentally hit the wrong buttonwhen replying!
And remember your recipient might make itpublic!
Private chatPrivate chat
Private chatPrivate chat
Hashtag:
Trends - tweeting about the same thingThey adopt a hashtag so that a topic can be followed#laterjools (Later with Jools Holland)
URL Shortening: Twitter only supports 140 charactersClever services shrink URLS to a handful of characters
TinyURLbit.ly
#moreinfo#moreinfo
Searching for people
The search facility on Twitter is good but could be better
So try things like Twellow (http://www.twellow.com/)
It lets you search by
name and by sector
FollowingFollowing
Finding Lord LucanFinding Lord Lucan
Journalist SearchJournalist Search
Finding lists of interesting people is a quick way to find interests
When someone is “on a list” their profile info shows it
So if you like them you might like the lists they are on
Twitter ListsTwitter Lists
Be interesting:Market infoComment on newsBe funny or at least show a personality
Engage:Chat back using ReplySupport using RT
Promotions:How about a free to enter competition
But basically follow others!
Attracting followersAttracting followers
From your Twitter account click on followers
And then choose those you want to remove
You can also BLOCK and REPORT followers
UnfollowingUnfollowing
Adding images is easy
All the popular media sharingsites allow sharing
Or you can take a snap on your phoneand load it directly
Or try Twitpic (http://www.twitpic.com/)
Pics and clipsPics and clips
TwitpicTwitpic
Tweetstats
Mentionmapp
Twerpscan
Hootsuite
Tweetdeck
ToolsTools
A plethora of stuff!
Tweetstats:
when
how often
typesof activity
mentionmapp:
Whoengages
And aboutwhat?
(stability?)
mentionmapp:
Hashtagactivity
Twerpscan:
What doyour followers
do?
Hootsuite:
Allyour socialnetworks
in one place
Tweetdeck:
The best & easiest way to
Manage Twitter
(and a few others)
TweetdeckTweetdeck
Tweetdeck:
multiple accountsand much more
Auto URL short’gSearch
Pics/videosFacebook
TweetdeckTweetdeck
Search
Engage
Automate
Sales and marketingSales and marketing
A look at a few examplesand a few case studies
Customer engagementCustomer engagement
Do BTCare?Do BTCare?
Porridge engagementPorridge engagement
Push promotionPush promotion
Target prospects bygeography
Targeted searchTargeted search
Automateyour posts from your blog
AutomationAutomation
Twitter versus Facebook versus LinkedIn?
for Twitter: rapid, b2b & b2c market toolagainst Twitter: very spammy, noisey
for Facebook: rich, engaging, b2c greatagainst Facebook: poor for b2b, privacy
for LinkedIn: focussed, b2b idealagainst LinkedIn: getting spammy
What’s the best?What’s the best?
SummarySummary
Getting sales leads…
1. Direct marketing
2. Public Relations and Press Releases
3. Advertising
4. Word of Mouth For all of the above