Tucson Alternator Tucson Alternator ExchangeExchange

TAE is Dedicated to Outstanding TAE is Dedicated to Outstanding Service, Technical Leadership and Service, Technical Leadership and Excellence in the Re-Manufacturing Excellence in the Re-Manufacturing of Alternators and Starters.of Alternators and Starters.

We are Committed to providing We are Committed to providing Quality and Value to All our Quality and Value to All our Customers!Customers!

Together ,Together ,we can make a positive we can make a positive

difference in our bottom line difference in our bottom line profit! $$profit! $$

We are asking for your help We are asking for your help to control the rising rate of to control the rising rate of alleged warranty returns.alleged warranty returns.

The slide presentation you are about The slide presentation you are about to see was put together to help give to see was put together to help give you a better understanding, visually, you a better understanding, visually, of what we will not accept as a of what we will not accept as a warranty.warranty.

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These first 2 units are OEM cores sent in as defects…These first 2 units are OEM cores sent in as defects…

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One more example of an OEM core. Take a look at the marking…

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These are of another manufactures product…These are of another manufactures product…

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2 more pictures of another manufactures product…2 more pictures of another manufactures product…

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Majority of all the warranty Majority of all the warranty units we are receiving have units we are receiving have no return forms filled out.no return forms filled out.

All warranties All warranties must must have have the return form completely the return form completely filled out…filled out…

The return form is attached The return form is attached on the box flap of every on the box flap of every box…box…

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These next 7 pictures These next 7 pictures are examples of units are examples of units

that are not TAE that are not TAE product.product.

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This example is abuse: Not only is it not a This example is abuse: Not only is it not a TAE product, cutting the shaft off makes this TAE product, cutting the shaft off makes this

core of no value…core of no value…

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We receive many starters We receive many starters that have broken ears and that have broken ears and cracked housings.cracked housings.

These units are not defective These units are not defective and would only be given ½ and would only be given ½ core credit $core credit $

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Over tightening or Over tightening or using air impact guns using air impact guns are usually the cause are usually the cause here…here…

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Oops! Oops! More Over More Over Tightening….Tightening….

The next 3 The next 3 pictures are pictures are an example of an example of a hungry a hungry flywheel…flywheel…

They can eat They can eat up a drive up a drive quickly!!!quickly!!!

Hit any key to continue…Hit any key to continue…Half of the drive gear is gone.Half of the drive gear is gone.

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fill out the fill out the return form. return form. We all want We all want

to know what to know what happened happened

here…here…

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When an When an alternator is alternator is subjected to subjected to

this much this much dirt it will fail dirt it will fail every time.every time.

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Warranties cost everyone time and Warranties cost everyone time and money.money.

So please check your warranties carefully So please check your warranties carefully before you give credit on a unit that will be before you give credit on a unit that will be rejected.rejected.

Also, It is a must to have all return forms Also, It is a must to have all return forms

filled out completely.filled out completely.

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so much for taking the time to so much for taking the time to watch this presentation!watch this presentation!

We appreciate your business We appreciate your business and look forward to serving you!and look forward to serving you!