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Prepared by Aon Hewitt Retirement & Investment Trustee Effectiveness Webinar 21 November 2017 Paul McGlone, Susan Hoare and Vanessa Jaeger

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Page 1: Trustee Effectiveness Webinar - · PDF file2 Aon Hewitt | Retirement & Investment 21 November 2017 Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority

Prepared by Aon Hewitt Retirement & Investment

Trustee Effectiveness Webinar 21 November 2017

Paul McGlone, Susan Hoare and Vanessa Jaeger

Page 2: Trustee Effectiveness Webinar - · PDF file2 Aon Hewitt | Retirement & Investment 21 November 2017 Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority

1

Aon Hewitt | Retirement & Investment

21 November 2017

Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.

Introduction & Agenda

Susan Hoare

Principal

Paul McGlone

Partner

Vanessa Jaeger

Senior Consultant

Our latest research 1

Expectations of the Pensions Regulator 2

Questions 3

Page 3: Trustee Effectiveness Webinar - · PDF file2 Aon Hewitt | Retirement & Investment 21 November 2017 Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority

2

Aon Hewitt | Retirement & Investment

21 November 2017

Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.

Role of the Chairperson

60

40

85

15

0

10

20

30

40

50

60

70

80

90

100

Challenge the status-quo No change

Perc

ent

Control group Encouraging chair

96

4

96

4

0

10

20

30

40

50

60

70

80

90

100

Challenge the status-quo No change

Perc

ent

Control group Encouraging chair

Trustee sample General sample

Page 4: Trustee Effectiveness Webinar - · PDF file2 Aon Hewitt | Retirement & Investment 21 November 2017 Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority

3

Aon Hewitt | Retirement & Investment

21 November 2017

Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.

Meeting Framework

0

100

200

300

400

500

600

Urgent itemsarising in last two

weeks

Long termstrategy-

generating ideas

Long termstrategy- develop

solutions andexecute

Agreeing lastmeeting minutes

Individual memberproblems

Business as usualstandard items

Any otherbusiness

Trustee sample

Page 5: Trustee Effectiveness Webinar - · PDF file2 Aon Hewitt | Retirement & Investment 21 November 2017 Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority

4

Aon Hewitt | Retirement & Investment

21 November 2017

Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.

Between Meeting Organiser

Trustee

meeting

The time

between

meetings

1. Minutes issued and

signed off digitally

2. Action log issued

3. Conform flexi team(s)

4. Deadlines and project

plans approved

1. Exploration team(s)

investigate strategy

2. Progress implementation

of strategy

3. Flexi team progress any

new or ongoing items

1. All teams (exploration

team, implementation

team and flexi team)

feedback in advance of

next meeting

1. Conflict form

2. Actions for the meeting

3. Information from

advisers

1. Minutes from last meeting

2. Actions

3. Key decisions on the

agenda

4. Reminder of conflict form

1. Sign conflict form

2. Raise AOB

3. Urgent items “ ”

The more work done outside

meetings will make time

together more effective

Source: Trustee quote from research findings

Page 6: Trustee Effectiveness Webinar - · PDF file2 Aon Hewitt | Retirement & Investment 21 November 2017 Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority

5

Aon Hewitt | Retirement & Investment

21 November 2017

Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.

Sub-Committees or Flexible Teams

40

60

0

10

20

30

40

50

60

70

80

Pick the existing team Pick your own team

Perc

ent

27

73

0

10

20

30

40

50

60

70

80

Pick the existing team Pick your own team

Perc

ent

Trustee sample General sample

Page 7: Trustee Effectiveness Webinar - · PDF file2 Aon Hewitt | Retirement & Investment 21 November 2017 Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority

6

Aon Hewitt | Retirement & Investment

21 November 2017

Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.

Devil’s Advocate

86

14

93

7

0

20

40

60

80

100

Yes I will take thiscomment into account

No I will not pay attentionto this comment

Perc

ent

One person Group

78

22

88

12

0

20

40

60

80

100

Yes I will take thiscomment into account

No I will not pay attentionto this comment

Perc

ent

One person Group

Trustee sample General sample

Page 8: Trustee Effectiveness Webinar - · PDF file2 Aon Hewitt | Retirement & Investment 21 November 2017 Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority

7

Aon Hewitt | Retirement & Investment

21 November 2017

Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.

Make up of an effective trustee board

Source: http://www.thepensionsregulator.gov.uk/docs/21st-century-trusteeship-governance-discussion-2016.pdf

Page 9: Trustee Effectiveness Webinar - · PDF file2 Aon Hewitt | Retirement & Investment 21 November 2017 Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority

8

Aon Hewitt | Retirement & Investment

21 November 2017

Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.

Latest Campaign

Launched September 2017: 10 themes

Good governance

Clear roles and responsibilities

Clear purpose and strategy

Competence and integrity

Upskilling and training

Managing advisers and providers

Managing conflicts of interest

Managing risk

Meetings and decision-making

Value for members

21st Century Trusteeship

Raising the standards

of governance

Page 10: Trustee Effectiveness Webinar - · PDF file2 Aon Hewitt | Retirement & Investment 21 November 2017 Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority

9

Aon Hewitt | Retirement & Investment

21 November 2017

Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.

Questions

?

Page 11: Trustee Effectiveness Webinar - · PDF file2 Aon Hewitt | Retirement & Investment 21 November 2017 Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority

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Aon Hewitt | Retirement & Investment

21 November 2017

Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.

More information

Trustee effectiveness web hub:

http://www.aon.com/unitedkingdom/retirement-investment/trustee-effectiveness/

Paul McGlone Susan Hoare Vanessa Jaeger

Partner Principal Senior Consultant

+44 (0) 1727 888 613 +44 (0) 117 900 4441 +44 (0) 1727 888 230

[email protected] [email protected] [email protected]

Page 12: Trustee Effectiveness Webinar - · PDF file2 Aon Hewitt | Retirement & Investment 21 November 2017 Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority

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Aon Hewitt | Retirement & Investment

21 November 2017

Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.

Aon Hewitt Limited

Aon Hewitt Limited is authorised and regulated by the Financial Conduct Authority.

Registered in England & Wales No. 4396810

Registered office:

The Aon Centre | The Leadenhall Building | 122 Leadenhall Street | London | EC3V 4AN

To protect the confidential and proprietary information included in this material, it may not be disclosed or provided to any

third parties without the prior written consent of Aon Hewitt Limited.

Aon Hewitt Limited does not accept or assume any responsibility for any consequences arising from any person, other than

the intended recipient, using or relying on this material.

Copyright © 2017 Aon Hewitt Limited. All rights reserved.