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(True) Converged Infrastructure – How to transform your challenge into business outcomes ? Romain JONCOUR – LANexpert Julien DAUCOURT – State of Jura Sylvain RAGAB – Swisscom June 2015

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Page 1: (True) Converged Infrastructure How to transform your ...documents.swisscom.com/product/1000174-Internet/... · (True) Converged Infrastructure – How to transform your challenge

(True) Converged Infrastructure – How to transform your challenge into business outcomes ?

Romain JONCOUR – LANexpert

Julien DAUCOURT – State of Jura

Sylvain RAGAB – Swisscom

June 2015

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>(R)evolution

> Vblock: Born to change IT and deliver value to business

> State of Jura: Business & Specificities

> From State of Jura 1.0 to State of Jura 2.0

> Q/A & Discussion

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Agenda

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Our World is Changing (really) Fast

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(R)evolution

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Something has changed the rules

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(R)evolution

The world’s largest accommodation

provider, owns no real estate

The world’s most popular media

owner, creates no content

The world’s largest taxi

company, owns no vehicles

The most valuable

retailer, has no inventory

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(R)evolution

> Hyper Digitalization

– Cloud

– Big Data / Analytics

– IoT

– Social Media

0

20

40

60

2014 2015 2016 2017 2018 2019 2020

Data Growth (ZB)

Connected Device (Billions)

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dd

/mm

/yyy

y

6

Swis

sco

m, F

oli

enb

ibli

oth

ek

(R)evolution

> Digital Darwinism era

– “It’s not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change”

Darwin

– “Digital Darwinism shows the phenomenon appearing when technologies and society evolve faster that capacity to adapt”

Brian Solis

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> Nothing better than example

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(R)evolution

February 1997

28B$

January 2012

Bankrupt

August 2012

1B$

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> Need to Reinvent our Business

– By leveraging value of (legacy) data

– By accelerating Cloud Adoption

– By deploying automation Software Layer

– By redefining core Applications

– By using social media as new value creation vector

(R)evolution

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(R)evolution

Business

Infrastructure

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(R)evolution

Infrastructure

Business

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> (R)evolution

>Vblock: Born to change IT and deliver value to business

> State of Jura: Business & Specificities

> From State of Jura 1.0 to State of Jura 2.0

> Q/A & Discussion

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> Today’s IT

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Vblock: Born to change IT and deliver value to business

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> Today’s IT

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Vblock: Born to change IT and deliver value

IT BUDGET

70% 20% 10%

New hardware investments

New software investments

Maintaining operations cost

Compute Storage Network Virtualization Application

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Vblock: Born to change IT and deliver value

> Today’s IT

New Application / Infrastructure Deployment

Virtualization

Server

Storage

Network

SW

SW

SW

SW

- Test - Operate - Update

- Test - Operate - Update

- Test - Operate - Update

- Test - Operate - Update

Patc

hin

g &

u

pg

rad

e

Innovation

Maintenance

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Vblock: Born to change IT and deliver value

> Tomorrow’s IT

New Application / Infrastructure Deployment

Virtualization

Server

Storage

Network

SW

SW

SW

SW

- Test - Operate - Update

Patc

hin

g &

u

pg

rad

e

Maintenance

Innovation

VCE Vision Intelligent Operations

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Vblock: Born to change IT and deliver value

> Tomorrow’s IT MANAGED

ENGINEERED

MANUFACTURED SUPPORTED

SUSTAINED

AS ONE PRODUCT AS ONE PRODUCT

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Vblock: Born to change IT and deliver value

> Tomorrow’s IT

5X FASTER TIME FOR

NEW SERVICES

50% REDUCTION OF ANNUAL

DATA CENTER COSTS

4X FASTER TIME TO

DEPLOYMENT

96% REDUCTION IN

DOWN TIME

160 days down to 40

79% less staff effort

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> Tomorrow’s IT

69% Less vSphere Licenses

Almost 72% REDUCTION OF ANNUAL

DATA CENTER COSTS

59% Less Servers

From 122 to 50 ESX

Multi Workloads

From 196 to 60 licenses

69% less maintenance cost

Less RU, KWh, m2, etc.

Less Managed Services

Less Licenses maintenance cost

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> (R)evolution

> Vblock: Born to change IT and deliver value to business

>State of Jura: Business & Specificities

> From State of Jura 1.0 to State of Jura 2.0

> Q/A & Discussion

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State of Jura Business & Specificities

> Specificities Overview

– 2 DC’s (40km far away)

– 2 ways owner Fiber Chanel between our DC’s

– more than 80 Remote Sites

– 75% users on our dark fiber, 25% DSL

– 250 Servers (80% virtualization rate)

– 50 physical / 200 vm’s

– 80 Tb Global Storage (NAS, SAN, excl. vBlock)

– 1’800 users (AD Accounts) but 1’200 simultaneous

– 1’600 Computers, 400 Laptops (before project)

– 30 FTE’s in our IT Team

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State of Jura Business & Specificities

> Technologies Overview

– Cisco WAN (renewed before VDI Start in 2013)

– Cisco MDS SAN Switches

– Cisco Wireless

– Nortel and Cisco VOIP (70/30)

– Juniper Firewalls

– EMC SAN CX4-240 and VNXe 3300

– ESX Infratructure based on vmware products

– Horizon, View, Mirage, ThinApp and AppVolume

– Microsoft AD, Exchange, SQL, SCOM, Oracle AIX, Linux Debian, Host

– Avamar Backup (with DataDomain)

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State of Jura Business & Specificities

> Sourcing Model

– A couple of Major projects but grow fast and well

– Network Migration (Nortel to Cisco)

– Directory Migration (Novell to Microsoft)

– DC Move

– Small Team

– Poor Knowhow on Specific Technologies intern, but Good Maturity Globaly with sourcing Model

– Externs technical skills mandatory

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> (R)evolution

> Vblock: Born to change IT and deliver value to business

> State of Jura: Business & Specificities

>From State of Jura 1.0 to State of Jura 2.0

> Q/A & Discussion

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From State of Jura 1.0 to State of Jura 2.0

> Meet business needs

> Users expectations

> Standardize and rationalize

> Mobility (in/out)

> Licenses cost optimization (concurrent users)

> Increase OS Migration Rhythm’s (EA)

> Management and Deployment Simplification

> Increase Security overall

> Decrease Downtime and reduce technical travel time

> Green IT

> Intern Study and VDI Assessment

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From State of Jura 1.0 to State of Jura 2.0

> Traditional or Converged Infrastructure ? (Y2013)

> Time to reconsider the existing ?

> Choice for the future !

> Agility (grow fast and well)

> Avoid complexity

> No support ping pong (Sourcing Model)

> OPEX vs CAPEX

> VCE ADN

> Intern Study on the Converged Infratructure Thema !

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From State of Jura 1.0 to State of Jura 2.0

> Converged Infrastructure Study (Y2013)

> SWOT

> Sales

> Market players

– vBlock, FlexPod, Dell vStart, Hitachi and HP

> Interests of the Model

– Fast deployment, better Availability, lower Cost and Less Staff

> Cost Distribution (CAPEX, OPEX)

> Try And Buy with LANexpert !

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From State of Jura 1.0 to State of Jura 2.0

> Try And Buy with LANexpert

> 3 months duration

> VDI Test on vBlock Infratructure

> Fast Deployed Infrastructure

> One Day for the LCS Completion

> Less than 2 months and Infrastructure was Up and Running

> One week and VDI Infrastructure was Up and Running

> Converged Infrastructure and VDI Validated

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From State of Jura 1.0 to State of Jura 2.0

> Our Project realities

> 1’000 migrated users

> 700 Wyse P25 “Thin clients” in use

> 300 Mirage Computers (PC’s and Laptops)

> 220 ThinApp Packages

> 150 Mirage Application’s Packages

> 3 Gold Images (standard, specific and learning)

> Police Migration about 100 users in a night (no user impact)

> 60% completed now, 75% end of july

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From State of Jura 1.0 to State of Jura 2.0

> Capex (Global)

Infrastructure

56%

Licences

26%

Applications

Virtualisation

11%

Infrastructure

Support

4%

Learning

2%

Divers

1%

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From State of Jura 1.0 to State of Jura 2.0

> OPEX (Global)

> Too early to tell about …

> New Operational mode “Converged”

> Optimization processes and people

> Maturity increasing

> Let’s be honest during project phase

> Incidents decreasing

> users satisfaction increasing

> Very good feeling

> Next step OPEX Optimization

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From State of Jura 1.0 to State of Jura 2.0

> VCE & Vblock Experience seamlessly

– Technical presales was good, completed by LanExpert

– Poor VCE Sales experience at the beginning (Y2012), but now pretty good

– Project side by LanExpert (no direct sales)

– Youth experience at the beginning and now very good

– Very good performance, no surprise

– VCE Support now good, lacked experience at the beginning

– follow the sun effect (cases transition)

– ping-pong effect, on the VDI Support side

– 8 Call’s opened, only for «optimization»

– Stability, no downtime

– Dedicated Customer Advocate

– Solution Monitoring, VisionIO now integrated

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From State of Jura 1.0 to State of Jura 2.0

> Grow fast and easy (basic infrastructure)

> Stability, no downtime

> Software Upgrades during business hours (without downtime)

> RCM Upgrades, contractually !

> Cloud Ready

> The Major Complexity is to integrate the Convergence

– Processes and team (work together)

> Repeat ? Yes, Just do IT !

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Before Q/A…

> Cloud & Datacenter Services Overview

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> (R)evolution

> Vblock: Born to change IT and deliver value to business

> State of Jura: Business & Specificities

> From State of Jura 1.0 to State of Jura 2.0

>Q/A & Discussion

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Agenda