troubleshooting

34
Troubleshooti ng Quick Fixes and Connectivity

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This presentation is designed to provide Sunnyside School District employees with basic troubleshooting tips to help with instructional technology.

TRANSCRIPT

Page 1: Troubleshooting

Troubleshooting

Quick Fixes and Connectivity

Page 2: Troubleshooting

Your District TLC (Z:) Drive

• Click on "Computer" in your start menu.

• Click "Map Network Drive"

• Select the Z: Drive

• Under "Folder" type in \\admin\tlc$

\\admin\tlc$

Page 3: Troubleshooting

Which one are you?

Page 4: Troubleshooting

Troubleshooting

Student Computers Teacher Computers

Page 5: Troubleshooting

Power

Display Buttons-Security-Orientation-Tablet

Wireless

Card Reader

NOTE: There Is NO availableDisc drive

Page 6: Troubleshooting

Wireless

Page 7: Troubleshooting

Check WIFI Connection

• For Windows 7- The Basics • Click on Bars  • Open Network & Sharing

Center  • Make sure your

LessWires2003 or SUSD Network is Connected

Page 8: Troubleshooting

Connection Problems?• Is the antenna switch turned on? • What is your signal strength? •  Are you connected to

LessWires2003? • Are teachers in other classrooms

having connection problems? • Have you logged off and tried to

reestablish connections?

Good Very Bad

Page 9: Troubleshooting

For Windows 7o Right Click Barso Open Network &

Sharing Centero  Click Less Wires

2003o Click on "Wireless

Properties"o Make sure that the

FIRST and the LAST boxes are checked

Check WIFI Permissions

Page 10: Troubleshooting

For Windows 7 o From the same"Wireless

Properties" box, click on the "Securities" tab at the top of the page.

o Click on the "Advanced Settings“ button.

o Make sure that the first button "Specify authentication mode“ is checked.

o The setting box should list "User or Computer Authentication"

Permissions (Con't.)

Page 11: Troubleshooting

WIFI - Student Computer

Check wireless switch

Right Click wireless in taskbar

1.

2.  Still nothing?     Hold Fn key down, push F5

4.

Try connecting or reconnecting to Lesswire2003

3.  

Page 12: Troubleshooting

Back-up Plan: The Ethernet Cable

Page 13: Troubleshooting

Missing Files- Teacher• Missing drives and files are

often the result of connection problems.

 • You can see if you are

missing system drives by clicking "My Computer"

 • Connections can be

repaired by restarting your computer while you are connected to the blue Ethernet cable.

Page 14: Troubleshooting

Missing Files - Student Computers

• For Students, missing  files and programs are often the result of connection problems.

• Connections can be repaired by restarting your computer while you are connected to the blue Ethernet cable.

Page 15: Troubleshooting

Backup your Files!

Page 16: Troubleshooting
Page 17: Troubleshooting

Your Local Disk (C:) Drive • Create a folder for

your files by clicking "New Folder".

• This is where you can store all of the files that you would like to take home.

• Another option is to use a USB or “flash” drive

Page 18: Troubleshooting

USB Eject

Page 19: Troubleshooting

USB Eject -Student ComputerClick Once on iconClick on "Safely remove mass storage device"

Page 20: Troubleshooting

Virus Scan• Virus Scan

oGreen means Good

oOrange DOESN’T always mean Bad. It may just mean you need an update.

Page 21: Troubleshooting

Sound

Page 22: Troubleshooting

Sound - Student Computer

Right Click on Realtek HD Audio Manager, select Volume Control

Make sure "Mute all" is unchecked, adjust volume as needed

Page 23: Troubleshooting

Display Buttons

Power Button

Power Button LOCK

Security – equivalent to Ctrl Alt Del

Orientation

Settings

Page 24: Troubleshooting

Troubleshooting Resources

• PowerPoint, Troubleshooting Guide and Posters/Lesson Plan ideas can be found on the TLC drive under the "Troubleshooting" folder

Page 25: Troubleshooting

The One to One Classroom...

Page 26: Troubleshooting

"Back to the Future" Activity

• GoalsoTo expand and clarify the vision of what the One to One initiative is all about

oTo identify opportunities and avenues for focused improvement

oTo guide purposeful actions and reduce wasted efforts

Page 27: Troubleshooting

Your "One to One" classroom 2012What will it look like?

Page 28: Troubleshooting

• Collaborative "White Board"  • Click on the link to try it out... •  http://dabbleboard.com/draw/famccormick/12112 Click Here to try Dabbleboard 

Page 29: Troubleshooting

Now YOU try it!

• Select ONE PERSON from your team to start a board

• Go to www.dabbleboard.com • Click on "Get Started" •  Select "Invite Others"• Enter emails for each of the other

people in your group.• Check "Junk email" folder

Page 30: Troubleshooting

Use Your Interactive Board to...

• PROJECT THE FUTURE- Circa 2012 • Draw a picture of what the perfect class

might look like     

• Describe what someone would see in your perfect "One to One" classroom.

Page 31: Troubleshooting

"Looking Back" from the Future

• Click on the "Add Page" link at the top of your board  • Imagine yourself "looking back" from your perfect "One to

One" classroom. • Talk in the "past tense"

 • Think about the issues, conversations, student, teacher

and district work that made it all possible. • List some of the most important events that took place to

make your perfect class.

Page 32: Troubleshooting

Send us your Dabbleboard!

• Click the "Save Online" icon  

 • Click on the "Share+Chat"

button 

•  Select "Invite Others" button

 • Enter my email...

o [email protected]

Page 33: Troubleshooting

Vision Training

Coming Attractions

- Once we know the timeline for deployment

Page 34: Troubleshooting

AZTech Standards

Coming Attractions

Click to view the current AZ Technology Standards

Student Projects- Specific projects that integrate AZTech Standards for the 5th grade