TRGPakistan LTD

The Resource Group

Introduction The Resource Group (TRG) Pakistan is the country’s largest provider of BPO

services

Today, TRG Pakistan is over 1,200 employees strong and counting.

Its team of professionals is providing several Fortune 1000 companies with unparalleled support across Contact center, IT services, Finance & other back office functions.

It is amongst the top 30 public companies in Pakistan and has performed the largest equity raising at Karachi Stock Exchange in the past decade.

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• TRG Pakistan Limited is a Pakistan-based company.

• The Company is engaged in directly and/or indirectly acquire, manage and/or maintain the business of

Telephone answering service

Call centers

Business process outsourcing services

Information technology related services

Through its subsidiary, the Resource Group International Limited (TRGIL), the Company has acquired call centers in North America, Africa, and Europe

Vision

Brilliant minds working together as one enterprise to deliver best-in-class technology enabled solutions.

Mission

To be the absolute leader in providing BPO Solutions, delivering exceptional value to our clients through high performance teams.

Key Statements

It became the first listed IT-enabled services company of Pakistan.

Company was incorporated in 1999 in Lahore.

TRG provides Telephone answering service, Call centers, BPO services, Information technology related services directly or in direct.

TRG Pakistan LTD is the holding company of TRG International LTD.

Country of Establishment

TRG Pakistan set up its operations in 1999 by establishing a contact center in Lahore with a total strength of 50 employees.

Now they have 4 locations in Karachi and Lahore –Pakistan’s largest cities and financial centers.

Address of Head Office

7th Floor, Block - BFinance and Trade Centre Shara-e-Faisal

Karachi

Tel: +92-213-111-874-874

Fax: +92-213-566-1508

Chairman of The Board

Earlier, Zia was the Founder, Chairman and CEO

of Align Technology

Previously, Zia held positions in investment

banking and consulting at Morgan Stanley and

McKinsey & Company respectively.

Zia is the non-executive Chairman of the Boards

of two publicly traded TRG portfolio companies,

and also maintains several private board

positions.

Zia received his

undergraduate degree from Columbia University

in Economics and Computer Science

his MBA from Stanford University

Zia Chishti

Founding Partner, Chairman

and CEO of The Resource

Group

Board of Directors

Hasnain Aslam(SENIOR PARTNER & CIO)

Mark Ayling(MANAGING DIRECTOR)

Zia Chishti(SENIOR PARTNER & CHAIRMAN)

Pat Costello(MD & GENERAL COUNSEL)

Nadeem Elahi(MANAGING DIRECTOR)

Hassan Farooq(GROUP HEAD OF FINANCE)

Shuja Keen(MANAGING DIRECTOR)

Mohammed Khaishgi(SENIOR PARTNER & COO)

Board of Directors

Raza AliDirector Architecture

Fahad ShameemDirector Sales & Business Development

Rahim LalaniExecutive Director

Income Statement

2013 2012 2011

Total revenue 14,734 10,325 10,219

Total operating

expense15,897 11,412 11,094

Net income before

taxes(1,309) (1,288) (1,070)

Net income after

taxes(1,151) (1,307) (1,110)

In millions of PKR

Balance sheet2013 2012 2011

Total assets 12,309 5,161 4,537

Total liabilities 11,003 8,321 6,905

Total equity 1,305 (3,160) (2,368)

Total liabilities &

shareholders'

equity

12,309 5,161 4,537

In millions of PKR

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