trends in human resources: managers as career consultants? rachelle gagnon mba, chrp
TRANSCRIPT
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Trends in Human Resources:Managers as Career Consultants?
Rachelle Gagnon
MBA, CHRP
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Intro
• Retention – link to management
• Management training
• Managers competencies (EQ)
• Career Development
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Career Counselling
• Career counseling, career guidance and career coaching are similar in nature to other types of counseling or coaching, e.g. marriage or psychological counseling. What unites all types of professional counseling is the role of practitioners, who combine giving advice on their topic of expertise with counseling techniques that support clients in making complex decisions and facing difficult situations. The focus of career counseling is generally on issues such as career exploration, career change, personal career development and other career related issues.
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Career Development
In organizational development (or OD), the study of career development looks at:
•How individuals manage their career within and between organizations and,
•How organizations structure the career progress of their members, it can also be tied into succession planning within some organizations.
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Manager’s Skills Set
• Client focus
• Results orientation
• Teamwork
• Communication
• Valuing people
• Developing others thru coaching and mentoring
(National Research Council of Canada)
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HR Buzzwords
• Coaching
• Leadership development
• Talent Management
• Right fitting
• Career Development
• Career Transitioning
• Career Management
• Key Person Replacement Strategy
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Boston Consulting Group
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What is Managing Talent?
• Attracting, developing and retaining all individuals with high potential
• Implement programs to enable talent affiliation and development
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What is Improving Leadership Development?
Leaders are the role models and the PRIMARY DEVELOPERS OF PEOPLE
Organizations must define specific leadership models, assess leaders and design development programs
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Who is responsible for career development?
Managers or HR?
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Who will manage talent and develop leaders?
HR or Managers?
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• Training (few programs available)
• Access to qualified resources
• Access to evaluation tools
• Know how to make objectives and plans
How to develop talent / career development
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Case study – Assumption Life
• Leadership development program
• Manager training on setting objectives, performance management and training and development
• Talent Management Matrix
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Philosophy – Leadership Development
Career Accompaniment Program
• Don’t lead it
• Co-pilot– Access to evaluation tools
– Access to one on one interpretation and help in setting objectives
– Access to information on positions, requirements, education and training programs,
– Annual developmental plan
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Tools used to assess
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Talent Management Matrix(3x3 matrix)
Performance
Potentiel
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Conclusion:
Is career counselling a skill critical to managers?
YES!
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Is the career consultant the new ideal manager?
• Maybe…
• Definite link to HR and OD (organizational development)
• Can play important role to support HR or Management in developing career transition / career development programs / succession management / talent management matrix
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Questions