Trends Driving IT Disruption

Paul Sexton, CTO, Castleton Technologies

Our Solutions

DIGITAL

ENGAGEMENT

AGILE

CASTLETON.DIGITAL

AI

COMMUNICATION

MANAGER

BUSINESS

ESSENTIALS

HOUSING

CRM

MAINTAIN

COMMUNITY

OPERATIONAL

EFFICIENCY

REPORTING

CEDRM

DATA SERVICES

SCHEDULING

FINANCE

MANAGEMENT

FINANCIALS

P2P

SERVICE CHARGES

HOUSINGBRIXX

CLOUD & CORE

SERVICES

CLOUD

BUSINESS CONTINUITY

INFRASTRUCTURE

UNIFIED COMMUNICATIONS

SUPPORT

The Complete Solution

• Integrated products

• Digital Capability

• Deliverable in the Cloud

• Mobilisation of all products

• New offerings for smaller

Housing Associations

1. Multi Cloud Datacentres

2. AI Capabilities

3. Storage

Trends driving IT disruption

1. Multi-Cloud

Private Cloud -

Public Cloud – AWS / MS Azure / SaaS-

Salesforce

On Premises / Edge -

Reduces Risk

• Removes vendor tie-in

• Mitigates hardware failure

Castleton Datacentres

• Leading edge – hosts MS Azure

• Fastpath rapid data move facility

• Energy efficient

What if?

• IT Security policy SOC

Multi-cloud

2015 - ?1995 - 2015

5 software trends powering disruption

Apps

Middleware

(e.g. Java)

Operating

System

Virtual

Infrastructure

Physical

Infrastructure

Apps

Middleware

(e.g. Java)

Operating

System

Virtual

Infrastructure

Apps

Containers

(e.g.

Kubernetes /

Docker)

Clouds

• The rise of the Application Cloud

• Monolithic software architectures end

• De-productisation via micro-services

• Infrastructure shift to ‘serverless’

• Event-driven programming models

• Re-writing of software distribution rules

What are containers?

App 1

Bins/Libs

Guest

OS

App2

Bins/Libs

Guest

OS

App2

Bins/Libs

Guest

OS

Hypervisor

Host Operating System

App 1

Bins/Libs

App2

Bins/Libs

App2

Bins/Libs

Container Engine

Operating System

Infrastructure

Hypervisor based Virtualisation Container Virtualisation

Infrastructure

• Traditional Design

• Containers

• Virtualise the OS

• Identical development environments as production

• Kubernetes – Docker

•AI Capabilities

2. Artificial Intelligence

Artificial Intelligence (AI)

AI – Why use it?

• Reduce Costs

• Productivity gains

• Improves customer service

• Increases loyalty

• An enabler

Housing Solutions journey

11

May 2006

SupportService

Co-LocationP2P HousingBrixx

EDRMReporting Agile

BaaS &DRaas

ORIGINAL PRODUCTS NEW PRODUCTS

Pre 2010 2011 2012 2013 2014 2015 2017 2017

Daas

2018

AI

IncreasedDaaSProvision

2018

UnifiedComms

19/20

Social Housing will gain improved BI and enable:

• Maintenance & repairs teams to fix before fail

• Smarter energy management with IOT devices

• Efficient Asset Management

• Improved customer communication

• Enhanced data & data storage

Machine learning & IOT

• Storage

3. Storage

Unified Communications

Vodafone

DGHP Journey

May 2006

DGHP Formed

Infrastructure refresh proposed

DaaS

ORIGINAL INFRASTRUCTURE SOLUTION NEW SOLUTIONS

2003 2013 2017 2018 2018 19/20

UnifiedComms

On-premise internally managed IT Infrastructure

Unified Communications tender

19/20

Digital services capability

www.castletonplc.com

Thank you